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Digital Document Management Solution - Audio and video conferencing for the rest of us


Ricoh Digital Document Management Solution

Ricoh Digital Document Management Solution – an integration of people-process-technology – is driven by customer needs and focused on measurable customer outcomes.

  • About Digital Document Management Solution
  • Challenges/Benefits

Are your paper-driven processes slowing down workflow or contributing to inaccurate data use?

Our solution allows you to implement simple paperless workflows, and easily search for and modify existing information, making many paper-based challenges disappear. In addition, storing information digitally in the cloud allows for easy access by mobile and remote workers via their own computer, tablet or smart phone.

Are your business processes and related documents regulated? Are you concerned about meeting regulatory compliance requirements?

Poorly managed paper-based business processes often lead to risks associated with regulatory compliance and information security. Our solution addresses these issues without the need for sophisticated internal IT resources.

Are your current systems having an adverse affect on billing and revenue collection?

The Ricoh Digital Document Management Solution addresses the inefficiencies and financial ramifications related to paper-centric collections along with the associated time-consuming bottlenecks. As a result, you can improve billing and revenue collection and reduce operational overhead

  • People. The Ricoh team includes more than 1,500 IT Services technicians nationwide who hold 2,200 certifications—as well as a team of professionals with over a quarter-century of experience and expertise in helping law firms address a host of administrative and operational challenges. Our people provide support on-site and remotely, including our 24x7 IT Help Desk.
  • Process. Our solution allows you to implement simple paperless workflows, and easily search for and modify existing information, making many paper-based challenges disappear. In addition, storing information digitally in the cloud allows for easy access by mobile and remote workers via their own computer, tablet or smart phone.
  • Technology. Our technology includes leading-edge tools for network management and security, such as state-of-the-art firewall and intrusion detection capabilities, as well as Voice over IP (VoIP) phone solutions that enable you to integrate communications. At the heart of Ricoh's IT Services for Legal is our network monitoring center, where our IT technicians continually monitor our clients' networks and proactively address issues before they compromise your law firm's security or productivity.

Our portfolio includes:

  • Ricoh Workgroup Multifunctional Printers with custom user interfaces that allow for simple, intuitive document scanning and routing.
  • Personal Paperless Document Manager software routes documents to preconfigured destinations and makes them searchable.
  • DocumentMall cloud-based service allows storing scanned documents and accessing them via smartphone and tablet in a cloud environment hosted by Ricoh at a SSAE 16 compliant data center.

Challenges Addressed
  • Costs associated with printing the same document multiple times
  • Bottlenecked business processes due to paper based workflows
  • Costs related to lost or misplaced paper documents
  • Excessive storage space requirements of paper records
  • Cumbersome task of manually searching for paper documents or specific information
  • Lack of access to business information while outside of the office
Benefits Attained
  • Reduced inefficiencies inherent in paper-based processes
  • Reduced paper consumption and associated costs
  • Reduced risk of regulatory non-compliance as it relates to retention and privacy
  • Reduced labor burden through faster, more efficient document processing
  • Improved data mobility, accuracy and collaboration
  • Accessible information anytime from anywhere

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Supporting Media

Brochure Ricoh Digital Document Management Solution Brochure

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