Solutions for Large Enterprises

Consistent local support with nationwide coverage

Large enterprises face special challenges when it comes to network support. Although internal IT departments may be large, they may not be evenly distributed across your organization. Multiple locations also increase the risk of inconsistency in software versions, local network configurations, bandwidth, and end-user needs. And addressing these problems creates a virtually endless task list for your already overworked teams.

Ricoh Network Support Services offers a unique, cost-effective solution for large organizations. With our combination of national coverage, proven IT expertise, and portfolio of remote and on-site services, we can help you add IT capacity on short notice, outsource time-consuming, non-critical tasks, and maintain a higher level of consistency across the enterprise.

• Remote site/branch office support. We maintain offices nationwide, so our highly skilled IT experts can deliver reliable support at every one of your locations and minimize costs created by inconsistent configuration.

• Desktop/server support. Allow our IT teams to provide high-quality desktop and server support (including configuration and administration) for a single location or an entire region.

• Consulting. With offices nationwide, Ricoh is uniquely positioned to conduct simultaneous network analysis in every one of your locations, compile and evaluate results, and recommend areas for improvement.

• Printer maintenance. We provide service, technical support, and supplies restocking for all your laser printers, regardless of brand.

• Project fulfillment. To help keep your IT initiatives on time and on budget, let Ricoh certified engineers assist with your project migration and implementation.