Choose which edition of Ricoh Unified Communications On-premise VoIP Phone System and Collaboration Solution meets your unique communications requirements. Each is backed by responsive, technical expertise to simplify how you share information with customers and partners.
Simplify communications for everyday connections
- Exactly what you want to hear
Do you need to upgrade your phone system, but lack the resources to support it? Are you
struggling to connect with an increasingly mobile audience? Is customer service important
for your business? Choose Ricoh Unified Communications On-premise VoIP Phone
System and Collaboration Solution for a wide range of innovations that can help you save
time, communicate more effectively and reduce costs. We're uniquely positioned to
provide an on-premise VoIP solution that can be managed in the cloud. As a result, it
offers incredible speed and convenience to improve your productivity without taxing your
resources. Choose from a host of easy to use tools that can simplify everyday tasks and
scale with you to accommodate changing needs as you and your customers evolve.
- Proven performance from a trusted partner
Gain more control of your business — by managing your phone system less. Ricoh offers
support contracts to maintain your VoIP system behind the scenes so you can experience
seamless communications in front of customers. We begin with an assessment to understand
your business as well as your phone and communications network. We'll evaluate your needs
and work with you to identify key challenges. Then, we'll design and deploy the best solution for
your organization and offer user training. As a national organization, we can offer sales and
technical support in almost any location, with incredible speed and convenience to ensure your
services operate at optimal efficiency.
- Enhance business voice services
Customers call you for a reason — don't give them a reason to call the competition. Ricoh Unified Communications
On-premise VoIP Phone System and Collaboration Solution offers a Standard Edition that includes comprehensive
business phone services that are designed specifically for the budgets and demands of small- and medium-sized
organizations. It enables you to communicate with incredible clarity from anywhere, at any time. Plus, you can
customize it to fit your business. Set privileges for every user, automate basic tasks, transfer calls with ease and use
your mobile phone as an extension of your office to streamline phone services and improve productivity.
- Collaborate more effectively
Sometimes, connecting to the right person at the right time is the smartest thing you can do. Show how smart you are:
upgrade to our Professional Edition and add collaborative solutions to connect seamlessly with people across the office,
or across the globe. Set up an audio conference or chat, call and e-mail with a single click from the easy-to-use
interface. Or, join a Web conference and share your desktop with participants for a fraction of the cost of most thirdparty
solutions. Our extensive list of features empowers users with fast, easy access to the people and information they
need to make better and smarter decisions.
- Improve customer service at your contact center
Your customer service isn't as good as you think it is. In fact, a recent independent study reported that up to 80% of
businesses think they deliver excellent customer service — but only 20% of customers agree. Our Call Center Edition
includes an array of tools to help sales representatives, agents, employees and managers answer requests quickly
and accurately. Take a quick peek at the dashboard to see call volumes and available agents or drill down to analyze
productivity metrics. Assign queues, track calls, monitor conversations or route incoming calls to leverage the unique
skills of your staff easily from your desktop.
- Affordable for small- and medium-sized businesses
Are you interested in significant savings when compared to your current business phone system costs? Speak to our
team of sales executives and find out which innovative tools and features meet your specific requirements most
effectively. We'll offer choices in how you want to deploy the solution — and pay for it..