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News Releases


November 2014

Nov 20 - [GLOBAL] RICOH POSITIONED AS A “LEADER” IN 2014 GARTNER MAGIC QUADRANT FOR MANAGED PRINT AND CONTENT SERVICES, WORLDWIDE

October 2014

Ricoh Company, Ltd. (President and CEO: Zenji Miura) today issued its Ricoh Group Sustainability Report 2014. Since fiscal 2012, Ricoh has released a sustainability report that integrates financial information with non-financial information on society and the environment.

This year’s report introduces the Ricoh Group’s activities aimed at enhancing corporate value with a focus on the 18th Mid-Term Management Plan started in April. In special feature sections titled “Creating New Customer Value,” “On a Quest for New Business Domains” and “In Pursuit of a Sustainable Society,” the report highlights distinctive initiatives being undertaken by the Group. Ricoh also emphasizes intelligibility, and specialized information is published on its website to supplement the Sustainability Report 2014.

The Ricoh Group Sustainability Report 2014 is available on our website and in PDF and digital book format*, the latter being best suited for viewing on tablet devices.

In terms of disclosure items, Ricoh has utilized guidelines such as the International "IR" Framework by the International Integrated Reporting Council, and Sustainability Reporting Guidelines by GRI. With the release of this report, Ricoh aims to share factual information as well as the policies, strategies and concepts that underpin them to facilitate a deeper understanding of the Group’s activities. Through this report, we hope to foster understanding and sympathy on the part of all stakeholders for the many facets of the Ricoh Group’s business activities, and channel the resulting feedback into improving management and enhancing corporate value.
Oct 17 - RICOH PUBLISHES RICOH GROUP SUSTAINABILITY REPORT 2014  News pressrelease also available in pdf
Ricoh has again earned a leadership position in worldwide Managed Print and Document Services, according to the new “IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor Assessment — Focus on Managed Workflow Services”*1. Key factors that contributed to Ricoh’s positioning include our extensive product portfolio, highly skilled professionals, and industry-specific solutions. In addition, the report highlights Ricoh’s unique combination of proprietary and third-party analysis tools that enable sophisticated workflow assessment.

In a report that has a slightly different focus than prior years, the 2014 IDC MarketScape goes beyond Managed Document Services to feature a comprehensive assessment of business process analysis including the modeling, mapping, design and re-engineering of document-intensive business processes.

“At Ricoh, projects are managed in a collaborative environment which enables cross-functional skill sets to be assembled based on customer needs”, said Holly Muscolino, Research Vice President, Document Solutions. “Based on this, and their growing team of industry- and technology- specific workflow specialists, Ricoh is well-positioned to help enterprises improve their business processes.”

According to the report, “Managed print and document services (which Ricoh labels Managed Document Services or MDS) remain at the forefront of Ricoh’s strategy, but the company is pushing the boundaries of MDS to include a variety of services that reach deeper into the enterprise and provide a platform for improved process efficiency and lower cost of operations.”

“Our leadership position in the IDC report is entirely attributable to our customers,” said Yoshi Sasaki, General Manager, Business Services Center, Business Solutions Group, Ricoh Company, Ltd.  “The high marks we received from our customers and partners are a gratifying endorsement of our approach – helping our customers eliminate pain points and thrive in this new world of work.”

In addition to this newest IDC report, Ricoh was also named a leader in Worldwide Managed Print Services in the "IDC MarketScape: Worldwide Managed Print and Document Services 2013 Hardcopy Vendor Analysis”.*2 Ricoh was also named a global market leader in MPS for the third consecutive year in a report from Quocirca entitled “Managed Print Services (MPS) Landscape, 2014.”*3 Gartner has also positioned Ricoh in the Leaders Quadrant in their annual “Magic Quadrant for Managed Print Services Worldwide”*4 2013 report. In addition, Gartner ranked Ricoh in the top three in its global 2013 "Competitive Landscape: Managed Print Services, Worldwide” for its estimated worldwide direct MPS revenue.*5

For more information on Ricoh’s services portfolio, visit http://services.ricoh.com/.

About IDC MarketScape

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of vendors can be meaningfully compared. The framework also provides buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
 
*1“IDC MarketScape: Worldwide Managed Print and Document Services 2014 Hardcopy Vendor Assessment — Focus on Managed Workflow Services.” Doc # 250631, September 2014.

*2“IDC MarketScape: Worldwide Managed Print and Document Services 2013 Hardcopy Vendor Analysis,” Doc # 242217 July 2013.

*3QUOCIRCA, Managed Print Services (MPS) Landscape, 2014, Louella Fernandes, Clive Longbottom, June 30, 2014

*4Gartner, Inc., “Magic Quadrant for Managed Print Services, Worldwide”, Ken Weilerstein, Sharon McNee, Elizabeth Kim, October 21, 2013

*5Gartner, Inc., “Competitive Landscape: Managed Print Services, Worldwide, 2013” Elizabeth Kim, Ken Weilerstein, October 21 2013
Oct 16 - IDC MARKETSCAPE NAMES RICOH A LEADER IN MANAGED PRINT AND DOCUMENT SERVICES FOR FOURTH TIME
Ricoh Americas Corporation today unveiled Ricoh Meeting Room Services, enabling companies to more efficiently use conference rooms and curb the expense of unused spaces. 

Offices spend $20,000 a year or more on their meeting rooms, but these rooms are empty nearly half of the time.(1,2)That means companies are spending too much money on space that isn’t being used. Ricoh Meeting Room Services, which incorporate market-leading technology from Condeco, address this inefficiency with an intelligent solution that minimizes “no-shows” by using ID sign-in technology and sensors to report occupancy rates and patterns in real-time. 

“We hate to see companies wasting money on unused space,” said Tim Vellek, Senior Vice President, Marketing, Ricoh Americas Corporation. “With Ricoh Meeting Room Services, we’re giving them more information about how they’re using their rooms, when peak periods occur, how to be more efficient, and how to get more value from existing real estate.” 

Combining Ricoh’s service expertise with Condeco’s technology, Ricoh Meeting Room Services provide information mobility for facilities, operations and office managers. The services capture real-time room usage data, analyze patterns, and re-engineer optimization plans to help balance occupancy rates and drive measurable cost savings. Ricoh Meeting Room Services can help companies manage an entire meeting room inventory via the Condeco software solution for booking meeting space, inviting attendees, reserving audiovisual equipment, ordering meals and activating electronic signage.

Beginning with an expert assessment, Ricoh communication consultants work directly with customers to meet their specific needs. Ricoh Meeting Room Services can incorporate other Ricoh solutions, including digital projector systems, interactive whiteboards, video conferencing and paperless meeting services. After design and implementation, Ricoh will help ensure objectives are met and drive continuous optimization.
 
“Meeting room optimization is a matter of streamlining information workflow, which is Ricoh’s core mission and the main capability of the technology we’ve provided for the solution,” said Martin Brooker, COO of Condeco. “This partnership gives companies access to Ricoh’s personalized service experience from the beginning, helping them continuously optimize their meeting rooms to make the most of their implementation.”

While managers oversee room usage, individual employees can swipe their ID cards or enter PIN codes at any meeting room door to book the space on the fly, manage no-shows, begin meetings and release rooms at the end of the session. For further precision, wireless sensors can be added to remotely track actual room utilization.  

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

About Condeco
Powering Change. Condeco is the leading provider of integrated meeting room, desk booking and space utilization technologies. Our robust software and exceptionally designed hardware is the most feature-rich and versatile on the market. Condeco powers your business to change the way you work and manage your real estate more effectively. www.condecosoftware.com

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyOct 8 - NEW RICOH MEETING ROOM SERVICES HELP COMPANIES IMPROVE THE WAY THEY MANAGE THEIR WORKSPACE  News pressrelease also available in pdf
Oct 7 - [GLOBAL] RICOH AWARDED HIGHEST GOLD RATING IN ECOVADIS SUPPLIER SURVEY
mindSHIFT Technologies, Inc., a Ricoh company and leading provider of managed IT, cloud, data center and professional services today announced it has been recognized again by International Legal Technology Association (ILTA) members for providing exceptional customer service to the legal community in the annual 2014 ILTA/InsideLegal Technology Purchasing Survey.

Ricoh and mindSHIFT each have deep experience in serving thousands of law firms and corporations, including more than 90 percent of Am Law 200 and NLJ 350 firms, as well as legal departments of many Fortune 1000 companies. Since 2008, mindSHIFT has been consistently named in the ILTA/InsideLegal Technology Purchasing Survey for its expertise in providing IT services to the legal industry.

“Law firm professionals today already have enough work without the complexities of keeping up with all facets of IT management. With our legal industry expertise, mindSHIFT takes the burden of IT challenges off of our clients’ shoulders, allowing them to focus on more strategic initiatives that promote business continuity and firm growth,” said Ed Grubb, mindSHIFT Vice President of Legal Services. “We are honored by our legal customers who continue to recognize mindSHIFT’s quality of service in this important survey.”

Ninety percent (90%) of respondents reported that they used outside technology consultants to assist with some aspect of firm operations, technology and infrastructure. mindSHIFT was identified as having provided exceptional customer service within the last year.

In its ninth edition, the survey which is conducted jointly by ILTA and InsideLegal covered 31 questions and was distributed online to 1,407 ILTA member law firms worldwide. Respondents provided feedback to questions related to IT budgeting and purchasing, technology purchases, IT purchasing influencers, technology trends and IT challenges, big data, mobile trends and policies, and business parties and outside consultants.

For information on mindSHIFT’s legal IT services, please visit http://www.mindshift.com/Services/Professional-Services/IT-Consulting-for-Law-Firms.aspx.  For more information on Ricoh’s full line products, services, and solutions, please visit www.ricoh-usa.com.

About ILTA
ILTA is the premier peer networking organization, providing information to members to maximize the value of technology in support of the legal profession.  For more information on ILTA, visit ILTA’s website or contact Peggy Wechsler at (512) 795-4662 or peggy@iltanet.org.  www.ILTANET.org

About InsideLegal
InsideLegal is the insider’s guide to doing business in legal technology – both in the U.S. and internationally – for legal technology thought leaders, consultants/technologists, vendors and law firm innovators.  For more information, please contact JoAnna Forshee at jf@InsideLegal.com.  www.InsideLegal.com


| About mindSHIFT Technologies, Inc. |

mindSHIFT, a Ricoh company, is one of the largest IT outsourcing and cloud managed services providers, serving small and mid-size businesses for 15 years. At mindSHIFT, we’re about keeping your IT systems up and running, providing personal attention and making you more productive. We’re big enough to offer the facilities, services and expertise you expect, but small enough to provide the support and attention you demand. Learn more at www.mindSHIFT.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyOct 7 - MINDSHIFT TECHNOLOGIES RECOGNIZED FOR EXCEPTIONAL CUSTOMER SERVICE IN LEGAL INDUSTRY SURVEY FOR SEVENTH CONSECUTIVE YEAR  News pressrelease also available in pdf
Ricoh Americas Corporation today announced a partnership that will streamline the movement of educational materials, tests, assignments and other content into and out of Blackboard’s market-leading teaching and learning environments.

The new partnership, announced today at EDUCAUSE 2014, is the first between a major document imaging vendor and Blackboard. It includes a technology integration initiative aimed at tackling the most pressing challenges students, educators and institutions face today. 

“Our research at higher education institutions around the world has uncovered remarkable educational benefits from online learning technology,” said Renaud Rodrigue, Vice President, Education Market, Ricoh Americas Corporation. “But it has also uncovered a wish list for what students, faculty and administrators hope learning environments will offer over the next several decades. We’ve listened carefully to our customers, and we are hard at work giving them what they’re asking for.”

The first fruits of the partnership were on display today at EDUCAUSE as Ricoh demonstrated a new ability to scan paper documents on a multifunction product (MFP) and have them automatically flow to a student or faculty member’s Blackboard Learn account via Ricoh’s Integrated Cloud Environment (ICE). The demonstration included ultra-simple printing of content from that environment as well (printing on campuses is far more complicated than people realize or than it needs to be, in Ricoh’s view). As the leader in information mobility, Ricoh is committed to giving students and faculty the right information in the right form at the right time and place.

“Our work with Ricoh will seamlessly extend the Blackboard learning environment to the world of hard copy capture and distribution while preserving the signature fluidity of our technology,” said Kathleen Vieira, Vice President, Business Development, Blackboard. “The goal is a streamlined experience and, as always, a sharp focus on learning results.”

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyOct 1 - RICOH INTEGRATES WITH BLACKBOARD LEARN TO PROVIDE PRINTING AND SCANNING CONVENIENCE TO EDUCATION MARKET  News pressrelease also available in pdf

September 2014

Ricoh Americas Corporation today announced its lineup of innovations at GRAPH EXPO 14, featuring its extensive portfolio of new and enhanced hardware, software and services.  With award-winning offerings that span from digital cutsheet, wide-format and inkjet continuous feed devices; to critical communications and workflow offerings, to digital marketing and color management services, Ricoh is defining what production print means to businesses today and in the future. 

Ricoh’s booth metropolis is filled with tools that speak to customer needs – innovative technology solutions aimed at making information work for printers of all sizes, helping to reduce operating costs, and increase efficiencies and business opportunities. As attendees wander through the cityscape, they can enter subway stations or bus stops and watch videos and presentations on a Jumbotron screen, experiencing the breadth of Ricoh solutions in action.  

Innovations showcased at the booth (#1931) include:
• MUST SEE ‘EM 2014 Award-Winning RICOH Pro VC60000 marks a new milestone in the evolution of its production print inkjet portfolio. The new system, coupled with Ricoh’s software offerings, enables a more rapid shift from offset to digital as commercial printers focus on data-driven applications and workflows requiring high performance color inkjet presses with vibrant print quality and increased media flexibility. The RICOH Pro VC60000 is capable of producing more than 100,000 letter images per hour.
• RICOH Pro C7100X series, Ricoh’s latest production cutsheet device family, offers a fifth color station. With an added station for either white or clear ink, these high-speed, production color devices and multi-function printers (MFPs) enable shops to expand their application portfolio and deliver unique output to their end customers. The RICOH Pro C7110X, printing at 90 pages per minute (ppm), will be on display in the Ricoh booth with a GBC StreamPunch Ultra finishing solution.
• RICOH Pro C9100 series is Ricoh’s newest high speed, heavy segment production color device family. With speeds of up to 110 and 130 ppm and the ability to print on media up to 400 gsm, the RICOH Pro C9100 and RICOH Pro C9110 deliver high-quality output, increased productivity and reliability at prices much lower than what is currently available today, further enabling companies to transition from offset to digital.  
• MUST SEE ‘EM 2014 Award-Winning RICOH TotalFlow BatchBuilder is a new, industry-first software solution simplifies and automates the batching and scheduling of short-run digital work for centralized job control. The vendor-neutral offering empowers users seeking better ways to meet production demands from high volumes of short-run and on demand jobs, while minimizing labor costs, increasing efficiency and throughput, and more effectively managing jobs.
• RICOH TotalFlow Path is a hardware agnostic offering designed to intelligently connect multiple production print processes ultimately increasing automation. It allows printers to redefine workflows; merge stages of the print process; including applications such as web-to-print; pre-press; print management etc., and enable information to flow swiftly and easily while keeping overall operating costs low.
• Critical Communications Solutions Suite – featuring the MUST SEE ‘EM 2014 award-winning postal enablement feature, this industry-first portfolio now offers a new Avanti Slingshot Connect feature, enabling users to send jobs and JDF information to their MIS system from RICOH ProcessDirector. This updated version of the solution also enables users to archive PDF and AFP jobs, and their associated index information, as a step in workflow before or after print. This new integrated Archive feature empowers operators to search for archived jobs or documents quickly and easily right from the GUI and then view, reprint or take other actions as needed.   
• MUST SEE ‘EM 2014 Award-Winning 1to1Create Marketing Services is a cloud-based platform and subscription service aimed to help small to medium sized Print Service Providers create launch, track, manage, modify and optimize turnkey cross-media marketing campaigns. It provides a website portal equipped with the tools, templates and tips needed to execute ROI-generating personalized marketing campaigns. The platform offers solutions to select prepared graphics, target customers’ audiences, acquire mailing lists, set pricing and more. 
• Ricoh’s Color Management Services is a full suite of solutions and services that enable printers to develop an effective color management strategy and meet color requirements from their customers. These services offer a number of tools to printers including: color gap analysis, color conformance and assistance, G7 master printer qualification service and customer color management. This service, which now includes a selection of CGS ORIS solutions, was develop to satisfy printer specific training needs and support print service providers, especially those in environments where achieving color consistency and excellence is essential to their business.  
• RICOH Pro L4160 is a wide-format color printer designed for sign shops and printers providing large display-type print jobs. It offers superior print quality and color matching that is a must for printing brilliant signs, banners, wraps, and point of sale displays in vivid color on a wide range of substrates. Seven-color printing – CMYK, orange, green and white aqueous latex inks – offers an increased color gamut and the ability to print on clear substrates and backlit substrates. The printer’s aqueous latex inks are also toxin-free and odorless, eliminating the need for special ventilation equipment. At GRAPH EXPO, Ricoh will highlight the RICOH Pro L4160 with a GBC Spire laminator. 	
• RICOH Pro C5110s sets a standard in value, versatility and footprint. Multiple technologies that include a unique ac-transfer system and elastic fusing belt illustrate outstanding output on a wide variety of textured media. Ricoh’s expanded media library enables customers to easily manage an extensive list of substrates and the key printing parameters to optimize the output quality on each substrate, thus maximizing productivity and image quality. 
• RICOH Pro C8120s is a production monochrome multi-functional device that aims to affordably meet the needs of a production print environment. It features up to 220 IPM duplex color scanning, 1200 x 4800dpi resolution, and 40 gsm to 300 gsm multi-type media support, empowering customers with greater output flexibility and more cost-efficient print operations.  At GRAPH EXPO, Ricoh will highlight the RICOH Pro C8120s with a Plockmatic PBM-500 finishing solution. 	 
• InfoPrint 5000 MP is a continuous feed inkjet platform that will be featured for the first time at at GRAPH EXPO in a monochrome configuration. It offers customers a compact footprint and low power consumption for the production of applications such as books, posters, transactional and marketing materials.  

At GRAPH EXPO, Ricoh will give attendees an in-depth look at new solutions and services including offerings from PTI, Avanti and other strategic partners. These offerings are aimed to provide customers with the tools necessary to properly enhance their production and communications services, helping to make their business more productive.  

For more information on Ricoh’s solutions, visit: www.ricoh-usa.com/rpp. If you are a member of the media or analyst community attending the show and are interested in speaking with Ricoh executives, please contact Tracey Sheehy at tsheehy@breakawaycom.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companySep 28 - RICOH DEFINES PRODUCTION PRINT AT GRAPH EXPO 14  News pressrelease also available in pdf
Ricoh Americas Corporation today announced the launch of its newest high speed, heavy segment production color devices – the RICOH Pro C9100 series.  With speeds of up to 110 and 130 pages per minute (ppm) and the ability to print on media up to 400 gsm, the RICOH Pro C9100 and RICOH Pro C9110 deliver high-quality output, increased productivity and reliability at prices much lower than what is available today, further enabling companies to transition from offset to digital.  The RICOH Pro C9100 series joins the Ricoh production print portfolio alongside the recently announced RICOH Pro C7100X series and RICOH Pro VC60000.  These offerings will be highlighted in the Ricoh booth, #1931, at GRAPH EXPO 14 in Chicago, September 28 – October 1, 2014.  

In a market previously limited to more expensive offerings that delivered fewer features, the RICOH Pro C9100/C9110 now provide a more affordable digital color production device with higher productivity, greater media handling capabilities, ease of use and best in class image quality.   These attributes ultimately enable printers to expand business opportunities and better serve customers with quicker turnaround times and enhanced image quality.  The RICOH Pro C9100/C9110 allow print and marketing service providers to produce high-value, high-quality output such as marketing collateral (brochures and flyers), direct mail pieces (coupons and postcards) and even packaging applications.

“Today, digital color is everywhere, but producing it at high quality and speeds prior to the RICOH Pro C9100 series required compromises in other areas. Our customers want a partner who understands needs such as these and delivers solutions that address them at an affordable price, while helping grow their business,” said Tim Vellek, Senior Vice President, Marketing, Ricoh Americas Corporation.  “This is exactly why we developed the RICOH Pro C9100 series – to help customers address new market segments by lowering the barrier of entry to high quality and high speeds.”  

The RICOH Pro C9100/C9110, available in early 2015, prints at speeds up to 130ppm and 110ppm respectively based upon A4 at up to 1200x4800 dpi with VCSEL image quality. The series can support paper weights of up to 400gsm in both simplex and duplex while maintaining rated engine speed for increased applications and efficiency without degradation of quality.  With a maximum sheet size of 13x19.2, a maximum monthly volume of one million based on A4, with a duty cycle of 1.75m, they offer customers greater flexibility.  

Other value-adds of the RICOH Pro C9100/C9110 include:
• An elastic fusing and transfer belt to support textured media, such as vellums and linens; 
• Up to eight vacuum-fed paper drawers in line (with a maximum of 3 large capacity tray options per system configuration) with an option to retrofit one tray to support extended sheet sizes of up to 27.5 inches in length in both simplex and duplex mode; 
• A straight paper path with LED guidance for user intervention;
• An increased color gamut for increased output fidelity;
• Automatic adjustment for media density, resulting in less wasted toner and a lower toner melting point, resulting in faster warm-up times and increased energy efficiency;
• A media library which allows users to adjust and associate different parameters per substrate to help ensure IQ and reliability; 
• A media identification unit for matching unique media types to those in the media library;
• New EFI Fiery controllers using the latest FS150 platform;
• A complete suite of optional finishing solutions, including the new Plockmatic booklet maker, booklet folder and trimmers and the GBC StreamPunch Ultra for in-line tab punching;
• Backed by Ricoh’s TCRU program (Trained Customer Replaceable Units), which enables customers to replace parts for increased uptime and performance.

To see the RICOH Pro C9100 series at GRAPH EXPO, please stop by booth #1931 or email Tracey Sheehy at tsheehy@breakawaycom.com to schedule a demo. 

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companySep 28 - RICOH BREAKS DOWN BARRIERS FOR PRINTERS SEEKING HIGH QUALITY AND HIGH SPEEDS AT LOW COSTS WITH NEWEST CUTSHEET DEVICE  News pressrelease also available in pdf
Ricoh Americas Corporation today announced its new RICOH TotalFlow Path workflow solution – a hardware-agnostic offering designed to intelligently connect multiple production print processes, ultimately increasing automation.  It allows printers to redefine workflows; merge stages of the print process, including applications such as web-to-print, pre-press, print management etc.; and enable information to flow swiftly and easily while keeping overall operating costs low. Part of the RICOH TotalFlow portfolio, which includes TotalFlow Production Manager, TotalFlow Print Manager, TotalFlow Prep and TotalFlow BatchBuilder, TotalFlow Path will support new hardware solutions like the RICOH Pro C9100/9110 series and the RICOH Pro C7100 series, as well as other legacy Ricoh production print offerings. 

TotalFlow Path enables printers to streamline the workflow process to help improve communications, reduce errors and decrease costs. It can communicate, integrate and automate printers’ workflow systems seamlessly, thus minimizing the number of tasks required to complete a job and increasing productivity. By leveraging JDF (Job Definition Format) job ticketing, printers can customize rules for every job or simply emulate previous successful jobs. In addition, fixed rules that apply conditional logic to unique tasks can be implemented to help ensure the right person always has the right information to make the most informed print decisions for an organization. 

“As many of today’s print shops look to decrease their technology total cost of ownership, it is key that they have workflow solutions that enable communications to run smoothly without ultimately increasing costs,” said John Fulena, Director of Professional Services and Solutions Marketing, Ricoh Americas Corporation. “We looked to design a solution that would provide the same benefits of automating manual tasks for better information flow, reducing errors and increasing production that other automation systems offered, but without the hefty price tag – ultimately allowing our customers to set up an effective workflow system at a technology cost that meets their budget needs.”

TotalFlow Path’s open architecture gives printers seeking to integrate disparate technologies across their environment the ability to connect different processes and products from different vendors.  It also enables the creation of custom integrations to meet print and communication needs. Built in software extensions for the solution include, but are not limited to:

• Hot folder input – Monitors folders for the arrival of new jobs. The folders can be local on the server or shared folders on a different system. A job can be set as a PDF file, in which case a user-defined ticket is applied, or a JDF file can be the job ticket and a PDF file the job resource.
• JDF input/JDF output – Receives jobs from JDF-enabled sources and submits jobs to JDF-enabled applications and devices.
• Order submission tool – Allows the user to ticket and submit jobs directly to TotalFlow Path, implementing new levels of efficiency and control.
• TotalFlow Prep – Improves execution of TotalFlow Path’s automatic pre-press tasks, getting jobs ready to go sooner.
• TotalFlow Print Manager/TotalFlow Production Manager – Allows job submittal to a TotalFlow Print Manager or TotalFlow Production Manager server. Captures relevant indexing information automatically.
• Approval – Provides the ability to approve jobs either manually or by email. Allows defining email templates to be used for approvals.
• Email notification – Allows submitting notifications regarding a job by email. Allows defining email templates to be used.
• Hot folder application – Allows integration with external applications through hot folders. Job files placed to a specified folder from the external application waits for the return file in a specified folder, helping to ensure documents are always where they need to be.
• Manual tasks – Allows for custom tasks to be handled by an operator.
• Offline devices – Handles offline devices and records the results, which can be monitored for efficiency and adjusted accordingly.
• File output – Places jobs in a user-defined output folder, allowing customization and special-case adjustments.
• RICOH Pro C901 Graphic Arts+, RICOH Pro C651EX and RICOH Pro C751, all with EFI Fiery Controllers – Allows job submittal to these printers. Captures media catalog information automatically.

In addition, TotalFlow Path can integrate with partnered solutions through optional extensions. These include: PTI MarcomCentral, PTI FusionPro Producer, Objectif Lune PlanetPress, RSA WebCRD, EFI Fiery, Enfocus PitStop Server, Avanti Slingshot, Ultimate Impostrip OnDemand Automation.

For more details on the TotalFlow Path solution please visit www.ricoh-usa.com/rpp. 

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companySep 28 - RICOH UNVEILS NEW WORKFLOW SOLUTION TO AUTOMATE AND STREAMLINE PROCESSES FOR PRINTERS OF ALL SIZES  News pressrelease also available in pdf
Sep 25 - [GLOBAL] RICOH LISTED IN THE DOW JONES SUSTAINABILITY INDICES (DJSI)
Ricoh Americas Corporation today announced the launch of the RICOH Pro C7100X series, its latest production cutsheet device family that offers a fifth color station.  With the added station available for either white or clear ink, these high-speed, production color printers and multi-function devices (MFPs) enable printers to expand their application portfolio and deliver unique output to their end customers.  The RICOH Pro C7110X, printing at 90 pages per minute (ppm), will be on display in the Ricoh booth, #1931, at GRAPH EXPO 14 in Chicago, September 28 – October 1, 2014.  

The RICOH Pro C7100X series, targeted for availability in December 2014, is ideal for small and mid-sized printers who are looking to offer more competitive applications to their customers without going over budget.  This series delivers that capability at a lower price point than what is available today in this engine class.  Printers looking to offer banners, POP displays, signs and much more, including sales and marketing collateral, can leverage these models to create this output and differentiate themselves from the competition. 

“For too long, cost has been a barrier for small and mid-sized shops looking to expand their application portfolio,” said Tim Vellek, senior vice president, marketing, Ricoh Americas Corporation.  “We surveyed our customers and they were very clear - they are looking for a more cost-effective, versatile route to delivering a broader range of output with effective color flexibility.  And so we developed fifth-station solutions that addressed these needs.  Now, they can enter new markets, deliver shorter runs and maintain the high quality their customers have come to expect, at a price point they can afford.”

Utilizing fifth-station colors, the RICOH Pro C7100X prints at speeds of up to 80ppm and the RICOH Pro C7110x at speeds of up to 90 ppm, both based upon A4. They have a maximum sheet size of 13x19.2 and a maximum monthly volume of 240,000 based on letter size.  Printing at 1200x4800dpi with VCSEL image quality on a wide variety of media ranging from tree-based paper to synthetics and envelopes, the RICOH Pro C7100X series supports paper weights of up to 360gsm in both simplex and duplex.  

The RICOH Pro C7100X series also:
• Features an AC-transfer system and elastic fusing belt technology to enhance output on a variety of heavily textured media such as vellum and linen,
• Utilizes Ricoh’s new vacuum feed LCT with an option to enable oversized prints of up to 27.5 inches in length, 
• Achieves tight sheet-to-sheet registration  through a mechanical registration system which squares the sheet prior to imaging, and can easily be adjusted from the user interface,
• Incorporates a fusing belt smoothing roller that helps address fuser burn on the fusing belt, 
• Offers a media library that allows users to adjust and associate different parameters per substrate to help ensure IQ and reliability, 
• Includes a media identification unit for automatically determining the appropriate settings for multiple media types not found in the media library,
• Comes backed by Ricoh’s TCRU program (Trained Customer Replaceable Units) which enables customers to replace more than a dozen parts for increased uptime,
• Includes a self-contained liquid cooling system that keeps the developer at a constant temperature and minimizes disruptions in extended production runs,
• Offers a complete suite of optional finishing solutions that result in collated, finished documents ready for distribution with no manual intervention. This includes in-ring bind, perfect bind, as well as new Plockmatic Bookletmakers and GBC Streampunch Ultra.

To see the RICOH Pro C7110X system at GRAPH EXPO 14, please stop by booth #1931 or email Tracey Sheehy at tsheehy@breakawaycom.com to schedule a demo. 

Visit the Ricoh website for further information: www.ricoh-usa.com/rpp. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companySep 24 - RICOH LAUNCHES NEW FIVE COLOR PRODUCTION PRINTER SERIES; EQUIPS CUSTOMERS TO GROW THEIR BUSINESS  News pressrelease also available in pdf
Ricoh Americas Corporation and PriscoDigital LLC, part of the Prisco organization, the leading graphic arts manufacturer and supplier of pressroom chemistry and process control equipment in North America, today announced that they have signed a national distribution agreement.  With this deal, PriscoDigital’s commercial print customers in the U.S. can now take advantage of Ricoh’s full line of cutsheet digital production print solutions. 

“At PriscoDigital, we are excited to provide our customers with Ricoh’s market-leading digital production print portfolio, which will enable them to offer short-turnaround color print services for personalized direct marketing, small business collaterals, transactional communications and other short-run color printing they couldn’t easily do cost-effectively in-house before,” said Steve Zunde, president of PriscoDigital. “We are confident that the Ricoh product range will be a perfect fit. With it, we will now have the most technologically advanced product portfolio, backed by superior sales and service support.”

Prisco has more than a century of experience in the graphic arts industry, with more than one hundred professionals across the U.S. in nine locations, including state-of-the-art R&D facilities.  Equipped with Ricoh’s production print solutions, PriscoDigital now has a complete digital portfolio. It will begin reselling Ricoh’s full line of cutsheet devices starting on September 28.  Ricoh will provide sales overlay support, systems analysis, systems integration and technical support, while PriscoDigital will provide expertise in applications, color management and training, as well as first-level after sale services.

“We believe that PriscoDigital is very well positioned in the commercial print marketplace,” said Tim Vellek, Senior Vice President, Marketing, Ricoh Americas Corporation. “By combining our best-in-class digital production print solutions and services with Prisco’s superior support and proven record of providing profitable solutions, we are giving commercial print customers – both current and future – an opportunity to benefit from the best of what both companies have to offer and ultimately grow their businesses.”

At GRAPH EXPO, attendees can visit Ricoh’s booth (#1931) for a hands-on experience with the full line of Ricoh solutions and the PriscoDigital booth (#3207) where the RICOH Pro C901s 
device will also be on display.  

To make an appointment with Ricoh, please contact Tracey Sheehy at tsheehy@breakawaycom.com.  To make an appointment with PriscoDigital, please contact Eric Gutwillig at gutwillige@prisco.com.

About PriscoDigital

Prisco is the worldSep 24 - RICOH AND PRISCODIGITAL SIGN NATIONAL DISTRIBUTION AGREEMENT  News pressrelease also available in pdf

July 2014

SAO PAULO, BRAZIL - Ricoh Latin America, a global technology company, will participate in ExpoPrint Latin America in 2014, the largest fair in the printing industry in Latin America, which will be held from July 16-22, in ExpoCenter Transamerica in Sao Paulo. The fair is held every four years and features the worldJul 11 - RICOH PARTICIPATES IN EXPOPRINT 2014 WITH EXECUTIVE TALK SESSIONS
Jul 10 - [GLOBAL] RICOH BILLBOARD AT GINZA 4-CHOME CROSSING NOW 100% ECO-POWERED ELECTRONIC
Ricoh Americas Corporation today announced it has authored the first study guide for the newly updated CompTIA CDIA+ certification exam. CDIA+ is a key credential for managers of digital business information.

The new CompTIA CDIA+ (CD0-001) Certification Handbook covers all the new subject matter on the updated exam, such as cloud computing, mobile technology, regulatory changes and computations for information volume, network bandwidth and information storage. These are all critical considerations for fostering the digital information companies seek in this new world of work. 

The e-book is published by CompTIA, the premier IT credentialing body, which licensed the content from Ricoh to create the first exam preparation guide CompTIA has ever published. Typically, study guides are published and sold by third parties.

Employers and business clients prize certified CDIA+ professionals, who by passing the rigorous exam prove their expertise in a wide variety of best practices for capturing, transforming and managing the information fueling organizations of every kind. The CompTIA CDIA+ certification covers all the major areas of planning, designing and specifying a digital imaging and content management system. It also provides intensive training to equip account executives and managers with the best foundation for electronic workflow and client IT support. There are more than 13,000 CDIA+ professionals in the world today. Ricoh adapted the e-book content from the intensive training it provides to employees.

“CDIA+ is an incredibly useful credential, and a lot of effort went into updating the certification and preparing the study guide,” said James Stanger, senior director, product management, CompTIA. “We’re extremely pleased with the quality, depth and breadth of the content Ricoh has developed. The case study and questions are based on authentic customer scenarios, not rote knowledge, and focus extensively on both the emerging technology and legal considerations in enterprise content management that will make the biggest differences in clients’ business success.”

Information management professionals who achieve CDIA+ certification typically have titles like electronic records manager, enterprise content management administrator, solution sales specialist or ECM (enterprise content management) consultant.

“To help these professionals prepare, this new study guide directly leverages the expertise Ricoh has developed in finding new ways to help our customers make information work for them,” said Dominic Pontrelli, Senior Vice President of Marketing, Ricoh Americas Corporation. “Similar to Ricoh – but on an individual scale – managers of digital business information are focused on capturing, transforming and managing information so that it gets to the right people at the right time to make critical business decisions.”
	
The study guide is available on the Amazon Kindle store, iBooks, Google Play, Barnes & Noble and Kobo. It  incorporates a wide array of material on enterprise content management, information capture, storage, networking, security, compliance, needs analysis, solution design and implementation. CompTIA enlisted the Vook publishing company to produce the e-book, available in the MOBI and common EPUB e-book formats.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. 

About CompTIA
CompTIA is the voice of the world’s information, communications and technology (ICT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy. For more information, visit CompTIA online and on Facebook, LinkedIn and Twitter.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyJul 9 - RICOH AUTHORS NEW CDIA+ STUDY GUIDE FOR INFORMATION PROFESSIONALS  News pressrelease also available in pdf
Ricoh today announced that it has secured a market leadership position for the third consecutive year in Managed Print Services (MPS), according to a new report from analyst firm Quocirca entitled “Managed Print Services (MPS) Landscape, 2014”.1  Ricoh saw double digit business growth in 2013, helping businesses improve their performance by digitizing information, streamlining workflows and more quickly delivering information to the right people at the right time.  

Ricoh’s MPS offerings are delivered to customers as part of its Ricoh Managed Document Services™ (Ricoh MDS) portfolio. Ricoh’s 30,000 service professionals around the world help businesses in sectors such as financial services and healthcare better manage both print and electronic information. RicohJul 1 - QUOCIRCA NAMES RICOH GLOBAL MARKET LEADER IN MANAGED PRINT SERVICES FOR THIRD CONSECUTIVE YEAR

June 2014

Ricoh Americas Corporation today announced the availability of its 1to1 Create Marketing Services and the results of its first campaign with Graphics Plus of Lisle, Ill. 1to1 Create Marketing Services, powered by PTI Marketing Technologies, is a cloud-based subscription service aimed to help small to medium sized Print Service Providers create, launch, track, manage, modify and optimize turnkey cross-media marketing campaigns. Graphics Plus, a marketing support solutions provider, leveraged the Ricoh service to deliver impressive results for a local health club seeking to increase membership at their expanded facility.  

Graphics Plus was tasked with creating and executing a multichannel campaign, including postcards, pURLs, email blasts, brochures and rack cards, to help increase membership at a local health club. Aiming to reach women aged 21-55 within a two-mile radius of the club’s location, Graphics Plus leveraged 1to1 Create Marketing Services to develop a customized campaign with offers for free trials. Early campaign results showed a more than ten percent increase in facility attendance. 

“Our client sought to launch a cross-media campaign that truly covered multiple touch points to attract prospective members to their expanded gym,” said Michael Jais, partner, Graphics Plus. “Its previous marketing campaigns were static and had little to no personalization. 1to1 Create Marketing Services provided us with an intuitive interface to quickly and effectively develop personalized output, both printed and electronic, to reach our targeted demographic. We were impressed, not only with the effectiveness of the campaign, but the overall process, as well.  The platform is dynamic and requires minimal training. Those benefits resulted in an experience we’re eager to share with more clients.”

The 1to1 Create Marketing Services offering is a cloud-based platform that provides small to medium sized printers with a website portal equipped with all the tools, templates and tips needed to execute ROI-generating marketing campaigns. The platform offers solutions to select prepared graphics, target customers’ audiences, acquire mailing lists, set pricing and more. 

In today’s rapidly changing work environment, Ricoh is focused on information mobility to help customers get information to those who need it, when they need it, to make critical business decisions. 1to1 Create Marketing Services is the latest example of how Ricoh can help Print Service Providers make information work for them, particularly as they look to create new revenue opportunities. 

1to1 Create Marketing Services provide customers with: 
• 45 templates, including direct mail pieces such as post cards, tri-fold brochures, flyers, counter cards, landing pages and email blasts and much more.
• Templates customized specifically for vertical industry needs, including education, healthcare and retail.
• Intuitive and easy tools to segment audiences by geography, age, income, family size and many other demographics.
• Free case studies and market-based value calculators from PODi, the digital print marketing industry association, to help end users understand precisely how their print providers’ marketing campaigns will improve their business results.
• PTI Marketing Technologies, USA Data and ExactTarget have contributed their proven expertise to the service.

“Today’s commercial and franchise printers are constantly on the lookout for ways to generate new business and increase profits,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “At Ricoh, we want to make that happen more quickly, more effectively and more often as our customers adapt to today’s new way of work. This is precisely why we’ve created 1to1 Create Marketing Services. It’s simple, direct and effective – exactly what our customers need to generate ROI-driven, personalized, multichannel campaigns.” 

For more information about 1to1 Create Marketing Services, please visit http://rpp.ricoh-usa.com/services-solutions/1to1-create-marketing-services. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyJun 30 - RICOH LAUNCHES 1TO1 CREATE MARKETING SERVICES TO EMPOWER SMALL TO MEDIUM PRINTERS WITH TOOLS FOR NEW REVENUE OPPORTUNITIES  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled two new high-end business-class projection systems, giving customers in businesses, schools, government agencies and houses of worship new ways to make information work for them in today’s dynamic communications environment. 

The 4500-lumen RICOH PJ WX5361N and 5000-lumen RICOH PJ X5371N projection systems display bright, crisp images as large as 25 feet diagonally from distances of up to 45 feet. They come in a choice of formats: WXGA (1280 x 800 resolution) in the RICOH PJ WX5361N and XGA (1024x768 resolution) in the RICOH PJ X5371N. Available this summer, the systems extend Ricoh’s rapidly expanding audiovisual product line to provide greater flexibility to systems integrators. 

Ricoh will demonstrate both at InfoComm 2014 June 14-20 in Las Vegas at Booth #C5825. These two new high-end business-class projection systems are Ricoh’s newest examples of information mobility – helping customers harness the power of information. 

“These higher-end projectors enable new work styles in business, education, government and worship,” said Matt Sakauchi, Vice President, Technology Marketing, Ricoh Americas Corporation. “In this new world of communication, words aren’t always enough to deliver the full impact of a message. Participants need big, bright, sharp, dynamic graphics and images along with full-bodied, amplified sound. With these capabilities, our customers can better make their information work for them.”

The new projection systems offer a host of features and capabilities for the AV integrator, including built-in networking capability, optional Wi-Fi connectivity, and additional inputs, such as HDMI for Blu-ray video.

The MSRP for the RICOH PJ WX5361N is $2,300, and the MSRP for the RICOH PJ X5371N is $2,450. The projectors can be mounted on tables and ceilings either in front of or behind the screen. The price includes remote control, batteries, cables and cords, along with a 3-year warranty.

Ricoh AV products are available through our AV Distributors Shoreview Distribution and Stampede. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyJun 18 - RICOH UNVEILS NEW HIGH-END PROJECTORS  News pressrelease also available in pdf
Ricoh Americas Corporation is growing its presence in AV this week in Las Vegas at InfoComm 2014, unveiling new interactive whiteboard, portable videoconferencing, digital signage and business projector solutions at the annual event for Audio Video pros. 

Visit Ricoh at InfoComm Booth #C5825.

“At Ricoh, we’re focused on information mobility, which means helping customers get information to those who need it, when they need it to make critical business decisions, and these are our newest AV solutions to do just that,” said Matt Sakauchi, Vice President, Technology Marketing, Ricoh Americas Corporation.

The new RICOH Interactive Whiteboard D5500 is an interactive hardware/software solution for corporations and government agencies that need to collaborate on important business initiatives across offices and geographies. The product enables a company to easily present finely detailed information and images on the 55-inch-diagonal HD screen. Participants can view the information via a virtual private network using PCs, tablets, smartphones or up to four RICOH Interactive Whiteboard D5500s connected across an enterprise. Annotations made on one D5500 appear instantaneously on the other three. The RICOH Interactive Whiteboard D5500 is simple to use and offers a finer, smoother, higher-resolution writing experience than most competing solutions. 

A more economical whiteboard solution involves Ricoh’s new RICOH PJ WX4141N/PJ WX4141NI Ultra Short Throw Business Projection System. The system can make walls and fixed physical whiteboards interactive, enabling businesses, schools and other organizations to improve their performance through more dynamic collaboration. Presenters can display, underline, highlight, annotate, capture, and share projected images that previously would have disappeared when the presentation ended. The new RICOH PJ WX4141NI (the “I” signifies interactive) incorporates an embedded interactivity sensor to activate an included electronic markup pen. 

Available now, dealers can now create a complete videoconferencing solution that enables individuals or groups to come together virtually anywhere there’s an internet connection, on the spur of the moment, enabling them to easily capture, transform and manage information allowing for quicker and more informed decision making. The solution combines two unique Ricoh technologies, the RICOH Unified Communication System P3000 and the RICOH PJ WX4141N Ultra Short Throw projector, in a complete, portable videoconferencing solution for business-to-business applications. The solution helps eliminate the need for costly, complicated permanent videoconferencing rooms, providing a more affordable solution for entire staffs to share. When the need arises, workers can carry the system to their offices, conference rooms or “huddle rooms” and collaborate around the planet.

The Ricoh Digital Signage Solution offers a large-scale alternative to flat-panel digital signage systems with a unique new solution that produces a larger image than conventional flat-panel displays. This mobile projector-based system gives customers the freedom to project brilliant signage or graphics onto flat, curved, conical and even spherical surfaces up to 15 feet wide. Available now, the Ricoh Digital Signage Solution packages Ricoh’s groundbreaking, highly portable RICOH PJ WX4141N Ultra Short Throw projectors with a Lenovo computer preloaded with Scalable Display Technologies’ edge-blending software. The solution is ideal for hotel lobbies, corporate events, hospital foyers, museums, clubs – anywhere one wants signage that will grab attention.

The new 4500-lumen RICOH PJ WX5361N and 5000-lumen RICOH PJ X5371N high-end business-class projectors display bright, crisp images as large as 25 feet diagonally from distances of up to 45 feet. Ideal for bigger rooms in businesses, schools, government agencies and houses of worship, they come in a choice of formats: WXGA (1280 x 800 resolution) in the RICOH PJ WX5361N and XGA (1024x768 resolution) in the RICOH PJ X5371N. The new projectors offer a host of new features and capabilities for the AV integrator, including a built-in networking capability, optional Wi-Fi connectivity, and additional inputs, such as HDMI for Blu-ray video. 

Ricoh AV products are available through our AV Distributors Shoreview Distribution and Stampede.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyJun 18 - RICOH EXPANDS ITS AV OFFERINGS AT INFOCOMM  News pressrelease also available in pdf

May 2014

May 29 - RICOH TURNS OFF SIGNAGE ALL OVER THE WORLD ON UNITED NATIONS WORLD ENVIRONMENT DAY WITH THE EXCEPTION OF 100% ECO-POWERED BILLBOARDS
Ricoh Americas Corporation today unveiled monochrome printers and all-in-one printer/copier/scanners that give customers simplicity, power and superior image quality in a low profile, compact design. 

The RICOH SP 112 printer and the RICOH SP 112SU multifunctional print/copy/scan device have a profile of under 5 inches and 6.5 inches respectively. Combined with their compact 15-x16-inch footprints, they fit virtually anywhere in the small office, home office, medical office or corporate office.

These 16 page-per-minute (ppm) solutions offer up to 1200 x 600 dpi resolution and can be set up in minutes with a simple USB connection. The included Smart Organizing Monitor utility displays toner levels, device settings, and status updates. 

Individual workstyles continue to quickly evolve in today’s dynamic work environment, and as a result information mobility – enabling workers to access information from anywhere at any time – is essential to making critical business decisions. These compact devices are the newest offerings from Ricoh to help customers make information work for them.

“These solutions help our customers with smaller volumes and lighter workloads meet their unique needs for economy and performance,” said Matt Sakauchi, Vice President, Technology Marketing, Ricoh Americas Corporation. “These are important offerings, however, that round out Ricoh’s complete array of solutions. Regardless of the scope, we have a solution to make information work for each customer.”

The new devices feature a strong set of capabilities, including an ID Card Copy mode in the 
RICOH SP 112SU that enables users to copy both sides of a wallet-sized ID card onto a single page for convenience and efficiency.

The RICOH SP 112 and RICOH SP 112SU are faster than predecessor models (up from 13 ppm in the SP 100 e and RICOH SP 100SU e).  Both devices handle larger paper (up from 8.5 x11 inches to 8.5 x 14 inches), and include a 50-sheet paper tray and an all-in-one print cartridge for easy replacement.

The manufacturer’s suggested retail price for the printer-only RICOH SP 112 is $119, and the multifunctional RICOH SP 112SU is $144. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).
The majority of the companyMay 28 - RICOH UNVEILS VALUE-PACKED PRINTERS AND MULTIFUNCTIONAL DEVICES FOR SMALL OFFICES  News pressrelease also available in pdf
May 14 - RICOH AND MINDSHIFT TO PARTICIPATE AT ALA ANNUAL CONFERENCE & EXPOSITION

February 2014

Feb 25 - RICOH PRODUCTION PRINT EXECUTIVE KIRK SZYMANSKI TO PRESENT AT GRAPHICS OF THE AMERICAS
Ricoh Americas Corporation today announced that CEI – The Digital Office has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering. 

CEI – The Digital Office’s professionals have successfully completed expert training on delivering Ricoh’s Production Printing Professional Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to CEI – The Digital Office and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems.  We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About  CEI – The Digital Office |
CEI – The Digital Office has been providing document reproduction, document processing and office automation equipment throughout the Triangle for nearly 60 years. We are dedicated to offering our customers unparalleled service, coupled with a diverse product line that continues to evolve as new, state-of-the-art products emerge. Conveniently located off Highway 70 near the I-540 connector at 8701 Brickell Avenue, we are ideally located to meet the digital office needs of all businesses in our servicing area. Our facility was custom built to meet the greenest of government standards, and more importantly, we are proud of all of our team members for making the effort to help CEI continue to preserve the environment. 

CEI is fully equipped, from our production print showroom to our business center showroom, and our highly trained Account Executives are prepared to demonstrate the technology which can help your office or production environment improve upon the way you do business. Once a solution is selected, the system is pulled from our 10,000 square foot warehouse and custom configured to your specific requirements. From there our warehouse personnel, IT professionals and Account Executives prepare a workflow to ensure a perfect delivery and installation. Once you are properly trained and satisfied with the installation, the rest is up to us. All service calls, supply requests and contract questions are handled locally by our dedicated administrative personnel..

For more information about CEI – The Digital Office , visit http://www.copycei.com

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).
The majority of the companyFeb 25 - CEI – THE DIGITAL OFFICE BECOMES A RICOH CERTIFIED PRODUCTION PRINTING PROFESSIONAL SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled three major innovations for mobilizing information in today’s dynamic healthcare environment. Announced at the HIMSS healthcare IT conference in Orlando, the solutions improve the capture, transformation and management of faxes, prescriptions and clinical photography.

Enterprise fax
Sixty-three percent of healthcare providers still use fax to communicate,(1) and more than 4 in 10 respondents admitted to having read a paper fax intended for someone else.(2)

The Ricoh Enterprise Fax Server Solution for Healthcare helps eliminate the efficiency and privacy problems of “old school” fax, including phone line and paper costs, through a new software-based “electronic faxing” solution. The solution automates fax delivery from Ricoh multi-function products (MFPs) and a variety of clinical and back-office applications, organizes faxes for more secure retrieval (including mobile), and integrates fax with electronic health records (EHR) and hospital information management (HIM) platforms, labs, pharmacies and claims-processing systems. 

The solution lets healthcare organizations retire standalone fax machines and costly dedicated phone lines. It also helps healthcare organizations comply with new, more stringent privacy protections in the HIPAA final omnibus rule.

Plain-paper Rx
Nearly half of Americans take prescription drugs,(3) and physicians ordered or prescribed 2.6 billion drugs in 2010.(4) To meet CMS rules protecting against copying, modification or counterfeiting, many healthcare organizations are using secure watermarked paper with unique serial numbers and time-consuming chain-of-custody procedures. This approach comes with a steep price: 15 to 25 cents per page for the paper alone, plus more costs for dedicated printers and special ordering and management processes.

The Ricoh Secure Plain Paper Rx Solution for Healthcare offers a more flexible and affordable way to meet CMS mandates. Instead of requiring full chain-of-custody documentation, the software uses microprinting, security feature warning boxes, consecutive numbering and other checks-and-balance features. It eliminates the need for pricey paper, removes reliance on printers with locking drawers, and demands significantly less intervention from the hospital’s human resources staff.

Healthcare camera
Digital photos play a major role in the care of wounds, burns and incisions. Unfortunately, downloading images can be error prone, saved images on the camera can present privacy problems, and most cameras can’t be sterilized.

Ricoh today demoed the G700SE Dynamic Capture camera, designed specifically for these healthcare challenges. It’s a powerful solution for capturing patient images, integrating them with EHRs and documenting patient progress over time. With the G700SE, a clinician uses the digital camera’s built-in barcode scanner to link information – such as images of an injury site – to a patient’s chart. The clinician can then enter any additional metadata such as barcodes, user-defined pick-list items, free typed messages and sound.

When the metadata is complete, the image and data stream wirelessly transmits to the EHR or HIM system through Ricoh’s integration solution, powered by InterSystems software. This workflow helps reduce the need for paper records, exhaustive text descriptions, time-consuming uploads, file associations and manual data entry. 

“These three innovations help our customers address a major challenge of our time: more efficiently delivering higher-quality healthcare while ensuring privacy,” said Patrick Braun, Vice President, Healthcare Vertical, Ricoh Americas Corporation. “We look forward to exploring at HIMSS the unique problems that our customers and prospects are facing, and proposing ways we can help.”

See Ricoh at HIMSS booth #3739. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 24 - RICOH UNVEILS THREE IMPORTANT HEALTHCARE INNOVATIONS AT HIMSS  News pressrelease also available in pdf
Commercial printing businesses can now easily expand into a growing signage and display market with new wide-format color graphics printers from Ricoh Americas Corporation that employ aqueous latex ink – a more environmentally-friendly ink as compared to traditional petroleum-based inks due to its lower levels of volatile organic compounds (VOCs).

The new RICOH Pro L4160 and RICOH Pro L4130 deliver high print productivity and quality as a result of technological innovations, which include the use of Ricoh piezoelectric print heads. These roll-to-roll large format printers handle media sizes up to 63.8 inches (L4160) or 54 inches (L4130) wide, and support up to seven colors in various configurations, including orange, green and white inks in addition to CMYK. 

The L4100 series – Ricoh’s first entry into wide-format graphics – is intended to help customers expand their service offerings and increase value to their customers. An additional benefit is that the L4100 series may reduce the environmental impacts of printing through its use of aqueous latex ink and ability to operate with low power consumption. Both printers use standard 100-120v power, eliminating the need for rewiring to 220-240v. Additionally, the RICOH Pro L4160 and RICOH Pro L4130 are designed to help lower energy consumption and costs, and have the ability to use a much broader range of heat sensitive media, which make the L4100 series a smart choice for customers.

The L4100 series’ use of latex ink eliminates the need for special ventilation that traditional wide-format graphics printers require. But more importantly, the prints are quickly ready for finishing after exiting the system, because of a low curing temperature. Employing Ricoh’s latest generation of high quality, stainless steel multiple jetting piezo inkjet heads, up to three different drop sizes are produced at once, with drops as small as four picoliters (pL). Varying drop sizes result in smoother gradations and sharper details, especially with fine lines and small fonts.

Ricoh latex inks offer outdoor durability of one to two years, or two to three years with lamination. With white ink, printers’ clients benefit from brilliant color on all substrates – including transparent and dark materials – for signage, branded materials and window displays. The addition of orange and green extends the color gamut to encompass a wider range of vibrant colors, ideal for both indoor and outdoor materials, and to reproduce corporate colors or spot colors accurately.

The L4100 series quickly and easily create durable outdoor and indoor signage, including banners, POS/POP posters, vehicle wraps and wall coverings. Both systems print on a wide range of substrates, including PVC, tarpaulin, synthetic paper, coated paper, non-coated paper and textiles. 

“Our customers are constantly looking at ways to differentiate and increase their market opportunities,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “The L4100 series can be that stepping stone for customers that want to offer multi-tiered marketing campaigns.”

Analysts predict strong growth in the wide-format printing market. For example, InfoTrends expects the retail value of wide-format printing in North America to grow at a compound annual growth rate (CAGR) of 7.9 percent, reaching $23.6 billion by 2016 (http://www.prweb.com/releases/2013/6/prweb10828358.htm).

L4100 series features summary

• Up to seven color printing — CMYK, orange, green, and white
• Latest generation Ricoh piezo variable drop print head, with drops as small as four pL
• Aqueous latex ink can have low environmental impact
• Durable printing for outdoor and indoor applications
• Fast throughput
• Wide range of media supported, from PVC to paper to textiles and more
• Choice of two print widths (63 inch or 53 inch)
• Lower ink curing temperatures for reduced energy consumption and use of lighter-weight and heat sensitive materials
• Includes Ricoh Software RIP
• Print drivers for third party RIP’s available
• Supported by ONYX

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 20 - RICOH INTRODUCES NEW LATEX WIDE-FORMAT PRINTERS FOR OUTDOOR AND INDOOR SIGNAGE  News pressrelease also available in pdf
Ricoh Americas Corporation today announced that Halsey & Griffith Office Solutions has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. 

CHAMPS is Ricoh’s innovative program designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering. 

Halsey & Griffith Office Solutions’ professionals have successfully completed expert training on delivering Ricoh’s Production Printing Professional Services. Several of the dealer’s employees passed a rigorous certification examination that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization.

“Congratulations to Halsey & Griffith Office Solutions and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems.  We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

About CHAMPS
Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About Halsey & Griffith Office Solutions |
Halsey & Griffith Office Solutions has been serving South Florida since 1921, providing the technology and expertise needed to help businesses run smoothly and efficiently.  Halsey & Griffith manages everything from printer and copier networks, document and business workflow, and IT infrastructure with a commitment to providing service excellence. Our service technicians are some of the most highly trained, experienced, and friendly in South Florida. Customers of Halsey & Griffith receive uptime in excess of 95% that results from dedication to technician training and servicing techniques.

For more information about Halsey & Griffith Office Solutions, visit http://www.halsey-griffith.com

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 20 - HALSEY & GRIFFITH OFFICE SOLUTIONS BECOMES A RICOH CERTIFIED PRODUCTION PRINTING PROFESSIONAL SERVICES PROVIDER THROUGH CHAMPS PROGRAM  News pressrelease also available in pdf
Ricoh Americas Corporation today announced a strategic partnership with InterSystems to develop new information solutions for acute healthcare that can improve workflow, cost-efficiency and ultimately patient care. Both companies will be exhibiting at the upcoming HIMSS 2014 Annual Conference and Exhibition, Feb. 23-27 in Orlando. 

InterSystems, a global leader in software for connected care, provides InterSystems HealthShare®, a health informatics platform, which enables strategic interoperability and analytics for action across a hospital network, community, region or nation. The Ricoh partnership with InterSystems will enable interoperable solutions designed to better manage healthcare information.

One solution, which will be demoed at HIMSS next week, will enable clinicians for the first time to photograph a newly admitted patient’s injury and automatically insert the photo into the patient’s electronic health record (EHR) without ever leaving the patient’s bedside. Before taking the picture, the clinician would use the Ricoh Healthcare Camera to scan a barcode on the patient’s wristband and add information to describe the injury. The tags could include user- defined items, such as “laceration” and “left leg,” data the clinician enters directly, and even voice recordings. The photo image and data would then wirelessly attach to the patient’s EHR. This solution would quickly and easily create more complete pictures of patients’ progress, supporting improved outcomes.

“Information gaps are a big problem in healthcare,” said Patrick Braun, Vice President, Healthcare Vertical, Ricoh Americas Corporation. “The ability to dynamically capture unstructured content objects at the point of care, index them, and intelligently structure this information for secure sharing among caregivers truly advances information mobility across the patient care continuum. For many healthcare organizations, unstructured information remains the anti-matter to interoperability and workflow process automation. Through our strategic partnership with InterSystems, we are eliminating silos of disparate data, streamlining workflows and providing innovative solutions making information work for our healthcare customers globally.”

In the photography scenario, InterSystems HealthShare seamlessly integrates the camera, an EHR, and Ricoh technology, employing healthcare industry standards including, but not limited to, Health Level Seven International (HL7), Xtensible Markup Language (XML) and several Integrating Health Enterprise (IHE) profile standards for healthcare information exchange across disparate devices, systems and organizations. HealthShare is IHE-certified for interoperability.

“Ricoh is an innovator in the capture, transformation and management of information, and our technologies working together promise to enable healthcare breakthroughs for our clients,” said Paul Grabscheid, Vice President of Strategic Planning, InterSystems. “We look forward to a long and fruitful partnership that helps clients around the world to capture, share, understand, and act upon real-time healthcare data, combining our strategic interoperability foundation with Ricoh’s innovative technologies and solutions to enable safer, more effective and more efficient care.”

Ricoh will have ongoing demos of the solution at their HIMSS booth #3739 and InterSystems will have demos at their HIMSS booth #2741 on Monday, Feb. 24 at 4:00 p.m.; Tuesday, Feb. 25 at 11:00 a.m.; and Wednesday, Feb. 26 at 10:00 a.m. In addition to InterSystems, strategic Ricoh partners also exhibiting with Ricoh at HIMSS include: Nuance, DocuWare, NSi, OpenText and Access.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

About InterSystems 
InterSystems is a global leader in software for connected care, with headquarters in Cambridge, Massachusetts, and offices in 25 countries. InterSystems HealthShare® is a health informatics platform that enables strategic interoperability and analytics for action across a hospital network, community, region or nation. InterSystems CACHÉ® is the worldFeb 19 - RICOH AND INTERSYSTEMS ANNOUNCE STRATEGIC PARTNERSHIP TO DELIVER HEALTHCARE BREAKTHROUGHS  News pressrelease also available in pdf
Feb 18 - RICOH TO SHOWCASE SOLUTIONS FOR MOBILIZING CRITICAL HEALTHCARE INFORMATION AT 2014 ANNUAL HIMSS CONFERENCE & EXHIBITION
Feb 13 - [GLOBAL] ARE YOUR CUSTOMERS HAPPY? IT DEPENDS WHO YOU ASK
Ricoh Americas Corporation today announced it will offer Managed Review Services, reinforcing the company’s eDiscovery services for law firms and corporate counsel seeking to outsource the entire process to a single, highly qualified vendor.

Managed review is the initial review of information, both paper and electronic, that is relevant to pending litigation. With Ricoh’s new Managed Review Services, clients can now come to Ricoh for this and all of their eDiscovery needs rather than introducing potential complications, delays, errors and unnecessary costs by hiring multiple vendors.

Ricoh announced the new service today at LegalTech® New York 2014, the premier conference and trade show for technology in the legal community, where it is exhibiting in Booth # 224/226.

“With attorney review consuming such a large portion of litigation budgets, we’ve carefully developed a service based on best practices in document management and staffing to help meet our clients’ demanding standards,” said Bob Brock, Vice President, Legal and Managed Services, Ricoh Americas Corporation. “Our Managed Review Services help unify eDiscovery, from identification to production, helping make it quick and cost-effective for our clients.”

Ricoh Managed Review Services include:
• A single point of support. Ricoh’s project management team coordinates the project workflow from data capture, data reduction and processing through the managed review. 
• Secure review locations. Ricoh provides multiple urban locations across the United States that include all necessary equipment, software training, data security, screening, contract attorneys, review managers and staff oversight. 
• Experienced Relativity® Premium Partners. Ricoh blends just-in-time attorney staffing with its review platforms offering and expert consulting to improve first level review results. To reduce time and cost of review, Ricoh employs predictive coding options (clustering, email threading, assisted review) and enhances the Relativity interface to improve metadata tagging and information security.

A key partnership
Ricoh is partnering with Hudson Legal, an acknowledged leader in first level review, to provide the service. The award-winning company offers fully screened contract attorneys, locations around the country, expert project managers, efficient review centers and comprehensive productivity tracking.

Ricoh Managed Review Services are especially agile and flexible. For example, Ricoh orchestrated an emergency project over Thanksgiving weekend last year to respond to an organization’s data breach. The project team reviewed and coded more than 70,000 documents containing personally identifying and private health information on clients, employees and donors. The project was successfully and accurately completed in time for notification of affected parties within aggressive HIPAA Omnibus and IRS reporting windows.

“In any situation, emergency or not, Ricoh, in partnership with Hudson Legal, can provide a quick and cost-effective first level review either separately or as part of a full eDiscovery service offering,” said Brock. “We look forward to continuing to deliver to this high standard.”

Ricoh is one of the largest providers of legal document services in the country, providing a full suite of services for law firms and corporate counsel. Customers include the majority of the AmLaw 200 and NLJ 250 firms, and the legal departments of many Fortune 1000 companies. 

For more information on Ricoh’s legal solutions, please visit www.ricoh-usa.com/legal.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 4 - RICOH ROUNDS OUT EDISCOVERY OFFERING WITH MANAGED REVIEW SERVICES  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled a new early data analysis service for corporate legal departments combining highly intuitive data culling, a simple user interface, an innovative cost calculator and an affordable, behind-the-firewall method of controlling costs.

Customers deploy the Ricoh Electronic Discovery Insight (REDI) solution within their environment before they ever need it. At the onset of litigation, investigation or regulatory action, they can perform natural language queries and granular culling through a browser-based, intuitive interface. Queries trigger powerful analysis and identification of potentially relevant data, providing valuable insight to reduce data before it is processed and expensive review takes place.

Ricoh announced the new service today at LegalTech® New York 2014, the premier conference and trade show for technology in the legal community, where it is exhibiting in Booth # 224/226.

REDI’s interactive interface allows customers to search and retrieve information by date, keywords, key phrases, file type, custodians and other parameters, refining results with Boolean connectors, in addition to wildcard and proximity searching, without requiring IT support for coding/scripting of complex search algorithms. Users can quickly and easily access very large data sets and identify likely relevant information, enabling them to make appropriate decisions which may have a positive impact on the downstream costs of document review. REDI also provides detailed reports showing analysis results, data volumes involved and projected review costs, among other things – all of which assist the customer in improving litigation strategy and building a defense against overly burdensome discovery requests.

Powerful, yet cost-effective
The REDI service gives customers all the power of permanently installed eDiscovery analysis tools without the capital investment, delays and proprietary lock-ins. It offers seamless integration with other eDiscovery solutions, e.g., hosted review platforms, and eliminates the need for programming knowledge. Employing technology used in some of the most demanding ESI settings, REDI rivals the affordability of tools with a fraction of the power. And unlike software-as-a-service (SaaS) processing tools, REDI helps keep customer data safe and secure behind the company firewall. 

“As a full-service provider of eDiscovery services, we listened to our customers and developed a cost-effective solution that pinpoints their relevant information, mitigates their risk, manages their costs and protects their data,” said Bob Brock, Vice President, Legal and Managed Services, Ricoh Americas Corporation. “REDI is a unique combination of simplicity and power, and our customers are eager to look to a partner like Ricoh to provide simple, yet innovative ways to make information work for eDiscovery clients.”

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the companyFeb 4 - RICOH ELECTRONIC DISCOVERY INSIGHT SERVICE HELPS MAKE ELECTRONIC DATA ANALYSIS SIMPLER, SMARTER AND MORE AFFORDABLE  News pressrelease also available in pdf

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