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Support & Services

All-In-One Printer Solution

  • The Ricoh Aficio SP C420DN-KP HotSpot Printer arrives with these components already installed for true plug-and-play mobile printing:
    • Aficio SP C420DN-KP with 550-Sheet Paper Tray & 100-Sheet Bypass Tray
    • 512 MB RAM
    • 60 GB Hard Disk Drive
    • USB Host Interface
    • Ricoh USB Keypad
    • JAVA VM Card
    • PrinterOn’s JAVA-based mobile printing software
    • One-Year PrinterOn Subscription included

General Features

  • Driverless Web-based printing — Surf to the HotSpot Printer Web address using any browser, and upload a file or enter the Web page URL to be printed. After submitting each print request, the service automatically replies to the sender’s e-mail address with a secure release code. At the keypad attached to the printer, the user then enters the code to release their print job.
  • Mobile handheld device printing — Simply forward any e-mail from PDAs or Internet-enabled cell phones – with or without attachments – to the HotSpot Printer’s e-mail address. No drivers required!
  • Simple installation —This turn-key system is self-configuring and ready to Print Simply Anywhere® in minutes. Internet Access is all that’s needed. Plus, every Ricoh Aficio SP C420DN-KP includes a one-year subscription to PrinterOn's mobile printing service.
  • Ironclad data encryption — All print jobs are encrypted and transferred using 128-bit secure SSL communications.
  • Totally embedded —All printer hardware enhancements are preconfigured; all software is pre-loaded; no additonal support is required. That means no external appliances and no way for users to accidentally change system settings or access other jobs.
  • Secure mobile printing — After printing, every job is automatically erased from printer memory. No worries about unauthorized reprinting.
  • Flexibility — Set up the Ricoh Aficio SP C420DN-KP mobile printing solution as a free convenience to attract new customers or as a chargeable printing service to increase revenues.
  • Customizable interface — Incorporate company logos and colors on the PrintSpots™ Web page to reflect your business identity and present HotSpot printing as a value-added service exclusive to your establishment.
  • Add links and custom messages — Customize the main user interface to add links to other websites, add new printers or insert new screens for additional services, print job options and job confirmation/approval steps.
  • Support for third party billing systems — Ricoh is partnering with PrinterOn and WebPay Services Aps (WPS) to enable hosted billing solutions so that the system can count the number of pages, calculate the job cost, and initiate a credit card billing sequence. When sending a job from a PC the service is called WebPay. When sending from a handheld device it is called MobilePay.

  • Direct Lines
    1-800-63-RICOH (1-800-637-4264)
    Authorized Dealers
    1-714-566-3537
    Ricoh Digital Camera

   

 

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