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News release


Upgrade Streamlines Information Accountability

West Caldwell, NJ, September 2, 2009 - Ricoh Americas Corporation, a leading provider of digital office equipment, today announced that nQueue Billback’s updated iA Embedded for Ricoh solution has passed the Ricoh Developer Program™ (RiDP™) compatibility testing process. The iA Embedded for Ricoh solution simplifies operations and reduces overall costs by providing businesses with a terminal-free solution that can be installed directly into any Ricoh multifunction product (MFP) and accessed through the MFP’s control panel, saving space and user’s time.

As a RiDP Premier Plus member, nQueue Billback had access to the Ricoh SDKs to develop this solution. By using Ricoh’s sophisticated Embedded Software Architecture (ESA) platform, nQueue Billback was able to increase their customers’ information accountability processes while reducing their cost of ownership.

Designed for professional services environments where tracking costs and usage are critical, iA Embedded for Ricoh provides organizations with the necessary features expected from a cost recovery solution, including immediate validation of client and matter data, full search capabilities and one-touch meter counts. In addition, iA Embedded for Ricoh is easy to navigate and helps organizations achieve their sustainability goals by eliminating terminals in order to reduce electricity needed to power additional devices, waste when disposing the terminals and the resources needed to manufacture and ship the terminals.

“We originally built this solution to address our customers’ growing need for an easy to use cost recovery program that can effortlessly fit into their organizations’ infrastructures. This update provides our customers with added features, including full search capability, last 20 recall and one-touch meter count. By utilizing our Premier Plus membership of RiDP we were able to develop a solution that can help businesses’ bottom lines. We are happy that our update has passed Ricoh’s extensive compatibility testing, and look forward to our continued relationship with Ricoh,” said Rick Hellers, President and CEO at nQueue Billback.

“We’re happy to have nQueue Billback’s iA Embedded for Ricoh on our list of RiDP compatible solutions,” said Mark Minshull, Vice President and Chief Technology Officer, Ricoh Americas Corporation. “In today’s economic environment, monitoring costs is extremely important. iA Embedded helps businesses address this top priority with an easy-to-use solution, which also promotes environmental sustainability – an issue that is growing in significance across the business landscape.”

The RiDP program is open to independent software vendors, Ricoh Major-Strategic Accounts, and colleges and universities. Members have access to the support, tools and services needed to integrate new or existing solutions with Ricoh hardware and software products.

About nQueue Billback

nQueue Billback LLC provides software-based information accountability solutions to more than 35% of the largest 250 law firms in the United States, and 5 of the Top 10 globally. The company assists firms by enhancing the automation and processing of any operational and administrative expenses, including print, copy, scan, phone, fax, travel, court fees, research, overnight, courier costs, credit card charges and more on an extremely powerful platform. nQueue Billback’s software offerings, branded iA for Information Accountability, can be embedded directly into multi-function devices or reside on tablet computers or terminals to provide clients with the knowledge required to run their businesses more profitably. To learn more about nQueue Billback and iA, please visit www.nQBillback.com.

About Ricoh Americas Corporation

Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 73-year-old leading supplier of office automation equipment and electronics, with fiscal year 2008 sales in excess of $20 billion.

Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.

Ricoh Americas Corporation directly or through its network of authorized dealers markets and distributes products in North, Central and South America.

Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com.

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All referenced product names are the trademarks of their respective companies.

Contacts:Linda MontefuscoMelissa Einfrank
Ricoh Americas Corporation

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