RICOH AMERICAS CORPORATION SELECTED TO INFORMATIONWEEK 500
West Caldwell, NJ, September 25, 2008 - Ricoh Americas Corporation, a leading provider of digital office equipment, today announced that for the fourth consecutive year it was named to the InformationWeek 500 list. Ricoh was ranked #82 on the 2008 list, which was revealed during the InformationWeek 500 Conference gala awards ceremony at the St. Regis Resort in Monarch Beach, Calif.
A major IT accomplishment that contributed to Ricoh Americas Corporation’s ranking is the implementation of a new wireless infrastructure for the entire Ricoh service organization, consisting of 1,800 field customer service representatives (CSRs). The next generation wireless environment provides the technology to efficiently process more than 5,000 daily service calls across the nationwide service dispatch function. This gives Ricoh a clear advantage in providing world-class service to major and national account customers, and has proven to be a key differentiator with all customers that demand maximum utilization of their document management equipment.
“For 20 years, the InformationWeek 500 has honored the most innovative users of business technology,” said InformationWeek Editor-in-Chief Rob Preston. “Year after year, InformationWeek 500 companies harness technology to improve efficiency, boost productivity, drive revenue, and establish a competitive advantage. We applaud this year’s winners, and the CIOs and other executives whose ingenuity and risk taking are at the center of business technology innovation.”
InformationWeek has identified and honored the nation's most innovative users of information technology with its annual listing, now in its 20th year, and has tracked the technology, strategies, investments and administrative practices of America’s best-known companies. The list is unique among corporate rankings because it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.
“We are honored to once again be named in the InformationWeek 500 list as it exemplifies Ricoh’s rich history of innovation,” said Sean Magee, senior vice president of Information Technology, Ricoh Americas Corporation. “This award confirms our commitment to preserving the highest level of efficiency and productivity not only in our products and services, but in our internal processes as well.”
Additional details on the InformationWeek 500 can be found online at www.InformationWeek.com/iw500/.
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About Ricoh Americas Corporation
Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 72-year-old leading supplier of office automation equipment and electronics, with fiscal year 2007 sales in excess of $22 billion, a 7.3 percent increase over the previous year.
Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.
Ricoh Americas Corporation directly or through its network of authorized dealers markets and distributes products in North, Central and South America.
Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com.
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