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Empower your mail center

National Postal Forum 2018 | San Antonio, Texas | May 7-9 | Booth #329

When mail is delayed or stopped due to bottlenecks in your mail center, whether it’s inbound or outbound, the consequences can be significant: missed deadlines, lost revenue, no visibility into mail costs, potential compliance violations and more.

We have the people, processes and technology to help you overcome these challenges. Visit us at booth 329 at 2018 NPF to find out about the newest innovations, technologies and trends that are empowering digital mail centers. We can show you how your mail center can work smarter, not harder.

A full range of mail center services can help you get results:

  • Engage and retain customers
  • Increase productivity
  • Ensure accuracy
  • Cut postage costs
  • Reduce overhead

Would your business benefit from digital mail services in the long run?

Transform return mail handling into a value add

It’s easy for mail centers to be bogged down by manual processes for handling return mail, struggling for visibility into how much mail comes back and the cost of re-mailing. A new return mail service by Ricoh solves these challenges and more.

Our services reduce the complexities of managing physical returned mail, improve mail deliverability, eliminate and automate fragmented manual processes and reduce mail costs. Our flexible solutions integrate with your business processes and solve your UAA issues. Find out how.
Watch the video
Man scanning packages

Maintain customer connections

Ricoh’s new Return Mail Services handle return mail collection, digitization and address remediation. We systematically collect return mail, scan for OCR extraction of key data points and compare return mail addresses against national databases to find new, correct estimate addresses.

Findings are presented through a cloud portal, complete with tools and recommendations that you can use to update CRM and other customer records.

Get secure inbound mail delivery

Automate inbound mail and delivery with Intelligent Delivery, an accountable, all-in-one tracking system. Intelligent Delivery creates a digital record of each incoming mail piece, tracks its progress, delivers it to an individual’s secure employee email inbox and creates a record.

Receive mail from whenever you are: sign in anytime from any location, check your mailbox and take action on each item.

Leverage analytics: speed up information processing and see metrics that deliver a deeper understanding of your mail processes.
small package on line

Automate workflows to improve speed

Streamline mail operations, enhance efficiency at every touch point and accuracy with every delivery. RICOH ProcessDirector™ is a scalable and affordable workflow-driven solution that helps you:

  • Meet objectives for cost, compliance, throughput and multi-channel information delivery.
  • Reduce undeliverable mail and qualify for postal discounts.
  • View an intuitive visual web dashboard for checking the status of your mail operation.
  • Make faster, informed business decisions based on reliable data.
  • Improve operator productivity and reduce errors using digital rather than manual processes.

Join Ricoh experts for discussions on:

How to Outsource Print and Mail Operations
Tuesday, May 8, 11:00 a.m. to noon, Room 301A
  • Scott Mastie, Federal Solutions Executive, Software and Services, Ricoh USA
  • Tina Dickens, Federal Government, Greater Baltimore PCC Industry Co-Chair
Talent Management and the Art of Leadership
Sunday, May 6, 10:15 a.m. to 11:15 a.m., Room 302A
  • Chris Kula, Director of Service Programs, Ricoh USA
  • James Burns, Operations Manager, Receiving & Mail Services, Massachusetts General Hospital
Leadership and Mentoring for Your Future Success
Sunday, May 6, 4:00 p.m. to 5:00 p.m., Room 302A
  • Chris Kula, Director of Service Programs, Ricoh USA
  • James Burns, Operations Manager, Receiving & Mail Services, Massachusetts General Hospital
Mail Center Operations - Strategies, Insights, and Forward Direction
Wednesday, May 9, 2:00 p.m. to 3:00 p.m., Room 301BC
  • Chris Kula, Director of Service Programs, Ricoh USA
  • James Burns, Operations Manager, Receiving & Mail Services, Massachusetts General Hospital 
Visit the NPF event website for more details.

Learn more about our mail services & solutions

  • Better customer communications

    Discover how "outside-the-box" thinking turned into onsite managed print and mail services for KeyBank.                               

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  • Improve how mail is processed

    Automate your inbound mail review and delivery to improve the way you and your employees process information.                

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  • A day in the life of Intelligent Delivery mail

    Get mail to the right recipient in the right format and collect analytics as mail moves through your organization.

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