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Support & Services

Company Info

  • Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 75-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2010 sales in excess of $23 billion.


  • Seamlessly connects with Ricoh devices
  • Easy-to-use, intuitive GUI
  • Simple editing of all document types
  • Final preview capabilities that ensure accurate output

Features and Benefits

  • Delivers key capabilities that make inefficiencies a thing of the past like simple job merge, simple Edit, Image Edit and Flexible tab settings.
    Benefit: Pick and choose these capabilities according to the job to ensure a near-tailored experience.
  • An easy-to-use, intuitive GUI that puts makeready, preview and editing capabilities at your fingertips.
    Benefit: Allows you to easily handle and prepare a job capturing a number of different document types and merging into one ready-to-use file.
  • Works seamlessly with Ricoh TotalFlow PrintManager.
    Benefit: Using both solutions to manage jobs from the prepress through to postpress helps achieve a simplified, efficient workflow process.

Competitive Positioning

  • MakeReady is a mid range software solution with a PDF workflow as well as intuitive print job preparation and job merge features from easy job correction to job archiving at affordable pricing.

Complementary Products

  • TotalFlow MakeReady works with the Pro 907/1107/1357EX, ProC550/700, ProC651/751, and Pro C901/C901S configured with Fiery E-41,E81,E-41A, or EB1357 with Adobe Post script (not compatible with Creo or Egret controllers)
  • Compatible with MS windows, but not compatible with MAC
  • Ricoh EFI Pace - Premisum or Essential choose the best integrated Print MIS platform for your business needs. See more info here: Ricoh EFI Pace.

  • Direct Lines
    1-800-63-RICOH (1-800-637-4264)
    Authorized Dealers
    Ricoh Digital Camera



Other Inquiries

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Major Accounts

  • Major Accounts

    The Major Account initiative is about developing and forming partnerships with our customers worldwide.