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your data is a valuable asset PROTECT IT

Ricoh Backup & Recovery Service for SMB

As a small- to mid-size business owner, you understand the importance of safeguarding your assets—from your facilities and vehicles to the health and safety of your people. You also recognize the importance of protecting another increasingly important asset: your business data. After all, in today's mobile and connected world, your operations require access to information when and where it's needed.

But if you're like many SMB owners and executives, you may not be totally confident that you have all the bases covered. If your network goes down due to a fire, flood, natural disaster, hacker attack or even simple human error, your business operations could go down, too. And that can cost you dearly in the form of lost revenues and customers.

At Ricoh, we have a long history of partnering with small and mid-sized businesses and a suite of Engineered IT Services that put world-class expertise and support within your reach. One of our core offerings is Backup & Recovery Services that was designed especially for our SMB customers—and that starts with a careful assessment of what your business needs.

The first step: Ricoh's IT experts help you determine your Recovery Point Objective (RPO)—the maximum length of time that you can lose the ability to capture and access data—and your Recovery Time Objective (RTO)—the length of time it should take your business to recover your systems and data following a disaster or other outage. Next, we collaborate with you to align your RPO and RTO goals with your operations and your budget. Then we implement an on-premise backup solution, show you how to manage your backups and demonstrate what to do if you ever need to recover.

  • About Ricoh Backup & Recovery
    Service for SMB
  • Challenges/Benefits
Ricoh Backup & Recovery Service for SMB – an integration of people-process-technology – is designed to support better data protection.

Ricoh Backup & Recovery Service for SMB Infographic - Click to View Large Infographic

  • People. Ricoh has a team of 1,500+ certified network professionals who offer a deep understanding of backup and recovery—and a strong commitment to putting world-class IT within reach for our SMB customers. With the Ricoh Backup & Recovery Services, our people partner with you to assess your needs, design a backup solution that aligns with your needs, and then train you and your team on how to keep it up and running.
  • Process. Following an analysis of your needs, our IT experts design and implement a backup system that addresses the distinct requirements of your business. We also make sure you understand what to expect: how it works on a daily basis and what to do in the event of a disaster or other outage. Should you require additional ongoing support, Ricoh also offers a suite of IT Services for SMBs.
  • Technology. Ricoh implements best-in-class tools and technologies for backing up data at your site. We will recommend an on-premise solution that fits your RTO and RPO requirements—and aligns with your financial and human resources.

Challenges Addressed

For small and mid-sized businesses, data loss can be a big problem. According to a report by the National Archives & Records Administration in Washington, D.C., 93 percent of companies that lost their data center for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster.

    Although the consequences aren’t always so dire, there are still plenty of reasons for your SMB to consider the Ricoh Backup & Recovery Services:
  • Lack of a formal or effective approach to data backup and recovery
  • Uncertainty about recovery point and recovery time objectives (RPO and RTO)
  • Inability to conduct day-to-day business processes following a serious incident
  • Risk of losing critical customer records and damaging customer satisfaction
  • A lack of time and/or backup expertise among your people
  • Limited IT budget, which can threaten your ability to implement appropriate data protection
Benefits Attained

Think a formal backup strategy—and supporting solution—is out of reach for your small or mid-sized business? Not with Ricoh. We designed our Backup & Recovery Services for SMB to give customers like you access to a cost-effective solution that will help you rest easier. While no backup solution is failproof, we will help you implement an infrastructure designed to reduce the risk of a full-on data disaster.

    Figure out what you really need
  • Determine your organization’s Recovery Time Objective (RTO) and Recovery Point Objective (RPO)
  • Learn about industry best practices for data backup, including making backup part of your day-to-day operations
  • Keep an eye on the big picture by tapping into Ricoh's expertise in IT roadmap planning
    Protect yourself against a data disaster
  • Make sure your network data is replicated and recoverable
  • Get your people trained on the new solution for backing up and recovering data
  • Reduce your risk of downtime and lost data
  • Take advantage of audit capability to address compliance requirements
    Stick to your budget
  • Partner with Ricoh to find a backup strategy and on-premise solution that align your RTO, your RPO and your budget
  • Engage Ricoh with predictable project pricing—in other words, no surprise hits to your cash flow

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