Ricoh BPS Services for AP and AR – an integration of people-process-technology
– is driven by the need to streamline and enhance management of
core financial and accounting processes.
- People. Ricoh BPS Services for AP and AR is supported by a team of engineers who provide project planning, processing and engineering
management. Following design of SLAs, Ricoh services are delivered by trained professionals working in our network of imaging and processing
centers across the country. We train employees on the full policy and procedure manual related to the automation process, as well as customerspecific
requirements. This commitment to cross-training supports the elasticity and flexibility of our team—while continuous data collection allows us
to monitor and compare actual performance against SLAs and specific key performance indicators (KPIs).
- Process. Ricoh has decades of experience in delivering document management services that allow organizations to focus on their core businesses.
The Ricoh Methodology Framework defines how we manage projects, develop software and perform application testing and support. Ricoh BPS
Services for AP and AR also reflects national best practices for workflow and compliance with the Sarbanes-Oxley Act, the Health Insurance
Portability and Accountability Act (HIPAA) and other applicable regulations. Every part of our process is designed to support speed, efficiency,
consistency and visibility.
- Technology. While Ricoh BPS Services for AP and AR is a pure services offering, it is enabled by Ricoh’s technology infrastructure. With a
proprietary processing platform, we’re able to tailor our software to address clients’ specific operational needs and requests. We’re also committed to
continuous improvement—updating the code based on feedback from our service center and other end users.