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Support & Downloads

Receive support your way, anytime

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Find your downloads

Download drivers, software and manuals — just enter your product details to reach the resources you need. 

How to install drivers

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Remotely monitor and manage your printer fleet in real time with @Remote, a web-based tool that also automates your toner orders and meter reads.

 
  • Knowledge Base

    Find answers to your questions about Ricoh devices and related third-party products by searching our online database anytime.     

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  • About MyRicoh

    Explore what you can do with a MyRicoh account: purchase products online, submit meter reads, request service & more.

    About MyRicoh

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    Ricoh developer support

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    Production print support

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    How-to videos

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Product and technical support

 

Product and technical support

 

Consumer Digital Camera and Support
Find product downloads, customer care and more.

 

Product Support

For projector, desktop and HotSpot printers, video conferencing equipment and interactive whiteboards,
call the help desk at 800-742-6438

Ricoh Dynamic Capture
For camera imaging support, submit a support request,
or call 714-361-3855.

 

 

Sales and service locations

 

Sales and service locations

 

Sales and Service Locations for Production Print
Phone: 800-637-4264
Monday - Friday 8:00 AM - 5:00 PM EST


Sales & Service Location for Digital Cameras:
Ricoh Digital Camera Division
5 Dedrick Place
West Caldwell, NJ 07006
Customer service: dynamic.capture@ricoh-usa.com
Visit the website 

Secure Fax and GSA Sales
Technical Support Line: 800-333-2679

Sales & Service Locations for Semiconductors

Ricoh Electronic Devices
675 Campbell Technology Parkway
Suite 200
Campbell, CA 95008
Phone: 408-610-3105
Email: edd@ricoh-usa.com
Visit the website to view our semiconductor products

 

 

Regional dealer office locations (dealer sales only)

 

Regional dealer office locations (dealer sales only)

 

East

5 Dedrick Place
West Caldwell,NJ 07006
Phone: 973-882-2000
Fax: 973-808-7523
Map It


West
1123 Warner Avenue
Tustin, CA 92780
Phone: 714-689-6808
Fax: 714-689-6657
Map It

South

4667 North Royal Atlanta Drive
Tucker,GA 30084
Phone: 770-495-4123
Fax: 770-495-4199
Map It


Midwest
222 N La Salle St Suite 705
Chicago, IL 60601
Phone: 312-416-1966
Fax: 312-987-1068
Map It

 
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InfoPrint Workgroup and Industrial Printers

Find supplies, drivers and manuals for our workgroup and industrial printers.

 

 

 

 

Important Note: Please read Software License Agreement before proceeding with any downloads.