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DIGITIZE PATIENT RECORDS for real-time convenience

Ricoh HIM Workflow Manager Solution

More paper doesn’t have to mean more work. Ricoh HIM Workflow Manager Solution – featuring DocuWare® Electronic Content Management (ECM) software - allows medical charts and other medical documents to be scanned, indexed, synchronized with patient metadata and stored electronically. By merging this content with workflows and other information technologies like electronic health records (EHRs), caregivers and other authorized users can access a wide range of information in real time at the point of care, or behind the scenes, in a single search for a patient’s electronic file.

  • About Ricoh HIM Workflow Manager Solution
  • Challenges/Benefits
Ricoh HIM Workflow Manager Solution —an integration of people-process-technology —are driven by customer needs and focused on measurable customer outcomes.

Ricoh HIM Workflow Manager Solution Infographic - Click to View Large Infographic

  • People. Ricoh Professional Services offers pre-sales consulting, analysis services and Rapid Process Assessment (RPA), as well as extensive implementation services and post-sale training for caregivers and administrative staff to ensure best results.
  • Process. We follow our established four key phases — Discovery, Design, Implementation and Support — to effectively manage every Ricoh HIM Workflow Manager Solution engagement. Each phase is executed using highly refined documents, tools, templates and processes that are configured to meet the customer's requirements and preferences.
  • Technology. Ricoh HIM Workflow Manager Solution features DocuWare ECM software, a solution that integrates seamlessly with Ricoh multifunction products (MFPs). Users can automate electronic capture processes in admitting, registration and throughout the medical records process — including electronic capture, deficiency management, unsigned orders management, legal medical record (LMR) consolidation, release of information (ROI) and more.

Challenges Addressed
  • More paperwork for new regulations and business challenges
  • Paper-based processes limit tracking capabilities
  • Manual tasks are slow, expensive and error-prone
  • Cumbersome transfer of medical records for coding
Benefits Attained
  • Bridge the gap between paper and digital workflows
  • Consolidate a wide range of information in an easy-to-use format
  • Reduce redundant or unnecessary procedures
  • Improve caregiver productivity and patient care
  • Minimize labor and paper costs

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