Increased efficiency with the very best in voice technology.
Voice-over-Internet Protocol (VoIP) has become the industry standard for business
telecommunications, offering better efficiency, more savings and improved performance
compared to traditional analog systems. Converging voice with your data network
commands fewer resources, resulting in lower overhead and enhanced features. Partnerships
with leading VoIP providers enable Ricoh to provide simple scalable, reliable communication
solutions for any size business:
Mid to large-sized enterprise organizations -
3Com provides modular software running on industry-standard servers to cost-effectively
support medium and large enterprise organizations. 3Com VCX solutions deliver a
core set of highly integrated solutions, as well as a range of third-party SIP-compliant
applications, that extend communications capabilities and enhance productivity across
Small to mid-sized businesses -
Fonality’s low-cost VoIP solutions
can provide small- and mid-size businesses with Enterprise Class features at small
business prices. The only equipment needed to get started is IP phones. These solutions
provide the versatility and flexibility smaller organizations need to upgrade their
current phone systems to take advantage of newer technology. The solutions include:
- PBXtra affordable communication solutions that are simple, scalable,
reliable and deliver Enterprise Class features.
- HUD graphical presence and communication management application
provides company-wide visibility. Coupling the PBXtra system with Unified Communications
through Anywhere Management™ provides company-wide visibility into the VoIP platform,
applications, and business process integration.
- VoIP cost-effective industry standard phones for every user types
– executives, office workers, and telecommuters.
- Customized Solutions incorporate additional features and functionality
such as CRM, 3rd Party application integration, and custom IVRs.
No matter which solution you choose, Ricoh Teknofoce provides expert technical assistance
and around-the-clock support with nationwide coverage. Our VoIP support services
- Complete VoIP installation and maintenance. - Our support professionals
ensure that your VoIP solution is installed correctly and that you are able to place
calls. Through training learn how to administer and maintain your VoIP system, or
alternatively Ricoh’s Teknoforce support plans provide maintenance and monitoring
services, leaving you to concentrate on your business..
- Teknoforce Labor Support Plans – from PC maintenance to security
analysis to network design, installation, and configuration, Teknoforce experts
provide you with 24/7 peace of mind and ensure that your VoIP systems are up and
- Proactive Monitoring – with a support contract, every system is
proactively monitored 24/7 for software and hardware problems. If a problem occurs,
it is automatically fixed or you are immediately notified by our support team. Additionally,
your systems will automatically receive critical software updates and patches, and
if a disaster occurs, your system can be restored thanks to automatic configuration
Ricoh has the experience and expertise to help your business integrate voice and
data communications. To learn more, download our
VoIP industry standard phone
brochures or contact
us at 1-800-551-3087.