Since Ricoh already provided ESP with multifunction printers (MFPs), we had a good working relationship with the company. When they learned about our teams dedicated to IT and audio/visual solutions, ESP asked us to help support the move.During the initial planning, we also looked at their existing IT infrastructure. We discovered that their setup was slow, expensive to operate and didn’t allow employees to access the information they needed, when and where they needed it.
Upgrade the company’s existing analog phone system to a robust Voice over Internet Protocol (VoIP) solution.
Design, build and install the new facility’s IT infrastructure, which included state-of-the-art A/V equipment, plus relocate any devices that weren’t going to be replaced.
Design and implement a virtualized network environment and disaster recovery solution.
Outsource IT management to Ricoh.
Since their inception in 1988, ESP manufactures premium energy intelligence and power protection solutions to help businesses lower service costs and improve the reliability and profitability of critical equipment. From the Hubble Space Telescope to the Dallas Cowboys’ stadium, industry leaders have relied on ESP’s patented technology to reduce downtime, manage services and enhance the operations of their business.
Thanks to all of the diligent planning, we were able to get everything set up on time, and our new solutions had an immediate and positive impact on ESP's operations.
Since their previous IT staff consisted solely of one tech engineer who doubled as an IT person, our management has helped provide needed support. ESP was so pleased with their new network, we’re now helping them on additional projects such as upgrading their enterprise resource planning (ERP) system, which will expand their IT capabilities even further.