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Support & Services

General Features

  • Expect reliable operation during peak production, plus outstanding long-term reliability.
  • Identify and correct multiple-sheet feeding, with an innovative ultrasonic sensor that improves detection accuracy.
  • Use a wider range of stocks, from thin (40 g/m2) to thick (300 g/m2) with the Air Assist feature on the DLT/LCT. It uses precise airflow to ensure fast, error-free media handling.
  • Minimize downtime with Trained Customer Replaceable Units (TCRUs), which can easily be replaced by trained users without making a service call.
  • Process large or complicated files significantly faster with a 1.4 GHz CPU.
  • Expect faster performance from the enhanced memory architecture, including 512 MB RAM standard (upgradeable to 1.5 GB) and a 320 GB Hard Disk Drive.
  • Complete high-volume runs of large, multi-page documents without pausing to reload trays with the virtually limitless media supply.
  • Expand in-house capabilities and reduce outsourcing by handling a wider variety of media sizes (up to offset-sized 13" x 19.2") and stocks (up to 300 g/m2).
  • Perform administrative tasks remotely with Web Image Monitor, a utility that allows you to check supply levels, change print queues and adjust settings.
  • Report usage meter data automatically with the Ricoh @Remote Intelligent Remote Management System, which facilitates remote device management.

Finisher Features

  • Produce captivating booklets with a high-performance finisher that offers 100-Sheet stapling in two positions, 20-Sheet saddle-stitching, trimming and hole punching at speeds up to 135 pages-per-minute with extremely accurate registration.
  • Give customers even more options with a new Multi-Folding Unit that offers six patterns, including Z-Fold, Half-Fold, Letter Fold-in, Letter Fold-out, Double Parallel Fold, and Gate-Fold.
  • Take on high-volume finishing jobs with the High Capacity Stacker, which stacks up to 5,250 sheets. Connect two in tandem for 10,250-Sheet capacity. A roll-away cart makes it easy to transport output for nearline finishing.
  • Ricoh’s Ring Binder Unit produces ready-to-distribute, ring-bound booklets that are seamlessly punched and bound completely inline.
  • Create perfect-bound books up to 400 pages (duplex), such as technical manuals, training materials and operation guides, with the inline Perfect Binder.
  • Significantly reduce labor costs when printing bound books with the GBC StreamPunch™ III, which offers inline punching in a variety of patterns. EfficiencyProductivityUptimeSpeed Inline ring binding eliminates the time and expense of inserting binding elements off-line, dramatically reducing labor costs

Scanner Features

  • Find copy/scan features quickly with the Super VGA Color Touch Panel Display’s large graphics, intuitive menus and tilting screen for convenient viewing.
  • Eliminate errors by previewing and approving thumbnails of scanned documents before final output or distribution via Scan-to-Email or Scan-to-Folder.
  • Promote multitasking and minimize time spent at the system with high-speed scanning—up to 80 sides-per-minute— for black & white and color images.

Security Features

  • Confirm the identity of individuals prior to system access with internal and external authentication, including options for Windows and LDAP.
  • Control which features authorized users can employ via access restriction.
  • Protect data from interception, analysis and tampering with encrypted transmission supported by Secure Socket Layer (SSL) technology.
  • Overwrite latent hard drive data automatically after every copy, print and scan job with the optional DataOverwriteSecurity System (DOSS).
  • Prevent Denial of Service (DoS) attacks, reduce the risk of virus relay and defend against user name/password theft with the Network Protocol On/Off function.
  • Embed an invisible masking pattern in originals that shows up if unauthorized users attempt to copy or scan documents on any system with this same feature.

  • Direct Lines
    1-800-63-RICOH (1-800-637-4264)
    Authorized Dealers
    Ricoh Digital Camera



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    The Major Account initiative is about developing and forming partnerships with our customers worldwide.