There are good reasons why backup and disaster recovery are usually considered to fall under the purview of IT. Think about how difficult it is to do your own job when there’s a problem with your smartphone, your computer, or your shared databases. Suddenly, you have to create or remember workarounds — while simultaneously trying to get your devices and data restored.
Now imagine how some or all of your company would—or wouldn’t—continue to function if hit by a larger IT outage that made your data, and possibly also the applications that create and use this data unavailable. There goes your email. Possibly also your phone system. Documents, databases, sales orders, billing, customer support, scheduling.
How much productivity would you lose for every day and hour without essential data? How many existing customers and repeat business might be put at risk due to an extended outage? How many new sales and new customers would you fail to get during the downtime? What impact could this have on your company’s reputation?
One key part of establishing backup and disaster recovery plans is identifying your data priorities:
In implementing backup and disaster recovery, don’t neglect the applications that use the data, and the computers these run on. Standard notebook computers can provide office/web software, but you may also want a solution provider that can host and run your business critical applications or provide virtualized solutions.