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News Releases


July 2014

SAO PAULO, BRAZIL - Ricoh Latin America, a global technology company, will participate in ExpoPrint Latin America in 2014, the largest fair in the printing industry in Latin America, which will be held from July 16-22, in ExpoCenter Transamerica in Sao Paulo. The fair is held every four years and features the worldJul 11 - RICOH PARTICIPATES IN EXPOPRINT 2014 WITH EXECUTIVE TALK SESSIONS
Jul 10 - [GLOBAL] RICOH BILLBOARD AT GINZA 4-CHOME CROSSING NOW 100% ECO-POWERED ELECTRONIC
Ricoh Americas Corporation today announced it has authored the first study guide for the newly updated CompTIA CDIA+ certification exam. CDIA+ is a key credential for managers of digital business information.

The new CompTIA CDIA+ (CD0-001) Certification Handbook covers all the new subject matter on the updated exam, such as cloud computing, mobile technology, regulatory changes and computations for information volume, network bandwidth and information storage. These are all critical considerations for fostering the digital information companies seek in this new world of work. 

The e-book is published by CompTIA, the premier IT credentialing body, which licensed the content from Ricoh to create the first exam preparation guide CompTIA has ever published. Typically, study guides are published and sold by third parties.

Employers and business clients prize certified CDIA+ professionals, who by passing the rigorous exam prove their expertise in a wide variety of best practices for capturing, transforming and managing the information fueling organizations of every kind. The CompTIA CDIA+ certification covers all the major areas of planning, designing and specifying a digital imaging and content management system. It also provides intensive training to equip account executives and managers with the best foundation for electronic workflow and client IT support. There are more than 13,000 CDIA+ professionals in the world today. Ricoh adapted the e-book content from the intensive training it provides to employees.

“CDIA+ is an incredibly useful credential, and a lot of effort went into updating the certification and preparing the study guide,” said James Stanger, senior director, product management, CompTIA. “We’re extremely pleased with the quality, depth and breadth of the content Ricoh has developed. The case study and questions are based on authentic customer scenarios, not rote knowledge, and focus extensively on both the emerging technology and legal considerations in enterprise content management that will make the biggest differences in clients’ business success.”

Information management professionals who achieve CDIA+ certification typically have titles like electronic records manager, enterprise content management administrator, solution sales specialist or ECM (enterprise content management) consultant.

“To help these professionals prepare, this new study guide directly leverages the expertise Ricoh has developed in finding new ways to help our customers make information work for them,” said Dominic Pontrelli, Senior Vice President of Marketing, Ricoh Americas Corporation. “Similar to Ricoh – but on an individual scale – managers of digital business information are focused on capturing, transforming and managing information so that it gets to the right people at the right time to make critical business decisions.”
	
The study guide is available on the Amazon Kindle store, iBooks, Google Play, Barnes & Noble and Kobo. It  incorporates a wide array of material on enterprise content management, information capture, storage, networking, security, compliance, needs analysis, solution design and implementation. CompTIA enlisted the Vook publishing company to produce the e-book, available in the MOBI and common EPUB e-book formats.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. 

About CompTIA
CompTIA is the voice of the world’s information, communications and technology (ICT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy. For more information, visit CompTIA online and on Facebook, LinkedIn and Twitter.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyJul 9 - RICOH AUTHORS NEW CDIA+ STUDY GUIDE FOR INFORMATION PROFESSIONALS  News pressrelease also available in pdf
Ricoh today announced that it has secured a market leadership position for the third consecutive year in Managed Print Services (MPS), according to a new report from analyst firm Quocirca entitled “Managed Print Services (MPS) Landscape, 2014”.1  Ricoh saw double digit business growth in 2013, helping businesses improve their performance by digitizing information, streamlining workflows and more quickly delivering information to the right people at the right time.  

Ricoh’s MPS offerings are delivered to customers as part of its Ricoh Managed Document Services™ (Ricoh MDS) portfolio. Ricoh’s 30,000 service professionals around the world help businesses in sectors such as financial services and healthcare better manage both print and electronic information. RicohJul 1 - QUOCIRCA NAMES RICOH GLOBAL MARKET LEADER IN MANAGED PRINT SERVICES FOR THIRD CONSECUTIVE YEAR

June 2014

Ricoh Americas Corporation today announced the availability of its 1to1 Create Marketing Services and the results of its first campaign with Graphics Plus of Lisle, Ill. 1to1 Create Marketing Services, powered by PTI Marketing Technologies, is a cloud-based subscription service aimed to help small to medium sized Print Service Providers create, launch, track, manage, modify and optimize turnkey cross-media marketing campaigns. Graphics Plus, a marketing support solutions provider, leveraged the Ricoh service to deliver impressive results for a local health club seeking to increase membership at their expanded facility.  

Graphics Plus was tasked with creating and executing a multichannel campaign, including postcards, pURLs, email blasts, brochures and rack cards, to help increase membership at a local health club. Aiming to reach women aged 21-55 within a two-mile radius of the club’s location, Graphics Plus leveraged 1to1 Create Marketing Services to develop a customized campaign with offers for free trials. Early campaign results showed a more than ten percent increase in facility attendance. 

“Our client sought to launch a cross-media campaign that truly covered multiple touch points to attract prospective members to their expanded gym,” said Michael Jais, partner, Graphics Plus. “Its previous marketing campaigns were static and had little to no personalization. 1to1 Create Marketing Services provided us with an intuitive interface to quickly and effectively develop personalized output, both printed and electronic, to reach our targeted demographic. We were impressed, not only with the effectiveness of the campaign, but the overall process, as well.  The platform is dynamic and requires minimal training. Those benefits resulted in an experience we’re eager to share with more clients.”

The 1to1 Create Marketing Services offering is a cloud-based platform that provides small to medium sized printers with a website portal equipped with all the tools, templates and tips needed to execute ROI-generating marketing campaigns. The platform offers solutions to select prepared graphics, target customers’ audiences, acquire mailing lists, set pricing and more. 

In today’s rapidly changing work environment, Ricoh is focused on information mobility to help customers get information to those who need it, when they need it, to make critical business decisions. 1to1 Create Marketing Services is the latest example of how Ricoh can help Print Service Providers make information work for them, particularly as they look to create new revenue opportunities. 

1to1 Create Marketing Services provide customers with: 
• 45 templates, including direct mail pieces such as post cards, tri-fold brochures, flyers, counter cards, landing pages and email blasts and much more.
• Templates customized specifically for vertical industry needs, including education, healthcare and retail.
• Intuitive and easy tools to segment audiences by geography, age, income, family size and many other demographics.
• Free case studies and market-based value calculators from PODi, the digital print marketing industry association, to help end users understand precisely how their print providers’ marketing campaigns will improve their business results.
• PTI Marketing Technologies, USA Data and ExactTarget have contributed their proven expertise to the service.

“Today’s commercial and franchise printers are constantly on the lookout for ways to generate new business and increase profits,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “At Ricoh, we want to make that happen more quickly, more effectively and more often as our customers adapt to today’s new way of work. This is precisely why we’ve created 1to1 Create Marketing Services. It’s simple, direct and effective – exactly what our customers need to generate ROI-driven, personalized, multichannel campaigns.” 

For more information about 1to1 Create Marketing Services, please visit http://rpp.ricoh-usa.com/services-solutions/1to1-create-marketing-services. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyJun 30 - RICOH LAUNCHES 1TO1 CREATE MARKETING SERVICES TO EMPOWER SMALL TO MEDIUM PRINTERS WITH TOOLS FOR NEW REVENUE OPPORTUNITIES  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled two new high-end business-class projection systems, giving customers in businesses, schools, government agencies and houses of worship new ways to make information work for them in today’s dynamic communications environment. 

The 4500-lumen RICOH PJ WX5361N and 5000-lumen RICOH PJ X5371N projection systems display bright, crisp images as large as 25 feet diagonally from distances of up to 45 feet. They come in a choice of formats: WXGA (1280 x 800 resolution) in the RICOH PJ WX5361N and XGA (1024x768 resolution) in the RICOH PJ X5371N. Available this summer, the systems extend Ricoh’s rapidly expanding audiovisual product line to provide greater flexibility to systems integrators. 

Ricoh will demonstrate both at InfoComm 2014 June 14-20 in Las Vegas at Booth #C5825. These two new high-end business-class projection systems are Ricoh’s newest examples of information mobility – helping customers harness the power of information. 

“These higher-end projectors enable new work styles in business, education, government and worship,” said Matt Sakauchi, Vice President, Technology Marketing, Ricoh Americas Corporation. “In this new world of communication, words aren’t always enough to deliver the full impact of a message. Participants need big, bright, sharp, dynamic graphics and images along with full-bodied, amplified sound. With these capabilities, our customers can better make their information work for them.”

The new projection systems offer a host of features and capabilities for the AV integrator, including built-in networking capability, optional Wi-Fi connectivity, and additional inputs, such as HDMI for Blu-ray video.

The MSRP for the RICOH PJ WX5361N is $2,300, and the MSRP for the RICOH PJ X5371N is $2,450. The projectors can be mounted on tables and ceilings either in front of or behind the screen. The price includes remote control, batteries, cables and cords, along with a 3-year warranty.

Ricoh AV products are available through our AV Distributors Shoreview Distribution and Stampede. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyJun 18 - RICOH UNVEILS NEW HIGH-END PROJECTORS  News pressrelease also available in pdf
Ricoh Americas Corporation is growing its presence in AV this week in Las Vegas at InfoComm 2014, unveiling new interactive whiteboard, portable videoconferencing, digital signage and business projector solutions at the annual event for Audio Video pros. 

Visit Ricoh at InfoComm Booth #C5825.

“At Ricoh, we’re focused on information mobility, which means helping customers get information to those who need it, when they need it to make critical business decisions, and these are our newest AV solutions to do just that,” said Matt Sakauchi, Vice President, Technology Marketing, Ricoh Americas Corporation.

The new RICOH Interactive Whiteboard D5500 is an interactive hardware/software solution for corporations and government agencies that need to collaborate on important business initiatives across offices and geographies. The product enables a company to easily present finely detailed information and images on the 55-inch-diagonal HD screen. Participants can view the information via a virtual private network using PCs, tablets, smartphones or up to four RICOH Interactive Whiteboard D5500s connected across an enterprise. Annotations made on one D5500 appear instantaneously on the other three. The RICOH Interactive Whiteboard D5500 is simple to use and offers a finer, smoother, higher-resolution writing experience than most competing solutions. 

A more economical whiteboard solution involves Ricoh’s new RICOH PJ WX4141N/PJ WX4141NI Ultra Short Throw Business Projection System. The system can make walls and fixed physical whiteboards interactive, enabling businesses, schools and other organizations to improve their performance through more dynamic collaboration. Presenters can display, underline, highlight, annotate, capture, and share projected images that previously would have disappeared when the presentation ended. The new RICOH PJ WX4141NI (the “I” signifies interactive) incorporates an embedded interactivity sensor to activate an included electronic markup pen. 

Available now, dealers can now create a complete videoconferencing solution that enables individuals or groups to come together virtually anywhere there’s an internet connection, on the spur of the moment, enabling them to easily capture, transform and manage information allowing for quicker and more informed decision making. The solution combines two unique Ricoh technologies, the RICOH Unified Communication System P3000 and the RICOH PJ WX4141N Ultra Short Throw projector, in a complete, portable videoconferencing solution for business-to-business applications. The solution helps eliminate the need for costly, complicated permanent videoconferencing rooms, providing a more affordable solution for entire staffs to share. When the need arises, workers can carry the system to their offices, conference rooms or “huddle rooms” and collaborate around the planet.

The Ricoh Digital Signage Solution offers a large-scale alternative to flat-panel digital signage systems with a unique new solution that produces a larger image than conventional flat-panel displays. This mobile projector-based system gives customers the freedom to project brilliant signage or graphics onto flat, curved, conical and even spherical surfaces up to 15 feet wide. Available now, the Ricoh Digital Signage Solution packages Ricoh’s groundbreaking, highly portable RICOH PJ WX4141N Ultra Short Throw projectors with a Lenovo computer preloaded with Scalable Display Technologies’ edge-blending software. The solution is ideal for hotel lobbies, corporate events, hospital foyers, museums, clubs – anywhere one wants signage that will grab attention.

The new 4500-lumen RICOH PJ WX5361N and 5000-lumen RICOH PJ X5371N high-end business-class projectors display bright, crisp images as large as 25 feet diagonally from distances of up to 45 feet. Ideal for bigger rooms in businesses, schools, government agencies and houses of worship, they come in a choice of formats: WXGA (1280 x 800 resolution) in the RICOH PJ WX5361N and XGA (1024x768 resolution) in the RICOH PJ X5371N. The new projectors offer a host of new features and capabilities for the AV integrator, including a built-in networking capability, optional Wi-Fi connectivity, and additional inputs, such as HDMI for Blu-ray video. 

Ricoh AV products are available through our AV Distributors Shoreview Distribution and Stampede.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyJun 18 - RICOH EXPANDS ITS AV OFFERINGS AT INFOCOMM  News pressrelease also available in pdf

May 2014

May 29 - RICOH TURNS OFF SIGNAGE ALL OVER THE WORLD ON UNITED NATIONS WORLD ENVIRONMENT DAY WITH THE EXCEPTION OF 100% ECO-POWERED BILLBOARDS
Ricoh Americas Corporation today unveiled monochrome printers and all-in-one printer/copier/scanners that give customers simplicity, power and superior image quality in a low profile, compact design. 

The RICOH SP 112 printer and the RICOH SP 112SU multifunctional print/copy/scan device have a profile of under 5 inches and 6.5 inches respectively. Combined with their compact 15-x16-inch footprints, they fit virtually anywhere in the small office, home office, medical office or corporate office.

These 16 page-per-minute (ppm) solutions offer up to 1200 x 600 dpi resolution and can be set up in minutes with a simple USB connection. The included Smart Organizing Monitor utility displays toner levels, device settings, and status updates. 

Individual workstyles continue to quickly evolve in today’s dynamic work environment, and as a result information mobility – enabling workers to access information from anywhere at any time – is essential to making critical business decisions. These compact devices are the newest offerings from Ricoh to help customers make information work for them.

“These solutions help our customers with smaller volumes and lighter workloads meet their unique needs for economy and performance,” said Matt Sakauchi, Vice President, Technology Marketing, Ricoh Americas Corporation. “These are important offerings, however, that round out Ricoh’s complete array of solutions. Regardless of the scope, we have a solution to make information work for each customer.”

The new devices feature a strong set of capabilities, including an ID Card Copy mode in the 
RICOH SP 112SU that enables users to copy both sides of a wallet-sized ID card onto a single page for convenience and efficiency.

The RICOH SP 112 and RICOH SP 112SU are faster than predecessor models (up from 13 ppm in the SP 100 e and RICOH SP 100SU e).  Both devices handle larger paper (up from 8.5 x11 inches to 8.5 x 14 inches), and include a 50-sheet paper tray and an all-in-one print cartridge for easy replacement.

The manufacturer’s suggested retail price for the printer-only RICOH SP 112 is $119, and the multifunctional RICOH SP 112SU is $144. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).
The majority of the companyMay 28 - RICOH UNVEILS VALUE-PACKED PRINTERS AND MULTIFUNCTIONAL DEVICES FOR SMALL OFFICES  News pressrelease also available in pdf
May 14 - RICOH AND MINDSHIFT TO PARTICIPATE AT ALA ANNUAL CONFERENCE & EXPOSITION

February 2014

Feb 25 - RICOH PRODUCTION PRINT EXECUTIVE KIRK SZYMANSKI TO PRESENT AT GRAPHICS OF THE AMERICAS
Ricoh Americas Corporation today announced that CEI – The Digital Office has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering. 

CEI – The Digital Office’s professionals have successfully completed expert training on delivering Ricoh’s Production Printing Professional Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to CEI – The Digital Office and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems.  We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About  CEI – The Digital Office |
CEI – The Digital Office has been providing document reproduction, document processing and office automation equipment throughout the Triangle for nearly 60 years. We are dedicated to offering our customers unparalleled service, coupled with a diverse product line that continues to evolve as new, state-of-the-art products emerge. Conveniently located off Highway 70 near the I-540 connector at 8701 Brickell Avenue, we are ideally located to meet the digital office needs of all businesses in our servicing area. Our facility was custom built to meet the greenest of government standards, and more importantly, we are proud of all of our team members for making the effort to help CEI continue to preserve the environment. 

CEI is fully equipped, from our production print showroom to our business center showroom, and our highly trained Account Executives are prepared to demonstrate the technology which can help your office or production environment improve upon the way you do business. Once a solution is selected, the system is pulled from our 10,000 square foot warehouse and custom configured to your specific requirements. From there our warehouse personnel, IT professionals and Account Executives prepare a workflow to ensure a perfect delivery and installation. Once you are properly trained and satisfied with the installation, the rest is up to us. All service calls, supply requests and contract questions are handled locally by our dedicated administrative personnel..

For more information about CEI – The Digital Office , visit http://www.copycei.com

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).
The majority of the companyFeb 25 - CEI – THE DIGITAL OFFICE BECOMES A RICOH CERTIFIED PRODUCTION PRINTING PROFESSIONAL SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled three major innovations for mobilizing information in today’s dynamic healthcare environment. Announced at the HIMSS healthcare IT conference in Orlando, the solutions improve the capture, transformation and management of faxes, prescriptions and clinical photography.

Enterprise fax
Sixty-three percent of healthcare providers still use fax to communicate,(1) and more than 4 in 10 respondents admitted to having read a paper fax intended for someone else.(2)

The Ricoh Enterprise Fax Server Solution for Healthcare helps eliminate the efficiency and privacy problems of “old school” fax, including phone line and paper costs, through a new software-based “electronic faxing” solution. The solution automates fax delivery from Ricoh multi-function products (MFPs) and a variety of clinical and back-office applications, organizes faxes for more secure retrieval (including mobile), and integrates fax with electronic health records (EHR) and hospital information management (HIM) platforms, labs, pharmacies and claims-processing systems. 

The solution lets healthcare organizations retire standalone fax machines and costly dedicated phone lines. It also helps healthcare organizations comply with new, more stringent privacy protections in the HIPAA final omnibus rule.

Plain-paper Rx
Nearly half of Americans take prescription drugs,(3) and physicians ordered or prescribed 2.6 billion drugs in 2010.(4) To meet CMS rules protecting against copying, modification or counterfeiting, many healthcare organizations are using secure watermarked paper with unique serial numbers and time-consuming chain-of-custody procedures. This approach comes with a steep price: 15 to 25 cents per page for the paper alone, plus more costs for dedicated printers and special ordering and management processes.

The Ricoh Secure Plain Paper Rx Solution for Healthcare offers a more flexible and affordable way to meet CMS mandates. Instead of requiring full chain-of-custody documentation, the software uses microprinting, security feature warning boxes, consecutive numbering and other checks-and-balance features. It eliminates the need for pricey paper, removes reliance on printers with locking drawers, and demands significantly less intervention from the hospital’s human resources staff.

Healthcare camera
Digital photos play a major role in the care of wounds, burns and incisions. Unfortunately, downloading images can be error prone, saved images on the camera can present privacy problems, and most cameras can’t be sterilized.

Ricoh today demoed the G700SE Dynamic Capture camera, designed specifically for these healthcare challenges. It’s a powerful solution for capturing patient images, integrating them with EHRs and documenting patient progress over time. With the G700SE, a clinician uses the digital camera’s built-in barcode scanner to link information – such as images of an injury site – to a patient’s chart. The clinician can then enter any additional metadata such as barcodes, user-defined pick-list items, free typed messages and sound.

When the metadata is complete, the image and data stream wirelessly transmits to the EHR or HIM system through Ricoh’s integration solution, powered by InterSystems software. This workflow helps reduce the need for paper records, exhaustive text descriptions, time-consuming uploads, file associations and manual data entry. 

“These three innovations help our customers address a major challenge of our time: more efficiently delivering higher-quality healthcare while ensuring privacy,” said Patrick Braun, Vice President, Healthcare Vertical, Ricoh Americas Corporation. “We look forward to exploring at HIMSS the unique problems that our customers and prospects are facing, and proposing ways we can help.”

See Ricoh at HIMSS booth #3739. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 24 - RICOH UNVEILS THREE IMPORTANT HEALTHCARE INNOVATIONS AT HIMSS  News pressrelease also available in pdf
Commercial printing businesses can now easily expand into a growing signage and display market with new wide-format color graphics printers from Ricoh Americas Corporation that employ aqueous latex ink – a more environmentally-friendly ink as compared to traditional petroleum-based inks due to its lower levels of volatile organic compounds (VOCs).

The new RICOH Pro L4160 and RICOH Pro L4130 deliver high print productivity and quality as a result of technological innovations, which include the use of Ricoh piezoelectric print heads. These roll-to-roll large format printers handle media sizes up to 63.8 inches (L4160) or 54 inches (L4130) wide, and support up to seven colors in various configurations, including orange, green and white inks in addition to CMYK. 

The L4100 series – Ricoh’s first entry into wide-format graphics – is intended to help customers expand their service offerings and increase value to their customers. An additional benefit is that the L4100 series may reduce the environmental impacts of printing through its use of aqueous latex ink and ability to operate with low power consumption. Both printers use standard 100-120v power, eliminating the need for rewiring to 220-240v. Additionally, the RICOH Pro L4160 and RICOH Pro L4130 are designed to help lower energy consumption and costs, and have the ability to use a much broader range of heat sensitive media, which make the L4100 series a smart choice for customers.

The L4100 series’ use of latex ink eliminates the need for special ventilation that traditional wide-format graphics printers require. But more importantly, the prints are quickly ready for finishing after exiting the system, because of a low curing temperature. Employing Ricoh’s latest generation of high quality, stainless steel multiple jetting piezo inkjet heads, up to three different drop sizes are produced at once, with drops as small as four picoliters (pL). Varying drop sizes result in smoother gradations and sharper details, especially with fine lines and small fonts.

Ricoh latex inks offer outdoor durability of one to two years, or two to three years with lamination. With white ink, printers’ clients benefit from brilliant color on all substrates – including transparent and dark materials – for signage, branded materials and window displays. The addition of orange and green extends the color gamut to encompass a wider range of vibrant colors, ideal for both indoor and outdoor materials, and to reproduce corporate colors or spot colors accurately.

The L4100 series quickly and easily create durable outdoor and indoor signage, including banners, POS/POP posters, vehicle wraps and wall coverings. Both systems print on a wide range of substrates, including PVC, tarpaulin, synthetic paper, coated paper, non-coated paper and textiles. 

“Our customers are constantly looking at ways to differentiate and increase their market opportunities,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “The L4100 series can be that stepping stone for customers that want to offer multi-tiered marketing campaigns.”

Analysts predict strong growth in the wide-format printing market. For example, InfoTrends expects the retail value of wide-format printing in North America to grow at a compound annual growth rate (CAGR) of 7.9 percent, reaching $23.6 billion by 2016 (http://www.prweb.com/releases/2013/6/prweb10828358.htm).

L4100 series features summary

• Up to seven color printing — CMYK, orange, green, and white
• Latest generation Ricoh piezo variable drop print head, with drops as small as four pL
• Aqueous latex ink can have low environmental impact
• Durable printing for outdoor and indoor applications
• Fast throughput
• Wide range of media supported, from PVC to paper to textiles and more
• Choice of two print widths (63 inch or 53 inch)
• Lower ink curing temperatures for reduced energy consumption and use of lighter-weight and heat sensitive materials
• Includes Ricoh Software RIP
• Print drivers for third party RIP’s available
• Supported by ONYX

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 20 - RICOH INTRODUCES NEW LATEX WIDE-FORMAT PRINTERS FOR OUTDOOR AND INDOOR SIGNAGE  News pressrelease also available in pdf
Ricoh Americas Corporation today announced that Halsey & Griffith Office Solutions has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering. 

Halsey & Griffith Office Solutions’ professionals have successfully completed expert training on delivering Ricoh’s Production Printing Professional Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to Halsey & Griffith Office Solutions and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems.  We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About Halsey & Griffith Office Solutions |
Halsey & Griffith Office Solutions has been serving South Florida since 1921, providing the technology and expertise needed to help businesses run smoothly and efficiently.  Halsey & Griffith manages everything from printer and copier networks, document and business workflow, and IT infrastructure with a commitment to providing service excellence. Our service technicians are some of the most highly trained, experienced, and friendly in South Florida. Customers of Halsey & Griffith receive uptime in excess of 95% that results from dedication to technician training and servicing techniques.

For more information about Halsey & Griffith Office Solutions, visit http://www.halsey-griffith.com

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 20 - HALSEY & GRIFFITH OFFICE SOLUTIONS BECOMES A RICOH CERTIFIED PRODUCTION PRINTING PROFESSIONAL SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
Ricoh Americas Corporation today announced a strategic partnership with InterSystems to develop new information solutions for acute healthcare that can improve workflow, cost-efficiency and ultimately patient care. Both companies will be exhibiting at the upcoming HIMSS 2014 Annual Conference and Exhibition, Feb. 23-27 in Orlando. 

InterSystems, a global leader in software for connected care, provides InterSystems HealthShare®, a health informatics platform, which enables strategic interoperability and analytics for action across a hospital network, community, region or nation. The Ricoh partnership with InterSystems will enable interoperable solutions designed to better manage healthcare information.

One solution, which will be demoed at HIMSS next week, will enable clinicians for the first time to photograph a newly admitted patient’s injury and automatically insert the photo into the patient’s electronic health record (EHR) without ever leaving the patient’s bedside. Before taking the picture, the clinician would use the Ricoh Healthcare Camera to scan a barcode on the patient’s wristband and add information to describe the injury. The tags could include user- defined items, such as “laceration” and “left leg,” data the clinician enters directly, and even voice recordings. The photo image and data would then wirelessly attach to the patient’s EHR. This solution would quickly and easily create more complete pictures of patients’ progress, supporting improved outcomes.

“Information gaps are a big problem in healthcare,” said Patrick Braun, Vice President, Healthcare Vertical, Ricoh Americas Corporation. “The ability to dynamically capture unstructured content objects at the point of care, index them, and intelligently structure this information for secure sharing among caregivers truly advances information mobility across the patient care continuum. For many healthcare organizations, unstructured information remains the anti-matter to interoperability and workflow process automation. Through our strategic partnership with InterSystems, we are eliminating silos of disparate data, streamlining workflows and providing innovative solutions making information work for our healthcare customers globally.”

In the photography scenario, InterSystems HealthShare seamlessly integrates the camera, an EHR, and Ricoh technology, employing healthcare industry standards including, but not limited to, Health Level Seven International (HL7), Xtensible Markup Language (XML) and several Integrating Health Enterprise (IHE) profile standards for healthcare information exchange across disparate devices, systems and organizations. HealthShare is IHE-certified for interoperability.

“Ricoh is an innovator in the capture, transformation and management of information, and our technologies working together promise to enable healthcare breakthroughs for our clients,” said Paul Grabscheid, Vice President of Strategic Planning, InterSystems. “We look forward to a long and fruitful partnership that helps clients around the world to capture, share, understand, and act upon real-time healthcare data, combining our strategic interoperability foundation with Ricoh’s innovative technologies and solutions to enable safer, more effective and more efficient care.”

Ricoh will have ongoing demos of the solution at their HIMSS booth #3739 and InterSystems will have demos at their HIMSS booth #2741 on Monday, Feb. 24 at 4:00 p.m.; Tuesday, Feb. 25 at 11:00 a.m.; and Wednesday, Feb. 26 at 10:00 a.m. In addition to InterSystems, strategic Ricoh partners also exhibiting with Ricoh at HIMSS include: Nuance, DocuWare, NSi, OpenText and Access.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

About InterSystems 
InterSystems is a global leader in software for connected care, with headquarters in Cambridge, Massachusetts, and offices in 25 countries. InterSystems HealthShare® is a health informatics platform that enables strategic interoperability and analytics for action across a hospital network, community, region or nation. InterSystems CACHÉ® is the worldFeb 19 - RICOH AND INTERSYSTEMS ANNOUNCE STRATEGIC PARTNERSHIP TO DELIVER HEALTHCARE BREAKTHROUGHS  News pressrelease also available in pdf
Feb 18 - RICOH TO SHOWCASE SOLUTIONS FOR MOBILIZING CRITICAL HEALTHCARE INFORMATION AT 2014 ANNUAL HIMSS CONFERENCE & EXHIBITION
Feb 13 - [GLOBAL] ARE YOUR CUSTOMERS HAPPY? IT DEPENDS WHO YOU ASK
Ricoh Americas Corporation today announced it will offer Managed Review Services, reinforcing the company’s eDiscovery services for law firms and corporate counsel seeking to outsource the entire process to a single, highly qualified vendor.

Managed review is the initial review of information, both paper and electronic, that is relevant to pending litigation. With Ricoh’s new Managed Review Services, clients can now come to Ricoh for this and all of their eDiscovery needs rather than introducing potential complications, delays, errors and unnecessary costs by hiring multiple vendors.

Ricoh announced the new service today at LegalTech® New York 2014, the premier conference and trade show for technology in the legal community, where it is exhibiting in Booth # 224/226.

“With attorney review consuming such a large portion of litigation budgets, we’ve carefully developed a service based on best practices in document management and staffing to help meet our clients’ demanding standards,” said Bob Brock, Vice President, Legal and Managed Services, Ricoh Americas Corporation. “Our Managed Review Services help unify eDiscovery, from identification to production, helping make it quick and cost-effective for our clients.”

Ricoh Managed Review Services include:
• A single point of support. Ricoh’s project management team coordinates the project workflow from data capture, data reduction and processing through the managed review. 
• Secure review locations. Ricoh provides multiple urban locations across the United States that include all necessary equipment, software training, data security, screening, contract attorneys, review managers and staff oversight. 
• Experienced Relativity® Premium Partners. Ricoh blends just-in-time attorney staffing with its review platforms offering and expert consulting to improve first level review results. To reduce time and cost of review, Ricoh employs predictive coding options (clustering, email threading, assisted review) and enhances the Relativity interface to improve metadata tagging and information security.

A key partnership
Ricoh is partnering with Hudson Legal, an acknowledged leader in first level review, to provide the service. The award-winning company offers fully screened contract attorneys, locations around the country, expert project managers, efficient review centers and comprehensive productivity tracking.

Ricoh Managed Review Services are especially agile and flexible. For example, Ricoh orchestrated an emergency project over Thanksgiving weekend last year to respond to an organization’s data breach. The project team reviewed and coded more than 70,000 documents containing personally identifying and private health information on clients, employees and donors. The project was successfully and accurately completed in time for notification of affected parties within aggressive HIPAA Omnibus and IRS reporting windows.

“In any situation, emergency or not, Ricoh, in partnership with Hudson Legal, can provide a quick and cost-effective first level review either separately or as part of a full eDiscovery service offering,” said Brock. “We look forward to continuing to deliver to this high standard.”

Ricoh is one of the largest providers of legal document services in the country, providing a full suite of services for law firms and corporate counsel. Customers include the majority of the AmLaw 200 and NLJ 250 firms, and the legal departments of many Fortune 1000 companies. 

For more information on Ricoh’s legal solutions, please visit www.ricoh-usa.com/legal.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 4 - RICOH ROUNDS OUT EDISCOVERY OFFERING WITH MANAGED REVIEW SERVICES  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled a new early data analysis service for corporate legal departments combining highly intuitive data culling, a simple user interface, an innovative cost calculator and an affordable, behind-the-firewall method of controlling costs.

Customers deploy the Ricoh Electronic Discovery Insight (REDI) solution within their environment before they ever need it. At the onset of litigation, investigation or regulatory action, they can perform natural language queries and granular culling through a browser-based, intuitive interface. Queries trigger powerful analysis and identification of potentially relevant data, providing valuable insight to reduce data before it is processed and expensive review takes place.

Ricoh announced the new service today at LegalTech® New York 2014, the premier conference and trade show for technology in the legal community, where it is exhibiting in Booth # 224/226.

REDI’s interactive interface allows customers to search and retrieve information by date, keywords, key phrases, file type, custodians and other parameters, refining results with Boolean connectors, in addition to wildcard and proximity searching, without requiring IT support for coding/scripting of complex search algorithms. Users can quickly and easily access very large data sets and identify likely relevant information, enabling them to make appropriate decisions which may have a positive impact on the downstream costs of document review. REDI also provides detailed reports showing analysis results, data volumes involved and projected review costs, among other things – all of which assist the customer in improving litigation strategy and building a defense against overly burdensome discovery requests.

Powerful, yet cost-effective
The REDI service gives customers all the power of permanently installed eDiscovery analysis tools without the capital investment, delays and proprietary lock-ins. It offers seamless integration with other eDiscovery solutions, e.g., hosted review platforms, and eliminates the need for programming knowledge. Employing technology used in some of the most demanding ESI settings, REDI rivals the affordability of tools with a fraction of the power. And unlike software-as-a-service (SaaS) processing tools, REDI helps keep customer data safe and secure behind the company firewall. 

“As a full-service provider of eDiscovery services, we listened to our customers and developed a cost-effective solution that pinpoints their relevant information, mitigates their risk, manages their costs and protects their data,” said Bob Brock, Vice President, Legal and Managed Services, Ricoh Americas Corporation. “REDI is a unique combination of simplicity and power, and our customers are eager to look to a partner like Ricoh to provide simple, yet innovative ways to make information work for eDiscovery clients.”

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 4 - RICOH ELECTRONIC DISCOVERY INSIGHT SERVICE HELPS MAKE ELECTRONIC DATA ANALYSIS SIMPLER, SMARTER AND MORE AFFORDABLE  News pressrelease also available in pdf

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