Sales Incentive Programs
Participate in periodic sales incentive programs that include:
Special Bid Desk Pricing is available for your large volume opportunities through your Channel Account Manager.
Ricoh Trade-In Program
The Ricoh Trade-In Program offers customers cash,
recycle and donation options for their pre-owned technology, regardless of manufacturer, making new Ricoh purchases even more affordable.
Sales / Marketing Tools
To support your business prospects and educate your sales force, Ricoh publishes sales/marketing tools such as print samples, literature,
Documentmall, Ricoh Royalties, Pricing guides and more.
Resource Portal for Members Only
www.ricoh-usa.com/resellers is your portal providing links to resources such as contact information, updates, sales/marketing tools and promotions.
As an amenity to your membership, our Solution Consultants are available with advanced product and solution knowledge to help guide and meet customer requirements.
Rest assured that our staff is certified and experienced sharing the same goal as you- the customer comes first.
For installation support and/or maintenance contracts, our nationwide service technicians can install and service your customer's site, enabling you to provide a complete solution.
If you require any of the services above, please contact your Channel Account Manager.
Authorized Printer Service Provider Program
Ricoh's Authorized Service Provider Program is structured for you to provide industry-leading support to your customers while increasing profitability.
The program enables its participants to service Ricoh printers and all-in-one/multifunctional devices while providing flexibility to structure this support within other service offerings.
Ricoh's Authorized Service Provider Program enables its participants to provide superior customer service by robust technician certification training and
access to a US-based second level support center.
Ricoh's Authorized Service Provider Program includes:
- Competitive reimbursement for parts and labor on warranty repairs.
- Access to authentic Ricoh parts at competitive pricing
- Web-based support processes including parts ordering and claim submission
- US-based toll-free technical support for technicians and end-users alike
- Access to Ricoh's service library and technical resource websites
- Access to technical training through Ricoh University
If you are interested in becoming a Ricoh Authorizes Service Provider, or you have already registered,
please visit the Authorized Service Provider Program web site.
Your Channel Account Manager is committed to growing your business through providing the training and knowledge you need to make the sale.
We are flexible in offering on-line and on-site trainings as well the marketing/sales materials you need at your disposal.
'Where to Buy' Listing on IT Channel Portal
As an added perk to being a member, we automatically add your company information to our
“Where to Buy” list.
Print Samples & Literature
Ricohorders is a Materials Ordering site that allows you to order print samples and literature directly at no cost.
Ship to yourself or to your customer!