So, why the hesitation? It may be due to technical challenges and apprehension over healthcare data privacy and security. Or, it may tie back to a fear of sending patients to competitors through interoperable systems.
While certainly valid concerns, the benefits far outweigh the cons — achieving interoperability will likely improve patient loyalty, increase referrals and foster an overall more well-rounded patient experience. Through empowering your staff and organization to communicate more easily across systems, you will also likely be able to provide better care, save money and increase efficiency in the way you capture, transform and manage information.
What are you waiting for? Your organization can begin preparing to become interoperable now. Here are some tips to get you started:
1. Take a look at your internal technology systems to see where information might be getting lost or mistranslated, and determine steps for filling the information gaps.
2. Are there ways you could be centralizing and streamlining communication between systems? Review your communication systems with this question in mind to increase efficiencies through standardizing and integrating systems.
3. Check in on security measures within your technology to make sure information is being shared across platforms securely.