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December 2013

Recognizing nearly a decade of helping customers mobilize their business information, Ricoh Americas Corporation has been selected by OpenText as its Information Exchange  2013 Global Strategic Partner of the Year. 

Information Exchange is one of five business pillars of OpenText, a leader in enterprise information management (EIM). OpenText gives the award to the partner that best shares the goals, values and vision of the company and complements Information Exchange solutions, which facilitate efficient, secure and compliant information exchange for organizations around the world. Ricoh received the award at OpenText’s recent Enterprise World 2013 user conference in Orlando, Fla.

“Ricoh is a partner with whom we share common interests throughout our global business,” said Gary Weiss, senior vice president, Information Exchange and Cloud, OpenText. “We look forward to building on what we’ve achieved, continuing to help customers profit from our solutions and prepare for the future.”

The OpenText and Ricoh partnership brings value to customers by offering a seamless network faxing experience from a Ricoh multifunction product (MFP) and OpenText software, RightFax Connector. Together, the companies have optimized business processes and workflow for shared customers by providing a more secure, efficient and cost-effective fax infrastructure. This solution enables companies to tackle their most pressing challenges around efficiency, productivity and compliance to streamline fax creation, management and distribution. The partners are also busy developing new business information solutions that will help customers take advantage of platforms like mobility and the cloud.

“We want to extend our deep appreciation to OpenText for honoring us with this award and thank them for a long, fruitful partnership,” said Dominic Pontrelli, Senior Vice President of Marketing for Ricoh Americas Corporation. “What makes our partnership so strong is that we are very closely aligned in making business information work for our customers now and in the future.”

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. 

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyDec 19 - RICOH NAMED OPENTEXT’S INFORMATION EXCHANGE 2013 GLOBAL STRATEGIC PARTNER OF THE YEAR  News pressrelease also available in pdf
– Ricoh Americas Corporation today announced new features for its industry-first, award-winning Critical Communications solutions suite, further providing customers with the tools needed to achieve the utmost integrity and accuracy in their printed output.  The new capabilities provide advanced tracking, reporting, deadline management and ticketing features to companies of all sizes. The latest versions of RICOH ProcessDirector, RICOH ProcessDirector Express and TotalFlow DocEnhancer unburden printers of the worries and efforts conventionally associated with ensuring integrity, meeting deadlines and applying media changes to print jobs.

The new features of the Critical Communications Suite include:
• Add barcodes, integrate with scanners, and reconcile missing or misprinted pieceswith the Automated Verification Feature for RICOH ProcessDirector. This feature brings Ricoh’s industry-leading ADF technology and easy-to-use automation capabilities beyond the mailroom to smaller businesses by automating reconciliation and removing human touch points, and it provides larger businesses with a simple, cost-effective way to track down misprinted pieces in their large volumes of print jobs. Users can now seamlessly integrate camera and barcode readers directly into RICOH ProcessDirector, making it an even easier-to-use, more cost-effective solution. Cameras and scanners can also now be used for more points along non-mail workflows, and for even more equipment such as booklet makers, cutters, and printers. Automated Verification Featureworks with PDF, like the DocEnhancer Verification Feature, and adds compatibility with AFP files. 

• Set deadlines for jobs and receive notifications when jobs are predicted to miss the deadline with Deadline Tracker for RICOH ProcessDirector and RICOH ProcessDirector Express. This new feature affords printers of all sizes flexibility in setting deadlines and being notified if jobs are behind schedule due to taking longer than expected, or predicted to miss a deadline.  Deadline Tracker intelligently tracks the path of conditional workflow to determine if a job is on track to meet its deadline, and dynamically adjusts deadlines to the attributes of a specific job, such as page volume.  A full-featured workflow builder also allows conditional requirements within specific workflow process phases.

• Visually view and set media, stapling and binding in a print job with DocEnhancer Ticketer. Logic-based ticketing through DocEnhancer enables users to easily and automatically define rules based on the properties of documents and contents of databases, ideal for targeted marketing efforts that depend on user information such as loyal customers receiving higher-quality media.  Companies no longer have to spend valuable time splitting and re-ordering work to apply specific media such as stapling, but can instead keep work in a logical order that suits their most important needs, such as postal sorting.

“’What if’ is a question that printers, their customers, and in-plants can no longer tolerate.  The need to track, report on, and easily automate their workflow process is more important than ever to ensure peace of mind and integrity for themselves and their customers,” said Theresa Lang, vice president solutions & services, Ricoh.  “These latest features of Ricoh’s Critical Communications solutions suite demonstrate our momentum in offering an entire range of solutions for any company that requires the benefits of piece-level tracking. These capabilities can also mean the difference between being able to take on new types of work, while containing, or even cutting costs, or missing out on opportunities due to inefficient workflows.”

The Critical Communications solutions suitealso allows users to:
• Achieve 100 percent piece-level tracking and control and produce automated reports by mail piece or job
• Assign workflow and automate job approval as a step within workflow using RICOH ProcessDirector
• Enjoy multivendor support with the connector for Xerox and Kodak printers, a feature of RICOH ProcessDirectorExpress 1.2, which allows logic-based ticketing for shop-wide integrity
• Track, change and report on output on the fly with RICOH TotalFlow DocEnhancer Verification Feature and replace time-consuming manual tracking documents and reports

For more information about Ricoh’s Critical Communications solution suite, please visit http://bit.ly/1fo5trs.

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| About Ricoh|

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyDec 17 - RICOH EXPANDS CRITICAL COMMUNICATIONS SOLUTIONS SUITE, FURTHER EMPOWERING CUSTOMERS WITH DOCUMENT INTEGRITY AND ACCURACY  News pressrelease also available in pdf
Ricoh Americas Corporation (Ricoh) today announced that Merrill Corporation, a leading provider of outsourced solutions for complex business communication and information management, has deployed the market-leading InfoPrint 5000 continuous feed color print platform.  Merrill will use the system to print highly-regulated and compliance-driven communications for their customers in the financial services, health insurance and other corporate markets.

Customers trust that the Merrill team will deliver confidential, critical communications accurately to their clients, meeting important regulatory requirements and deadlines.  With the installation of the InfoPrint 5000, Merrill has increased its capabilities and its capacity, bringing highly complex and confidential documents in full, variable data color to customers faster and more effectively.  

“Our customers demand high quality, color documents for their clients.  A financial portfolio update or healthcare information covered by HIPAA cannot be compromised.  Our customers won’t allow such compromises nor will their clients, so we integrated the InfoPrint 5000 into our operations to ensure such documents are delivered accurately and on time – no misses allowed,” said Patrick Foley, SVP Operations, Merrill.  “With the InfoPrint 5000, our team now has the ability to produce high color, full quality, complex, regulated confidential communications more effectively and efficiently.”

The InfoPrint 5000 helps Merrill to print more, print faster and print more accurately.  Ultimately, the platform helps their clients rest assured that they will meet their regulatory deadlines and that the critical information that needs to be communicated is delivered accurately, each and every time.  

“Merrill Corporation is a pioneer in digital color and has been for decades.  Collaborating with them to help meet their customer needs is a core focus of the team here at Ricoh.  Our approach is not to sell a printer, but instead to help build a stronger, more effective business,” said Andre Brazeau, vice president of production print solutions, Ricoh.  “The implementation of the InfoPrint 5000, along with RICOH ProcessDirector workflow solution, illustrates Merrill’s dedication to their customers with the enablement of high color, full quality, complex, regulated confidential communications, all designed to meet and exceed the expectations of their customers’ clients. 

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| About Ricoh|

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyDec 17 - MERRILL CORPORATION LEVERAGES RICOH SOLUTIONS TO DELIVER ACCURATE, HIGHLY-REGULATED, CONFIDENTIAL DOCUMENTS IN FULL COLOR, WITH FULL INTEGRITY  News pressrelease also available in pdf
Your new boss is half your age. You’re okay with that, right? 

Organizations will increasingly face management challenges like this in 2014 when a new concept of seniority evolves (or “seniority” becomes obsolete) and Gen Y comes to work on a fast new career track, predicts Ricoh Americas Corporation.

To explain: the time-honored career path of learning at the feet of senior colleagues and working your way up from the mailroom makes little sense to ultra-talented Gen Y professionals. They’ve seen fresh-faced peers rocket to early success by parlaying prodigious digital skills they’ve honed since birth. 

“What we’re seeing is a stark dichotomy in career paths,” said Terrie Campbell, Vice President, Strategic Marketing, at Ricoh Americas Corporation. “The traditional path is slow and steady, and the new one is possibly the fastest track in history. Millennial workers wielding exciting new skills are dropping into companies at mid-level and, in some cases, leapfrogging veteran colleagues to seniority. This two-pronged career path will introduce rampant confusion around expectations, duties and opportunities. Organizations will need to quickly adapt, starting today.”

This confusion is complicated by Gen Y’s distinctive workstyle – democratic, digital, mobile, social, information-hungry and technocentric. Successful companies will aggressively manage the phenomena without stifling any generation’s potential.  

“This new Gen Y career path isn’t just a new paradigm; that would be easy,” Campbell adds. “Rather, the dual career path will remain viable at least until Boomers have aged out of the workforce. Companies that want to seize the full potential of their entire workforce need to dedicate significant time and effort to accommodate generational differences and make their workforce perform in harmony.”

Two more predictions
Ricoh, committed to making information work for business, has developed educated opinions on the future of work based on its experience developing solutions for thousands of clients. That experience sets the stage for two additional predictions that build on the first:

The workforce will become less about “me.” In addition to being the most educated generation in history, Gen Y may be the most thoughtful. As a result, the drive for personal recognition, or being the "hero," is quickly falling out of fashion. The cult of individual success will be replaced by a collective “360 degree” concept of collective organizational success that includes the quest for meaning. We’ll see fewer leaders, more “team players.” The question then becomes, what impact will this have on the leadership and drive that has historically propelled American business? Will we see a slowdown in momentum due to the process of team decision making? Accountability measurements will shift as decisions and ownership become a team sport.

Company “blueprints” will disappear. We’ll see cultural upheaval, good and bad, in the workplace as older workers take institutional knowledge, such as how the company developed, with them into retirement. Although their departure will result in the need for new creative thinking, it may also require learning from mistakes that have been made before. 

How to bridge the divide
Ricoh aggressively addresses the generational divide as it builds information mobility solutions for the new world of work. Here are some suggestions for managing the generational divide from a cultural standpoint:

Find the blind spots. Although younger information workers can be brilliant and brimming with useful knowledge, some need support in deciding “what to do next” in terms of daily tasks. Campbell attributes this need to technology that has put young people since birth in worlds that are literally programmed for them. Identify the blind spots and fill them.

Train for creativity. To offset blind spots, organizations must present open-ended challenges to workers. With training, they will be able to adapt to unstructured opportunity, and innovation will thrive.

Create new mentorship models. Young workers have never been more talented, so the traditional model of having the older worker teach the younger won’t always work. On the other hand, senior workers possess valuable experience that can only be acquired over time. Therefore, mentorships can be bi-directional and should be based more on specific competencies than seniority.

Train on generational differences. Salespeople of every generation need to be educated explicitly about generational differences of all types. These differences can dramatically affect how customers like to be approached, how much information they need to make a decision, and what they expect in terms of service.

Bring generations together. Differences can create disconnects. Intelligent strategies that capture and integrate unstructured knowledge – speech, chat, IM, email, audio, video, documents, etc. – bring people together for optimal business performance. 

Preserve the human touch. With so much emphasis on Internet communication, face-to-face relationships are becoming a lost art. Successful companies will keep their collective interpersonal skills sharp through company events that reinforce social graces.

Consider a Generational Council. Some companies, including Ricoh, have established internal committees to formally examine workplace challenges and opportunities related to generational differences in workstyle. The council’s agenda should include potential skills development, collaboration and customer engagement initiatives – as well as open, candid conversation.

To see last year’s prediction, please visit: http://www.ricoh-usa.com/news/news_release.aspx?prid=963&alnv=pr. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyDec 16 - EARN YOUR STRIPES? THAT’S JUST ONE WAY TO SUCCEED, SAYS RICOH  News pressrelease also available in pdf
Ricoh Americas Corporation today announced that American Copy Equipment has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering. 

American Copy Equipment’s professionals have successfully completed expert training on delivering Ricoh’s Production Printing Professional Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to American Copy Equipment and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems.  We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About American Copy Equipment  |

The backbone of any company today is effectively managing documents.

WeDec 11 - AMERICAN COPY EQUIPMENT BECOMES A RICOH CERTIFIED PRODUCTION PRINTING PROFESSIONAL SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
Ricoh Americas Corporation today announced a new series of monochrome multifunction products (MFPs) for small offices and workgroups eager to streamline their information workflow at work and around the planet. 

The RICOH MP 2553/MP 3053/MP 3353 MFPs are capable of printing documents of up to 11 x 17 inches at speeds of 25, 30 and 33 pages per minute respectively. They also copy, scan and fax, serving as powerful information engines for the workers who use them.

The RICOH MP 2553/MP 3053/MP 3353 series expands the boundaries of the office by connecting customers to a wide range of powerful cloud services for scanning, document storage, collaboration and mobile printing in Ricoh’s Integrated Cloud Environment (ICE).(1) ICE provides instant access to important content wherever users are in the world.

For additional mobile printing capabilities, the new MFPs offer smartphone and tablet-based printing through optional Ricoh HotSpot Enterprise™ software or Ricoh’s SmartDevicePrint app.

For users who like the feel of a tablet, the MFP offers an optional Smart Operation Panel that employs a customizable 10-inch diagonal touchscreen. Workers encounter simple, intuitive icons and carry out their work by tapping, pinching and flicking. Users can easily toggle to the traditional interface whenever they like.

In addition to turning paper documents into electronic files, the RICOH MP 2553/MP 3053/MP 3353 MFPs support optional optical character recognition (OCR), which turns scanned documents into editable, searchable documents in up to 14 languages. Customers can add optional internal finishing capabilities without significantly expanding the compact 23-x-26-x-33-inch footprint.

“These versatile MFPs embody Ricoh’s commitment to service,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “More than simply equipment, they provide a wide range of mobility and document management services available from the cloud and the enterprise. They don’t just produce documents; they mobilize valuable business information around the world.”

The MFPs are available today for an MSRP of: $6,400 for the RICOH MP 2553, $8,350 for the MP 3053 and $9,880 for the MP 3353. 

Prices include a standard 100-sheet automatic reversing document feeder (ARDF), 1.5 GB RAM, a 250 GB hard disk drive, a DataOverwriteSecurity System (DOSS) for security, and encryption to protect address books, passwords and commonly used documents on the hard disk drive.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

(1)ICE provides connectors that support a growing list of over a dozen popular third-party cloud services.  Separate subscription fees are required by some of the third-party cloud service providers.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyDec 9 - RICOH UNVEILS ITS LATEST SERIES OF INNOVATIVE MONOCHROME SMART MFPS  News pressrelease also available in pdf
Ricoh Americas Corporation (Ricoh) today announced the findings of its commissioned IT Strategies books study, performed in conjunction with the University of Colorado.  Among the key findings of the study: that eBooks’ mindshare is overshadowed by popular press headlines rather than factual data, and that most consumers do not see themselves giving up printed books, due to the benefits the physical form offers.

The most surprising results of the study entitled “The Evolution of the Book Industry: Implications for U.S. Book Manufacturers and Printers” include:  
• Nearly 70 percent of consumers feel it is unlikely that they will give up on printed books by 2016.  Consumers have an emotional and visceral/sensory attachment to printed books, potentially elevating them to a luxury item.
• Despite their perceived popularity, 60% of eBooks downloaded are never read in the US.  Since 2012, the growth of eBooks has slowed significantly as dedicated eReader sales are declining, and tablet PC devices are increasingly becoming utilized for other forms of entertainment.
• College students prefer printed textbooks to eBooks as they help students to concentrate on the subject matter at hand; electronic display devices such as tablet PCs tempt students to distraction. 
• Current trends reveal that while fewer copies of books are being sold, more titles are being published.  
• Digital printing of “ultra short runs” has empowered book printers to supply books more tightly tied to actual demand.  
• The top three reasons consumers choose a printed book are: Lack of eye strain when reading from paper copy vs. an eBook; the look and feel of paper, and the ability to add it to a library or bookshelf. 

“More than 500 years after the invention of the printing press, book manufacturers and publishers are playing a pivotal role in the next renaissance in books that is happening now,” said George Promis, vice president of continuous forms production solutions & technology alliances, Ricoh.  “To borrow a phrase from Mark Twain, reports of the printed book’s death are greatly exaggerated. Print is alive, well and sought after in today’s book market. At Ricoh, we’re focused on ensuring this stays true for years to come.”

Other findings from the study specifically relevant to publishers and book manufacturers include:
• Publishers are using digital printing in two ways:
   o As a test with 1 to 2 books placed per retailer, circumventing cumbersome distributor guidelines and storage fees before ordering larger offset or digitally printed quantities
   o For predicted strong titles, digitally printed books are used for reorders as needed  to supplement first-run offset printed books
• Digital production inkjet printers have opened the door to a business model shift. Combined, the study estimates that just 50 production inkjet systems owned by 25 book manufacturers produced more than ten percent of all printed book pages in the U.S. in 2012.
• Offering titles electronically does not correspond to revenue generation or cost savings—even the largest publishers derive revenues of no more than 20-30 percent from eBook sales

The study surveyed more than 800 respondents, with the following demographic profile:
• Gender: 55% female, 45% male
• Average age: 39 years old
• Education
   – 0.2% have not completed high school (1 respondent)
   – 36% have a high school degree
   – 49% have an undergraduate degree
   – 15% have a graduate or higher degree

“Despite the perceived growth of eBooks, our research shows that there is a silver lining for the printed books and the digital production print industries,” said Marco Boer, Consulting Partner, IT Strategies.  “As book orders become smaller in quantity and more frequent, and as an unprecedented number of titles are introduced each year, digital print is helping book manufacturers tackle potential challenges head on through automation and more intelligent printing.”

To download the IT Strategies white paper, “The Evolution of the Book Industry: Implications for U.S. Book Manufacturers and Printers”, and obtain more information on Ricoh’s solutions for publishing, visit this link: http://www.infoprint.com/internet/ipww.nsf/vwWebPublished/solos_commercial-print-publishing_en.  

| About Ricoh|

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyDec 9 - NEW RESEARCH REVEALS UNEXPECTED POSITIVE OUTLOOK FOR THE PRINTED BOOK, DUE TO LOVE OF THE MEDIUM  News pressrelease also available in pdf
Dec 5 - RICOH VICE PRESIDENT OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT BUSINESS IMAGING EXPO
Head coach Chip Kelly’s laminated play card and the stat sheets flowing through the press box are just two of the more visible products of a strategic partnership between the Philadelphia Eagles and Ricoh Americas Corporation.

Under the partnership, extended and expanded today, Ricoh makes information work for the Philadelphia Eagles by providing a full range of Managed Document Services to its 200-employee front office, including sales, marketing, HR, IT, legal and other operations. The extension reaffirms Ricoh’s position as the Official Document Solutions Partner of the Philadelphia Eagles, building on a partnership formed in 2010. 

The partnership includes management of the Eagles’ fleet of multifunction products (MFPs), production printing devices, laser printers and the supplies they consume. Advanced capture, mobile cloud and green printing solutions help keep information secure while enhancing on-the-go productivity and supporting the organization’s sustainability initiatives.

“Ricoh is streamlining our office workflow to put our information to work for us, helping us become more efficient, green and cost-effective,” said Ari Roitman, the Eagles’ Senior Vice President of Business. “They’ve been an ideal partner of ours, providing us with the guidance and equipment to help us mobilize information, while possessing core values that align with ours. We look forward to continuing our relationship with them.”

Environmental responsibility has long been a priority for the Eagles. Ricoh’s powerful device monitoring capabilities will help the organization manage resource consumption by closely tracking usage, promoting double-sided printing and the proper use of Energy Saver settings to reduce the impact on the environment.

“Whether on the field or in the office, the Eagles are a high-performing organization,” said Dominic Pontrelli, Senior Vice President of Marketing for Ricoh Americas Corporation. “They’re dedicated to working faster, smarter and more sustainably. We’re in their huddle for the long term and will continue giving them the X’s and O’s they need to run a championship-level business.”

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyDec 2 - RICOH AND PHILADELPHIA EAGLES PARTNER FOR PEAK PERFORMANCE OF FRONT OFFICE OPERATIONS  News pressrelease also available in pdf

November 2013

Families will smile, memories will be captured, and millions of holiday photographs will become Americans’ most valuable documents. 

That’s the case for nearly 1 in 4 Americans (24 percent), who rated family photos as their most valuable documented piece of information, choosing them over their Social Security card (16%), birth certificate (15%), financial information (9%), passports (8%), marriage certificate (6%), kids’ first drawings/crafts (4%), health records/immunization/medical prescriptions (3%) and divorce decrees – even their last will & testament (6%).

Ricoh, a global technology company, commissioned an online survey conducted by Harris Interactive, among 3,026 adults within the U.S. during September and October 2013. Women (32%) are twice as likely as men (15%) to say family photos are the most valuable documented piece of information to them.

Although we prize our family photos, we could do a much better job of caring for them. The older they are, the more likely they are to be on paper, having been shot in the pre-digital age (yes, there actually was a pre-digital age). Especially when they’re in paper form, we sometimes forget to duplicate photos electronically and keep them where we can find them.

For example, nearly 9 in 10 Americans (87 percent) say their most valuable documented piece of information is paper-based, putting paper photos and other documents at obvious risk for fire, flood, or getting forever buried among junk. 

1 in 5 (20%) Americans said they’d previously lost their most valuable documented piece of information, and approximately 3 in 10 (31 percent) said they’d not be able to locate all of their most valuable documented information quickly. Close to 3 in 10 (29 percent) say their most valuable documented piece of information is “barely manageable” (they have things in different places and it’s disorganized, but they have it all…somewhere) or a “jumbled mess” (things are all over the place, and they don’t know where certain pieces of information are). When this information is a family photo, we’re taking chances with our memories.

While it’s obvious to be concerned about the hard copy photos and other valuable documents, are you sure your electronic materials are protected? What if your hard drive was damaged or compromised in a fire, flood or theft? 

Ricoh has some advice. “If you want to protect important documented information for years to come, particularly cherished family photos that are still in paper form, take a minute to organize them, scan them, but don’t stop there. Duplicate the electronic files too, saving the files on an external drive and maybe putting any precious prints in a safe-deposit box,” said Terrie Campbell, Vice President, Strategic Marketing, at Ricoh Americas Corporation. “This joyful time of year is a good time to make a New Year’s resolution to safeguard what’s most important to you.”

The paper paradox
It’s interesting that 87 percent of Americans said their most valuable documents are paper-based. Wasn’t paper supposed to be going away? For example, BusinessWeek Magazine predicted nearly 40 years ago that the office of the future may in fact be paperless. But reports of paper’s demise seem greatly exaggerated. In the Ricoh survey, while half (50 percent) of Americans understand the benefits of digital documents they don’t believe paper will ever completely go away. 

“The fact is that our society still relies on paper even though everyone is trying in good faith to reduce their consumption,” said Campbell. “It’s still meaningful to hold a paper document in your hand, whether it’s a beautiful family portrait or the deed to your house or a marriage certificate. We just need to remind ourselves that we can still get that nostalgic feeling while protecting our information and our world.” 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

Survey Methodology
This survey was conducted online within the United States by Harris Interactive on behalf of Ricoh from September 30-October 2, 2013 among 3,026 adults ages 18 and older. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyNov 25 - FAMILY PHOTOS ARE AMERICANS’ MOST VALUABLE DOCUMENTS, RICOH SURVEY SAYS  News pressrelease also available in pdf
In this new world of work, it’s common for knowledge workers to carry a powerful computer in their pocket in the form of a smartphone or tablet. And many organizations sit on terabytes of business information. Yet even with these powerful assets at our disposal, how many of us can really work as productively on the road as we do in the office?

Not many.

That helps explain why IT decision makers and business unit leaders have identified “information mobility” as a need for a productive workforce. In a recent online survey among select industries in the U.S. commissioned by Ricoh, a global technology company, 9 out of 10 respondents said information mobility is not just nice to have, but in fact “necessary” for their employees, and nearly half characterized it as “very necessary.”

“Our organization has changed a great deal over the years, however until recently, we were still using the same archaic paper-based accounts payable system. It didn’t allow us to access and share information effectively. Invoice processing was often delayed, particularly while approvers were traveling,” said David Enriquez, Senior Director, Information Technology at The Miami Marlins. “Ricoh has helped us by implementing a workflow application that enabled routing rules to be entered for multiple approvers and even allowed some invoices to be processed automatically, where appropriate. Ricoh has helped us work better and easily access and manage our information even when on the road, and as a result, we’ve achieved significant time savings and efficiencies.”
 
With more than 75 years of innovation dedicated to helping individuals work smarter, Ricoh sees greater information mobility as a universal need across many vertical industries, including healthcare, legal, government and higher education to name a few. 

Lack of information mobility would likely harm employee productivity, business processes, and innovation, said approximately 8 out of 10 respondents to the Ricoh survey. More than 2 out of 3 said revenue growth, time to market and new customer acquisition would also likely suffer without it.

What we mean

Ricoh defines information mobility this way:

Information Mobility is the ability to make information move to and from its original form whether it is paper, other legacy formats or digital; and the ability to transform for re-purpose, re-use, and search for information; and ultimately the ability to access information anytime, anywhere. To provide information mobility for the new world of work, organizations must obtain and align a strong technical infrastructure, agile information system, and deep understanding of the workstyle innovations required by today’s workforce.

So what exactly does this mean? To provide deeper understanding, actionable insights, best practices and success stories, Ricoh today unveiled Work Intelligently, an interactive resource that can be found at www.workintelligent.ly. The interactive site helps organizations navigate the new world of work by touching on all aspects of information mobility – from the technologies that are revolutionizing the way people collaborate and connect, to the way information is harnessed to power big ideas, to understanding the workstyle innovations a workforce is implementing to bridge the gaps.

“It’s time to make your information work for you versus making you work to get your information,” said Dominic Pontrelli, Senior Vice President of Marketing, Ricoh Americas Corporation. “For example, bringing your own device (BYOD) is no longer a perk. Workers will bring their own device.  In order to maximize efficiency with increasingly remote and mobile workforces, organizations need to accommodate the devices that maximize the personal workstyles of their individual employees, and that in turn, will substantially improve their chances for optimal business performance.”

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyNov 19 - YOU’RE MOBILE, YOUR PHONE IS MOBILE, BUT IS YOUR WORK INFORMATION MOBILE?  News pressrelease also available in pdf
The Coalition for Government Procurement has awarded Ricoh Americas Corporation  a 2013 Green Excellence in Partnership award for leading the imaging industry with energy-efficient equipment, effective sustainability services, and decades of contributions to green procurement.

“Ricoh stands out on several counts, including its leadership role in advancing the EPEAT and ENERGY STAR efficiency standards, as well as its development of multifunction products (MFPs) that early on exceeded the criteria,” said Roger Waldron, President of the Coalition. “But this isn’t new. Ricoh was on our first imaging committee decades ago and has rallied other companies to commit to manufacturing green products and reducing carbon footprints. Ricoh’s Ricoh Managed Print Services (MPS) help government agencies further conserve scarce resources by carefully managing fleets of their already energy-efficient imaging equipment.”

The Coalition credits Ricoh with helping federal agencies comply with the government’s 2009 Green Procurement mandate, which specifies that 95 percent of new contract actions offer energy-efficient, water-efficient, bio-based, recycled content, non toxic or non-ozone depleting products. 

“Our sustainability efforts extend far beyond product manufacturing to include supplies, service, education and end-of-life procedures for effective resource conservation,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “For as long as we’ve been in business, we’ve been concerned with the triple bottom line of profits, people and the planet. We design for the environment, and because our sustainable solutions have consistently proven to save government agencies money, we effectively design for the taxpayer.”

The 2013 Excellence in Partnership honorees were recognized as part of the Coalition’s 2013 Fall Training Conference—The New Federal Market—on Oct. 30 at the Fairview Park Marriott in Falls Church, Virginia.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

About The Coalition for Government Procurement
The Coalition for Government Procurement is a national trade association representing commercial contractors in the Federal market. For 35 years, we have advocated for common sense policies that improve the acquisition environment for government, industry and ultimately the American taxpayer. As a collective voice for members, we focus our outreach efforts on government-wide contracting issues with the General Services Administration, Department of Veterans Affairs, Department of Defense, Office of Management and Budget, Department of Homeland Security, National Institutes of Health and NASA. For more information on Coalition membership, events and opportunities visit the CGP website www.thecgp.org or follow us on Twitter.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyNov 18 - RICOH HONORED FOR SUPPORTING GREEN GOVERNMENT PURCHASING  News pressrelease also available in pdf
Ricoh Americas Corporation today announced that KDI Office Technology has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering. 

KDI Office Technology’s professionals have successfully completed expert training on delivering Ricoh’s Production Printing Professional Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to KDI Office Technology and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems. We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About KDI Office Technology |

At KDI, we have service in our blood!

It’s been proven that the culture of an organization derives from its’ top leaders. Well at KDI, that’s good news for clients. Rick Salcedo, KDI’s president, career began and excelled in service. He has instilled his same service work ethic in every facet of our business operation today where the client is number 1.

KDI stocks thousands of replacement parts in our own warehouse and with technicians alike to effectively ensure minimum downtime. KDI rewards technicians for repairs completed during the initial visit. Service is very important to KDI; while other companies promise to get into your office quickly, KDI can promise something much more meaningful...

Our unparalleled level of service has garnered KDI numerous awards, for which we are quite proud. But not nearly as proud of our customer loyalty and recommendations. In the past 3 years, KDI has grown an astounding 326%. And that’s without ever sacrificing client service.

Your copiers, printers, scanners, faxes, and IT systems are important ingredients in your company’s total technology network. But often they are not successfully integrated into the work flow. As your needs evolve, they can be the last to catch up. KDI pinpoints appropriate equipment to streamline the management of your prints, e-mails, faxes, document storage, archiving, and more. We compose recommendations that will improve the efficient use of all your imaging and communication equipment. We offer professional Facilities Management services to help you save on overhead. Our IT team will provide networking solutions and personal support, by phone or at your office. 

For more information, visit www.kdi-inc.com or call 610-604-0300

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyNov 12 - KDI OFFICE TECHNOLOGY BECOMES A RICOH CERTIFIED PRODUCTION PRINTING PROFESSIONAL SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
During the Next Chapter event hosted by Ricoh Americas Corporation (Ricoh), the future of the printed book was discussed and debated, and preliminary results from a major new study on the future of book publishing were revealed.  Concurrently, Edwards Brothers Malloy announced that they have installed a new InfoPrint 5000 digital printer to be used for book publishing and short print runs. 

Throughout the summit, thought leaders, disruptors and analysts examined the evolution of the book industry and its most pressing topics– including trends in educational printing, independent publishing, and the overarching evolution of the book industry.  As the industry faces unprecedented changes in how books are consumed, the Next Chapter aimed to define the path forward for publishers and book manufacturing through exploration of today’s reading behaviors, recent technology innovations, and current business models for book publishers and printers.   

Keynote speaker Nicholas Carr, author of “The Shallows”, kicked off the event with an examination of how the internet is fundamentally changing the way we think, and within that context, what the role of the printed word might be in the future of our collective thought processes.  

The event also included hallmark sessions discussing the latest trends shaping the higher education and K-12 market; Judith Briles, Author, Publishing Expert, & Founder of The Book Shepard shared how book manufacturers can benefit from independent authors and publishers; and J. Kirby Best, Chairman of ColdLogic delivered a captivating examination of what he would do differently as a book manufacturer based on his current knowledge of the market.  A panel of publishing thought leaders, including executives from Pearson Publishing and Penguin Books, engaged the audience with a lively debate on how they’re pushing for innovation in order to not only survive, but thrive.  

Part of the summit included the disclosure of the key findings from a new study commissioned by Ricoh regarding the future of printed books.  Marco Boer of IT Strategies and Dr. Phil Fernbach of the University of Colorado-Boulder delivered preliminary results from “The Evolution of the Book Industry: Implications for U.S. Book Manufacturers and Printers”.  The full report will be announced on November 19th.  

Also announced during the course of the event was the purchase of a Ricoh InfoPrint 5000 digital printer by book manufacturer Edwards Brothers Malloy.  In a press release, Edwards noted that the company has invested significantly in its digital manufacturing operation in the last year. The moves are part of a multi-year plan to cement the company’s lead in short-run book and journal manufacturing, and reflect the larger industry shift towards digital printing. Edwards Brothers Malloy is the fifth-largest book and journal manufacturer in the United States, with over $100 million in annual sales.

“More than 500 years after the invention of the printing press, book manufacturers and publishers are playing a pivotal role in the next renaissance in books that is happening now,” said George Promis, Vice President, Continuous Forms Production Solutions & Technology Alliances, Ricoh.  “This gathering was a unique opportunity for an open and productive dialogue about how various stakeholders in the industry can take advantage of the latest trends as well as the disruptions they’re encountering.”

| About Ricoh|

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyNov 12 - BOOK MANUFACTURERS AND PUBLISHERS DISCUSS THE FUTURE PUBLISHING AT RICOH’S SECOND ANNUAL “NEXT CHAPTER” EVENT  News pressrelease also available in pdf
Nov 11 - [GLOBAL] RICOH STARTS NEW EDUCATIONAL PROGRAM SENDING EMPLOYEES TO DEVELOPING COUNTRIES

October 2013

Ricoh Americas Corporation today announced it was named the MFP Manufacturer of the Year by THE CANNATA REPORT, published by Marketing Research Consultants LLC, which also honored former Ricoh Americas Chairman & CEO Katsumi “Kirk” Yoshida with a Lifetime Achievement Award.

The awards were presented at THE CANNATA REPORT’s 28th Annual Awards and Charities Dinner held on October 16 at the Park Savoy in Florham Park, NJ. This year’s event brought imaging and document solutions industry dealers and manufacturers together who raised and pledged a total of more than $130,000 for the MaryAnn Ingoglia Memorial Grant for Leukemia Research at Hackensack University Medical Center. Since 1997, THE CANNATA REPORT, along with imaging and document solutions industry dealers, has raised approximately $1.2 million for various charities.

Senior Vice President of Marketing Dominic Pontrelli accepted the award for MFP Manufacturer of the Year on behalf of Ricoh.  The distinction was given based on responses to THE CANNATA REPORT’s 28th Annual Dealer Survey where 255 dealers provided feedback on which manufacturer they believe provides the best multifunction products (MFPs).

“For many years our dealers have been at the forefront of our business, helping to solve customers’ business challenges while serving as ambassadors of the Ricoh brand,” said Pontrelli.  “It is a great honor for Ricoh to be recognized by the dealer community with this MFP Manufacturer of the Year award as their continued collaboration with us is critical to making information work for our customers.”

THE CANNATA REPORT also presented Kirk Yoshida with a Lifetime Achievement Award.  Beginning his career at Ricoh Company, Ltd. in 1967, Yoshida dedicated a total of 18 years to Ricoh’s U.S. business between 1973 and 2009, including five years as Chairman & CEO of Ricoh Americas Corporation (1998-2002 and 2008-2009).  Retiring from Ricoh in 2012, Yoshida received this award from substantial recommendations by dealers and was ultimately chosen by THE CANNATA REPORT for the significant impact he made on the industry.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

About THE CANNATA REPORT
Since its launch in 1982, THE CANNATA REPORT quickly became a leading domestic and international management media resource for the office products and workflow solutions industry (formerly known as the copier business). We have subscribers in nine countries and have enjoyed a reputation for providing industry-renown editorial, analyses, and opinion regarding this business for over 30 years.

Our primary focus and audience are independent office products and workflow solutions dealers (formerly referred to as copier dealers) and related businesses, including hardware manufacturers, software providers and more. As this channel continues to evolve and expand into a comprehensive managed services provider, IT management, production print and beyond, we remain at the forefront of the transition.

THE CANNATA REPORT and it complementary media brands, THECANNATAREPORT.com and Live Wire blog, are owned and operated by our parent company Marketing Research Consultants LLC. MRC’s media portfolio also extends across social media via THE CANNATA REPORT’s Facebook page, Twitter page, LinkedIn page and YouTube channel.

MRC itself provides consulting services that assist those who wish to either penetrate or broaden their market position across this highly effective and profitable channel of distribution. In the 34 years that MRC has been in business, we have provided consultative services for every major copier and multifunction printer manufacturer in the world.


| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyOct 28 - RICOH RECEIVES RECOGNITION AT LEADING INDUSTRY ANNUAL AWARDS DINNER  News pressrelease also available in pdf
Oct 28 - [GLOBAL] RICOH POSITIONED AS A “LEADER” IN 2013 GARTNER MAGIC QUADRANT REPORT FOR MANAGED PRINT SERVICES WORLDWIDE
Oct 25 - RICOH VICE PRESIDENT OF STRATEGIC MARKETING TO PRESENT AT THE ARMA LIVE! CONFERENCE 2013 IN LAS VEGAS
A key Process Improvement executive for Ricoh Americas Corporation has been named a 2013 1to1 Media Customer Champion by 1to1 Media, an online resource focused on helping organizations across the globe realize the greatest value from their customer base.

The award was given to Thomas Probola, Senior Manager, Customer Excellence for Ricoh Americas Corporation at the Forrester Forum for Customer Experience Professionals West in Los Angeles, CA on October 9, 2013. Probola was one of 12 recipients to receive this year’s award that gives honor to executives that go above and beyond to treat customers as valuable resources. Winners were selected based on nominations that detailed what the executive has done to demonstrate a commitment to customers, to balancing customer and company needs, and to building and supporting a team of people dedicated to delivering a compelling, profitable customer experience.

“The Customer Champions demonstrate exceptional personal commitment to their customers. They don’t just talk about better experiences; they take personal action every day to make better experiences happen,” said Forrester Vice President and Research Director, Harley Manning.  “At Forrester, we’re honored to have been part of the team that picked the winners from this year’s impressive field of candidates.”

Probola joined the organization seven years ago and has been critical to the development and expansion of the Customer Excellence program.  By managing feedback, Customer Excellence is focused on improving the customer experience by responding to customer needs and values, driving process improvements and educating employees on its importance. Acting as the Voice of the Customer (VOC), the group emphasizes Ricoh’s continued commitment to placing the customer first by helping to solve their most pressing business challenges.

About 1to1 Media
1to1® Media is dedicated to helping organizations across the globe realize the greatest value from their customer base. We provide content and resources that help senior executives to drive change and make customer-based initiatives the centerpiece of their growth strategy. 1to1 MediaOct 24 - RICOH EXEC RECOGNIZED BY 1TO1 MEDIA FOR EXCEPTIONAL ATTENTION TO CUSTOMERS  News pressrelease also available in pdf
Combining business-class quality and inkjet convenience, Ricoh Americas Corporation today announced the 11” x 17” RICOH SG 7100DN GELJET® color printer, ideal for home offices, small businesses and smaller departments in larger companies. 

The SG 7100DN combines the speed of laser printers with the compact footprint and affordability of an inkjet printer. It features innovative quick-drying  viscous ink that produces less bleed through on inexpensive plain paper while its smear-, fade- and water-resistant properties help create durable impressions on envelopes, tickets and other documents that are subject to harsher conditions and handling. Its wide, permanent print heads produce prints at speeds up to 29 pages per minute. 

The SG 7100DN also brings 11” x 17” color printing to the cost-conscious inkjet market, making it suitable as a small office’s sole printer or an affordable complement to a black-and-white laser multifunction printer. The multitasking SG 7100DN can be used to print standard business documents like invoices and contracts, as well specialty documents such as medical diagnostic images, water-resistant restaurant menus, and custom wedding invitations and place cards. An optional 100-Sheet Multi-Bypass Tray can be added for printing up to 12” x 51” for banners and signs on 140 lb. Index.

Despite its ability to handle A3 paper, the printer is compact and energy-efficient. At 21 inches x 20 inches x 8 inches, its footprint is much smaller than many A3 laser printers, and a full 28 percent smaller and 23 percent lighter than its Ricoh predecessor. It uses a mere five percent of a laser printer’s energy.

“The SG 7100DN directly addresses a wide range of unmet needs among businesspeople today,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “It’s the perfect middle ground between high-end laser capabilities and consumer-class inkjet convenience.”

The SG 7100DN is available now for an MSRP of $1,299. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyOct 22 - RICOH GELJET IS THE NEW CLASS OF 11” X 17” INKJET COLOR PRINTING MARKET  News pressrelease also available in pdf
Oct 15 - RICOH TO PRESENT AT JIVEWORLD13, LAS VEGAS
Oct 14 - RICOH VICE PRESIDENT OF STRATEGIC MARKETING TO PRESENT AT THE SME MARKETING SUMMIT IN PUERTO RICO
Oct 7 - RICOH SENIOR VP OF MARKETING DOMINIC PONTRELLI TO PRESENT AT THE CMO CLUB FALL INNOVATION AND INSPIRATION SUMMIT, LOS ANGELES

September 2013

Ricoh Americas Corporation today announced that TGI Office Automation has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering. 

TGI Office Automation’s professionals have successfully completed expert training on delivering Ricoh’s Production Printing Professional Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to TGI Office Automation and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems. We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About TGI Office Automation |
TGI Office Automation, founded in 1963, is an award winning leader in office technology. TGI is locally owned and operated with a national reputation for excellence. TGI is an authorized dealer for Lanier, providing sales, solutions support, service, and supplies for multifunction and stand-alone copiers, fax machines, scanners, and printers. In addition, TGI offers print and document management solutions. From copiers and supplies to document and business process management, our solutions are designed to help organizations integrate the flow of information more effectively. TGI is committed to improving document workflow, controlling costs, meeting compliancy requirements and reducing waste. 

Over the last 50 years, TGI has matured to become an indispensable business partner by providing our clients with solutions to their most pressing business problems. We have identified through our experiences that most companies are looking for guidance on issues such as increasing efficiency, improving security, lowering their environmental impact and becoming more profitable. By implementing strategies within our value propositions, TGI can help our customers realize a significant, positive impact to their bottom line.

For more information, visit http://w3.tgioa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companySep 30 - TGI OFFICE AUTOMATION BECOMES RICOH CERTIFIED PRODUCTION PRINTING SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
Ricoh Americas Corporation today announced the first Ricoh desktop monochrome laser printer and multifunction product (MFP) with embedded WiFi, enabling users to easily print in home offices and small business settings, including doctor offices and construction sites among others, without requiring an optional wireless card.

The RICOH SP 311DNw printer and SP 311SFNw MFP expand Ricoh’s already broad portfolio of solutions to meet the increasing demand for more flexible connectivity options in today’s small business and home office environments. The new printer and MFP print up to 30 pages per minute at a resolution of up to 1200 x 600 dpi over a wireless connection and can also be driven through standard USB 2.0 or Ethernet connections. 

“The demand for full seamless capabilities and affordable personal laser printing for small business and home office environments remain strong,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “Expect to see embedded wireless capability in more Ricoh devices as we expand our portfolio for this market.”

Ricoh continues to offer printers with popular features and the SP 311DNw is no exception with a small footprint, faster print speeds and built-in networking. In addition to printing, the SP 311SFNw MFP copies, faxes, and scans in color.  It features a 4-line LCD control panel with alphanumeric keyboard for simple programming with eight Quick Dials, and includes special ID Copy workflow that enables easy imaging of identification cards on a single side of a document.

The Ricoh SP 311DNw printer is available today for a street price of $167 and the SP 311SFNw MFP is available for $315. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companySep 30 - RICOH EXPANDS PRINT-ANYWHERE VERSATILITY WITH FIRST NEW WIFI-EMBEDDED LASER PRINTER AND MFP  News pressrelease also available in pdf
Ricoh Americas Corporation today announced that MT Business Technologies, Inc. has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering.

MT Business Technologies’ professionals have successfully completed expert training on delivering Ricoh’s Production Printing Professional Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to MT Business Technologies and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems. We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About MT Business technologies, Inc. |
Originally established in Mansfield, Ohio in 1918 as Mansfield Typewriter, the focus of MT Business Technologies has always been to anticipate customerSep 26 - MT BUSINESS TECHNOLOGIES, INC. BECOMES RICOH CERTIFIED PRODUCTION PRINTING SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
Sep 24 - [GLOBAL] COST SAVINGS AND HAPPIER CONSTITUENTS CAN RESULT FROM BETTER GOVERNMENT DOCUMENT WORKFLOW
In an increasingly bring-your-own-device (BYOD) world where employees are using personal smart phones or tablets for work, the simple act of printing can be frustrating for workers and burdensome for IT. 

That’s why Ricoh Americas Corporation today introduced a new cloud printing service, FlexRelease CX, which enables workers to simply press “print” and pick up their job at the nearest Ricoh device.

Workers can send documents to the cloud from their mobile phones, tablets, laptops or PCs, and instantly retrieve them from any FlexRelease CX-enabled Ricoh printer or multifunction product (MFP) in the world. As a cloud service, FlexRelease CX requires little or no capital investment or IT involvement, enabling IT staff to focus on more strategic work. The secure print release service requires users to verify their identities with a user name and password to release a print job. FlexRlease CX’s time out feature helps reduce wasteful printing and unnecessary costs by allowing administrators to specify an amount of time a job is held in queue before automatically being deleted. Users can also control environmentally-friendly device features, such as two-sided printing, document resolution, and whether or not the document is in color.

“Many organizations are scrambling to catch up to the demands of their increasingly mobile workforce, putting enormous pressure on IT staffs,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “FlexRelease CX, however, provides a location-independent printing experience that, unlike other solutions, requires no server purchase, installation or management. Just subscribe and use it as long as you need it.”

Ricoh FlexRelease CX supports all email-enabled mobile devices, and adds additional file upload and extended management features through an iOS app for iPad® and iPhone®. The FlexRelease CX solution also includes a print driver for direct print to cloud capability. The FlexRelease CX-embedded MFP client installs without external hardware on most A3- and A4-class Ricoh MFPs. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companySep 23 - RICOH UNVEILS NEW CLOUD-BASED PRINTING SERVICE  News pressrelease also available in pdf
Sep 23 - [GLOBAL] RICOH RECOGNIZED TO THE DOW JONES SUSTAINABILITY INDICES (DJSI)
Sep 10 - [GLOBAL] RE-ENGINEERING PROCESSES TO REDUCE PAPER CAN YIELD BOTH COST SAVINGS AND REVENUE GAINS FOR FINANCIAL SERVICES
Ricoh Americas Corporation today announced that it made this year’s InformationWeek 500 – a list of the top technology innovators in the U.S. Ricoh was included in the top 250 for the second year in a row. The annual list was revealed last night at the InformationWeek 500 Conference. The full list can be found at www.informationweek.com/500.

“The theme of this yearSep 10 - RICOH AMERICAS EARNS SPOT ON THE 2013 INFORMATIONWEEK 500 LIST OF TOP TECHNOLOGY INNOVATORS ACROSS THE U.S.  News pressrelease also available in pdf
Ricoh Americas Corporation today announced that Diamond Marketing Solutions (DMS), an end-to-end partner in the creation, production, and deployment of data-driven, highly personalized communications in print and digital response media, has selected Ricoh’s portfolio to enable the delivery of secure, high quality and cost-effective solutions to their customers.  By making the full switch from a multi-step production process to a completely digital solution with Ricoh, DMS has increased its operational efficiency and overall print management, lowered costs and expanded its complex, multi-site operation. 

Using Ricoh’s continuous forms platforms, cut-sheet devices and workflow software, DMS has elevated its capabilities to deliver output ranging from direct marketing to critical communications.  Previously, DMS used preprinted forms, which were no longer a sufficient or effective way to share information with its clients’ customers.  Incoming variable data orders were printed on these forms using a variety of printing devices, adding yet another inefficient step to the process.  The high levels of cost and complexity became an unnecessary burden for DMS, so it looked to Ricoh to find a solution that better serves their customers.

“We at DMS have been working with Ricoh for many years, so when we sought solutions to help us enhance our operations, they were a clear choice based on our proven and successful track record together,” said Jim Renella, senior vice president and general manager, secured document services, DMS.  “From day one, the Ricoh team has provided us with leading software, cutting-edge inkjet and toner technologies, and proven support –time and time again. Working with Ricoh has been a true partnership and through that partnership we’ve seen our processes improve tremendously, and we have even expanded into new facilities.” 

DMS has been leveraging the market-leading InfoPrint 5000 production print platform since 2010.  During its shift to becoming a fully digital operation, DMS recently incorporated additional InfoPrint 5000s, the award-winning RICOH ProcessDirector workflow solution and RICOH Pro C900 devices from Ricoh that have brought enhanced levels of print management and document workflow capabilities, along with higher quality color output and added flexibility throughout its facilities. 

“Realizing that in order to continue expanding their offerings, minimize costs and streamline operations, DMS did not hesitate to make the changes necessary for a complete transformation,” said George Promis, vice president of Continuous Forms Production Solutions & Technology Alliances, Ricoh. “This was a team effort all around as the Ricoh and DMS teams worked seamlessly to ensure successful implementation of this solution together.”  

To see Ricoh’s solutions in action at DMS, watch this video: http://bit.ly/1aU3HhY. 

If you’re attending PRINT 13, Jim Renella of DMS will be live in the Ricoh Theatre, Booth # 1931 on Tuesday, September 10th at 11am and 2pm CT, to share more insight into his operations and answer questions.  

For more information about the Ricoh solutions implemented by DMS in this successful transition, please visit http://www.ricoh-usa.com/products/models_listing.aspx?cid=28. 

| About Ricoh|

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companySep 9 - DIAMOND MARKETING SOLUTIONS TAPS RICOH’S END-TO-END PORTFOLIO TO LOWER COSTS AND EXPAND OPERATIONS  News pressrelease also available in pdf
Ricoh Americas Corporation today announced significant enhancements to its InfoPrint 5000, the company’s flagship inkjet continuous form solution, aimed to help increase customer efficiency, productivity and color quality.  Only a few months after surpassing the milestone of printing 40 billion production impressions worldwide, the InfoPrint 5000 family continues its momentum, maintaining number-one market share in U.S. for the fifth year in a row, according to IDC’s U.S. Production Printer and MFP 2012 Vendor Shares (Doc#: 240258, March 2013).   

On display this week at PRINT 13, the InfoPrint 5000 provides transactional and commercial printers with high quality, flexible and efficient solutions that meet their individual requirements.  Offering ease-of-use and productivity features such as the new auto-splicing solution, varied configuration options, unique suite of ink management tools, unmatched printhead life and enhanced print quality capabilities, the InfoPrint 5000 has been pleasing customers including Diamond Marketing Solutions, Fiserv, Pinnacle Data Systems and Frederic Printing for years.   

“At Ricoh, we know that our customers’ needs are continually evolving as their clients make new demands and expand their portfolios, so we are constantly looking for ways to further enhance the platform to continue to meet these requests,” said George Promis, vice president of continuous forms production solutions and technology alliances, Ricoh. “We continue to leverage our proven technology expertise and extensive skills to grow our product line, helping our customers excel and achieve desired results with their clients.” 

The latest enhancements to the InfoPrint 5000 include:
• Print Quality Enhancements:  A new suite of enhancements are now available that will produce color output with more vibrancy and higher density blacks, enabling even more digital applications for print shops, commercial printers, data centers, and in-plant printers, comparable to the output of offset devices.  
• InfoPrint 5000 MP “H” Configuration: Shown for the first time at PRINT 13 will be our InfoPrint 5000 GP platform in an H configuration.  The InfoPrint 5000 MP line has now been upgraded to allow for printing in I, L, U, & H configurations.  This also includes dual simplex printing capability so that customers can drive the two print engines printing separate applications, on two kinds of paper, at two different speeds.  All of this is done with the state-of-the art InfoPrint 5000 controller.
• New Page Length Capabilities: This added flexibility allows the InfoPrint 5000 GP Color to now handle page lengths up to 54 inches, providing customers with the versatility to print different types of output for their varying needs for multiple n-up signatures and longer form lengths.
• Extended Media Handling Option: This feature was designed for the InfoPrint 5000 GP platforms to enable the handling of heavier weight paper. With this feature, printers can now use paper weights up to 250 gsm and in conjunction with the extended media dryer option allowing for even more versatility in paper usage and color quality output. 

Ricoh’s flagship InfoPrint 5000 platform continues to offer customers unparalleled technology leadership and value in several high profile areas:
• Longest Printhead Life and Highest Reliability in the Industry:  The InfoPrint 5000’s printheads are the most reliable in the market, and are a key component in producing superb quality output, based on unique dynamic variable drop size technology. 
• Variety of High-Yield, Low Water Content Inks: The InfoPrint 5000 consumes up to 50 percent less power than other products in the market, and is capable of using a variety of pigment, dye, and MICR inks.
• Exceptional Color Consistency and Color Management Tools: The InfoPrint 5000 offers exceptional color consistency.  Ricoh offers state-of-the-art color management tools for increased cost savings, including the Ink Savvy tool for ink optimization, which now supports coated papers including Appleton Utopia 45 pound Book.  Ink Savvy can provide ink usage reductions from 10-50 percent, while preserving the document’s high-quality color appearance.
• Predictable and Easy Operations: In addition to offering industry-leading self-diagnosis, self-correction and ink conservation capabilities, the user-friendly operator GUI and notifications enable operators to quickly learn the system
• A Growing List of Satisfied Customers:  Ricoh concentrates on supporting all of its customers with a professional team of experts before, during and after the implementation of an InfoPrint 5000 print solution.  

For more information about Ricoh at PRINT 13, please visit the company’s Virtual Event Center to see its solutions and applications in action: http://bit.ly/Print13.  

| About Ricoh|

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companySep 9 - PRINT 13: RICOH SHOWCASES NEW ENHANCEMENTS AND FEATURES ON ITS MARKET-LEADING INFOPRINT 5000 PLATFORM  News pressrelease also available in pdf
Ricoh Americas Corporation today announced new enhancements to its MUST SEE Sep 9 - RICOH UNVEILS NEW AWARD-WINNING SOLUTIONS AT PRINT 13, PROVIDING SUPERIOR CONTROL FOR PERSONALIZED DOCUMENTS  News pressrelease also available in pdf
Print service providers are striving to become marketing gurus for their clientele, but they lack a good way to develop new service lines, technology and copywriting expertise.

That’s why Ricoh Americas Corporation today unveiled 1 to 1 Create Marketing Services featuring a new Web-based platform to help commercial, franchise and in-plant print providers quickly, simply and affordably deploy powerful multichannel marketing campaigns for their customers. Announced today at PRINT 13 in Chicago, 1 to 1 Create will be available in early 2014.

Print providers will use the simple-to-navigate 1 to 1 Create website to create, launch, track, manage, modify and optimize ready-made marketing campaigns using tools to select stock graphics, target customers’ audiences, acquire mailing lists, set pricing and more. All of these capabilities are integrated within the unified 1 to 1 Create interface.

The platform’s templates produce polished, attractive direct mail post cards, tri-fold brochures, flyers, counter cards, landing pages and email blasts targeted to organizations in vertical markets, which may include education, healthcare and retail, among others. Print providers can help their customers slice and dice audience targets by geography, age, income, family size and many other demographics.

1 to 1 Create includes free case studies and market-based value calculators from PODi, the digital print marketing industry association. The case studies will help businesses understand precisely how their print providers’ marketing campaigns will improve their business results. The value calculators will help providers price their services appropriately. 

1 to 1 Create includes campaign templates designed especially for key vertical applications, such as colleges, private schools, veterinary hospitals, physical therapy/rehabilitation clinics, spas, restaurants and - for self-promotion - print providers themselves. Templates include persuasive copy, meaning a print provider could launch a powerful campaign with nothing more than the customer’s contact information and logo. The platform also includes return-on-investment tools to track and optimize campaigns based on results of previous phases. New templates for additional businesses will be released quarterly. 

“A commercial, franchise or in-plant printer can subscribe to 1 to 1 Create Marketing Services in the morning and be launching effective campaigns by noon that same day,” said Kurt Konow, Director, Vertical Marketing, for Ricoh Americas Corp. “We keep the learning curve negligible because we care deeply about our customers’ return on investment. The workflow is simple, direct and designed to keep everyone on track.”

1 to 1 Create Marketing Services leverage Ricoh’s relationship with PTI Marketing Technologies, USA Data, ExactTarget and PODi. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companySep 9 - NEW RICOH '1 TO 1 CREATE MARKETING SERVICES' TRANSFORM PRINT PROVIDERS INTO SAVVY MARKETERS  News pressrelease also available in pdf
Ricoh Americas Corporation today announced the newest innovations to be  highlighted at PRINT 13, including new hardware solutions spanning from cut-sheet to wide-format and continuous forms, award-winning critical communications and workflow offerings, and proven professional services. Show attendees will see these solutions in action, addressing real-world business problems walking down Ricoh’s Main Street.

Ricoh provides a real-life view at PRINT 13 of how its cost-effective and reliable products and solutions aim to make information work for businesses of all sizes. As attendees take a tour of Main Street, they can visit a variety of storefronts including an insurance company, a university, a wallpaper shop and other businesses to get an in-depth, up-close look at Ricoh’s solutions portfolio in action.  

New innovations to be showcased at the booth include:
• MUST SEE ‘EM Award-Winning Critical Communications Solutions Suite – Ricoh’s industry-first portfolio of workflow solutions providing companies of all sizes and across all industries with a uniquely simple, vendor-neutral and reliable solution to precisely and confidently produce, track and report on jobs that require perfection, compliance or customization. The new Connectors Feature brings consistency and efficiency within multi-vendor print environments.. Visitors will also be shown how to track jobs easily with barcodes, a table top inserter and a camera using the TotalFlow DocEnhancer Verification Feature. This portfolio leverages Ricoh workflow software offerings including RICOH ProcessDirector and RICOH ProcessDirector Express, now available in Windows 8 Enterprise Editions for affordable implementation in smaller companies.

• RICOH TotalFlow® 2.0 – Encompassing TotalFlow Prep, Print Manager, and Production Manager – Provides a "one-stop" experience for customers, designed to help manage entire workflows, simplify workflow processes and expand access to a wide range of solutions including: web-to-print, personalization, document and job management, and multi-channel marketing capabilities. Built for cut-sheet print environments, TotalFlow Prep, Print Manager and Production Manager deliver a comprehensive solution that addresses print readiness and efficiency challenges.  The suite enables companies to increase efficiency throughout an entire print production operation and ultimately drive revenue growth through automation of manual processes to reduce errors, simplifying the control and management of jobs.

• RICOH Pro C5100s/5110s – This new production color printing system from Ricoh sets a new standard in value, versatility and footprint. Multiple technologies that include a unique ac-transfer system and elastic fusing belt illustrate outstanding output on a wide variety of textured media. Ricoh’s expanded media library enables customers to easily manage an extensive list of substrates and the key printing parameters to optimize the output quality on each substrate, thus maximizing productivity and image quality. 

• RICOH Pro C8100s/8110s/8120s – Ricoh’s new production monochrome multi-functional systems aims to meet the needs of a production print environment at an affordable price point. This innovative series introduces color production technology into a monochrome print system and features up to 220 IPM duplex color scanning, 1200 x 4800dpi resolution, and 40 gsm to 300 gsm multi-type media support, empowering customers with greater output flexibility and more cost-efficient print operations.	 

• RICOH MP CW2200SP – This is the first full-color digital imaging system in the Ricoh wide format multifunction product portfolio. By combining full-color with black and white output, Ricoh enables businesses with wide format demands to integrate their printing needs into one device. With copying, scanning and printing capabilities, the RICOH MP CW2200SP streamlines low-volume, wide format workflows while offering a feature set that includes a simplified display and an animated step-by-step guide, the ability to choose from multiple paper sizes and weights multiple paper feeds, an embedded SDK architecture and more to make this device a standout offering for architectural, construction and engineering firms operating in CAD-centric environments. 

• InfoPrint 5000 GP Color system with enhancements that provide improved print quality and increased productivity - Ricoh’s flagship InfoPrint 5000, trusted for its proven reliability and ease of operation, continues to be a market leader with ever-increasing customer acceptance and print volume growth.  Ricoh is taking the next step to help current and future customers broaden application capabilities and increase productivity with new field-upgradable offerings.  At PRINT 13, Ricoh will demonstrate a new "on-the-fly" splicing capability that can increase throughput and reduce paper waste.  Additionally, components of a new suite of print quality enhancements have been applied to produce color output with more "pop" as well as higher density blacks, enabling even more digital applications for print shops, commercial printers, data centers, and in-plant printers.  The InfoPrint 5000 will be running several jobs, including higher education books on 45# matte with 830 ppi, journals on 60# gloss, and direct mail pieces on 80# gloss.  Other industry vertical samples will be available in the boothSep 9 - RICOH EXPANDS BEYOND PRINT AT PRINT 13  News pressrelease also available in pdf
The wrong color, or color inconsistency from printer to printer, can cost a printing organization dearly in time, money and business. That’s why Ricoh Americas Corporation today unveiled Ricoh Color Management Services.

The latest in a series of Ricoh Business Information Solutions, Ricoh Color Management Services help ensure customers’ color delivery is precise and consistent, every time, across the customer’s entire production fleet. Consistent color helps customers stay productive and profitable, and confidently use their fleet at maximum capacity.

The new services include: a Color Conformance Audit Service and G7 Master Printer Qualification Services. The services were announced at the PRINT 13 production printing conference and exposition in Chicago.

Color Conformance Audit Service 
Ricoh Production Print Solution Engineers (PPSEs) will work with the customer to select a color specification such as GRACoL or SWOP or a custom reference point. The PPSEs will color manage each customer device to that standard once per month or once per quarter depending on the customer’s preference. Color managing all devices to a standard helps ensure that the colors customers expect end up in the printed products, regardless of which printer is used. 

“Precise and consistent color is critical in a logo, advertisement, brochure, photograph and hundreds of other types of printed products,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “The vast majority of print-for-pay, advertising, marketing and design shops have some serious color management problems they haven’t been able to solve. As a result, they’re limited in when and how they use their equipment. We’re uniquely equipped to solve these problems, leaving customers confident they can satisfy all their customers and keep all their devices busy.”

Ricoh has the industry’s largest number of IDEAlliance-certified Color Management Professionals Masters. In total, more than 80 Ricoh specialists are certified – that’s more than all the major printer vendors combined.(1) Many in Ricoh’s PPSE force are also IDEAlliance-certified G7 Experts and CDIA+ certified professionals.

G7 Master Printer Qualification Services 
G7 Master Printer Qualification Services consist of equipment calibration, personnel training and process control consulting leading to a G7 Master Printer qualification for the organization. The sought-after recognition of excellence identifies print service providers, prepress providers, and creative agencies that excel in implementing the G7 Proof-to-Print Process. G7 Master Printers can simulate color locally, globally and across all types of print systems and devices. 

“Color management is an art, science and engineering challenge, with myriad variables affecting the color chain, including the eyes of the designer, the various design tools, cameras, scanners, computer screens, printers, paper and output devices,” said Vellek. “We’re experienced in this complexity and passionate about color management. We want to share that passion to benefit our customers.”

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:
• Input – capturing valuable information from employees, customers and partners.
• Processing – creating business value from information. 
• And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

(1)Based on review of data on certified color management specialists maintained on the IDEAlliance website, http://www.idealliance.com 

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companySep 9 - BECAUSE CONSISTENT COLOR IS PARAMOUNT, RICOH UNVEILS INDUSTRY-LEADING COLOR MANAGEMENT SERVICES OFFERING  News pressrelease also available in pdf
Sep 5 - [GLOBAL] RICOH PROVIDES SOLUTION SERVICES AT THE APEC TRANSPORTATION MINISTERIAL MEETING
Sep 5 - RICOH TO GO BEYOND PRINT AT UPCOMING PRINT 13 CONFERENCE
Sep 4 - [GLOBAL] RICOH EARNS COMPTIA MANAGED PRINT SERVICES TRUSTMARK™

August 2013

Ricoh Americas Corporation today announced that Repeat Business Systems has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

The distinction certifies that Repeat Business Systems’ staff has successfully completed all Ricoh Services certification requirements, qualifying the dealer to analyze customer business challenges and prescribe custom services drawing from the Ricoh Production Printing Business Group’s expertise.  This certification is a component of CHAMPS, a program designed to deliver Ricoh services to dealers and help transform their business model to meet customers’ most pressing information management needs.

Repeat Business Systems’ professionals are specifically certified experts on delivering Ricoh’s production printing services and professional services related to production printing systems. Several of the dealer’s employees passed a rigorous certification examination that followed weeks of intensive training through Ricoh University, the company’s comprehensive training organization.

“Congratulations to Repeat Business Systems and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems. We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.


| About Repeat Business Systems |
Repeat Business Systems, founded in 1987, is an award winning leader in office technology, servicing the Albany capital region, Tech Valley, southwest Vermont and western Massachusetts. Repeat Business Systems is locally owned and operated with a national reputation for excellence.  RBS is an authorized dealer for Ricoh, providing sales, solutions support, service, and supplies for multifunction and stand-alone copiers, fax machines, scanners, and printers. In addition, Repeat Business Systems offers network services, managed print/document services, workflow analysis, full IT and Professional Services and consultation in order to increase efficiency and provide a significant cost savings to their valued customers.

For more information, visit www.repeatbusinesssystems.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyAug 27 - REPEAT BUSINESS SYSTEMS BECOMES RICOH CERTIFIED SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
Ricoh today announced at the International Legal Technology Association (ILTA) Conference in Las Vegas today that it has earned kCuraAug 21 - RICOH RECEIVES RELATIVITY BEST IN SERVICE DESIGNATION  News pressrelease also available in pdf
The American Society of Crime Laboratory Directors/Laboratory Accreditation Board (ASCLD/LAB) has awarded Ricoh Forensics, the computer forensics arm of Ricoh Americas Corporation, what is largely considered the gold standard in Forensics Science Testing – the ASCLD/LAB-International certificate of accreditation – as announced at the International Legal Technology Association (ILTA) Conference in Las Vegas today.

Computer forensics, which continues to grow in importance within the legal arena, is commonly referred to as the science of collecting and analyzing electronically stored information (ESI). The collection discovery phase often includes recovering ‘deleted’ files. Furthermore, ESI has been growing and is expected to continue to grow at an exponential rate thanks in large part to the Internet and social media, making the analysis phase more time consuming and challenging.

Computer forensics can be a critical part of any legal proceeding. The ASCLD/LAB International accreditation included an assessment to confirm that Ricoh Forensics meets the requirements of ISO/IEC 17025:2005, thereby providing essential, external and independent review while increasing the level of confidence for customers and all interested parties in the work and work product of the laboratory.(1)

“We are focused on helping our clients by the provision of high-quality, scientifically defensible and repeatable processes and will do whatever it takes to securely handle their computer forensic needs – this accreditation is just one example of this commitment,” said Bob Brock, Vice President
Legal and Managed Services, Ricoh Americas Corporation. “As part of our standard processes, we forensically acquire and analyze the identified ESI in a defensible and scientific manner that enables our clients to focus on what they do best – handle important legal matters.”

The computer forensics lab was originally accredited by ASCLD/LAB in 2007, and was the first private lab in the country to receive this accreditation. Building on that strong foundation, Ricoh successfully applied for the more comprehensive, and challenging, International level of accreditation – one of an elite group of organizations in the United States that has pursued and actually achieved this distinction within the Forensic Science Testing category. The extensive 12-month accreditation process involved several on-site audits and the enhancement of the security system and several standard operating procedures, among other things.

“Congratulations to Ricoh Forensics for demonstrating a level of excellence generally only sought by government entities – only a few non-government organizations have sought and demonstrated conformance to the stringent criteria required for earning ASCLD/LAB-International accreditation,” said ASCLD Executive Director Ralph Keaton. “We commend Ricoh Forensics for investing the time and commitment to achieve this accreditation as it is a definite sign to customers they have taken all the necessary steps to ensure the utmost security and scientific processes when dealing with highly confidential digital forensic evidence.”

Earning the ASCLD/LAB-International accreditation was timely as the company recently opened a new state-of-the-art computer forensics facility, which is approximately 70 percent larger than the previous Ricoh Forensics lab. The facility includes extensive security, specialized climate control and was designed specifically for the unique forensics lab requirements. Together, the increased certification and new facility demonstrate the company’s investment and ongoing commitment to helping clients address their computer forensic needs.

Ricoh acquired HSSK Forensics, Inc., a leading computer forensics and electronic discovery provider, in January 2012. Today, the Ricoh Forensics team serves thousands of law firms and corporations — including more than 90 percent of Am Law 200 and NLJ 250 firms, as well as many Fortune 1000 companies. Its RemloxTM technology is a patent pending, remote forensics collection tool, designed to enable custodians to defensibly facilitate a complete sector-by-sector forensic image acquisition of their laptop or workstation computers’ hard drive. For more information visit ricoh-usa.com/industry/legal.

See Ricoh at ILTA Conference in Booth #432

(1)http://www.ascld-lab.org/international-testing-program/

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyAug 19 - RICOH RECOGNIZED WITH GOLD STANDARD INTERNATIONAL ACCREDITATION FOR FORENSIC SCIENCE TESTING  News pressrelease also available in pdf
Ricoh Americas Corporation today announced the new RICOH MP C6502/MP C8002 series of color multifunction products (MFPs) with significant enhancements in image quality, media handling, document finishing and support for advanced workflows. Adding the optional Ricoh Integrated Cloud Environment (ICE) solution transforms the MFP into a true information portal, connecting users to the cloud via smartphones, tablets and other mobile devices, giving them the power to print and share information while discovering the value of customized convenience.

The RICOH MP C6502/MP C8002, ranging from 65-80 pages per minute, enhances performance and productivity with high-impact, high-volume features, including:
• Unprecedented image quality with resolutions up to 1200 x 4800 dpi utilizing Ricoh’s proven Vertical Cavity Surface Emitting Laser (VCSEL) technology that emits 40 laser beams simultaneously, delivering precise front-to-back registration to ensure consistent image quality. 
• Wider range of media support for weights up to 300 gsm/110 lb. cover and up to 13” x 19.2” sized paper (SRA3+) enabling users to print crop marks for edge-to-edge, “full-bleed” graphics.
• New “Direct Drawer” paper path for quick and easy access, and progressive synchronized jam animation to accelerate system recovery in the event of a jam.
• New PXP®-EQ toner that expands printable color space, while melting at lower temperatures to use less energy and minimize operating costs.
• Java-based platforms that easily integrate third-party solutions, supporting advanced capture, device management, security, mobile printing, cost recovery and document management.

“High-volume offices and departments with growing color printing needs demand imaging technology that helps keep printing jobs in house,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “The RICOH MP C6502/MP C8002 sets a new standard for ease of use and performance in an office MFP with innovative features that streamline complex workflows while providing more stable and consistent image quality.”

Work outside the box
Mobile users can stay easily connected to their work by utilizing the new Web Browser option with the optional Ricoh ICE. This innovative platform enables users to access a range of cloud services that support scanning, document storage, mobile printing, as well as collaboration. In addition, the RICOH MP C6502/MP C8002 series also provides powerful Optical Character Recognition (OCR) as a new embedded option with support for an industry-leading 14 languages that turns scanned documents into searchable PDFs for advanced indexing and retrieval.

Finish in brilliant color
Maintaining high-quality image and color control on the RICOH MP C6502/MP C8002 is simple with the new Fiery® E-22B Print Controller. This new Fiery option provides users with greater management and control for more complex color workflows that require fast and accurate image processing. Along with multiple finishing options, including newly designed flat-fold booklet finishing, the RICOH MP C6502/MP C8002 ensures color projects achieve professional-grade results.  

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyAug 15 - FASTER SPEEDS AND CUTTING-EDGE LASER IMAGING TECHNOLOGY DEFINE THE NEW RICOH MP C6502/MP C8002 SERIES  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled RICOH TotalFlow® 2.0, a production print management software to help print service providers streamline pre-print tasks. It directly addresses the needs of small and medium-sized print service providers in both commercial and in-plant settings who need to move swiftly through their ever-expanding schedules of increasingly complex print jobs.

Automating a host of repetitive tasks, TotalFlow 2.0 mobilizes information from job creation through printing and finishing. The three-part solution includes TotalFlow Prep software for fast, accurate print setup, TotalFlow Print Manager to optimize printing efficiency, and TotalFlow Production Manager for advanced print management capabilities.

“As a services company, we’re committed to helping our customers work as productively as possible with our production printers,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “That’s why we’re giving our small and medium-sized business customers software with powerful capabilities that are still proportional to the work they do every day. Too often, they have been forced to overinvest in capabilities they’ll never use. TotalFlow is the right solution to help them meet their most important business objectives.”

TotalFlow Prep helps print service providers create print jobs, quickly combining multiple files of different formats into one printable PDF file. They can perform simple edits, select the right media and choose finishing options matched to each printer. Visual ticketing lets operators quickly check key details before printing.

TotalFlow Print Manager, supporting up to five printers, automates many previously manual tasks, including job ticketing, scheduling, reporting and finishing. The software prioritizes important jobs and directs them to the devices that will deliver the best and most affordable results based on client needs. Providers can produce a variety of reports on printer usage and performance to help further optimize the operation. 

TotalFlow Production Manager offers advanced capabilities such as preflight integration, color management integration, digital print load balancing and support for up to 10 printers. With print pooling, Ricoh TotalFlow Production Manager determines which device offers the necessary availability, throughput and quality to complete the job most effectively. Organizations can customize workflows using drag-and-drop icons for proofing, approval, PDF transformation and more. The software includes Postscript-to-PDF and PCL-to-PDF transforms to support legacy environments, and automatically compiles reports that can be analyzed to gauge performance for every job.

Other TotalFlow features include: 
• Easy integration with other vendors’ technologies through support of the Job Definition Format (JDF) industry standard.
• Web-based submission tool in TotalFlow Print Manager, enabling authorized managers to initiate jobs from any place at any time.
• Automatic integration with the Fiery media catalog, eliminating the time and risk of retyping media parameters into TotalFlow Print Manager and Production Manager to execute print jobs.

RICOH TotalFlow 2.0 will be featured at Print 13, September 8 – 12, 2013 at McCormick Place in Chicago, IL, booth # 1931.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyAug 14 - RICOH UNVEILS TOTALFLOW 2.0 TO ADDRESS PRINT SERVICE PROVIDERS’ SPEED, ACCURACY AND PRODUCTIVITY CHALLENGES  News pressrelease also available in pdf
Ricoh Americas Corporation today introduced a new series of color multifunction products (MFPs) with significant improvements in image quality, ease of use and support for advanced workflows.

The RICOH MP C3003/MP C3503/MP C4503/MP C5503/MP C6003 series ranges from 30-60 pages per minute and offers:

• Connectivity to a range of cloud services for scanning document storage, mobile printing and collaboration through Ricoh’s optional Ricoh Integrated Cloud Environment (ICE) solution.
• Ricoh’s leading-edge display technology. A Smart Operation Panel (option) employs a 10.1-inch diagonal LED screen with a customizable tablet-like interface and simple icons driven by touch, like taps, pinches and flicks. The interface is ideal for customers that prefer similar operability to a smartphone/tablet. However, it also has the ability to switch to Ricoh’s traditional interface for customers who prefer the familiar operation. 
• Professional grade image quality. The MFP continually calibrates as documents are printed to ensure stable image quality with minimal color deterioration.  
• Optional embedded optical character recognition (OCR) supporting 14 languages, more than any other vendor, enabling customers to scan paper documents, making them electronic and searchable in one easy centralized step.
• Support for stock of up to 300 gsm/166 lb. index  and optional SRA3 (12.6” x 17.7”), enabling customers to print cropping marks for edge-to-edge “full-bleed” graphics.
• Extensive optional finishing capabilities, including a 500-Sheet Internal Finisher to save floor space.  
• Redesigned paper path for duplex printing adds to compact size; approximately 11 percent smaller vs. predecessor model.
• Improved typical energy consumption (TEC) values over predecessor models, making the new series among the industry’s lowest.

“Transform your MFP into an information portal by connecting to the cloud from your smartphones, tablet or other mobile device and use these powerful systems to print, share and discover the value of customized convenience,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “Along with ICE, they also serve as on-ramps to the Cloud and a host of valuable third-party services.”

The series also supports optional software such as: GlobalScan NX for advanced “scan to” workflows; eCopy PaperWorks for merging, editing, storing and retrieving scanned documents; HotSpot mobile printing and more.

The MFPs are available today, for MSRP of:

MP C3003 - 30 ppm - $12,500
MP C3503 - 35 ppm - $14,900
MP C4503 - 45 ppm - $18,590
MP C5503 - 55 ppm - $22,014
MP C6003 - 60 ppm - $25,315

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyAug 8 - NEW RICOH COLOR MFPS PUSH INNOVATION ENVELOPE IN IMAGE QUALITY, SMART OPERATION AND CLOUD-BASED SERVICES  News pressrelease also available in pdf
Millions of U.S. workers attend meetings every day, generating tons of paper, risking valuable confidential information and squinting bleary eyes at conference room screens.

Committed to a better meeting experience, Ricoh Americas Corporation today unveiled a new, paperless meeting approach that enables attendees to experience the presentation through their Apple® iPad®. 

With the RICOH Smart Presenter for iPad, the presenter controls the flow of content, automatically driving the experience on each participant’s iPad. At any time, however, individual participants can zoom in, zoom out, go back or jump ahead in the presentation. Presenters can also hand off control of the meeting to any other user in the room. 

“Although times have changed, meetings generally haven’t until today,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “RICOH Smart Presenter is a modern, entirely paperless way to collaborate that’s far more satisfying than paging through paper presentations which often end up in the trash, or watching a single, central, monolithic conference room screen. It also helps deliver business benefits, including cost savings, convenience and impact.”

With RICOH Smart Presenter for iPad, organizations can run up to five meetings at a time consisting of up to 10 users and 30 MB of content each. For enterprise-class functionality, organizations can add the RICOH Conference Center server software, which adds support for more participants, more concurrent meetings, meeting scheduling and the ability to include remote or branch office participants.

RICOH Smart Presenter for iPad has already been downloaded 45,000 times under its previous name, TAMAGO Presenter. The RICOH Smart Presenter solution was put into service for a 100-participant meeting on emerging markets held in Tokyo, Japan in October 2012. In a survey of meeting participants, ninety-eight percent of the attendees agreed the technology made the workshop more effective, with everyone in agreement that it was easy to use.

When configured with the RICOH Conference Center option, RICOH Smart Presenter enables presenters to upload supported documents, presentations and spreadsheets prior to a scheduled meeting. The RICOH Conference Center offers enhanced security with the uploaded files automatically converted into PDFs (if necessary) and then stored locally on the customer’s server. The stored meeting files are downloaded automatically to each participant over a SSL (Secure Sockets Layer) connection as they join their meeting. Presenters can also connect, without cables, to a wide range of Ricoh wireless projectors for those attending without an iPad tablet.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyAug 7 - RICOH APP AND IPAD TABLETS REFRESH TIMEWORN MEETING EXPERIENCE  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled a bold new cloud strategy to help small and medium businesses, schools (both K-12 and Higher Education institutions) and other organizations lower costs and improve productivity by empowering their mobile workers with instant, remote access to important content wherever they are on the planet.

Ricoh’s cloud platform, called the Integrated Cloud Environment (ICE), is a single interface  connecting mobile workers to cloud services for document storage, management and printing via Ricoh multifunction products (MFPs). ICE serves up connectors for an industry-leading number of 16 cloud services, including Google Drive™, Ricoh DocumentMall, Dropbox® and Evernote®, and comes standard with the most powerful optical character recognition (OCR) engine powered by ABBYY. Together, the services present an ideal way for mobile workers to expand their capabilities and for companies to advance their bring-your-own device (BYOD) strategies.(1)

“Ricoh’s ICE solution has resulted in an incredible cost savings for our business,” said Fritz Hovey, Operations Manager, Herth Real Estate. “And by scanning directly to the cloud, we’ve been able to remove a step of saving scanned documents to the server, ultimately streamlining the entire process.”

ICE enables companies such as Herth to use the Internet as their IT infrastructure. When scanning paper documents from an MFP to cloud storage services, ICE automatically uses its powerful OCR to turn them into fully searchable and editable PDF, Word or Excel documents. Mobile workers can access and print these documents from any location in the world via a smartphone, tablet, PC or the MFP itself. No local network connection or printer driver is required. The print capability follows the worker.

With ICE:

• Scanned documents are no longer frozen as opaque image files. 
• Organizations don’t need to take multiple time-consuming steps to move them to the cloud.
• Customers don’t need IT staffs to buy, install and manage hardware and software for document management and OCR. 
• Administrators don’t need to type hard copy documents into computers to make them accessible and useful to mobile workers. 
• Mobile workers who want to print a document no longer need to email it to colleagues at workstations to have them do the printing. 
• Organizations don’t need to lose valuable business information that, with ICE, could have easily entered the enterprise workflow. A salesperson, for example, can scan a purchase order and have it flow directly into Salesforce.com, accessible to everyone who needs to use the information for sales, service and support.

“ICE is a breakthrough for mobilizing information and making it work for mobile and in-office employees alike,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “It’s also an ideal way for companies to initiate their cloud strategies with minimal risk. ICE reflects Ricoh’s broader commitment to providing our customers with services that unlock the potential of documents regardless of its format or location.”

People at work with ICE

• A law firm can use ICE to capture contracts and store them electronically in NetDocuments® and easily find them for review. 
• A manufacturer can easily share marketing collateral through ICE with its distributed mobile sales force’s smartphones and tablets. 
• A college professor can use ICE to scan graded paper tests to Evernote, enabling student advisors around campus to print them out on demand.
• A real estate agent can strike a deal with a buyer during a home showing and use ICE to immediately produce a purchase and sales agreement form.
• Business travelers can scan their receipts directly to accounting software instead of stapling, packaging and mailing hard copies to their business office. 
• Any worker can scan a document to any email address, automatically converting it to editable text.

To scan documents to the cloud, users choose a destination through the ICE interface on their MFPs. To print from any smartphone or tablet, they access Ricoh Print Cloud through ICE, enabling them to release the document from any ICE-enabled MFP on the planet – simply by typing in a six-digit code. ICE data transmissions are secured by 128-bit SSL encryption. Ricoh’s storage and OCR data center is SAS 70/SSAE 16-compliant.

Customers with Ricoh’s optional MFP browser enabled can obtain the ICE services in two versions: the Standard ICE Module, which includes OCR plus the connectors to numerous scanning apps; and Premium Apps, which provides the advanced mobile printing functionality. 

ICE supports all major mobile platforms, including iPhone®, iPad®, Android™, BlackBerry®, Windows® Phone and Palm.

ICE currently provides connectors that support 16 cloud services (customer’s must establish and pay for their own accounts to each cloud service):

Google Drive
Evernote
Egnyte®
Scan to Print Cloud
Print from Print Cloud
Hightail™ (formerly YouSendIt™)
DocumentMall
Salesforce.com®
Concur®
SharePoint® on premise/SharePoint 365
Dropbox
Box.net®
Scan to email
NetDocuments
NetSuite®
eFax®

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyAug 6 - RICOH EMPOWERS MOBILE WORKERS WITH INDUSTRY’S MOST EXPANSIVE CLOUD SERVICES SOLUTION  News pressrelease also available in pdf
Ricoh Americas Corporation today introduced its latest production monochrome multifunction printer system, The RICOH Pro 8100s Series. This brand new design leverages technologies currently used in Ricoh’s color production print systems and is positioned to handle high volume printing requirements.

There are three models within the RICOH Pro 8100s Series, with output speeds of up to 95, 110 and 135 ppm, and come standard with scanning, printing, and copying functionality. All three models have a duty cycle specification of up to 3 million-per-month, which provides reliability and assurance to handle the occasional spike in a customer’s monthly volume requirement. 

An extremely fast single pass duplex scanning document feeder is standard on the Pro 8100s Series, providing up to 220 impressions per minute scanning speed for the most demanding work flow in monochrome and color.

To render fine type, image detail, and generate smooth tonal gradations, the Pro 8100s Series use Ricoh’s VCSEL (Vertical Cavity Surface Emitting Laser) technology to deliver an industry-leading 1200 x 4800 dpi.

Ricoh’s VCSEL laser technology works in tandem with the engine’s mechanical registration system to provide precise front to back registration alignment by compensating for any media expansion and contraction during the duplexing process. This is critical for business cards, post cards, glossy brochures, or any other two-sided document where registration is critical.

To increase the range of supported substrates, the RICOH Pro 8100s Series features an intermediate-belt transfer system that can handle paper weights between  40 to 300 g/m2, and even textured or coated stocks on sizes up to 13 x 19 inches. This flexibility, along with its speed and power, make the RICOH Pro 8100s Series ideal for transactional printing of bills, invoices, statements, transpromotional materials, personalized marketing and other variable data printing applications. To help manage the range of papers and their specific printing parameters to optimize the print quality, the Pro 8100s Series has Ricoh’s Paper Library, which allows users to program multiple parameters to ensure the best printing results. After programming a specific paper into the Paper Library, users can recall them with a single selection, eliminating guesswork and waste.

“Our challenge was to keep advancing the state of production printing even though previous generations of this product were already strong,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “With the Pro 8100s Series, Ricoh builds upon its production technology legacy and takes it to the next level in terms of performance and value.”

New full-color customizable operating panel
The RICOH Pro 8100s Series utilizes Ricoh’s ease-of-use standard full-color touchscreen operating panel. The operating panel is common among Ricoh’s multifunctional printer (MFP) line and is customizable for each department’s or userAug 1 - RICOH INTRODUCES NEW MONOCHROME PRODUCTION PRINTING POWERHOUSE  News pressrelease also available in pdf

July 2013

Jul 30 - [GLOBAL] RICOH WINS 2013 MANAGED PRINT SERVICES ASSOCIATION LEADERSHIP AWARD
Jul 23 - [GLOBAL] RICOH A ‘LEADER’ FOR THIRD TIME IN WORLDWIDE MANAGED PRINT SERVICES MARKETSCAPE ANALYSIS
Responding directly to customers asking for an affordable A3 color printer, Ricoh Americas Corporation today unveiled the RICOH Aficio SP C730DN, which immediately becomes the A3 color printer with the lowest cost of ownership and one of the smallest footprints in the industry. It also introduces LED printing technology to Ricoh’s robust line of industry-leading printers and multifunction products (MFPs) that give users from corporate environments down to the home office the tools to transform the way they work.

The innovative LED architecture gives the 32-ppm device a smaller size and increased reliability, as well as 1200x1200 dpi resolution without compromising speed. The RICOH Aficio SP C730DN is perfect for architectural/engineering/construction (AEC) offices that need larger documents, as well as general office settings that need an occasional A3 (11-x-17-inch) option.

Its 19-x-20-x-14-inch dimensions make the RICOH Aficio SP C730DN a desktop printer as opposed to the far-more-expensive console machines in the A3 class. Operation costs are also lower than competing solutions at eight cents per page versus 10-12 cents per page for competitors, according to Ricoh’s analysis.(1)

“We’re serving the many customers who require A3 printing ability but don’t want to pay for a high-speed, high-volume device or a wide range of finishing options,” said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “Until now, they haven’t had a solution. This device fills that hole in the market, and we’re looking forward to helping many delighted, productive customers.”

Sustainability advances
In addition to new levels of compactness and affordability, the SP C730DN introduces innovative energy-saving features. An Eco-Night Sensor executes a “hard shutdown” of the device when the office lights are turned down, and restarts the printer automatically when the lights come back on. Other printers simply go to sleep, using more energy than a hard shutdown, and lack any way to restart. Customers can achieve the same end with a new timer that automatically shuts the printer down on nights and weekends and restarts it on workday mornings. The timer can be set to any schedule. 

The RICOH Aficio SP C730DN can serve as a standalone workgroup printer or an information portal in a Business Information Solutions application. It supports the RICOH @Remote fleet management service and includes elements from Ricoh’s next-generation intelligent MFP platform, including a tilting 4-line control panel, mobile printing capability and advanced security options. These options include password access, encryption of stored data, locked/hold/stored print and a DataOverwriteSecurity System to automatically destroy latent images on the hard drive. The RICOH Aficio SP C730DN is compatible with Ricoh partner software for cost control and card authentication.

Available today, the RICOH Aficio SP C730DN has an MSRP of $2,499. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

(1) Cost-per-page based on manufacturer list prices for consumables as of May 2013. Cost-per-page excludes maintenance or service costs. Models used for comparison included: Xerox 7100DN, HP CP5525dn, Oki C830dn, and Lexmark C925de.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyJul 17 - RICOH UNVEILS A3 COLOR PRINTER WITH INDUSTRY’S LOWEST COST OF OWNERSHIP AND ULTRA-COMPACT FOOTPRINT  News pressrelease also available in pdf
Jul 11 - [GLOBAL] RICOH MAKES STRATEGIC INVESTMENT IN AVANTI COMPUTER SYSTEMS LIMITED
Jul 2 - [PENTAX RICOH IMAGING] COMPANY NAME CHANGE
Ricoh Americas Corporation today announced that its ADF Essentials solution received a Top Product award in the inaugural Quick Printing 2013 Readers’ Choice Top Products Awards. ADF Essentials was chosen by readers as the best product – having the strongest impact on businesses or creating the most excitement – in the Mailing Software Category. 

Part of the RICOH ProcessDirector portfolio, ADF Essentials enables mailers to streamline print operations and maintain highly integrated environments while implementing automated postal processing with postal mail optimization and workflow features that help customers cost-effectively manage their mailrooms. The solution ultimately helps customers lower postal costs, manage complex workflows, comply with USPS regulations, and reduce cycle time and increase control.

“It’s an honor to be recognized with an award that reflects the very positive opinions of our customers,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “We created ADF Essentials to provide mailers with a complete end-to-end solution that addresses specific mailroom needs, and receiving this Quick Printing Readers’ Choice Top Product Award proves to us that our customers are realizing the success that Ricoh promises to help them achieve – beyond print.”

Quick Printing conducted its competition in early 2013, gathering opinions from members of the printing industry on what they thought were the most significant commercial printing products introduced between the period of September 1, 2011 and December 31, 2012.  

The awards covered 21 categories, including Color Digital Devices, Offset Presses, Production Inkjet Presses, and VDP Software.  Results including all categories and winners are available in the May 2013 issue of Quick Printing.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.


| About Ricoh | 
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). 
The majority of the companyJul 1 - ADF ESSENTIALS FROM RICOH TAKES HOME QUICK PRINTING READERS’ CHOICE TOP PRODUCTS AWARD  News pressrelease also available in pdf
Ricoh Production Print Solutions (Ricoh), a leading provider of digital output solutions, today announced that it has further expanded its critical communications suite of solutions, empowering printers of all sizes with easy-to-use, cost-effective tools and solutions that verify that each piece was printed and track that each piece was confirmed  with limited manual effort.  The newest enhancement to RICOH TotalFlow DocEnhancer is the Verification Feature. This easy-to-use feature enables customers to very simply add a unique barcode to  documents that identifies each piece within a PDF file, and then integrates with scan or camera technology to track and report that each piece was properly produced -  adding a level of integrity, which is particularly necessary when government regulations or privacy issues require perfect output.  

TotalFlow DocEnhancer is an Adobe® Acrobat plug-in that enables customers to edit print-ready PDF files instantly directly on the shop floor.  Now with the Verification Feature, printers can scan the barcode at any point during the production process to track progress, create a visual report showing the percent of job completion, reconcile pieces that are missing, and initiate a reprint job. 

Other new features that have been added to TotalFlow DocEnhancer PDF plug-in include: 
•	Rules Manager: offers enhanced conditional logic by allowing customers to easily build and edit complex statements.  The rules can be applied to or extracted from the original PDF, allowing for greater flexibility with the data 
•	Expanded font support: gives the ability to add text to PDF documents, utilizing any fonts installed on the operating system.  TotalFlow DocEnhancer will embed the appropriate fonts in the enhanced PDF, maintaining portability of the document across systems and through the entire production process
•	Easy-to-use interface: gives users access to a drop-down menu of Adobe Acrobat Pro adding a new level of simplicity 

“Our customers today are in need of trusted, low-cost, easy-to-use solutions to help increase the value they provide to their clients. Within our critical communications suite of solutions, there are a number of tools that can help simplify and automate the overall job from editing to tracking to reporting,” said Theresa Lang, vice president of solutions and services, Ricoh.  “Our customers are looking for new ideas and ways that they can extend their business with their clients.  The new verification feature provides a way for our customers to produce regulated and high value work, meeting the integrity requirements at a low cost of entry. ” 
 
With TotalFlow DocEnhancer, changes that previously took longer periods of time can be handled immediately including: 
•	Set up page groups that mark  the individual mailings within a single PDF file, edit the first group and apply edits across all groups
•	Nudge an address block so it lines up with the envelope window
•	Add Optical Mark Readers (OMR) marks, barcodes or Quick Response (QR) Codes 
•	Hide data or images 
•	Add text or images using conditional logic, so additions are placed only on the appropriate pages 
•	Update signatures on notification letters 

TotalFlow DocEnhancer is a component of Ricoh’s Critical Communications suite of solutions.  The suite allows customers to automate document communications, simplify regulatory compliance and security, optimize distribution and mailing processes and utilize multi-channel delivery.  More specifically, the Critical Communications suite of solutions delivers the ability to offer Automated Document Factory (ADF) capabilities to PDF files, support native PDFs without the need for transforms, improves the management of PDF files in mixed environments and much more. 

Find more information about Ricoh’s critical communications suite of solutions here: http://www.infoprint.com/internet/ipww.nsf/vwWebPublished/solos_commercial-print-critical-communications_en

###

| About Ricoh | 

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). 

The majority of the companyJul 1 - RICOH BUILDS NEW TOTALFLOW DOCENHANCER VERIFICATION FEATURE, PROVIDING INTEGRITY IN THE CREATION OF CRITICAL DOCUMENTS  News pressrelease also available in pdf

June 2013

As part of its ongoing commitment to empowering the remote workforce, Ricoh Americas Corporation has teamed with Vidyo, Inc. and today announced the general availability of the Unified Communication System P3000, a business-class videoconferencing device that seamlessly integrates voice, video and data sharing with the portability of a small laptop, which will be offered by Ricoh in the United States. 

As easy to use as a smart phone, the Unified Communication System P3000 is a sleek, portable, self-contained videoconferencing system that comes in a thin, lightweight (1.6 inches, or 40 mm), notebook-sized package containing a camera, microphone, speaker, network connectivity and a push-button console. Thanks to the portable design, users can simply connect the P3000 to the network and participate in a video conference and share documents from anywhere, making reserving a dedicated conference room for video conferencing a thing of the past.

Connecting up to 20 participants at once with the push of a button, the hardware/software combination features a wide-angle camera for clearly capturing small groups of participants in a single frame. It also includes an address book for quickly connecting participants, flexible screen sharing and easy controls for spotlighting participants on screen. The P3000 combines the security and video quality of much more expensive, fixed-room videoconferencing systems at a fraction of the cost and complexity. 

To complement this powerful device, Ricoh unveiled its Unified Communication System Apps, enabled by Vidyo’s APIs. This software application (free download) is priced at a reasonable monthly subscription fee for Windows computers and iPad® devices that give users the same secure, encrypted videoconferencing capabilities of the P3000 without the hardware. As with the P3000, resolution and frame rate are automatically controlled based on network load for smooth, stress-free communication. Users can now quickly and easily initiate a real-time video and audio conferencing session via the cloud, from wherever they are, including the home office, traditional office, conference room or airport.

“Our research has shown that people who want to work outside the office fear they will lose connection with their organizations and become irrelevant,” said Matt Sakauchi, Vice President, Visual Communications Group, Ricoh Americas Corporation. “The P3000 and the Unified Communication System Apps close this gap between the worker and the organization, giving workers and other participants the business-quality, face-to-face experience they want – anywhere at any time.”

Built on the VidyoWorks platform
The P3000 and software applications, initially offered in Japan, are the first Ricoh products resulting from a partnership with videoconferencing company Vidyo as part of Ricoh’s entry into the unified communications market. Now available in the United States, the P3000 is built on Vidyo’s patented H.264 scalable video coding architecture which delivers unmatched telepresence-quality video conferencing over the Internet, 4G and LTE networks.

The VidyoWorks™ platform at the heart of the cloud-based service that powers the P3000 leverages Vidyo’s patented VidyoRouter™ architecture, eliminating the need for a multipoint control unit (MCU). It offers unprecedented error resiliency, low latency and rate matching. These strengths combine to provide a natural, affordable, high-quality video experience. 

“The P3000 is a game-changing product and is a perfect example of how our VidyoWorks platform can simplify enterprise grade business communications and workflow,” said Ofer Shapiro, CEO and co-founder of Vidyo. “This innovative service is another example of how our platform can drive industry changing cloud-based services and open new markets previously not addressed by legacy video conferencing solutions.”

The Unified Communication System P3000 is available today through Ricoh’s direct sales force for a manufacturer’s suggested retail price of $2,200 (USD), plus a monthly subscription to a cloud service. The Ricoh Unified Communication System Apps, available for Windows at http://support.ricoh.com/html_gen/util/UCS/UCS_RAC.html and iPad at the iTunes Store®, are included with the paid monthly subscription.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

About Vidyo, Inc.
Vidyo, Inc. pioneered Personal Telepresence enabling natural, HD multi-point videoconferences on tablets, smart phones, PCs, Macs, room systems and telepresence installations that interoperate with legacy H.323 and SIP endpoints. Vidyo’s infrastructure makes it a leading provider of affordable cloud-based video conferencing technology. The VidyoWorks™ platform allows solution providers to integrate high quality visual communications into their applications, leveraging H.264 Scalable Video Coding (SVC) and Vidyo’s patented VidyoRouter™ technology.  Learn more at www.vidyo.com, on the Blog (http://www.vidyo.com/blog) or follow Vidyo on Twitter @vidyo and on Facebook (https://www.facebook.com/vidyoinc). 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyJun 27 - RICOH AND VIDYO’S BUSINESS-CLASS PORTABLE CLOUD-BASED VIDEOCONFERENCING SOLUTION AVAILABLE NOW IN US  News pressrelease also available in pdf
Ah, peak vacation season has arrived: at last, some time to kick back, grab some refreshments and catch up on…work?!

That’s true, at least for the 54 percent of U.S. adults who say that in today’s times, bosses expect you to work during vacations, according to a new study commissioned by Ricoh Americas Corporation and conducted online by Harris Interactive from April 29 – May 1, 2013 among 2,071 U.S. adults age 18+. When did this become okay? This new concept of vacation, fueled by ubiquitous mobile technology, is undermining what’s supposed to be a source of relaxation and recharge for many Americans. Ricoh asks – is this how it should be? 

51 percent of employed Americans who ever take a vacation agreed that they would rather get a root canal than work during vacation. On the other hand, checking email eases the return to work for nearly two-thirds (64 percent) of them. If you do check email, however, you’ll likely suffer for it: their family members get upset when loved ones work on vacation, say 67 percent of employed Americans who ever take vacation. 

So let’s say you check your email and have to take care of a small document revision. Well, that’s a problem too: Less than one-fourth of workers (24 percent) say their employer makes it easy to access work-related documents from home or a remote location. 

“Hold on, it seems employees are actually working harder when they’re on vacation than when they’re in the office,” said Ricoh Americas Corporation VP of Strategic Marketing Terrie Campbell. “This means both employers and employees end up paying the price of working vacations, and it doesn’t have to be this way. It shouldn’t be this way. Either we manage our technology or it manages us.” 

Work/life balance is a critical concern as Gen Y, digitally connected since birth, enters the workforce on the way to becoming the majority. Gen Y workers need to realize that their uninterrupted connection to technology will likely harm their relationships, if not their health. Older workers, who have felt the consequences of working vacations firsthand, are best-positioned to influence policy and reverse the working vacation trend. 

“Workers absolutely must have a chance to recharge for themselves, their families and their career,” continues Campbell. “Employers ignore this need at their peril. Workers will choose desirable employers by whether they encourage you to disconnect on vacation or not. In those situations where working on vacation is unavoidable, the most sought-after employers will make mobile access easy.”

Helping companies support increasingly mobile employees and innovate their work styles are just two of the pressing business challenges Ricoh helps organizations meet through its Business Information Solutions approach. 

Survey Methodology
The survey was conducted online within the United States by Harris Interactive on behalf of Ricoh from April 29 - May 1, 2013 among 2,071 adults ages 18 and older, among whom 1,047 are employed and 954 are employed and ever take vacations. This online survey is not based on a probability sample, and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact Jill Searl at jsearl@brodeur.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyJun 25 - WHO PAYS THE PRICE FOR ‘WORKING VACATIONS’?  News pressrelease also available in pdf
Ricoh Production Print Solutions (Ricoh), a leading provider of digital output solutions, today announced that CCS Printing has successfully integrated the award-winning RICOH ProcessDirector workflow solution, a key component of Ricoh’s industry-first centralized critical communications suite of solutions, enabling the production of more than two million pages a month. CCS Printing, a provider of digital and offset print, fulfillment logistics, graphic design and web development, ultimately chose the Ricoh solution over many competitors due to its leadership in the software print environment and its ability to deliver the capabilities necessary to monitor a sizable and complex workflow.  Production includes the tracking and reporting of two million pages each month. 

The solution, implemented in a short six-month window, includes a camera solution with RICOH ProcessDirector. The technology allows CCS Printing to track and report in real-time on the more than two million documents it processes each month. These seamless capabilities help the company meet the Health Insurance Portability and Accountability Act (HIPAA) requirements, ensuring that each document ends up in the correct envelope, as well as assisting with billing-related actions.  

“We’ve had a long, successful relationship with the Ricoh team, leveraging their hardware and professional services offerings, so when we began our search for a software solution, we didn’t have to look very far.  We evaluated the competition, but ultimately, they were no match for RICOH ProcessDirector,” said Kevin Sullivan, president of CCS Printing. “At CCS Printing, we feel very confident working with a company that not only understands our core business, but also the transactional environment. Ricoh has proven to be that company for us.”

Ricoh’s solution also provides post-processing print stream manipulation which employs two-dimensional bar codes that allow splitting, sorting and grouping of documents, optimizing the production workflow by eliminating the need for upstream changes on the mainframe, saving both time and money.  

“At Ricoh we are always working to find the best routes to help our customers implement efficient and effective solutions that support the delivery of critical communications. Together with the CCS Printing team, we eagerly began to help them meet their six month timeline and deliver a smooth implementation of RICOH ProcessDirector that has allowed them to open up new streams of revenue,” said Theresa Lang, vice president of solutions and services, Ricoh. “We’re proud that CCS Printing has successfully managed its new work to the stringent HIPAA requirements that its client requires.”

RICOH ProcessDirector is a key component of the Ricoh critical communications suite of solutions. This recently enhanced solution now also features a completely redesigned visual interface for workflow building as well as new printer connections.  The enhancements support RICOH ProcessDirector and RICOH ProcessDirector Express’ ability to streamline print operations, improve process integrity, increase operator productivity and lower costs. An extensible, configurable output process management system that lets customers start small and grow over time, RICOH ProcessDirector is modular software that can help customers control and manage transaction output processes in high-volume environments. 

Find more information about RICOH ProcessDirector and Ricoh’s critical communications suite of solutions here: http://www.infoprint.com/internet/ipww.nsf/vwWebPublished/swip_ricoh-process-director_en 

To see Kevin Sullivan of CCS Printing discuss how they’re leveraging RICOH ProcessDirector, please visit http://www.infoprint.com/internet/ipww.nsf/vwWebPublished/ai_optin-ccs-printing-video_en

###

| About Ricoh | 

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). 

The majority of the companyJun 18 - CCS PRINTING TAPS RICOH FOR SECURE DELIVERY OF TWO MILLION HIPAA-COMPLIANT PAGES EACH MONTH  News pressrelease also available in pdf
Presentations are an essential part of the business meeting experience, but must the projector occupy the center of the table, tangling people and papers in its cords and noisily blowing hot air into guests’ faces?

Not if the projectors are from Ricoh Americas Corporation, which today unveiled a new line of projection systems that uniquely rest at the edge of the table with wires, vents and light directed away from attendees, leaving the center of the table clear for business.

The RICOH PJ X3340, PJ WX3340, PJ X3340N and PJ WX3340N Desk Edge projection systems, which can also be mounted on ceilings, reflect Ricoh’s commitment to solving customer problems through elegant design.

“We believe projection systems deserve the same design optimization that cameras, printers and smart phones are undergoing to provide higher-end functions in sleeker packages,” said Matt Sakauchi, Vice President, Visual Communications Group, Ricoh Americas Corporation. “In addition to delivering compelling presentations, these systems make a powerful statement about your business and how you want to treat the people you’re hosting.”

Ricoh is the only projection system manufacturer to offer fan and cable connections on the lens side. Its breakthrough auto brightness function dials brightness up or down depending on ambient light, prolonging lamp life and conserving electricity. Networked models, which both support wireless and wired connections, can be managed by Ricoh’s @Remote software to further minimize energy consumption. A built-in 10-watt speaker system provides impressive audio for larger corporate settings, even though the device barely consumes the footprint of a business letter. 

Powerful capabilities
These units can project images from as close to the wall or screen as 27 inches and as far away as 24 feet. High-definition images range from 30 inches diagonal to 240 inches, depending on the proximity and model.

The RICOH Desk Edge Series can be operated via one-touch keys or remote control. The projectors automatically self-balance to maximize focus and minimize distortion even when projecting in tight spaces or at sharp angles. Two of the systems, the RICOH PJ X3340N and PJ WX3340N, automatically focus for a sharper image when the projector is first turned on or moved. When projecting onto color surfaces, Wall Color Mode offers subtle color enhancements automatically to improve image clarity.

USB connections enable hosts to deliver computer-free presentations, and the multi-screen mode enables guests in up to four different rooms with four different projectors, to view the same presentation seamlessly.

For more engaging meetings and brainstorming sessions, the RICOH Desk Edge Series can turn walls and ordinary whiteboards into interactive digital whiteboards when combined with the optional eBeam® technology from Luidia. Users can project from any networked Mac or PC and capture information for use later.

Pricing - Model, Connectivity, Resolution, MSRP

-PJ X3340,	Standalone,	                XGA,	$1,040
-PJ WX3340,	Standalone,	                WXGA,	$1,200
-PJ X3340N,	Wired/wireless network capable,	XGA,	$1,375
-PJ WX3340N,	Wired/wireless network capable,	WXGA,	$1,500

Visit Ricoh at InfoComm Booth #2368 June 8-14 in Orlando. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.


| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyJun 12 - RICOH’S SLEEK NEW ‘DESK EDGE’ PROJECTORS DECLUTTER THE BUSINESS MEETING  News pressrelease also available in pdf
Because a multimedia world demands a multimedia education, Ricoh Americas Corporation today unveiled two powerful projection systems especially for schools and corporate training organizations.

Unlike traditional projectors, the RICOH PJ X4240N/PJ WX4240N “short throw” projection systems are positioned 23 to 58 inches from the front wall or screen, enabling educators to move throughout the classroom without casting shadows or dealing with distracting light in their eyes. Mounted on the wall or placed on a desk, the systems create high-definition images from 50 to as large as 140 inches diagonally, bringing electronic slides, photos and videos to life.

“Multimedia is indispensible in education given that students, both children and adults, spend a lot of their time looking at smartphones, tablets, computers and the television,” said Matt Sakauchi, Vice President, Visual Communications Group, Ricoh Americas Corporation. “Our projection systems were designed to make it easy and cost-effective for any school district or corporate training organization to experience the benefits of multimedia and Ricoh’s advanced technology.”

The RICOH PJ X4240N/PJ WX4240N projection systems enable unprecedented interactivity. For example, when they are combined with optional eBeam® technology from Luidia, ordinary whiteboards are transformed into digital smartboards that capture content for reuse. The cost-effective RICOH projector/eBeam combination is priced around $3,000 – or one-third to one-half the cost of a packaged digital whiteboard. 

An HDMI port on the RICOH PJ WX4240N gives classroom content another new dimension by enabling educators to connect a Blu-ray player and show high-definition 3D videos, further captivating students’ interest and deepening their understanding. 

Ricoh projection systems feature a breakthrough auto brightness function that adjusts to variations in ambient light, prolonging lamp life and conserving electricity. A built-in 10-watt speaker system provides impressive audio for larger corporate settings, even though the device barely consumes the footprint of a business letter. 

Both projection systems are networkable for easy content sharing, central device management and simultaneous presentation to as many as four classrooms at once. The RICOH PJ WX420N leverages wireless networks, making it easy for Mac or PC users to project their presentations without plugging anything in.

Pricing - Model, Connectivity, Resolution, MSRP

-PJ X4240N,	Wired Network capable,	XGA,	$1,350
-PJ WX4240N,	Wired/wireless network capable,	WXGA,	$1,500

Visit Ricoh at InfoComm Booth #2368 June 8-14 in Orlando. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyJun 12 - RICOH UNVEILS PROJECTION SYSTEMS DESIGNED ESPECIALLY FOR EDUCATION  News pressrelease also available in pdf
Jun 11 - RICOH VP OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT BUSINESS TECHNOLOGY ASSOCIATION'S (BTA) CRUISE TO SUCCESS
Getting a package in the mail is a joy for a college student, or should be. It can quickly turn into a hassle, however, with long lines at the mail center, confusion behind the counter and the all-too-frequent lost package. 

At the National Association of College Auxiliary Services (NACAS) East 2013 Regional Conference in Gettysburg, PA, Ricoh Americas Corporation today announced a unique solution to these package delivery challenges with the University Kiosk for Higher Education service, which automates student notification and pickup for an improved experience all around. In one customer setting, the service shortened average student wait times from more than 20 minutes to less than two. 

“The Ricoh inbound package kiosk solution has dramatically improved our student experience,” said Lehigh University’s Mark Ironside, Executive Director of University Business Services. “Students’ time is valuable; now they come in, get their package and go happily on their way. We’re more efficient, and everyone’s delighted with the service Ricoh provides.”

The service is the latest example of Ricoh’s Business Information Solutions approach, which tailors services to customers’ most pressing business challenges. 

How it works
Mail center employees receive and digitally scan a package when it arrives, generating an e-mail alert to the student and recording the package’s location within the mail center. When ready to pick up, the student visits the mail center and swipes his/her student ID card at the kiosk. The mail center staff is alerted visually and audibly that a student has arrived, and LCD touchscreen monitors display the student’s name as well as the location and other information about the package.

The mail center staffer retrieves the package based on the information displayed on the touchscreens and brings it to the service desk, where the student shows ID, signs on an electronic signature pad and leaves with his or her package. 

“This solution is proving to be a game changer as more students order books, electronics and everyday products online,” said Renaud Rodrigue, National Director, Higher Education Market at Ricoh Americas Corporation. “Students get their packages promptly, operational costs are reduced, we know exactly where the packages are at all times, and overall the solution creates a positive student experience.”

The University Kiosk for Higher Education service is based on Ricoh’s TRAC solution®, a Web-based centralized reporting tool that documents every package’s chain of custody and measures mailroom performance. In one installation, nearly 100,000 packages were delivered without a single lost package.

In many cases, Ricoh staffs mail centers with Ricoh Managed Document Services personnel. The company has more than 20 years of mail center operations expertise and more than 1,000 mail management customers. For more information visit ricoh-usa.com/univ.

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:
• Input – capturing valuable information from employees, customers and partners.
• Processing – creating business value from information. 
• And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyJun 10 - RICOH UNVEILS UNIQUE STUDENT PACKAGE RETRIEVAL SERVICE TO HELP ENHANCE STUDENT EXPERIENCE  News pressrelease also available in pdf
Jun 5 - [GLOBAL] RICOH REINFORCES THERMAL PAPER PRODUCTION IN NORTH AMERICA
Ricoh Americas Corporation today announced it has been awarded a multi-year contract to supply multifunction products (MFPs) and related services to participants in the U.S. Communities Government Purchasing Alliance. Fairfax County, VA., served as the lead agency and awarded Ricoh the contract after carefully evaluating proposals from other manufacturers.  

The exclusive contract gives more than 90,000 public sector entities such as state agencies, local governments, special districts, school districts, and public and nonprofit higher education institutions access to Ricoh’s devices and services.  

This new agreement combines Ricoh’s award-winning lineup of printing technology with the strength of Ricoh’s industry-leading services. Public sector clients now have access to a publicly-solicited cooperative agreement that can provide them with new strategies to manage print fleets, improve information flows, create more sustainable printing environments and help reduce operational costs. 

The Ricoh services include:

- Ricoh Managed Document Services;	 
- On-site managed services;
- Proactive IT and network services;
- Professional and consulting services; and 
- Digital conversion of paper back files. 

“Ricoh was selected in a competitive solicitation process based on their proposal, offering a compelling services-led approach to assist public entities in transforming business processes and finding areas of cost savings,” said Cathy Muse, CPPO; Director/Purchasing Agent, Department of Purchasing & Supply Management, Fairfax County, VA. “We are excited that Fairfax County is able to provide the contract vehicle for this powerful offering on a nation-wide basis.”

For more information, visit www.uscommunities.ricoh-usa.com.  

About U.S. Communities
U.S. Communities™ Government Purchasing Alliance is a nonprofit government purchasing cooperative that assists local and state government agencies, school districts (K-12), higher education, and nonprofits in reducing the cost of purchased goods through pooling the purchasing power of public agencies nationwide. This is accomplished through competitively solicited contracts for quality products through lead public agencies. For more information, visit www.uscommunities.org.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyJun 4 - RICOH AMERICAS AWARDED THE NATIONAL U.S. COMMUNITIES CONTRACT FOR MULTIFUNCTION PRODUCTS AND DOCUMENT SERVICES  News pressrelease also available in pdf

May 2013

May 30 - [GLOBAL] RICOH TURNS OFF SIGNAGE ALL OVER THE WORLD ON UNITED NATIONS WORLD ENVIRONMENT DAY
Ricoh Americas Corporation has presented three high school students with the Ricoh Sustainable Development Award for remarkable innovations that reflect both economic potential and environmental responsibility. 

Ricoh presented the award on May 16 at the world’s largest international pre-college science competition, the 2013 Intel International Science and Engineering Fair (Intel ISEF) in Phoenix, AZ, which showcased over 1,500 of the world’s leading high school students and their independent scientific research projects. The winning projects – innovations in energy production and clean drinking water – earned winners a total of $25,000 in scholarships from Ricoh.

The three recipients of this year’s Ricoh Sustainable Development Award are Jed Donald Grow and Andrew Quinn Ross of Clearfield High School, Clearfield, Utah, and Michael Fernandez Vermeland of the Loudoun County Academy of Science, Sterling, Virginia. Their projects were selected from over 1,300 total projects, representing more than 70 countries, regions and territories, and 454 affiliated fairs brought 433 finalists to this year’s event. 

Jed and Andrew discovered new ways to extract electricity and hydrogen from wastewater, a potential clean energy boon that also helps purify the wastewater. Michael documented new, surprisingly affordable ways to turn fog into potable water – potentially life-saving for arid climates. 

“These students and all of the entrants are brilliant and inspiring, and we share their deep commitment to the environment, education and innovation,” said Jay Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “Sustainable technology and successful business can co-exist, and these students’ achievements prove it.” 

Ricoh lives this principle every day by helping clients reduce consumption of resources such as paper by digitizing information flows, and energy by creating efficient office equipment. The company also continuously improves the sustainability of its own operations with measures such as:

• Sophisticated networks for resource recovery and recycling.
• Ambitious greenhouse gas reduction goals.
• ISO 14001-certified manufacturing facilities around the world.
• Zero-waste-to-landfill manufacturing plants.

The Intel International Science and Engineering Fair, a program of Society for Science & the Public, brings students together from approximately 70 countries, regions and territories. Each year, the finalists showcase their independent research as they compete for more than $4 million in awards. The fair encourages millions of students worldwide to explore their passion for innovation and develop solutions for global challenges. 

Since 2005, Ricoh has recognized 20 students and presented scholarships worth more than $300,000 with the help of a distinguished team of judges from academia and business. “We value Ricoh’s partnership not least because the Sustainable Development Award really goes to the heart of what may be the ultimate challenge for this planet,” said Elizabeth Marincola, President of Society for Science & the Public. “The recipients, along with more than 1,600 other finalists with great minds attending our fair, will almost certainly be leading the effort.” 

For details about Ricoh’s care for the environment, please visit http://www.ricoh-usa.com/about/environment/environment.aspx?alnv=env.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyMay 30 - RICOH HONORS HIGH SCHOOL STUDENTS’ OUTSTANDING ACHIEVEMENTS IN SUSTAINABLE INNOVATION  News pressrelease also available in pdf
May 29 - RICOH AMERICAS CORPORATION TO SHOWCASE SUITE OF AV SOLUTIONS AT INFOCOMM13
Ricoh Americas Corporation and Xerox Corporation today filed a Petition for Inter Partes Review of U.S. Patent No. 7,986,426 (“the ’426 patent”) at the United States Patent & Trademark Office (USPTO). The ’426 patent has become the subject of an aggressive patent licensing campaign by various affiliates of MPHJ Technology Investments who are targeting users of the products of virtually every manufacturer of multi-function imaging equipment, including Ricoh and Xerox.

The campaign by MPHJ’s affiliates, which has focused primarily on small and medium-sized businesses, asserts that the use of multi-function printers in combination with email or network software infringes MPHJ’s ’426 patent and demands a license fee be paid for such use. As part of the Inter Partes Review Petition, Ricoh and Xerox are seeking a ruling from the USPTO that the claims of the ’426 patent are unpatentable and were fully anticipated by various prior art references.

In a joint statement the companies said, “Ricoh and Xerox believe that the ’426 patent is invalid, the infringement claims are without merit and the licensing demands of MPHJ are unsupportable. Today’s filing demonstrates both Ricoh and Xerox’s strong commitment to their customers and authorized dealer networks. If successful, our action will both nullify the ’426 patent and help disable MPHJ’s licensing campaign against our customers. We are confident this is the right action to take to support our customers.”

Ricoh and Xerox will continue to monitor MPHJ’s licensing efforts and will update their customers and authorized dealer networks with any further developments regarding the USPTO’s Review.  

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyMay 23 - RICOH AND XEROX FILE ACTION WITH U.S. PATENT AND TRADEMARK OFFICE TO COMBAT PATENT-LICENSING DEMANDS AGAINST THEIR CUSTOMERS  News pressrelease also available in pdf
Office equipment dealers working with Ricoh Americas Corporation and using Digital Gateway, Inc.’s (DGI) e-automate™ management systems can now seamlessly accept electronic product information from Ricoh through the Ricoh Dealer Gateway, enabling them to more quickly and efficiently transact business with Ricoh.  

“We could not be more excited to see Ricoh and Digital Gateway work together to streamline the process for getting new items, as well as price, description and other product updates, from Ricoh into our accounting system, e-automate,” said Chap Breard, Owner of Monroe Office Equipment. “I will never have to manually enter product and configuration data from a PDF or spreadsheet again. The Ricoh Dealer Gateway is just another great tool in my toolbox to be more efficient in this ever-changing and competitive market.”

Launched today, the Ricoh Dealer Gateway affirms Ricoh’s commitment to being easy for dealers to do business with. The technology provides dealers with real-time access to information via Ricoh’s Oracle ERP system through a consolidated dealer portal that interfaces with DGI’s e-automate system and similar ERP systems from DGI’s sister companies, OMD Corporation and La Crosse Management Systems, Inc. The automated systems interface pushes model, configuration, part, supply and other data from Ricoh directly into the dealers’ management systems. Dealers no longer have to manually key in the information, a time-consuming, error-prone process that can complicate ordering and daily operations. 

“As a dealer, I really appreciate the responsiveness to suggestions and openness to feedback from both Ricoh and Digital Gateway on this project,” said Anita Willoughby, Purchasing Director, Systel Business Equipment. “It has been a pleasant experience to see the dealers’ suggestions heard and turned into the enhancements in the software so it will actually work the way all of us on the front lines need it to.”

Future plans for upgrades to the system include features that would permit a dealer to place equipment orders, track them, check Ricoh inventory and read printer/MFP meters in the field through the gateway. 

The Ricoh Dealer Gateway is being developed by Digital Gateway, Inc., whose e-automate dealer management software is the choice of a majority of Ricoh dealers. “We deeply support Ricoh’s commitment to the dealers’ success,” said Laryssa Alexander, President of DGI. “This is a model for seamless dealer/manufacturer collaboration, one we hope to see replicated across this industry and the entire business world.”

Said Jim Coriddi, Vice President, Dealer Division, Ricoh Americas Corporation, “DGI’s automated systems interface helps increase dealer efficiencies through better management of their business-critical information. This is another major step in our commitment to make Ricoh easier for dealers to do business with.”

To learn more about Ricoh’s full line of products, services and solutions, please visit http://www.ricoh-usa.com.

About Digital Gateway, Inc. |
Digital Gateway, Inc., a subsidiary of ECi Software Solutions, is a leading provider of dealer management software solutions for the office equipment industry. Since 1995, Digital Gateway has helped over 1,200 dealerships drive their business operations successfully with its innovative e-automate dealer management software. For further information, please visit www.digitalgateway.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyMay 22 - RICOH DEALER GATEWAY GOES LIVE, HELPING DEALERS SAVE TIME, MONEY AND EFFORT  News pressrelease also available in pdf
Ricoh Americas Corporation today announced the MP 2501SP, a productive, economical 25 ppm monochrome multifunction product (MFP) designed to meet the diverse needs of small workgroups. 

The MP 2501SP copies and prints documents up to 11x17 inches, scans in color, and offers optional faxing and advanced security features. It extends Ricoh’s advanced technology platform – including mobile worker support, cloud connectivity and sustainability features – to the most economical end of its product line.

“The MP 2501SP handles the steady printing and copying work you expect while also serving as a high-powered information portal, whether by itself or as part of a fleet,” said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. “Built on our next-generation MFP platform, it’s engineered specifically to address businesses’ emerging challenges in information workflow – input, processing and output.”

For example, workers and authorized guests can scan to and print from their mobile devices’ SD cards or their USB thumb drives. They can use Ricoh’s new advanced technology platform services to implement a wide range of solutions for document capture, management, storage, processing (e.g., OCR), printing, sharing, customer relationship management and more. The MP 2501SP’s sustainability features include ENERGY STAR® accreditation, automatic duplexing, optional quota setting and an eco-friendly indicator that encourages users to reduce paper consumption.
 
Organizations can easily customize workflows through the 4.3-inch color tilting touchscreen panel, with each user able to program up to 72 icons. With the optional hard disk drive (HDD), the MP 2501SP can store up to 3,000 electronic documents for convenient use. For financial institutions, health care providers and other organizations requiring advanced security, the MP 2501SP offers optional password-protected and user-specific authentication to help prevent unauthorized access to key documents and ensure system privileges. 

For example, print jobs can be stored on the device until users swipe an ID card or enter ID information at the control panel to release them. Unauthorized Copy Control helps prevent fraudulent duplication of sensitive documents by embedding a pattern or message that becomes visible when copied. The DataOverwriteSecurity System (DOSS) destroys latent images stored on the internal HDD. For even greater security, AES 256-bit/SHA-2 enhanced encryption is included for advanced protection of critical data. 

The MP 2501SP is easy to manage as part of a fleet. Administrators can customize the color touchscreen with a company logo and program icons for specific functions and applications. They can register user codes, set user quotas, run usage reports, configure devices centrally and apply common settings across multiple devices of the same model for simplified fleet management.

The MP 2501SP is available now for a suggested retail price of $5,000 (USD). Some features may require additional options. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyMay 21 - RICOH UNVEILS MP 2501SP MULTIFUNCTION PRODUCT BUILT ON THE COMPANY’S NEXT-GENERATION MFP PLATFORM  News pressrelease also available in pdf
May 20 - [GLOBAL] RICOH CONTINUES TO BUILD UPON ITS POSITION AS A ‘MARKET LEADER’ IN MANAGED PRINT SERVICES
When it comes to paying the bills, small and medium-sized businesses can have outsized paperwork burdens, leading to overwhelmed staff, missed discounts, late-payment penalties, clerical errors and invoices that just get lost.

To address these problems, Ricoh Americas Corporation today unveiled Ricoh Accounts Payable Solutions for Small to Medium-Sized Businesses, a suite of services to bring paper invoices into an efficient electronic workflow as soon as they enter the business. Ricoh Accounts Payable Solutions for Small to Medium-Sized Businesses are the latest example of Ricoh’s Business Information Solutions approach, which provides clients with custom solutions to address their most urgent business challenges.

Ricoh helps organizations take a big-picture view of their accounts payable process, whether they call it that or not, and seize opportunities to improve cash flow, eliminate paper shuffling, pay bills on time and preserve vendor goodwill.

Unfortunately, paper is still the dominant medium for invoices. According to a recent study by Aberdeen Group(1), approximately 59 percent of invoices arrive in paper form and cost from $3.34 to $16.67 each – from receipt to approval for payment. An electronic accounts payable workflow can be up to 46 percent faster than a paper-based one, the study found.

How it works
Ricoh Accounts Payable Solutions for Small to Medium-Sized Businesses make it easy for whoever receives an invoice to scan it at their nearby multifunction product (MFP), touching a “Scan to AP” icon to automatically route it to the person or persons approving payments. With point-and-click options for capturing important data – e.g., invoice number, date, item, amount – the information becomes easy to match up with purchase orders or contracts, and integrates with most accounting software, business system and/or electronic archive. The solutions include analytics to give customers visibility into their invoices, cycle times, labor costs, discounts, avoided penalties and more.

“Small and medium-sized businesses often significantly underestimate the time they spend on accounts payable paperwork that can be easily automated,” said Dominic Pontrelli, Senior Vice President of Marketing for Ricoh Americas Corporation. “We help these businesses find opportunities to improve their processes in ways that will also help them reduce their operational costs.”

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:
• Input – capturing valuable information from employees, customers and partners.
• Processing – creating business value from information. 
• Output – distributing the information to the right person at the right time in the right form for productive action. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

(1)Pezza, S., Jan, W.; Aberdeen Group - AP Invoice Management in a Networked Economy (Benchmarking Survey), May, 2012.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyMay 16 - ARE PAPER INVOICES BOGGING DOWN YOUR BUSINESS? RICOH AMERICAS UNVEILS SOLUTION  News pressrelease also available in pdf
Ricoh Americas Corporation today introduced two new full-color digital imaging systems for in-plant print centers and print service providers who demand productivity, versatility and outstanding quality at an affordable price. The RICOH Pro C5100S and RICOH Pro C5110S production imaging systems print and copy up to 65 ppm and 80 ppm respectively, producing professional-looking output that can be collated and finished in line.

Ideal for helping businesses launch their first production printing programs, the devices blend application flexibility, high productivity and cost-effectiveness in a compact footprint. In addition, both models feature a new toner formulation that increases the printable color gamut by 10 percent compared to RicohMay 14 - RICOH INTRODUCES VERSATILE, AFFORDABLE, COMPACT RICOH PRO C5100S AND C5110S PRODUCTION PRINTING SYSTEMS  News pressrelease also available in pdf
Ricoh Unveils ‘Essentials Production Guide’ App

Free iPad App Delivers Valuable Resource to Production Print Businesses

MALVERN, PA, May 7, 2013 – Ricoh Americas Corporation today announced that iPad® users can now download the free Ricoh Essentials Production Guide App, which provides professionals in the digital printing, graphic arts, design and in-plant industries with a collection of productivity-enhancing tools and educational reference materials.

Powered by Ricoh Business Booster, this all new iPad App – entitled Ricoh Pro – serves up information in a striking, easy-to-navigate interactive resource. It contains key information that is vital for serving customers every day, including:

• Envelope Basics – Complete with visual references, detailed descriptions, spec information and application recommendations for the most commonly used envelopes associated with direct mail

• Keyboard Shortcuts and Symbols – An interactive guide demonstrating more than 50 shortcuts and symbols for both Mac and Windows operating systems

• Measurements and Conversions Calculators – Easy-to-use calculators for quick and accurate conversion of inches, centimeters and DTP/picas; true-to-size rulers are also included

• Glossary of Terms – A comprehensive list of industry phrases and short-hand terminology

• Industry Resources – Extensive listing of professional industry resources and print associations, organized into helpful subcategories with links to organization websites

• Paper Weights – Reference guide of common paper types and weights in both pounds and grams

• Postal Basics – Essential U.S. Postal Service guidelines, layout reference and measurement information for correctly setting up mail campaigns

• Proofreaders Marks – Visual reference of proofreader marks with definitions used by industry professionals

• Protect the Environment – Summary descriptions on the industry’s most referenced and important environmental groups

“The Ricoh Business Booster program is focused on delivering tools that help our production customers excel, and we provided the Ricoh Essentials Production Guide in a print format with favorable feedback,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “In fact, it’s their feedback that has led to us taking this resource guide to the next level and making the content dynamically available via an app.”

The new app is available for free download on iTunes® – simply search for “Ricoh Pro.”

For more information on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.    

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).
The majority of the companyMay 7 - RICOH UNVEILS ‘ESSENTIALS PRODUCTION GUIDE’ APP  News pressrelease also available in pdf
May 6 - RICOH VP OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT PHOTIZO GROUP’S TRANSFORM 2013 GLOBAL CONFERENCE
May 2 - RICOH HAS BEEN RECOGNIZED BY THE FTSE4GOOD INDEX SERIES
Ricoh was honored at the recent Marketo Summit 2013 (#MUS13) during The Revenue Performance Excellence Awards, aka “The Revvies,” which recognize and celebrate customers and partners that are creating dramatic business impact with their innovative uses of the Marketo® marketing software solutions to push outside the bounds of existing markets and away from their competition. 

Ricoh integrated Marketo with its customer relationship management (CRM) platform salesforce.com® to provide its 4,000 sales professionals in the U.S. with a robust sales and marketing automation tool to drive demand generation, build customer loyalty and improve sales productivity. Launched in July 2012, Ricoh’s Marketo implementation supports Ricoh’s complex B2B solutions sales model, with customer segmentation by size, as well as key vertical, and reps and solutions specialists covering its base.

Ricoh integrated Marketo Sales Insight® with salesforce.com to provide reps visibility to lead activity, as well as web analytics. By automating and prioritizing lead generation, the system helps reps prioritize interest and direct sales focus. Tracking prospect and customer behaviors and web activity, Marketo indicates level of interest in Ricoh’s products and solutions, and also prioritizes leads for sales reps to increase their productivity.

“Selling to today’s increasingly self-directed customers requires companies to understand buyer behaviors at differing stages of the buying cycle across social, web and traditional channels,” said Bill Binch, Senior VP Sales and General Manager at Marketo. “Within a year of starting with Marketo, Ricoh has embedded these concepts into their revenue processes to create more engaged relationships with their prospective customers. At Marketo, we are honored to be partnering with Ricoh and congratulate them on winning this Revvie award.”

Ricoh also deployed the AppExchange® event app to help manage event registration and follow up.  The tool enables Ricoh to check attendees in at an event on-site, and then trigger a stream of follow-up communications after the event. Ricoh is using this application for its ongoing series of Business Information Solutions conferences to register and track attendance.

Through an API, Ricoh is also in the process of integrating its service technician handheld wireless application, Edge, into the Marketo lead stream. Valuable leads from Ricoh’s service technicians will now be pushed directly into Marketo, and will be prioritized and nurtured for sales professionals.

“As Ricoh transitions to a services-led business model, it’s essential that we understand our customers’ business problems and communicate with them in a relevant way,” said Suzanne Payer, Director, New Media & Communications, Ricoh Americas Corporation. “By implementing Marketo with our sales force automation system, that communication is now more dynamic – through various digital channels – and brings in real-time information that Sales can use to prioritize opportunities and increase productivity.”

Ricoh’s next phase of implementation will include the Revenue Cycle Analytics tool which will enable us to understand our campaigns’ true success and revenue contribution.   

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.


About Marketo
Marketing Software. Easy, Powerful, Complete. Marketo uniquely provides an easy-to-use, powerful and complete marketing software platform that propels fast-growing small companies and global enterprises alike. Marketo® marketing automation and sales effectiveness software streamlines marketing processes, delivers more campaigns, generates more win-ready leads, and improves sales performance. With proven technology, comprehensive services and expert guidance, Marketo helps thousands of companies around the world turn marketing from a cost center into a revenue driver. 

Known for providing breakthrough innovation and fueling growth, in both 2011 and 2012 Marketo received the CRM Market Leaders Awards Winner for Marketing Solutions by CRM Magazine. Salesforce.com customers also honored the company with the AppExchange Customer Choice Awards for 2012 in the marketing category. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyMay 1 - RICOH RECEIVES MARKETO REVVIE AWARD FOR OUTSTANDING ACHIEVEMENTS AND LEADERSHIP IN MARKETING INNOVATION  News pressrelease also available in pdf

April 2013

Ricoh Americas Corporation today extended its line of multifunction products (MFPs) engineered specifically for healthcare by unveiling the versatile MP C300HW and MP C300HT.

These color MFPs, which print/copy at 32 pages per minute, help healthcare organizations improve outcomes amid rising costs, changing legislation, security risks and provider consolidation. They complement the healthcare MFPs and printers Ricoh announced in March at HIMSS 2013.

“These MFPs are designed specifically to provide the features, attributes and performance that our healthcare clients require to meet their toughest information management challenges,” said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. “We’ve learned over decades of experience working with these clients that they need business information solutions that are flexible, easy to use, efficient, customizable and secure across the entire continuum of care.”

Users of the MP C300HW and MP C300HT can scan records directly to the customer’s secure email systems, folders, FTP sites, document servers and archives. Like its siblings in the Ricoh line of MFPs engineered specifically for healthcare, the MP C300HW enables healthcare organizations to print patient wristbands from electronic medical records without the need for expensive single-purpose thermal printers or extensive configuration. Wristbands today carry an increasing wealth of clinical information, including barcodes, color-coded alerts, patient photos and more. The MP C300HW reduces the typical cost of wristband production by handling media as narrow as 3.25 inches, reducing consumption of expensive wristband stock. 

New Teflon-coated paper trays in the MP C300HW and MP C300HT easily accommodate the wristband stock as well as other specialty papers (e.g., prescription paper). The trays’ coating minimizes misfeeds for efficient, uninterrupted print runs. 

The MP C300HW and MP C300HT also help organizations address their HIPAA compliance and privacy requirements through standard features such as: 
• Locked Print Technology, which holds documents until an authorized user provides credentials such as a password. 
• Hard Drive Encryption, which encrypts address books, passwords and certain data stored on the device. 
• And the DataOverWriteSecuritySystem (DOSS), which protects valuable information by overwriting digital images on the hard drive. 

Specifications
The MP C300HW and MP C300HT print paper up to 8.5 inches by 14 inches at a resolution of up to 1200 x 1200 dpi. They include optional faxing and a standard Java VM card that enables customers to easily add on Ricoh and third-party applications to gain powerful new capabilities.

The MFPs are available now at an MSRP of $6,570 for the MP C300HW and $6,260 for the MP C300HT, the main difference being the MP C300HW’s wristband printing capability. 

To learn more about Ricoh’s full line of products, services and solutions for healthcare, please visit www.ricoh-usa.com/healthcare. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyApr 17 - RICOH UNVEILS TWO MFPS DESIGNED SPECIFICALLY FOR HEALTHCARE  News pressrelease also available in pdf
Ricoh Americas Corporation is hosting its next Business Information Solutions Conference at the Lyric Opera House in Chicago on Thursday, April 18. Entrepreneur and author Scott Klososky will be the featured speaker, discussing “Trends, Technology and Taking the Lead.” 

Klososky will address the new set of challenges affecting today’s organizations and how they manage information, including an increasingly mobile workforce, new generational work styles, mounting cost pressures, information overload and overburdened IT staff. Attendees will gain a better understanding of these challenges and how to put solutions to work to transform information workflow in today’s changing world.

This Business Information Solutions Conference event is designed to help companies improve their business results by optimizing the flow of business information from its input, through its processing and its output to the right person at the right time in the right form. 

“I always look forward to the Business Information Solutions Conferences because I get to have meaningful conversations with a wide variety of customers and partners about the information management topics that are front and center in today’s business world,” said Terrie Campbell, Vice President, Strategic Marketing, Ricoh Americas Corporation. “I am particularly excited to hear Scott Klososky speak because he brings lots of passion and energy, but also a focus on delivering practical, actionable insights that attendees will find invaluable as they look to navigate the complex world of mobile information.”

The conference will offer breakout sessions concentrating on some of the most important information management initiatives organizations are undertaking today, including:

• Mobility - Optimize Your Mobile Workforce
• Digital Imaging - Turn Legacy Data Into Usable Intelligence
• Digital Mail - Speed the Flow of Business Critical Mail
• IT Services - Leveraging Big Company Services for Small to Medium Businesses
• Managed Services - Make Your Operations More Effective and Efficient
• Critical Trends with In-house Production Print Services
• Legal - Your Best Defense in Powerful Document Services
• Healthcare - The Paperless Maturity Model
• Multi-Channel Marketing - Driving 360-Degree Programs

“The Business Information Solutions Conference was very exciting and I look forward to utilizing some of the management solutions we learned about,” said Steven Duncan, Superintendent, Miami-Dade County Parks, Recreation and Open Spaces. “It’s all about being nimble and being able to adapt.” 

“I discovered new technology that may improve or enhance our company’s approach to mobile printing,” said Miguel Muniz, MCP/MCST Team Lead, Adventist Health System.

For more information, visit http://ricoh-usa.com/.

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:
• Input – capturing valuable information from employees, customers and partners.
• Processing – creating business value from information. 
• And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyApr 16 - RICOH TO HOST NEXT BUSINESS INFORMATION SOLUTIONS CONFERENCE IN CHICAGO  News pressrelease also available in pdf
The commercial print business isn’t easy these days with diminished print volumes, shorter runs, more demand for personalized communications, and business customers with needs reaching far beyond paper-based marketing collateral. Print service providers, quickly becoming commoditized, need to find new ways to go beyond print, grow their revenue and lock in loyal business customers.

That’s why many print service providers are aspiring to become full-fledged marketing service providers. To help them, Ricoh Americas Corporation today further detailed its strategy for Ricoh TotalFlow Intelligent Marketing Solutions, a suite of services that enable print service providers to offer their business customers personalized marketing services. These services span a broad array of channels – including print, email, Web pages, microsites, social media – from a single integrated platform.

For example, Ricoh TotalFlow Intelligent Marketing Solutions enable print service providers to create a customized Web-based storefront for each business customer. The storefront gives business users an intuitive platform from which to conduct powerful yet cost-effective integrated marketing campaigns. The solution streamlines business customersApr 10 - RICOH TOTALFLOW INTELLIGENT MARKETING SOLUTIONS HELP PRINT SERVICE PROVIDERS GO BEYOND PRINT FOR MORE REVENUE  News pressrelease also available in pdf
Inefficiency, errors and compliance issues often plague companies that print and distribute high volumes of customer-facing transactional mail such as invoices, checks and account statements. These companies often suffer high costs, sluggish cash flow and, in the worst case, angry customers and regulators.

To help organizations confront these challenges, Ricoh Americas Corporation today detailed its Document Production Center Optimization services, which help clients reduce costs in transactional printing and distribution while improving accuracy and utilizing its client’s existing technology, whenever possible. 

Ricoh Document Production Center Optimization services transform inefficient print, mail and distribution processes – driven by unwieldy data – into predictable, efficient and highly scalable workflows. The services exemplify Ricoh’s Business Information Solutions approach, which tailors custom solutions to clients’ most urgent business challenges.  

Ricoh Document Production Center Optimization services support Gartner’s “Automated Document Factory 2.0 (ADF 2.0)” architecture, which is considered the state of the art in transactional printing/mailing. 

“Large-scale print and mail operations present the face of your brand to your customers and may have a significant impact on your cash flow,” said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. “Many companies lack the resources to bring the required systems and processes together in an efficient way. We offer operations benchmarking services and powerful workflow solutions based on each client’s unique needs whenever possible using the technology they already have.”
	
People, processes and technology
Ricoh Document Production Center Optimization services combine people, processes and technology to bring this new efficiency to clients’ printing and distribution operations. 

Engagements kick off with an assessment of the current state of the client’s printing and distribution. Ricoh’s services team employs a unique operations benchmarking service to investigate baseline performance and customer satisfaction. This process helps clients rapidly pinpoint exactly where their systems need optimization. 

Ricoh’s goal is helping to create an efficient, productive printing and distribution operation based on the Automated Document Factory model. Ricoh’s ADF solutions automate every stage of production, including data assembly, formatting, printing, finishing and mailing. They offer end-to-end process control, monitoring and reporting that can easily integrate with CRM and marketing campaign systems. Ricoh’s modular, scalable ADF solutions let clients see, manage and report on their entire document production center operation from a single dashboard.

Ricoh’s technology includes a cloud-based ADF solution, an alternative for simple, quick and worry-free workflow optimization without high upfront IT investment. Other key technology includes Ricoh Process Director™ print management software, production print systems and mail automation software. 

Document Production Center Optimization solutions can support sustainability initiatives and their associated cost savings by helping clients move beyond print and automate electronic delivery. Whether using traditional mail or electronic, communications can employ TransPromo (transactional and promotional) content for increased marketing effectiveness.

Ricoh’s experienced consultants have been designing, implementing and maintaining ADF Solutions for nearly 20 years, including more than 100 ADF solutions implemented worldwide. Clients include some of the world’s largest insurance, financial, telecom and print services companies, as well as departments within the U.S. government. Clients benefitting from Ricoh Document Production Center Optimization services  include AIGDirect.com, Blue Cross Blue Shield, Express Scripts, Geisinger Health System, Los Angeles Department of Water and Power and Undurraga. 

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:
• Input – capturing valuable information from employees, customers and partners.
• Processing – creating business value from information. 
• And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyApr 8 - RICOH DOCUMENT PRODUCTION CENTER OPTIMIZATION SERVICES HELP STREAMLINE LARGE-SCALE PRINTING AND DISTRIBUTION  News pressrelease also available in pdf
Apr 4 - RICOH VP OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT 17TH ANNUAL INTERGOVERNMENTAL TECHNOLOGY CONFERENCE (ITC) EAST
Apr 3 - [GLOBAL] RICOH INNOVATIONS LAUNCHES OCUTAG™ MOBILE VISUAL SEARCH PLATFORM FROM NEW BUSINESS UNIT IN INDIA
Ricoh today announced it has been named a finalist in the third annual Marketo Revenue Performance Excellence Awards. The “Revvies” recognize and celebrate customers and partners that are using Marketo’s marketing automation solutions to push outside the bounds of existing markets and away from entrenched players.

Ricoh has been named a finalist in the Exceptional Product Usage category. 

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services.

"In todayApr 2 - RICOH NAMED FINALIST IN MARKETO 2013 REVENUE PERFORMANCE EXCELLENCE AWARDS  News pressrelease also available in pdf

March 2013

Mar 26 - [GLOBAL] RICOH EXPANDS NEW BUSINESS CREATION IN SILICON VALLEY
Mar 19 - RICOH GRAPHIC COMMUNICATIONS EXPERT PAUL HUDRICK TO PRESENT AT CLASSIC PRINTERY OPEN HOUSE
Mar 18 - [GLOBAL] RICOH TO ESTABLISH A NEW SALES COMPANY IN KOREA
Mar 15 - [GLOBAL] RICOH TO STRENGTHEN ITS BUSINESS STRUCTURE IN THE ASIAN MARKET
Ricoh Americas Corporation today announced the first full-color digital imaging system in its wide format multifunction product (MFP) portfolio. With copying, scanning and printing capabilities, the Ricoh MP CW2200SP streamlines low-volume, wide format workflows while offering impressive features that make this a standout device suitable for architectural, construction and engineering firms operating in CAD-centric environments.

Businesses with wide format demands traditionally rely on individual devices to print in black and white or color. The Ricoh MP CW2200SP solves the need for two wide format devices by bringing affordable, cost-effective color and black and white output into one footprint. By combining support from large 500 ft. plain paper rolls and printing onto 20 lb. bond paper, workflows are improved and costs per print are lower than traditional color inkjet products. With optional two-roll printing the system can change rolls automatically, helping to maximize printing productivity.

“Architects, engineers and construction contractors need their technical drawings and plans to be presented in print exactly how they were designed,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “The Ricoh MP CW2200SP is an outstanding wide format MFP for firms in need of high-quality color output, and it is ideal for those who also place an emphasis on saving space and reducing printing costs.” 

More ways to capture and share
The Ricoh MP CW2200SP enables quick and easy sharing of high-quality color and black-and-white documents. Scan full-color originals and distribute them via Scan-to-Email/Folder/FTP/HDD or use the embedded Software Developer Kit (SDK) architecture to integrate GlobalScan NX for optimal electronic file management. Documents can be immediately accessed in the field via any Web browser with Scan-to-URL. Built-in USB and SD card slots offer mobile workers the convenience to save documents and generate prints directly at the device for on-the-go productivity.

Build a lasting impression
The Ricoh MP CW2200SP is the only wide format device available that uses GELJET™ ink technology. First introduced on Ricoh’s GELJET line of printers, this fast-drying, waterproof gel ink doesn’t soak the page like traditional inkjet devices. Rather, its colorfast properties allow the ink to dry on contact, minimizing bleed to produce more durable documents that are required to stand the test of time, such as blueprints, schematics and design plans.

Peace of mind for every task
A host of advanced security features are available on the Ricoh MP CW2200SP to protect confidential and proprietary documents from getting into the wrong hands. User authentication restricts access to print jobs from unauthorized users with password or ID card verification. PDF encryption maintains the integrity of scanned PDFs during distribution with password protection and the DataOverwriteSecurity System (DOSS) automatically destroys latent images and data on the HDD.

For more information on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.    

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).
The majority of the companyMar 12 - RICOH MP CW2200SP BRINGS COLOR TO WIDE FORMAT WORKFLOWS  News pressrelease also available in pdf
Ricoh today announced it has been recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies in 2013. The list was revealed Tuesday, March 5, in New York at the World’s Most Ethical Companies Honoree Dinner held in conjunction with the 2013 Global Ethics Summit.

This is the fifth year in a row that Ricoh has been honored for promoting high ethical standards by Ethisphere, a leading international organization dedicated to the creation, advancement and sharing of best practices in business ethics, governance, anti-corruption and sustainability. The organization says its honor “highlights companies that outperform industry peers when it comes to ethical behavior. The 2013 World’s Most Ethical companies are those that truly embrace ethical business practice and demonstrate industry leadership, forcing peers to follow suit or fall behind.” 

This is the seventh year Ethisphere has published the World’s Most Ethical rankings, which were culled from a record number of nominations and applications.

“Every one of us at Ricoh has committed to acting with integrity and honesty at all times, and we take responsibility for our actions,” said Hiroshi Kobayashi, corporate executive vice president, Ricoh Company, Ltd. “Our investors, customers and partners understand the central role integrity plays at Ricoh. Being named to Ethisphere’s 2013 World’s Most Ethical Companies list shows how seriously we take corporate citizenship, and we’re honored to be included.”

Through in-depth research and a multistep analysis, Ethisphere reviewed nominations from companies in more than 100 countries and 36 industries. The methodology for the World’s Most Ethical Companies includes reviewing codes of ethics, litigation and regulatory infraction histories; evaluating the investment in innovation and sustainable business practices; looking at activities designed to improve corporate citizenship; and studying nominations from senior executives, industry peers, suppliers and customers.

“A strong ethical foundation is a competitive advantage, and Ricoh recognizes the important role corporate responsibility plays in improving its bottom line,” said Alex Brigham, executive director of the Ethisphere Institute. “As more and more organizations strive for this honor each year, Ricoh’s inclusion as a World’s Most Ethical Company for 2013 demonstrates its industry-leading commitment to ethics and dedication to integrity.” 

Read about the methodology and view the complete list of the 2013 World’s Most Ethical Companies at http://ethisphere.com/wme. The World’s Most Ethical Companies list will also be featured in the 2013 Quarter 1 issue of Ethisphere Magazine.
|About Ethisphere Institute|

The research-based Ethisphere® Institute is a leading international think-tank dedicated to the creation, advancement and sharing of best practices in business ethics, corporate social responsibility, anti-corruption and sustainability. Ethisphere Magazine, which publishes the globally recognized World’s Most Ethical Companies Ranking™, is the quarterly publication of the Institute. Ethisphere provides the only third-party verifications of compliance programs and ethical cultures that include: Ethics Inside® Certification, Compliance Leader Verification™ and Anti-Corruption Program Verification. More information on the Ethisphere Institute, including ranking projects and membership, can be found at http://www.ethisphere.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyMar 8 - RICOH NAMED TO WORLD’S MOST ETHICAL COMPANIES LIST BY ETHISPHERE FOR FIFTH YEAR IN A ROW  News pressrelease also available in pdf
Ricoh Americas Corporation today announced the merger of two divisions and their product portfolios to improve the experience of customers who buy its business-to-business cameras and lenses. 

The new portfolio, unified under the Ricoh Americas Corporation Industrial Optical Systems, now contains a comprehensive range of cameras and lenses for homeland security, general security, machine vision (the technology and methods used to provide imaging-based automatic inspection and analysis for such applications as automatic inspection, process control and robot guidance in industry), law enforcement, manufacturing, healthcare and geographic information systems.

Customers will now interact with one Ricoh Americas Corporation business unit instead of two when they purchase security or machine vision products formerly managed under the Pentax Ricoh Imaging Americas Corporation industry business unit, and ruggedized “solution cameras” already managed by Ricoh Americas Corporation. 

“Businesses and government organizations that invest in our products deserve a completely satisfying sales, service and support experience,” said Matt Sakauchi , Vice President, Visual Communications Group, Ricoh Americas Corporation. “This integration ensures they have that experience while enabling us to more efficiently focus our R&D effort on the innovations that are most important to our customers.”

Effective April 1, this move combines the Pentax Ricoh Imaging Americas Corporation, Security Systems Division and Ricoh Americas Corporation, Digital Camera Division. Ricoh and Pentax products will remain under their current brands and all consumer products will continue under the management of Pentax Ricoh Imaging Americas Corporation.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh
Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyMar 7 - RICOH UNIFIES BUSINESS-TO-BUSINESS CAMERA AND LENS PRODUCT LINES FOR SUPERIOR CUSTOMER EXPERIENCE  News pressrelease also available in pdf
Mar 5 - RICOH SENIOR VP OF MARKETING DOMINIC PONTRELLI TO PRESENT AT ARGYLE'S CHIEF MARKETING OFFICER LEADERSHIP FORUM IN WASHINGTON, D.C.
Ricoh U.S. Healthcare today unveiled at the HIMSS 2013 Annual Conference and Exhibition a suite of versatile multifunction products (MFPs) and printers engineered specifically to help healthcare organizations improve outcomes in the face of rising costs, new legislation, security risks and provider consolidation.

Created after extensive research into unmet customer needs, the Ricoh Multifunctional Products and Printers for Healthcare – SP 5210DNHW/SP 5210DNHT, SP C431DNHW/SP C431DNHT, SP 5200SHW/SP 5200SHT, and SP 5210SFHW/SP 5210SFHT – offer a range of features to streamline the input, processing and output of healthcare information. 

For example, healthcare organizations can now print patient wristbands from electronic medical records without the need for expensive single-purpose thermal printers or extensive configuration. Ricoh’s new Multifunctional Products and Printers for Healthcare provide a simple yet powerful turnkey solution for wristbands, which today carry an increasing wealth of clinical information, including barcodes, color-coded alerts, patient photos and more. The new Ricoh MFPs and printers further reduce cost of wristband production by deftly handling media as narrow as 3.25 inches, reducing consumption of expensive wristband stock. Ricoh will be offering demonstrations of wristband printing at its HIMSS booth #1361.

Other new features 
Ricoh’s Tray Locks Solution makes it easy to secure sensitive and expensive forms, such as prescription paper. To reduce device management costs, workers can use an SD Card as a Portable Print Configuration Module to simply and efficiently swap out mission-critical devices or replicate system settings across fleets. New Teflon-coated paper trays easily accommodate specialty papers and minimize misfeeds for efficient, uninterrupted print runs. 

The new devices also help organizations address their HIPAA compliance and privacy requirements through features such as: Locked Print technology, which holds documents until an authorized user provides credentials such as a password; Hard Drive Encryption, which encrypts address books, passwords and certain data stored on the device; and the DataOverWriteSecuritySystem (DOSS), which protects valuable information by overwriting digital images on the hard drive. To optimize information flow, Ricoh healthcare MFP users can scan records directly to secure email addresses, folders, FTP sites, document servers and archives.

“This new line of Ricoh devices exemplifies the printer/MFP’s growing service role across the entire continuum of care,” said Michael Campana, Senior Manager, Healthcare Marketing, Ricoh Americas Corporation. “It satisfies the broad-based need for new, innovative business information solutions that directly address the unique challenges of healthcare information systems’ output in the most cost-effective manner.”

Specifications
The new devices print in the 32-52 ppm range with resolution up to 1200 x 1200 dpi. Each MFP or printer comes standard with a Java VM card that enables customers to easily add on Ricoh and third-party applications to gain powerful new capabilities.

The MSRP for each device is as follows: SP 5210DNHW/SP 5210DNHT at $2,399/$2,199, SP C431DNHW/SP C431DNHT at $2,399/$2,199, SP 5200SHW/SP 5200SHT at $3,699/$3,499, and SP 5210SFHW/SP 5210SFHT at $4,719/$4,519. 

To learn more about Ricoh’s full line of products, services and solutions for healthcare, please visit www.ricoh-usa.com/healthcare.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyMar 4 - RICOH UNVEILS MFPS AND PRINTERS ENGINEERED FOR HEALTHCARE  News pressrelease also available in pdf
Despite astonishing advances in treating disease and saving lives, healthcare is still struggling with records. Hospitals are awash in paper, a condition that keeps costs high, potentially serious errors occurring, and virtually everyone frustrated at the sluggish flow of medical information.

To directly address these problems, Ricoh Americas Corporation today detailed a suite of Healthcare Information Services that transform paper medical documents into electronic information, substantially improving the input, processing and output of patient medical data. The ultimate goal is improving healthcare and lowering costs through better information management. Ricoh provided details and demonstrations this week at the HIMSS 2013 Annual Conference and Exhibition March 3-7 in New Orleans in booth #1361.

Ricoh Healthcare Information Services are based on three powerful new technologies: 
• The Ricoh Health Information Management (HIM) Workflow Solution 
• The Ricoh Pharmacy Order Manager Solution
• The Ricoh Forms Management Solution for Healthcare

All three exemplify Ricoh’s Business Information Solutions approach, which tailors custom solutions to clients’ most urgent business challenges. These solutions can also help acute care institutions achieve Meaningful Use of electronic health records (EHR) technology, a criterion for EHR incentive programs for improving care.

“These solutions are directly aimed at three of the most important goals in healthcare: improving quality of care, reducing costs and ferreting out errors,” said Michael Campana, Senior Manager, Healthcare Marketing, Ricoh Americas Corporation. “The common denominator is capturing critical medical information and making it available to the right professional at the instant they need it.”
 
Health Information Management Workflow 
As regulatory and business demands increase, so does paperwork volume. It’s doubling every 3.3 years in the average business(1).  Paper records make document tracking difficult, retrieval labor-intensive, and business processes nearly impossible to standardize. 

The Ricoh HIM Workflow Manager Solution – featuring DocuWare® Electronic Content Management (ECM) software – enables medical charts and other medical documents to be easily scanned, indexed, synchronized with patient metadata and stored electronically. As a result, caregivers and authorized users can access a wide range of information in real time at the point of care, or behind the scenes, in a single search for a patient’s electronic file.  

The solution integrates seamlessly with Ricoh multifunction products (MFPs), which can serve as scanning portals to capture paper-based data. Users can capture information this way in admissions, registration and throughout the medical records process, helping automate deficiency management, unsigned orders management, legal medical record (LMR) consolidation, release of information (ROI), continuity of care and more. The solution is ideal for hospitals that lack EHR systems and hope to obtain federal incentives when they obtain those systems. Nearly three-quarters of hospitals lack EHR systems, and nearly 90 percent are failing to achieve Meaningful Use across all clinical units(2). 
 
Pharmacy Order Management
Medication mistakes represent the largest cause of medical errors in U.S. hospitals, harming 1.5 million patients annually and costing an estimated $3.5 billion a year(3). Contributing to the problem is the typical chaotic hospital pharmacy environment, with overwhelmed pharmacists fielding prescriptions via fax, pressurized tubes or courier deliveries, on a first-come-first-served basis with little or no tracking. 

The Ricoh Pharmacy Order Manager Solution combines Ricoh MFPs and DocuWare DocuScripts software to automate submission and tracking of medication orders. Users can dispense medicine faster, help drive down healthcare costs and ultimately enhance patient care.

The solution provides doctors, nurses and pharmacists with electronic ordering, verification, prioritization and other capabilities that significantly reduce the time from order placement to patient delivery. Users can set priorities, track progress and communicate through the dashboard with ease. Hospital administrators can also monitor activity trends to optimize staffing levels.

Handwritten orders can be scanned, or prescriptions can be entered directly into the hospital’s Computerized Physician Order Entry (CPOE) station. Each order includes the priority status of the prescription. Pharmacists can review the orders via the DocuScripts interface and dispense medication based on priority. The system alerts pharmacists if high-priority prescriptions are late. 

Forms Management Solution for Healthcare
Hospitals are continuously forced to document more information in response to legal, regulatory and operational needs. Yet most of the information acute care facilities need is trapped in paper or paper equivalents such as word-processing, PDF files or printed forms. In general, 80 percent of information captured is in unstructured, paper-based forms/input(4).  The resulting bottlenecks can jeopardize revenue, customer service, cost-effectiveness, cash flow and regulatory compliance.

To address these challenges, Ricoh today unveiled the Ricoh Forms Management Solution for Healthcare powered by Access® EFM. The solution quickly captures, verifies and moves data to where it’s needed most – the critical business systems hospitals rely on for their core operations. Authorized users can easily create and publish data-capture screens that look like paper-based forms. Designers can easily add formulas, field verification and electronic signature capabilities to ensure data is accurately and completely captured. Once a form is deployed, end users – e.g., patients, hospital staff, caregivers or others – can enter and submit information that is routed to reviews and ultimately flows seamlessly into enterprise applications.

The solution can help save time, reduce labor costs, improve accuracy and streamline hospital/doctor/patient collaboration. It integrates easily with hospital applications such as HR, finance, clinical, customer services, administration and more through Service Oriented Architecture (SOA) standards.

“Healthcare is a document-rich industry where Ricoh can contribute significantly in terms of 
cost-effectiveness, productivity and sustainability,” Campana said. “We are demonstrating these capabilities with our 1,600 acute care organization clients and solving challenging customer problems every day.” 

Solutions like these have helped customers like the University of Louisville (Ky.) Hospital save $3 million. 

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:
• Input – capturing valuable information from employees, customers and partners.
• Processing – creating business value from information. 
• And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

(1)“Facts about Paper,” The Paperless Project, February 2013
(2)“Small, Nonteaching, And Rural Hospitals Continue To Be Slow In Adopting Electronic Health Record Systems,” Health Affairs, April, 2012
(3)According to the CDC. National Research Council. Preventing Medication Errors: Quality Chasm Series. Washington, DC: The National Academies Press, 2007.
(4)“Technology Trends You Can’t Afford to Ignore,” Gartner, 2009.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyMar 4 - RICOH HELPS HOSPITALS IMPROVE PERFORMANCE AND LOWER COSTS WITH RICOH HEALTHCARE INFORMATION SERVICES  News pressrelease also available in pdf

February 2013

Feb 22 - [GLOBAL] NOTIFICATION OF PERSONNEL CHANGE OF REPRESENTATIVE DIRECTOR, PRESIDENT AND CHIEF EXECUTIVE OFFICER
Feb 22 - RICOH VP OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT 22ND ANNUAL DYNAMIC WOMEN IN BUSINESS CONFERENCE AT HARVARD BUSINESS SCHOOL
Feb 22 - RICOH HEALTHCARE TO SHOWCASE HEALTHCARE INFORMATION SERVICES AT 2013 ANNUAL HIMSS CONFERENCE & EXHIBITION
Ricoh Americas Corporation today announced the Ricoh Pro™ C901 Graphic Arts + and Ricoh Pro™ C901s Graphic Arts +. The latest in the brand’s digital color production system lineup continues to deliver exceptional quality and performance while offering new enhancements in productivity and paper handling that help customers remain competitive in the growing production print environment.

The Ricoh Pro C901/C901s Graphic Arts + increases productivity with the new Fiery E42 and E82 print servers, running on the latest EFI FS-100Pro platform. New features to accelerate job preparation and enable more work per shift include: a HyperRIP for improving performance by processing multiple job pages simultaneously, and Adobe PDF Print Engine (APPE 2.5), which enables PDF ripping without conversion to PostScript to avoid PDF file errors. Additionally, the Smart Media feature performs automatic tray association when a user’s favorite media is loaded, saving time and minimizing errors.

The Ricoh Pro C901/C901s Graphic Arts + addresses the need for heavier media support with duplexing substrates up to 350gsm included as part of the standard settings while the media library is continually updated to reflect broader grade choices. This enables businesses to offer greater flexibility in their portfolios to meet customer needs. 

“For high-volume production print environments, the Ricoh Pro C901/C901s Graphic Arts + is the best option to deliver high-quality output with maximum power and productivity,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “As Ricoh continues to move forward with a services-led approach, the systems are also a great example of how our hardware and solutions are combining to help customers leverage the wealth of knowledge and information that already exists in their organizations to take their business into the future.”

As many of today’s print service providers are transitioning to full marketing service providers, the ability to offer a wide variety of solutions, as well as high-quality color prints, is essential. To help address this requirement, Ricoh has developed its own set of solutions under the TotalFlow brand and also partnered with several key third-party vendors – PTI Marketing Technologies, EFI, Rochester Software Associates, Objectif Lune, to name a few.  

As a result, Ricoh offers solution bundles that incorporate the C901/C901s Graphic Arts + Edition. These bundles consist of hosted and cloud-based software solutions, a robust line of third-party finishing equipment, business development programs and professional services that are fully supported by Ricoh’s Production Printing Business Group. As Ricoh transforms to a services-led company, it will continue to address customers’ needs by delivering new end-to-end solutions that include printing and business-related solutions.

Businesses will continue to meet their production environment demands with the advance color and speed of the Ricoh Pro C901/C901S Graphic Arts +. Ricoh’s PxP™ chemical toners and oil-less fusing technology ensures the systems deliver near offset results at production speeds of up to 90-pages-per-minute for multiple paper types with Air-Assist Feeding technology. Consistent image quality is also assured with advanced image stabilization, single direction development, mechanical paper registration, enhanced fusing technologies and automatic calibration adjustments.

Both models are designed with Trained Customer Replaceable Units (TCRUs). With TCRUs, key imaging components can be easily replaced by trained customers. This helps business to operate at peak efficiency and maximize system uptime without waiting for service.

For more information on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.    

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyFeb 13 - RICOH’S NEW PRODUCTION SERIES BRINGS ENHANCED PRODUCTIVITY TO PRINTING MARKET  News pressrelease also available in pdf
Every business wants to be green, but it can be harder than it looks. When you’re purchasing office equipment, for example, how do you determine which ones are the greenest? 

To simplify and promote green purchasing, Ricoh Americas Corporation today detailed its participation in the Electronic Product Environmental Assessment Tool (EPEAT) program, the definitive global registry for greener electronics (www.epeat.net/). For the past three years, Ricoh has worked with EPEAT and other stakeholders to develop 59 definitive environmental criteria for Imaging Equipment. Today, the EPEAT registry expanded to include devices such as printers, copiers, multi-function products and other equipment. 

EPEAT is a comprehensive green purchasing standard based upon environmental design attributes, such as, energy efficiency, recycled and recyclable materials, product longevity, packaging, and environmental programs a manufacturer has in place. EPEAT provides purchasers the capability to easily compare environmental performance and practices of various manufacturers in a standardized format. 

“The EPEAT registry will help technology buyers make smart purchases that advance their company’s sustainability initiatives, reducing their environmental footprint and resulting costs,” said Jay Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “Without EPEAT, it can be time-consuming, difficult and confusing for purchasing professionals to wade through all the specifications that may factor into sustainability or comprehend a manufacturer’s environmental program for the entire lifecycle of a product. We have Gold- and Silver-rated products today with many more to come, exemplifying our commitment to global leadership in environmental sustainability and the partnership with our customers.”

For more than six years, EPEAT has helped companies, governments and consumers compare and purchase greener PCs and monitors, resulting in significant environmental benefits. Today’s expansion into imaging equipment was heralded by congressional leaders, environmental groups, leading manufacturers and institutional purchasers.

“I applaud Ricoh for registering such a diverse range of products in EPEAT’s new Imaging Equipment category,” said Robert Frisbee, EPEAT CEO. “Ricoh’s proactive decision to embrace the EPEAT standards shows their commitment to environmental excellence across their product lines.”

EPEAT’s impact
To be added to the EPEAT Bronze registry, an imaging device must meet at least 33 required environmental performance criteria. Products may achieve higher Silver and Gold ratings by meeting up to 26 additional optional criteria. The rating criteria were developed during a four-year stakeholder consensus process that involved hundreds of representatives from the environmental, research, governmental and manufacturing sectors.

According to EPEAT:
• EPEAT’s original PC/Monitor rating system is used as an environmental requirement by eight national governments, including the United States, and thousands of purchasers worldwide. Purchase contracts that require EPEAT registration exceed $65 billion. More than 50 manufacturers have registered their “greener” PCs, monitors, copiers, printers and scanners in more than 40 countries. More than 533 million EPEAT-registered products have been purchased since the original registry debuted in July 2006. 
• Since 2006, purchasers choosing EPEAT-registered electronics over products that don’t meet the system’s criteria have eliminated greenhouse gas emissions equivalent to 11 million U.S. vehicles’ annual impact, avoided more than 394,000 metric tons of hazardous waste and reduced solid waste by nearly 167,000 metric tons – equivalent to nearly 86,000 U.S. households’ annual waste.

The EPEAT imaging standard is based on the specification Institute of Electrical and Electronics Engineers (IEEE) 1680.2 Standard for Environmental Assessment of Imaging Equipment. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com/about/epeat/.

About EPEAT
EPEAT is the definitive global registry for greener electronics. The registry includes the most products from the broadest range of manufacturers and spans the widest array of countries. EPEAT combines strict, comprehensive criteria for design, production, energy use and recycling with ongoing independent verification of manufacturer claims. More than 533 million EPEAT-registered products have been sold worldwide since 2006, resulting in significant environmental benefits. EPEAT was developed through a stakeholder consensus process and is managed by the Green Electronics Council, a non-profit organization based in Portland, Oregon. Learn more at EPEAT.net. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyFeb 12 - RICOH JOINS EPEAT IMAGING EQUIPMENT PROGRAM TO PROMOTE GREEN PURCHASING  News pressrelease also available in pdf
Feb 7 - RICOH AMERICAS CHAIRMAN AND CEO MARTIN BRODIGAN TO KEYNOTE BUSINESS TECHNOLOGY ASSOCIATION (BTA) SOUTHEAST EVENT
To continue helping organizations identify and address today’s major business challenges, Ricoh Americas Corporation is hosting its next Business Information Solutions Conference at Marlins Park in Miami, Fla. on February 5.

This Business Information Solutions Conference event is designed to help companies improve their business results by optimizing the flow of business information from its input, through its processing and its output to the right person at the right time in the right form.

“Our conference held in December of last year met with very positive feedback and confirmed that businesses are looking for concrete strategies they can use to improve their business information workflow,” said Terrie Campbell, Vice President, Strategic Marketing, Ricoh Americas Corporation. “We want to arm businesses with proven insights and practical tools to immediately apply to their own unique situations and this conference is designed to do just that. I’m looking forward to meeting and talking with more people about this important business challenge and offering ideas to the attendees for making some immediate information management improvements in their companies.”

As in December, the Miami conference will offer breakout sessions concentrating on some of the most important information management initiatives organizations are undertaking today, including:
• Optimize Your Mobile Workforce
• Improve the Environmental Sustainability of Your Workflow
• Your Operations More Effective and Efficient – Using a managed document services (MDS) approach to help improve processes, reduce costs and protect yourself from risks
• Get Big Company IT Services for Your Small-to-Medium Business
• In-house Production Print Services - Critical Trends in Enterprise Environments
• Digital Mail - Speed the Flow of Business Critical Mail
• Digital Imaging - Turn Legacy Data Into Usable Intelligence
• Production - Critical Business Communications Enabled by Automated Document Factory
• Production - A New Era in Marketing & Technology

"The December Business Information Solutions conference gave me a better understanding of changes in information with technology, generational workforce and mobile remote workers,” said a Ricoh customer from a California-based utilities company.

For more information, visit http://ricoh-usa.com.

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:
• Input – capturing valuable information from employees, customers and partners.
• Processing – creating business value from information. 
• And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the companyFeb 1 - RICOH TO HOST NEXT BUSINESS INFORMATION SOLUTIONS CONFERENCE IN MIAMI  News pressrelease also available in pdf

January 2013

Nearly two-thirds (64%) of Americans say they’d choose to work virtually if they could. But despite abundant Internet access and increasingly powerful mobile devices, more than half of Americans (53%) believe the concept of the traditional office will last at least another 50 years. Americans who would choose to work exclusively in an office over working virtually would value the superior discipline, connectedness and information security the traditional office provides. 

These are among the top findings in a recent survey of 2,512 American adults conducted online by Harris Interactive on behalf of Ricoh Americas Corporation, a leading provider of business information solutions.

Americans were asked to choose between working exclusively virtually (from home, coffee shop, library, etc.) or exclusively in an office. In citing specific advantages of the traditional office, workers were expressing a fear of irrelevance that virtual work can engender. 

“Virtual office technology has not yet caught up to employees’ fears that they may become irrelevant if they’re not perceived as being fully engaged with the traditional office,” said Terrie Campbell, Vice President, Strategic Marketing at Ricoh Americas Corporation. “While mobility is a signature of the new workforce, workers know they need to seamlessly collaborate with colleagues and superiors to demonstrate their ongoing value, especially in the current economic climate. Although the world is making significant advances in videoconferencing and information management, there’s no perfect substitute yet for meaningful face time. But innovation is moving at unprecedented speeds in this area, and progress will come.”

The generational paradox
When Americans who chose the office were asked why they preferred it over working virtually:

•	66% said they would be more disciplined and productive there.
•	51% said they would want to socialize with colleagues.
•	And 39% said they would feel more secure about accessing, scanning, storing and printing information from an office.

Surprisingly, younger people seem to be the least enthusiastic about working virtually. In fact, 18-to-34-year-olds were the age group most likely to prefer working in an office (43% of them chose the office vs. 31% of those age 35-54 and 36% of those age 55+).
 
Areas for improvement
Meanwhile, two-thirds (67%) of employed adults feel dissatisfied about something in their current work situation, including the inability to get the information they need in a timely manner (18%); the organization being out of date with the latest technology trends (14%); too much paperwork (14%); and failure of co-workers to use technology tools to their full potential (12%).

“Although this dissatisfaction isn’t great news, it’s good that so many American workers appear devoted to improving their personal and organizational performance through better processes and technology,” said Campbell. “At Ricoh, we provide a Business Information Solutions approach to helping organizations and their employees collaborate more closely and productively whether they are working from home, a hotel room, their traditional office or all of the above.”

In fact, Ricoh has empowered its own employees to “go BYOD” (bring your own device). They can use any smart phone or tablet they wish to connect remotely with important sales, service and administrative applications. Ricoh has also propagated policies and controls across all of these devices, maintaining the ability to wipe them clean if an employee leaves.

Methodology
This survey was conducted online within the United States by Harris Interactive on behalf of Ricoh from October 3-5, 2012, among 2,512 adults ages 18 and older. This online survey is not based on a probability sample, and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact linda.montefusco@ricoh-usa.com.

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:

•	Input – capturing valuable information from employees, customers and partners.
•	Processing – creating business value from information. 
•	And Output – distributing the information to the right person at the right time in the right form for productive action.

For more information on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.    



| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).
The majority of the companyJan 31 - WILL THE TRADITIONAL OFFICE EXIST IN 50 YEARS? RICOH SURVEY ASKS  News pressrelease also available in pdf
For better or worse, any piece of information in an organization can end up being evidence. And with information increasingly stored electronically, and growing exponentially, organizations have a formidable challenge properly identifying and collecting electronically stored information (ESI) for litigation.

That’s why Ricoh Americas Corporation today introduced Ricoh Data Forensics Solutions, a spectrum of services that can help corporate legal divisions and outside counsel quickly, safely and cost-effectively manage this critical component of eDiscovery. 

Ricoh Data Forensics Solutions help ensure ESI remains uncompromised, whether it’s stored on servers, PCs, laptops, tablets, social media platforms, thumb drives or smart phones. At stake are millions of dollars in potential fines, damages and litigation outcomes. That’s on top of the sheer cost of eDiscovery, which has become the second-highest category of litigation spending at an average of 17 percent of case costs.

Ricoh Data Forensics Solutions exemplify Ricoh’s Business Information Solutions approach, which tailors custom solutions to directly address customers’ most urgent business challenges. Announced today at LegalTech New York 2013, Ricoh Data Forensics Solutions help clients maximize data integrity, contain costs and minimize risk.

“Federal rules require all discoverable ESI be identified, preserved and accessible,” said Eric Wangler, Vice President, Legal, Ricoh Americas Corporation. “Unfortunately, few organizations have the in-house resources and management know-how to affordably conduct the enormous task of a forensic analysis of electronically stored information on a variety of devices. We bring experienced people, proven processes and uniquely powerful technology to the challenge, helping clients navigate every step of the discovery and ESI lifecycle, including tracking 
and accountability.”

People
Professionals from Ricoh and HSSK Forensics, a Ricoh company, manage data forensics investigations to uncover vital information that otherwise may have gone undiscovered. These professionals are licensed private investigators with multiple professional certifications and more than 60 combined years of serving corporate, legal and professional organizations. HSSK operates the first private computer forensics lab in the nation accredited by the American Society of Crime Laboratory Directors/Laboratory Accreditation Board (ASCLD/LAB), considered the gold standard of lab management.

Processes and technology
Ricoh offers several ESI discovery approaches. Activities can be performed remotely or on-site, depending entirely on customers’ specific needs. Ricoh’s tools include the Remlox™ remote ESI collection tool, an inexpensive and defensible method for acquiring a sector-by-sector forensic image of a computer’s physical hard drive with a documented chain of custody. Ricoh deploys the solution directly to client sites, eliminating the need for expensive on-site forensics collection. Remlox has been deployed more than 5,800 times since 2008 in 36 countries around the world. 

In addition, Ricoh has a proven track record of expert witness testimony in a wide range of high-profile cases. Experts use visual aids and digital demonstrations to clarify key issues for more compelling evidence and to distill complex technical issues into layman’s terms. Ricoh forensics experts can also help translate complex technical details in depositions and transcripts for legal counsel.

The Ricoh Forensics Solutions customer list includes global law firms, manufacturers, retail chains, multinational health care companies, energy producers, government agencies and more.

About Ricoh’s Business Information Solutions
Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information.

The Business Information Solutions approach streamlines an organization’s entire information workflow by improving:
•	Input – capturing valuable information from employees, customers and partners.
•	Processing – creating business value from information. 
•	And Output – distributing the information to the right person at the right time in the right form for productive action.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).
The majority of the companyJan 29 - RICOH DATA FORENSICS SOLUTIONS MAKE RETRIEVAL OF ELECTRONICALLY STORED EVIDENCE QUICK, SAFE AND COST-EFFECTIVE  News pressrelease also available in pdf
Jan 28 - [GLOBAL] RICOH MANAGED PRINT SERVICES NOW 2ND GLOBALLY
Jan 24 - [GLOBAL] RICOH IS ONE OF THE GLOBAL 100 MOST SUSTAINABLE CORPORATIONS FOR THE NINTH YEAR
Jan 22 - [GLOBAL] RICOH TO ENDOW RESEARCH CENTER AT INDIAN INSTITUTE OF TECHNOLOGY GANDHINAGAR
Jan 16 - [GLOBAL] AFICIO SP 100 BLACK & WHITE LASER PRINTER WINS GERMAN "IF PRODUCT DESIGN AWARD 2013"
MALVERN, PA, Jan. 9, 2013 – Ricoh Americas Corporation today announced the SP 8300DN monochrome laser printer, offering new value for print-for-pay businesses and their customers.

The SP 8300DN is a reliable, cost-conscious, network-ready printer ideal for college campuses, libraries or any institution that needs to offer custom charge options. It provides new ways to establish, control and monitor print-for-pay operations, including charges, secure access, job configuration and more.

The 50 ppm device includes high-capacity paper options to handle large volumes of documents up to 11 inches by 17 inches as well as cost-reducing features to control unnecessary printing. Expandable security features such as locked print, hold print, store print and unauthorized copy control can help protect users from having their print jobs fall into the wrong hands. 

The SP 8300DN is built on Ricoh’s new intelligent MFP technology platform, which is designed to seamlessly interface with the Web and cloud services. The platform offers mobility and security for optimal information input, processing and output in any setting. For example, walk-in users can print from portable media such as thumb drives using the device’s integrated USB/SD slots.

Successor to the SP 8200DN, the latest device includes a customizable 4.3-inch touch screen color LCD control panel. A built-in MFP Web browser enables users to navigate and print from the Web, and allows for access to cloud services, including applications for document capture, management, storage, processing (e.g., OCR), printing, sharing, customer relationship management and more.

Print-for-pay establishments can gain even more control over print requests when the 
SP 8300DN is combined with Ricoh’s device management and reporting software, @Remote®, which can monitor fleets of networked printers and MFPs in real time, offering new levels of convenience, optimization and productivity. 

Other printer features include an optional 120 GB hard disk drive for handling larger one-off, print-on-demand jobs. An innovative Eco Night Sensor that saves energy by turning the printer off or into sleep mode after a room goes dark. 

In addition to print-for-pay establishments, other cost-conscious, mid-volume print environments can benefit from the versatile SP 8300DN, including host print environments, small data centers, healthcare facilities, financial institutions and government agencies.

The SP 8300DN is available now for a suggested retail price of $3,060 (USD). To learn more about Ricoh’s full line of products, services and solutions, please visit http://www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).
The majority of the companyJan 9 - RICOH UNVEILS HIGH-PERFORMANCE SP 8300DN LASER PRINTER, IDEAL FOR PRINT-FOR-PAY ENVIRONMENTS  News pressrelease also available in pdf

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