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News release

ACE BUSINESS SOLUTIONS BECOMES A RICOH CERTIFIED MANAGED DOCUMENT & BUSINESS PROCESS SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf

ACE Business Solutions now provides custom managed document and business process services in the Cleveland and Independence, Ohio areas


Malvern, PA, May 6, 2014 - Malvern, PA, May 6, 2014 – Ricoh Americas Corporation today announced that ACE Business Solutions has been officially confirmed as a Ricoh Certified Managed Document & Business Process Services Provider through the Ricoh CHAMPS program for dealer transformation.

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering.

ACE professionals have successfully completed expert training on delivering Ricoh’s Managed Document & Business Process Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to ACE Business Solutions and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S.A. “This certification arises from a unique and transformative program in our industry. The overall goal is to give our dealers the tools to address their clients’ most pressing business problems. We remain committed to supporting our dealers with differentiating programs that allow them to be the best resource for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About ACE Business Solutions |

The ACE Mission Statement reads as follows:

To become a national industry leader providing high quality, state-of-the-art business products, services and office systems through:

• Profitable growth;
• A long-term, service-oriented commitment to customer satisfaction;
• A caring corporate environment that encourages personal & professional growth of our employees;
• Adherence to strong moral, ethical and family values; and
• On-going, active participation in community affairs.

For more information about ACE Business Solutions, please visit http://www.acecleveland.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change., Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit www.ricoh.com/about/.

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© 2014 Ricoh Americas Corporation. All rights reserved. All referenced product names are the trademarks of their respective companies.


Contacts:John GrecoJohn Baron
Ricoh Americas CorporationACE Business Solutions
(973) 882-2023(216) 642-9555
john.greco@ricoh-usa.comjb@acecleveland.com
 

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