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World-Class IT Services designed for small businesses


Ricoh Managed IT Services for Small Business

Small businesses typically rely on in-house staff with limited bandwidth for IT network management — or they pay a local IT service provider as needed. This often leaves vital functions such as disaster recovery, applications management and network security at risk. The proliferation of mobile technology, tablet use and cloud-based storage is putting an even greater strain on established network management processes. Ricoh Managed IT Services for Small Business provide affordable and effective alternatives for smaller enterprises.

  • About Ricoh Managed IT Services for Small Business
  • Challenges & Benefits
  • Resources

Ricoh Managed IT Services for Small Business - an integration of people-process-technology - are driven by customer needs and focused on measurable customer outcomes.

Ricoh Managed IT Services Infographic - Click to View Large Infographic

  • People. Ricoh experts develop a deep understanding of your business and your IT infrastructure. We become trusted advisors by leveraging our Managed Services Operations Center (MSOC) IT Managed Services infrastructure, experienced on-site technicians, documented processes, best practices and proven methodologies.
  • Process. Our processes include proactive services including an expert-led network Health Check, 24/7 help desk support , voice over IP integration, business continuity, firewall services, virtual private networking (VPN), anti-spam solutions, disaster recovery and a variety of Continuous Data Protection (CDP) solutions.
  • Technology. Our technology supports all of our clients' information technology needs—including online storage and document management, cloud-based mobile printing and mobile device management for authentication and management of smartphones, tablets and other devices.

    Customer Challenges Addressed
  • More mobile and remote workers creating new access and security issues
  • Move to cloud-based computing adding complexity to IT management
  • 60% CAGR growth in information overwhelming systems, IT staffs
  • Internal IT teams lack specific expertise; outside firms not equipped for preventive monitoring or disaster recovery
    Benefits
  • Single source dedicated to business continuity and prevention of IT failures
  • Proactive development of It roadmaps to ensure effectiveness and affordability
  • Expertise in moving business information to the cloud - simplified transition
  • Protection against breaches and other security risks
  • Disaster recovery ensures backup and seamless access to critical business date
  • Lower IT costs and greater budget predictability budgeting and planning
  • Employee productivity gains through improved continuity, collaboration
Online Resources
DocMall
DocumentMall is Ricoh’s document storage and management solution in the "cloud".
What is HotSpot Printing?
Secure cloud access, hassle-free connectivity, and prints available wherever you go.
Network Support Services
Proactive Services, Responsive Support, Network Monitoring, Small Business Suite, Voice Over IP Intergration, and more..
Customer Testimonials
Success Story
 
White Paper
An Ounce of Prevention:
The IT Imperative for Small and Midsized Business
IT Outsourcing Strategies
The Surprising Strategy That Helps You Spend Less for Higher Uptime

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