Ricoh Americas Corporation and our affiliated companies ("Ricoh") respect your online
privacy and recognize your need for appropriate protection and management of any
personally identifiable information ("Personal Information") you share with us.
to use and treat your Personal Information, and about the choices you can make in
the way your information is collected and used.
This Site and our business change constantly. As a result, at times it may be necessary
will be effective immediately upon posting on this Site. Please review this Policy
periodically, and especially before you provide any Personal Information. This Privacy
Policy was last updated on April 5, 2007. Your continued use of the Site after any
terms of such revised Policy.
Types of Information we Collect - Personal Information
Personal Information means any information that may be used to identify an individual,
including, but not limited to, a first and last name, a home or other physical address
and an email address or other contact information. On some of Ricoh's web sites,
you can order products or services, make requests, and register to receive materials.
The types of Personal Information collected on these pages include such things as
name, contact and billing information, transaction, and credit card information.
In general, you can visit Ricoh’s web pages without telling us who you are or revealing
any Personal Information about yourself. If you choose not to provide the Personal
Information we request, you can still visit most of Ricoh’s Site, but you may be
unable to access certain features, offers, and services that involve our interaction
When you do provide us with Personal Information, we usually use it to respond to
your inquiry, process your order or provide you access to specific information,
services or offers. If you chose to have a relationship with Ricoh, such as a contractual
or other business relationship, we will naturally continue to contact you in connection
with that business relationship including providing you with information about other
Ricoh products and promotions that may be of interest to you. We (or a third party
on our behalf) may contact you about a Ricoh offer in support of your business needs
or to conduct surveys to better understand our customers' needs.
We may also collect non personal information including data about products and services
that is not associated with a specific personal identity. For example, we may also
ask you to provide us with information regarding your interests, demographics, and
experiences with our products or services. Providing this additional information
is optional. This information may be used to personalize our websites, services
or communications and improve our products and services. We may also gather information
or other automated technology.
When you view one of our Sites, we may store some data on your computer in the form
of a "cookie" to automatically recognize your PC next time you visit. Cookies can
help us in many ways, for example, by allowing us to tailor a Web site to better
match your interests or to store your password to save you having to re-enter it
each time. If you prefer not to receive cookies while browsing our Site, you can
set your browser to warn you before accepting cookies and refuse the cookie when
your browser alerts you to its presence. You can also refuse all cookies by turning
them off in your browser, although you may not be able to take full advantage of
the Ricoh Site if you do so.
Use of Information
In addition to the uses described above, Ricoh, like many businesses, sometimes
hires other companies to help us deliver programs, products, information, and services.
Examples include mailing information, maintaining databases, filling an order, providing
a service and processing payments. When we retain another non-affiliated company
to perform a function of this nature, we seek to provide them with only the information
that they need to perform their specific functions and we take reasonable steps
to ensure that these third-party service providers are obligated to protect your
Ricoh and its parent company, Ricoh Company Ltd of Japan, represent a global organization
with legal entities, businesses, personnel, and technical systems that cross borders.
We may share your Personal Information within the various Ricoh entities and transfer
it to countries in the world where we do business. Some countries may provide less
legal protection for your information. In such countries Ricoh will still handle
information in the manner we describe here.
Circumstances may arise where, whether for strategic or other business reasons,
Ricoh decides to sell, buy, merge or otherwise reorganize businesses in some countries.
Such a transaction may involve the disclosure of Personal Information to prospective
or actual purchasers, or receiving it from sellers. It is Ricoh’s practice to seek
appropriate protection for information in these types of transactions.
Except as provided in this Policy, Ricoh will not sell, rent or lease your Personal
Information to any other third parties without your permission. Ricoh may, however,
use your Personal Information to: (i) respond to duly authorized information requests
of governmental authorities; (ii) comply with any law, regulation, subpoena, or
court order or (iii) help prevent fraud or (iv) to enforce or protect the rights
and properties of Ricoh or its affiliates.
Accuracy & Access
Ricoh respects your desire that your Personal Information be accurately maintained.
At your request, we will allow you access to your Personal Information so that you
may view, update or correct it. To protect your privacy and security, we may take
reasonable steps to verify your identity before granting you access to your data.
Ricoh is committed to ensuring the security of your Personal Information. To prevent
unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate
use of information, we have put in place appropriate physical, electronic, and managerial
procedures to safeguard and secure the information we collect online. In certain
areas of our Sites, Ricoh uses industry-standard 128-bit SSL-encryption in conjunction
with firewalls to enhance the security of data transmissions. SSL encryption is
designed to make the information unreadable by anyone but us. This security measure
is working when you see either the symbol of an unbroken key or closed lock (depending
on your browser) on the bottom of your browser window. While we strive to protect
your personal information, we cannot ensure the security of the information while
it is in transit to us, and so we urge you to take every precaution to protect your
Personal Information when you are on the Internet. We also suggest that you update
your browser to the most current software/updates available, change your passwords
often, use a combination of letters and numbers, and after transactions close your
browser to ensure that no data can be collected once you leave our Site.
Children and Privacy
Ricoh does not knowingly collect Personal Information from children under the age
of 13 and Ricoh does not target the Site to children under 13.
Linked Web Sites
Links to third party web sites from our pages are provided solely as a convenience
to you. If you use these links, you will leave the Ricoh Site. RICOH HAS NOT REVIEWED
ALL OF THESE THIRD PARTY SITES AND DOES NOT CONTROL NOR IS RESPONSIBLE FOR ANY OF
REPRESENTATIONS ABOUT THEM, OR ANY INFORMATION, PRODUCTS OR MATERIALS FOUND THERE,
OR ANY RESULTS THAT MAY BE OBTAINED FROM USING THEM. IF YOU DECIDE TO ACCESS ANY
OF THE THIRD PARTY SITES LINKED FROM THE RICOH SITE, YOU DO SO AT YOUR OWN RISK.
How to Contact Us
to Ricoh Americas Corporation, 70 Valley Stream Parkway, Malvern, PA 19355, Attention: