Michigan-based Beaumont Health System is a three-hospital, regional health system known for their efforts to improve healthcare through quality and safety initiatives, as well as their research and technological innovations.
However, in order to maintain that position in an evolving healthcare industry, Beaumont determined that they needed to:
To reach those goals, Beaumont needed a partner with experience managing supply chains, streamlining paper workflows and making sense of fragmented processes. That's when they turned to us.
The miscommunication between departments created bottlenecks. We introduced new workflows that minimized inefficiency and waste, integrated new MFPs, and set clear standards for ordering, vendor communications and support.
Since Beaumont had so many devices already in place, we looked at ways to use them in more cost-effective ways. This included launching new document imaging, documents and forms management, and workflow and queue technologies.
This last phase implemented improvements to help Beaumont meet enterprise-wide business goals. We implemented new content management strategies and used technology to capture unstructured data and export it to the electronic health record (EHR) — helping to improve workflows.
The Beaumont Health System is a three-hospital regional health system with 1,726 licensed beds, more than 14,000 full-time employees and nearly 3,100 physicians.
The plan, coupled with strong communication and service at all levels, put Beaumont on track for future success. This can be seen in our strategy’s initial results, in which Beaumont:
We also added additional value by creating efficiencies beyond the
financial savings. In one example, we used the IT help desk as a single
point of contact for users across the entire system, regardless of the
type of device issue they have.
As healthcare continues to advance, Beaumont is now set up to continue to maintain their position as an industry leader.