IT Services

Best customer care for best business results

Service and support play a vital role in the success of any enterprise document management solution, paving the way for ongoing productivity and business flexibility. Of course, all vendors say they support their products. But look closely at how they actually provide it.

With Ricoh, you are always dealing with an integrated team. From the analysts and solution engineers who assess your initial requirements to the service and operations teams that provide day-to-day support, we all understand the big picture.

Integration Support Details on the planning, implementation, and on-going management of integrated solutions based on your business and IT infrastructure requirements.

eBusiness Support Advanced, Web-based technologies you can rely on for transaction processing and post-sale support.

Network Support Services Industry-certified engineers that provide expert network monitoring, remote maintenance, and managed security services.

Technology Programs The powerful, IT-focused resources of the Technology Center and Ricoh’s Alliance Program.