Welcome to Ricoh Reseller Rewards Portal

The Rewards Program from Ricoh.

Connect with a program that guides you to achieve an exclusive level of benefits. The Ricoh Rewards Program introduces a collection of incentives that are geared to expand your business.

Elite Perks   Member Support
- Attainable Quarterly Rebates up to 13%   - 24/7 US Based Support
- Optional Rewards Card Program   - Technical Field Support
- Personal Account Manager   - Opportunity Pricing Support
- Discounted Demo Program  

Now that you're familiar with some of our elite benefits, acquaint yourself with an additional set of offerings that will assist you in expanding your business. For full details on our Rewards Program, call 800-RICOH-43 or Register Online.

Program Basics

Authorized Distributors:

D&H Ingram Micro Tech Data Corporation Rosetta Technologies Supplies Network United Stationers

Sales Incentive Programs

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Participate in periodic sales incentive programs that include:

  • SPIFs
  • End-User Mail-In Rebates
  • Instant Rebates
  • Promotions

Opportunity Pricing

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Special Bid Desk Pricing is available for your large volume opportunities through your Channel Account Manager.

Ricoh Trade-In Program

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The Ricoh Trade-In Program offers customers cash, recycle and donation options for their pre-owned technology, regardless of manufacturer, making new Ricoh purchases even more affordable.

Sales / Marketing Tools

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To support your business prospects and educate your sales force, Ricoh publishes sales/marketing tools such as print samples, literature, Documentmall, Ricoh Royalties, Pricing guides and more.

Resource Portal for Members Only

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www.ricoh-usa.com/resellers is your portal providing links to resources such as contact information, updates, sales/marketing tools and promotions.

Technical/Service Support

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Technical Support

As an amenity to your membership, our Solution Consultants are available with advanced product and solution knowledge to help guide and meet customer requirements. Rest assured that our staff is certified and experienced sharing the same goal as you- the customer comes first.

Service Support

For installation support and/or maintenance contracts, our nationwide service technicians can install and service your customer's site, enabling you to provide a complete solution.

If you require any of the services above, please contact your Channel Account Manager.

Authorized Printer Service Provider Program

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Ricoh's Authorized Service Provider Program is structured for you to provide industry-leading support to your customers while increasing profitability. The program enables its participants to service Ricoh printers and all-in-one/multifunctional devices while providing flexibility to structure this support within other service offerings.

Ricoh's Authorized Service Provider Program enables its participants to provide superior customer service by robust technician certification training and access to a US-based second level support center.

    Ricoh's Authorized Service Provider Program includes:
  • Competitive reimbursement for parts and labor on warranty repairs.
  • Access to authentic Ricoh parts at competitive pricing
  • Web-based support processes including parts ordering and claim submission
  • US-based toll-free technical support for technicians and end-users alike
  • Access to Ricoh's service library and technical resource websites
  • Access to technical training through Ricoh University

If you are interested in becoming a Ricoh Authorizes Service Provider, or you have already registered, please visit the Authorized Service Provider Program web site.

Various Trainings

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Your Channel Account Manager is committed to growing your business through providing the training and knowledge you need to make the sale. We are flexible in offering on-line and on-site trainings as well the marketing/sales materials you need at your disposal.

'Where to Buy' Listing on IT Channel Portal

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As an added perk to being a member, we automatically add your company information to our “Where to Buy” list.

Print Samples & Literature

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Ricohorders is a Materials Ordering site that allows you to order print samples and literature directly at no cost. Ship to yourself or to your customer!

Member Login

User Name:
Password:
Not a member?
Register Online, or call
800-RICOH-43

Contact Us

Support/Sales/Program Information
800-RICOH-43 (800-742-6443)
Service/Technical Support
800-RICOH-38 (800-742-6438)

ASP Program