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Output Consulting Services - Audio and video conferencing for the rest of us

Ricoh Output Consulting Services

In large enterprises, print environments are often massive and unwieldy-with responsibility for device management distributed across multiple locations, functions and/or departments. It can be difficult to ascertain the full scope and cost of such environments. And yet, these environments are often sources of untapped opportunities to drive efficiency not only in print fleet management but also in core business processes.

With Ricoh Output Consulting Services, our seasoned consultants engage with large organizations to perform a Document Output Strategy Discovery (DOSD). The engagement spans four core activities:

1. Plan. Ricoh collaborates with the enterprise to scope out key challenges and goals as they relate to the output environment and the business overall.

2. Collect. Ricoh uses our suite of proven tools to identify and map all components of the output environmentcreating a baseline "snapshot" of the print environment and print-related workflow and costs.

3. Analyze. With extensive data about the output environment, Ricoh consultants take a deeper dive into the current situation and begin identifying opportunities to optimize.

4. Recommend. Finally, Ricoh delivers a set of actionable recommendations for improving productivity and efficiency, enhancing sustainability and reducing costs. Such initiatives may focus on more effectively routing print jobs, allocating print costs and controlling access, as well as reducing waste and simplifying management.

  • About Output Consulting Services
  • Challenges/Benefits

Ricoh Output Consulting Services – an integration of people-process-technology – is driven by the needs of large enterprises and focused on driving real improvement.

Ricoh Output Consulting Services Infographic - Click to View Large Infographic

  • People. Our people are at the heart of Ricoh Output Consulting Services. With unique passion and skills in assessing and improving output environments, our consultants excel at understanding, analyzing and improving environments in collaboration with our enterprise clients.
  • Process. The Document Output Strategy Discovery (DOSD) is a key element of our Output Consulting Services process. The DOSD yields valuable intelligence about an enterprise's current environment and opportunities for improvement.
  • Technology. Ricoh has invested in a suite of tools for capturing every device within even the largest and most complex output environments. We also offer best-in-class solutions to help enterprises improve the way they manage print environments and print-related workflows.

Customer Challenges Addressed
  • Suboptimal alignment between business processes and output environment
  • Need for visibility to full output environment
  • Lack of centralized management of all output-related costs-such as device management, energy consumption and "wasted print"
  • Overutilization and underutilization of devices in the fleet
  • Inability to charge back users or external customers
Benefits Attained

Enhance visibility
  • Document the full fleet of output devices
  • Understand usage-who, what, when, where, why and how
  • Pinpoint opportunities to improve utilization and reduce waste
Understand total costs
  • Document the full fleet of output devices
  • Understand usage-who, what, when, where, why and how
  • Pinpoint opportunities to improve utilization and reduce waste
Chart a path forward
  • Build a roadmap for the future
  • Plan and prioritize cost-saving and process-improvement initiatives

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