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two doctors reviewing digital information

Data-driven workflows. 
Patient-driven care.

by Eric Rivedal

Insights from HIMSS17: Collaboration is King

At this year’s HIMSS, more than 42,000 people convened to discuss the latest innovations in healthcare IT. A diverse audience of health IT professionals, clinicians, executives and vendors gathered together to discuss ways to improve outcomes and lower costs. The very nature of the conference itself, filled with roundtable discussions and peer-led workshops, is a reflection of healthcare’s biggest opportunity today: collaborative care.

But where does the collaboration start?

2 nurses looking at digital patient chart

Data management improves collaboration

It starts with data. With the right data management services, healthcare leaders and providers can collaborate better, which helps reduce human error, improve the quality of care and lower costs.

A patient’s journey through the healthcare continuum is accompanied by important information that is used by providers at each phase of care. This data comes from multiple systems across various facilities and encounters. Finding, viewing and sharing it can be a challenge — unless you have tools that allow collaboration among disparate users and systems.

The right solutions can support both clinical and nonclinical needs. By improving access to information, you can improve communications inside and between departments. Your billing processes are more transparent when aligned with supporting clinical data, for example, and patient education is more complete when all results are available at the time of teaching.

Physicians find themselves collaborating more than at any time in the past. The rapid expansion of medical knowledge over the last century requires that physicians specialize in some information and rely on their peers to fill any gaps. Interactive whiteboards can facilitate remote collaboration; primary care physicians can communicate with specialists in a separate location, sharing medical imaging and saving markups and notes to a shareable format for later reference.

With the right data management services, healthcare leaders and providers can collaborate better, which helps reduce human error, improve the quality of care and lower costs.


Collaborating for a common goal

Reflecting on the conference this year, I think about the many types of clinical and non-clinical healthcare professionals I spoke with, and how very different their roles can be. In spite of those different roles, those professionals are expected to work together to provide seamless unified care for all. The key to that collaboration is the right kind of tools and processes to bring information together to the right place at the right time. Those who succeed at this task will improve patient outcomes, patient satisfaction and their own financial bottom line.

Embrace the new world of care

Healthcare leaders need the right data management services to collaborate better across departments and facilities. With our help, you can improve outcomes and lower costs.
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Eric Rivedal, Marketing Manager for Global Healthcare Solutions, Ricoh USA, Inc., has 26 years of combined experience in bedside patient care and healthcare informatics. His product management experience includes computerized provider order entry, medication reconciliation, electronic prescriptions, emergency care and nursing workflow. Rivedal’s bedside experience is comprised of inpatient acute and critical care in pediatrics, neuro-intensive care, and labor and delivery; while outpatient experience involves emergency department, family practice and occupational health clinics, as well as flight nursing.