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PUT CONTENT TO WORK in your enterprise


Ricoh Consulting Solutions for Enterprise Content Management

It’s a new world of work: Your people are more mobile. Regulations are on the rise. Content is increasingly hard to control. More than ever, businesses are transitioning to fully digital workflows—with a growing expectation that relevant information must always be accessible and available whether in the home office or on the go.

Despite so much technology for digitizing and managing information, some of your processes and workflows likely still rely on paper. Or, you may be frustrated that your investments in Enterprise Content Management (ECM) technology haven’t met your targets for efficiency, transparency or mobility.

At Ricoh, we have a legacy in work-style innovation—and a team of consultants with a powerful blend of business and technology expertise. We also understand that no two businesses are the same. That’s why we don’t deliver cookie-cutter, one-size-fits-all solutions.

Instead, we tailor every ECM consulting engagement to your specific needs. Whether you want to fine-tune a specific workflow, better integrate an ECM solution into your operations or build a plan for future investments, we partner with you to address your goals. Here are just some of the ways Ricoh can help you take ECM to the next level:

  • • Assessing current processes and workflows
  • • Creating future-state process maps
  • • Providing best/next practices for document capture and management
  • • Helping prioritize investments
  • • Building an implementation plan or expansion

  • About Consulting Solutions for
    Enterprise Content Management
  • Challenges/Benefits
Consulting Solutions for Enterprise Content Management – an integration of people-process-technology – help enterprises tackle a wide range of challenges and opportunities.

Ricoh Consulting Solutions for Enterprise Content Management Infographic - Click to View Large Infographic

  • People. Ricoh’s people are not only experienced and credentialed—we’re also passionate about making information work. With both business savvy and technology expertise, we serve as a vital link between Operations and IT. We excel at helping you improve current workflows as well as designing new ways of working that reflect industry best practices.
  • Process. Many ECM consulting engagements start with a Document Lifecycle Strategy Discovery—our formal process for studying your targeted processes and workflows. But every enterprise is unique, and we tailor our services to your distinct situation and goals. In every project, we’re highly collaborative. We work hand in hand with your team to support transformation within your enterprise.
  • Technology. Technology can be a powerful tool—but only if it’s part of a smart and strategic plan. Ricoh’s consultants understand the landscape of available solutions. We can help you choose the right tools—or make better use of the investments you’ve already made.

Challenges Addressed
Is your business drowning in data? Unable to retrieve information in paper-based files? Overwhelmed by disjointed systems for capturing and sharing information? Or concerned about how you’re governing information?
Turn to Ricoh for help:
  • Building a roadmap for a cost-effective infrastructure and business applications to manage the rapid growth of data
  • Bringing together fragmented ECM approaches and platforms to make more information available, particularly to mobile workers
  • Obtaining greater value from your investments in ECM technology
  • Redesigning inefficient paper-based processes that hinder information mobility and decision making
  • Addressing inadequate information governance policies and processes, which can drive up cost and risk
  • Evaluating ECM tools and understanding how they can support your organization
  • Reducing or eliminating the high cost—and inconvenience—of off-site storage
Benefits Attained
Ricoh Consulting Solutions for Enterprise Content Management (ECM) reflect our deep expertise in capturing, transforming and managing information. These solutions support your dynamic workforce. And they help you seize the opportunities in the new world of work—making information accessible where and when it’s needed.

Improve productivity and information mobility
  • Integrate and automate digital and paper-based records—providing virtually immediate access to critical information across distributed locations
  • Reduce labor burden by eliminating the need to create, file and retrieve physical records
  • Streamline processes and improve internal communication and collaboration
Take control of costs
  • Reduce or eliminate the expense of off-site storage and courier services
  • Take greater advantage of existing ECM and document management investments
  • Build new or more efficient processes for capturing, storing and sharing business information
Mitigate risk
  • Establish effective governance throughout the document lifecycle
  • Support data backup and other disaster recovery initiatives
  • Be positioned to more effectively address a host of regulatory requirements

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