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Business Information Solutions

Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. Ricoh directly addresses these challenges with our Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance.

The Business Information Solutions approach streamlines an organization's entire information workflow by improving:

  • Input - capturing valuable information from employees, customers and partners.
  • Processing - creating business value from information.
  • Output - distributing the information to the right person at the right time in the right form for productive action.

Explore our catalog of Business Information Solutions:

  • In-House eDiscovery for Legal

    In-House eDiscovery for Legal

    When an eDiscovery request comes into your company, everyone goes on high alert as you scramble for information. Ricoh's In-house eDiscovery for Legal can help you reduce costs, streamline processes and help ensure security in this age of ever stricter eDiscovery mandates…

  • Ricoh Backup & Recovery Service for SMB

    Ricoh Backup & Recovery Service for SMB

    Think a formal backup strategy—and supporting solution—is out of reach for your small or mid-sized business? Not with Ricoh. We designed our IT Backup & Recovery Services to give customers like you access to a cost-effective solution that will help you rest easier…

  • Business Solutions for In-Plant Production

    Business Solutions for In-Plant Production Business Solutions for In-Plant Production

    Want to become more proactive in maximizing production investments? Struggling to build a marketing strategy and vision for promoting your services? Need help applying business analysis to your capabilities—so you can better identify trends, forecast demand and quantify your bottom-line contributions? Ricoh can help you not only survive but thrive amid growing cost, efficiency and quality pressures…

  • Document Management Solution for Real Estate Brokers

    Document Management Solution for Real Estate Brokers

    Does this sound like you? You're a licensed real estate broker managing a real estate agency with many agents. You're looking for ways to hold down costs while offering sales agents the latest technology to help them access documents like application forms, contracts and rate cards etc, on their smartphones, tablets and laptops. But how can you implement a subscription, cloud based solution that requires little or no dedicated IT support? Ricoh's Document Management Solution for Real Estate Brokers is an easy to use, embedded cloud-based scan/route and mobile printing platform…

  • Document Output Security for County Government

    Document Output Security for County Government Document Output Security for County Government

    County government offices often handle documents that contain very sensitive information ranging from patient health records to social security numbers to financial data. We live in a world of shared printing devices—where something as innocent as documents left in the output tray can set the stage for a security breach. You know that information is unsecured the moment it's printed on paper. So how do you protect the data as well as yourself? Ricoh has developed a comprehensive suite of security solutions and options for its MFPs and printers that are designed to help protect printed and electronic data content against opportunistic or targeted threats, both internal and external…

  • Ricoh Healthcare Camera

    Ricoh Healthcare Camera

    More than ever, clinicians use technology as they deliver care—and photographs can be a valuable component of a patient's electronic medical record. But if clinicians take pictures with consumer-grade cameras or their own mobile devices, patient images can introduce significant security and compliance risks. Discover a better solution—a camera that incorporates durability, security and connectivity to dramatically simplify your process for capturing, sharing and safeguarding patient images…

  • Engineered IT Services for K-12

    Engineered IT Services for K-12 Ricoh Engineered IT Services for K-12

    Many schools lack the technology backbone to keep pace as education becomes more interactive, more individualized and more infused with real-world information. With budgets tight—and internal resources limited—K-12 districts need a singlesource IT partner. Discover how and why Ricoh makes the grade…

  • Accountable Mail Solution for Business

    Accountable Mail Solution for Business

    High value and time sensitive mail and packages are often referred to as accountable mail. When they're lost or untracked by your mail center, it can lead to lost revenue. Even though mail volumes are declining, accountable mail is still a business-critical communication tool requiring verifying receipt of high value and urgent information. With Ricoh Mail Management Solution, powered by TRAC Solution, it will help to centralize the input and tracking of inbound, internal accountable letters and parcels, and provides a single portal for controlling mail distribution and chain-of-custody information…

  • Document Management Solution for SMB

    Document Management Solution for SMB Document Management Solution for SMB

    Ricoh's Document Management Solution for SMB can help you automate your workflow integration, enabling you to regain control of inefficient content-rich processes so that information is easier to access from desktop and mobile devices…

  • Ricoh Patient ID Solution for Healthcare

    Ricoh Patient ID Solution for Healthcare

    From patient care to patient records, healthcare is personal. The Ricoh Patient ID Solution for Healthcare is designed around a suite of innovative laser printers and software that offers security and superior functionality…

  • Workflow Consulting Services for Business

    Workflow Consulting Services for Business Workflow Consulting Services for Business

    From contacts, claims and correspondence to reports, orders, invoices and service tickets, documents and files are at the heart of many business processes. But in the new world of work—which demands anytime, anywhere access to information—your legacy processes for managing, routing and approving paper documents and electronic content can be time consuming and inefficient. For nearly 80 years, Ricoh has been helping organizations across industries apply technology to drive speed, efficiency and innovation in the workplace. Ricoh Workflow Consulting Services for Business tap into that legacy—applying our expertise in business process consulting to help you pinpoint problematic workflows. Minimize waste. And find ways to help your people communicate, share and collaborate with greater speed and efficiency…

  • Ricoh Exception Scanning Solution for Insurance

    Remote Monitoring & Managed Print Services for Enterprise

    It's the Digital Age, but many business processes and workflows still rely on printers and other multi-function devices. Most enterprises still operate large fleets of at least 100 devices—often spread across locations and managed by multiple teams or business units. When print management is distributed, it can be difficult to understand and fine-tune usage and costs. How can you implement effective governance and right-size your fleet to rein in costs—and rev up worker productivity? Remote Monitoring & Managed Print Services for Enterprise can help you take control of your fleet of output devices…

  • Engineered IT Services for Legal

    Engineered IT Services for Legal Workflow Solutions for Legal

    Evolving information technology has really affected law practices. First they relied on paper and faxing. Then the trend moved toward paper and email. Now law firms live in a world of paper, email, scanning and electronic workflows. With more than 25 years of legal industry experience, Ricoh can help you capture, transform and manage your information—no matter the format—so that it's accessible when, how and where you need it…

  • Ricoh Exception Scanning Solution for Insurance

    Mobile Labeling Solution for Retail

    Retailers are looking for ways to upgrade their on-demand shelf label printing capabilities. They're no longer satisfied with legacy methods of sourcing laser printers, then spending time verifying label compatibility. And they don't want to pre-order materials months in advance, then have them unusable due to sudden price changes. Ricoh's ultra-dependable shelf edge labeling laser printers can be the answer…

  • Engineered IT Services for SMB

    Engineered IT Services for SMB Workgroup Scanning for Financial Services and Insurance

    Financial services and insurance companies are paper heavy and heavily regulated. Application and information collection is complex, involving many steps and types of intake methods around documents such as loan applications, insurance claims and proof of delivery. Ricoh offers a robust scan, capture and indexing solution that puts transactional data, captured from multiple sources, into a secure, digital workflow…

  • Ricoh Exception Scanning Solution for Insurance

    Ricoh Exception Scanning Solution for Insurance

    You're always looking for better ways to capture, transform and manage information flow. Scanning paper documents is a key step to getting documents where you need them, when you need them. But documents that are crumpled, damaged or contain staples can slow everything down – from production scanning devices to workflow to job completion. Mis-fed sheets that are scanned later are critical to finalizing the job. Ricoh can help you scan smarter…

  • Engineered IT Services for SMB

    Engineered IT Services for SMB Engineered IT Services for SMB

    As your business grows in size, reach and sophistication, your IT infrastructure should keep pace. With the right enterprise architecture, you can support the speed, reliability and security your organization requires. And with the right partner, you can enjoy a single source for even the most complex implementations…

  • Ricoh Unified Communications Services for Faith-Based Organizations

    Ricoh Unified Communications Services for Faith-Based Organizations

    Many faith-based organizations face the same critical challenge that small businesses do – communicating with everyone, everywhere, no matter what devices they're using. Ricoh's Unified Communications solution helps faith-based organizations communicate with anyone at any time – no matter where they are. Using our portable video conferencing technology, users can conduct group meetings virtually, set up video conferences on the fly, or enable members to attend meetings and services without leaving home…

  • Mobile Printing Solutions

    Mobile Printing Solutions Mobile Printing Solutions for Universities

    Students, faculty and staff are living the bring your own device (BYOD) model on college campuses. Making mobile printing from these devices convenient, secure and affordable (or even profitable) is a challenge every institution faces. Ricoh's Mobile Printing Solutions for Universities addresses these issues with Ricoh HotSpot Enterprise co-deployed with a comprehensive print management solution. It integrates easily with existing infrastructure and can handle thousands of users and multiple vendor print devices — making it ideal for an expansive campus-wide deployment.

  • Ricoh Secure Plain Paper Rx Solution for HealthCare

    Ricoh Secure Plain Paper Rx Solution for HealthCare

    If your hospital is using secure paper to ensure that prescriptions aren't copied, modified or erased, or counterfeited, you know that the per-page cost of the paper is high. And while it's harder to quantify, there's also a high labor cost—and process inefficiency—around ordering and managing secure paper. In short, secure paper may be consuming precious time and money that could be better spent elsewhere…

  • Ricoh Enterprise Fax Server Solution for HealthCare

    Ricoh Enterprise Fax Server Solution for HealthCare

    It may be the Digital Age, but your hospital probably relies on one "old-school" workplace technology: faxing. If your hospital is still using traditional fax machines that send and receive files over phone lines, you're probably missing some important opportunities to drive up efficiency and drive down costs. Ricoh Enterprise Fax Server Solution for Healthcare offers a better way—a solution designed to address your hospital's needs for more flexible, cost-effective and secure collaboration via fax…

  • Ricoh Automated Forms Solution for Ambulatory Care

    Ricoh Automated Forms Solution for Ambulatory Care

    For your ambulatory care facility, paperwork is as common as tongue depressors. Ricoh Automated Forms Solution for Ambulatory Care can be a key strategy for reducing your overall costs, streamlining your operation and maximizing the number of patients you see each day.…

  • Ricoh  Mobile Solutions for Sales

    Ricoh Mobile Solutions for Sales

    With our deep expertise in workflow consulting and assessment, Ricoh leads with a careful evaluation of your current situation and opportunities. Using those insights, we develop a mobility strategy - and partner with you to design and implement solutions tailored to your sales force. Ricoh Mobile Solutions for Sales include a broad range of capabilities - from capturing data electronically with eForms to accessing enterprise data and printing files "on the go"…

  • Ricoh Microform to Digital Conversion Services for Business

    Ricoh Microform to Digital Conversion Services for Business

    The way we work has changed forever: Workers are increasingly mobile. More people are doing their jobs remotely. And everyone is using a wider array of devices. No matter how people are doing their jobs, one thing doesn't change: the need for fast, convenient and secure access to information…

  • Ricoh IT Services for Faith Based Organizations

    Ricoh IT Services for Faith Based Organizations

    If your faith-based organization is like many, you may not have resources dedicated to looking after your computers. You may be relying on volunteers within your faith-based community, or you may bring in third parties when something goes wrong. There is a better way: Ricoh IT Services for Faith Based Organizations can help you tackle your technology to-do list with speed, ease and a predictable monthly bill designed to fit your organization's budget…

  • Ricoh VoIP System and Collaboration Solutions

    Ricoh VoIP System and Collaboration Solutions

    How can small- to medium-sized businesses (SMBs) enjoy robust telephony features at an affordable price? How can they tap into desktop advanced communication tools that increase productivity—and call center features that promote superior customer service? And how can they support workers with a mobile application that provides enhanced communication features? Ricoh VoIP System and Collaboration Solutions may be the answer…

  • Ricoh Campus Mail Solution for Universities

    Ricoh Campus Mail Solution for Universities

    The digital age has brought a decline in traditional mail volumes, an increase in e-commerce and a generation of students who have grown up with technology. As a result, today's university-run mail facilities have an opportunity to evolve from mail room to service center—improving student experience while supporting efficiency and cost effectiveness…

  • Ricoh Digital Document Management

    Ricoh Mobility Solutions for Insurance

    With Sales, Service and Claims pr ofessionals in the field capturing structured and unstructured data, property and casualty and life insurance carriers are ideal candidates for mobility solutions. How can insurance carriers empower their mobile workers—without compromising control? Ricoh Mobility Solutions for Insurance provide a flexible and consultative entry point for addressing that question…

  • Ricoh K-12 Student Records Management

    Ricoh Network Assessment Service

    Security vulnerabilities and threats continue to rise. More small and midsize businesses (SMBs) are experiencing breaches due to viruses, malware and hacker intrusions. And in industry surveys, many SMB IT managers acknowledge that their organizations lack sufficient protection for sensitive data. The answer may be Ricoh's Network Assessment Service…

  • Ricoh Digital Document Management

    Ricoh Digital Document Management Solution

    Poorly managed paper-based business processes often lead to greater operational overhead and risks associated with regulatory compliance and information security. Ricoh has the services and solutions to address these challenges. Ricoh's Digital Document Management Solution combines scan and capture software integrated into robust Ricoh multifunctional printers, with cloud-based information storage and management options.

  • Ricoh K-12 Student Records Management

    Ricoh K-12 Student Records Management

    Across the country, K-12 districts are challenged to meet ever-higher demands with often diminishing resources. In the face of state and federal regulations—from FERPA to the No Child Left Behind Act—student records management is no exception. Working with Ricoh, you can take a more strategic and effective approach...

  • Ricoh Enterprise HR Content Management

    Ricoh Enterprise HR Content Management

    Corporate Human Resources (HR) departments are responsible for a number of critical, often complex business processes—from recruiting and onboarding to managing employee performance and records. While much progress has been made in streamlining document-oriented processes, many organizations still struggle with paper that is difficult to integrate with electronic employee records, legacy manual processes and underutilized resource management systems. Ricoh Enterprise HR Content Management offers a flexible suite of solutions to help HR departments identify and address opportunities to improve…

  • Ricoh Patient Chart Scanning Solutions

    Ricoh Patient Chart Scanning Solutions

    Paper-based documents can plague ambulatory medical practices. Even as they adopt electronic medical record (EMR) systems, making paper-based documentation available electronically can be a challenge. Without an effective solution, medical practices will continue to have communication gaps within the practice, among clinicians in different locations, and between clinicians and patients. Ricoh has everything you need to bring your paper-based documents into your digital workflow…

  • Ricoh Output Cost Management Solutions

    Ricoh Output Cost Management Solutions

    Across sectors, organizations are seeking new ways to trim back-office costs without compromising service quality or customer satisfaction. Print costs represent an area ripe for more thorough measurement— and more effective management. Ricoh Output Cost Management Solutions span a variety of flexible offerings for guiding users to optimal resources…

  • Ricoh Output Consulting Services

    Ricoh Output Consulting Services

    In large enterprises, print environments are often massive and unwieldy—with responsibility for device management distributed across multiple locations, functions and/or departments. It can be difficult to ascertain the full scope and cost of such environments. With Ricoh Output Consulting Services, our seasoned consultants engage with large organizations to perform a Document Output Strategy Discovery (DOSD)…
     

  • Ricoh Office Color Mobile Printing

    Ricoh Office Color Mobile Printing

    Graphic intensive environments — like ad agencies, service bureaus and marketing communications departments — send and print color files every day. The challenge for office-based and mobile workers using BYOD devices is having the capability to print documents from their personal smartphone, tablet or laptop, to print resources on the company network. Ricoh Office Color Printing addresses the unique pain points of the graphic arts industry…

  • IT Services for Small Business

    Office Cloud, Scan, Print

    Ricoh Office Cloud, Scan, Print solution provides mobile workers with powerful OCR capability built into high-level scanning functionality and our Integrated Cloud Environment (ICE) platform. Once scanned to the Ricoh-hosted, cloud-based repository, mobile workers are able to print from any of sixteen cloud services applications - including DocumentMall, YouSendIt, Google Drive and more - to any cloud print enabled multifunctional printer…
     

  • Remote Collaboration

    Ricoh Remote Collaboration Service

    Ricoh's Remote Collaboration Solution provides two-way video and audio communications, interactive whiteboarding and an information repository where information can be submitted, stored and downloaded. All without dedicated conference rooms, complicated technology or IT resources.

  •  Architectural and Engineering Scan Archive Solutions

    Architectural and Engineering Scan, Archive

    Technical wide format environments such as architectural, engineering and construction firms (A/E/C) are required to retain hardcopy blueprints for reference. Ricoh's GlobalScan NX, DocumentMall and PCS Director, provide you with advanced scanning, secure cloud-based storage and flexible bill back options that enhance your wide format workflow...

  • IT Services for Legal

    Ricoh IT Services for Legal

    Leveraging more than two decades of experience serving the legal industry, Ricoh IT Services for legal offers a proactive approach to monitoring and managing your Microsoft Windows based network, servers and workstations. We also offer the best in class VoIP phone technology and mobile device print solutions designed to enhance your productivity both inside and outside the firm.

  • Real Estate Office Technology Services

    Real Estate Office Technology Services

    Ricoh's combination of IT services, document management solutions and cost recovery technologies, including copying, scanning and faxing, address many of the challenges that real estate offices face today...

  • Data Forensics Solutions

    Data Forensics Solutions

    Ricoh offers data forensics solutions to help ensure you're protected as we identify and collect electronically stored information (ESI) with speed and reliability...

  • Mobile Worker Services

    Mobile Worker Services

    Ricoh Mobile Worker Services empower your employees who work on the road, at customer sites, at home or anywhere business takes them. Offerings include services, software and hardware configured to ensure...

  • HIM Workflow Manager Solution

    HIM Workflow Manager Solution

    Ricoh HIM Workflow Manager Solution - featuring DocuWare Electronic Content Management (ECM) software - allows medical charts and other medical documents to be scanned, indexed...

  • University Kiosk

    University Kiosk

    Ricoh now offers a comprehensive mail delivery solution to manage distribution and chain of custody for every package to ensure students...

  • Document Production Center Optimization

    Document Production Center Optimization

    Ricoh now offers scalable, affordable and flexible workflow solutions and interoperable tools to help your Document Production Center close process loops and improve operational productivity...

  • Pharmacy Order Manager Solution

    Pharmacy Order Manager Solution

    Ricoh Pharmacy Order Manager Solution - featuring DocuScripts software - automates submission and tracking of medication orders. Users can dispense medicine faster, help drive down healthcare costs and...

  • Digital Mail Services

    Digital Mail Services

    Ricoh offers expert services for digitizing legacy information and integrating with your electronic flow...

  • TotalFlow Intelligent Marketing Solutions

    TotalFlow Intelligent Marketing Solutions

    TotalFlow Intelligent Marketing Solutions from Ricoh make it easier. Enabling you to offer revenue-generating, personalized marketing services along with high-quality color printing - all from a single, integrated platform...

  • Digital Imaging Services

    Digital Imaging Services

    Ricoh offers expert services for digitizing legacy information and integrating with your electronic flow...

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