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Service and Support for multifunction products, copiers, printers, fax, scanners, digital duplicators, wide format products, document management and printing solutions, cameras, and CD/DVD products. Ricoh contact information within the USA can be found at the: Sales and Service Locations page. Contact information outside the USA found here.
At Ricoh, we are constantly striving to improve the products and services we provide to you. We call this Customer 1st. If you have a non-sales or non-technical inquiry, please click here.
Knowledge Base
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Search our online database where you may find immediate answers to your questions. You may also ask a question and receive an answer via email.
 Enter Knowledge Base
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Printers & Scanners
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Registration of your Ricoh printer and/or scanner is required prior to receiving service or support. You may register your product at Printer Registration.
Support is available on the use or operation of your printer/scanner at 1-800742-6438 or you may email your question (s) to Ricoh38@ricoh-usa.com. Please have your serial number available to expedite service.
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Cameras
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For Camera support, please visit:
Ricoh Japan's Digital Camera Support Page
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Camera Imaging Solutions
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For Camera Imaging Solution (Data-Imaging and Geo-Imaging) support, please visit:
Camera Imaging Support Page
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CD-R/RW or DVD Products
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For U.S. Technical support:
Phone: 1-800-22RICOH (1-800-227-4264)
Monday - Friday 9:00AM - 5:00PM PST
Email: tech@ricohdms.com
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Email Inquiries
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Email your sales or support questions
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Sales & Service Locations |
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Authorized Sales & Service Locations
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Production Print
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For help or information regarding Ricoh's production printing capabilities call 1-877-212-6064
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Other Non-Sales Related Inquiries |
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Employment Inquiries
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Submit a resume or inquire about currently available career opportunities.
Visit the Career Center
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Inquiries Outside of the USA |
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