Ricoh Managed IT Services for Small Business - an integration of people-process-technology - are driven by customer needs and focused on measurable customer outcomes.
- People. Ricoh experts develop a deep understanding of your business and your IT infrastructure. We become trusted advisors by leveraging our Managed Services Operations Center (MSOC), experienced on-site technicians, documented processes, best practices and proven methodologies.
- Process. Our processes include proactive services including an expert-led network Health Check, 24/7 help desk support , voice over IP integration, business continuity, firewall services, virtual private networking (VPN), anti-spam solutions, and a variety of Continuous Data Protection (CDP) solutions.
- Technology. Our technology supports all of our client's information technology needs - including online storage, document management, and cloud based mobile printing.