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News Releases


June 2013

Ricoh Production Print Solutions (Ricoh), a leading provider of digital output solutions, today announced that CCS Printing has successfully integrated the award-winning RICOH ProcessDirector workflow solution, a key component of Ricoh’s industry-first centralized critical communications suite of solutions, enabling the production of more than two million pages a month. CCS Printing, a provider of digital and offset print, fulfillment logistics, graphic design and web development, ultimately chose the Ricoh solution over many competitors due to its leadership in the software print environment and its ability to deliver the capabilities necessary to monitor a sizable and complex workflow. Production includes the tracking and reporting of two million pages each month. The solution, implemented in a short six-month window, includes a camera solution with RICOH ProcessDirector. The technology allows CCS Printing to track and report in real-time on the more than two million documents it processes each month. These seamless capabilities help the company meet the Health Insurance Portability and Accountability Act (HIPAA) requirements, ensuring that each document ends up in the correct envelope, as well as assisting with billing-related actions. “We’ve had a long, successful relationship with the Ricoh team, leveraging their hardware and professional services offerings, so when we began our search for a software solution, we didn’t have to look very far. We evaluated the competition, but ultimately, they were no match for RICOH ProcessDirector,” said Kevin Sullivan, president of CCS Printing. “At CCS Printing, we feel very confident working with a company that not only understands our core business, but also the transactional environment. Ricoh has proven to be that company for us.” Ricoh’s solution also provides post-processing print stream manipulation which employs two-dimensional bar codes that allow splitting, sorting and grouping of documents, optimizing the production workflow by eliminating the need for upstream changes on the mainframe, saving both time and money. “At Ricoh we are always working to find the best routes to help our customers implement efficient and effective solutions that support the delivery of critical communications. Together with the CCS Printing team, we eagerly began to help them meet their six month timeline and deliver a smooth implementation of RICOH ProcessDirector that has allowed them to open up new streams of revenue,” said Theresa Lang, vice president of solutions and services, Ricoh. “We’re proud that CCS Printing has successfully managed its new work to the stringent HIPAA requirements that its client requires.” RICOH ProcessDirector is a key component of the Ricoh critical communications suite of solutions. This recently enhanced solution now also features a completely redesigned visual interface for workflow building as well as new printer connections. The enhancements support RICOH ProcessDirector and RICOH ProcessDirector Express’ ability to streamline print operations, improve process integrity, increase operator productivity and lower costs. An extensible, configurable output process management system that lets customers start small and grow over time, RICOH ProcessDirector is modular software that can help customers control and manage transaction output processes in high-volume environments. Find more information about RICOH ProcessDirector and Ricoh’s critical communications suite of solutions here: http://www.infoprint.com/internet/ipww.nsf/vwWebPublished/swip_ricoh-process-director_en To see Kevin Sullivan of CCS Printing discuss how they’re leveraging RICOH ProcessDirector, please visit http://www.infoprint.com/internet/ipww.nsf/vwWebPublished/ai_optin-ccs-printing-video_en ### | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyJun 18 - CCS PRINTING TAPS RICOH FOR SECURE DELIVERY OF TWO MILLION HIPAA-COMPLIANT PAGES EACH MONTH  News pressrelease also available in pdf
Presentations are an essential part of the business meeting experience, but must the projector occupy the center of the table, tangling people and papers in its cords and noisily blowing hot air into guests’ faces? Not if the projectors are from Ricoh Americas Corporation, which today unveiled a new line of projection systems that uniquely rest at the edge of the table with wires, vents and light directed away from attendees, leaving the center of the table clear for business. The RICOH PJ X3340, PJ WX3340, PJ X3340N and PJ WX3340N Desk Edge projection systems, which can also be mounted on ceilings, reflect Ricoh’s commitment to solving customer problems through elegant design. “We believe projection systems deserve the same design optimization that cameras, printers and smart phones are undergoing to provide higher-end functions in sleeker packages,” said Matt Sakauchi, Vice President, Visual Communications Group, Ricoh Americas Corporation. “In addition to delivering compelling presentations, these systems make a powerful statement about your business and how you want to treat the people you’re hosting.” Ricoh is the only projection system manufacturer to offer fan and cable connections on the lens side. Its breakthrough auto brightness function dials brightness up or down depending on ambient light, prolonging lamp life and conserving electricity. Networked models, which both support wireless and wired connections, can be managed by Ricoh’s @Remote software to further minimize energy consumption. A built-in 10-watt speaker system provides impressive audio for larger corporate settings, even though the device barely consumes the footprint of a business letter. Powerful capabilities These units can project images from as close to the wall or screen as 27 inches and as far away as 24 feet. High-definition images range from 30 inches diagonal to 240 inches, depending on the proximity and model. The RICOH Desk Edge Series can be operated via one-touch keys or remote control. The projectors automatically self-balance to maximize focus and minimize distortion even when projecting in tight spaces or at sharp angles. Two of the systems, the RICOH PJ X3340N and PJ WX3340N, automatically focus for a sharper image when the projector is first turned on or moved. When projecting onto color surfaces, Wall Color Mode offers subtle color enhancements automatically to improve image clarity. USB connections enable hosts to deliver computer-free presentations, and the multi-screen mode enables guests in up to four different rooms with four different projectors, to view the same presentation seamlessly. For more engaging meetings and brainstorming sessions, the RICOH Desk Edge Series can turn walls and ordinary whiteboards into interactive digital whiteboards when combined with the optional eBeam® technology from Luidia. Users can project from any networked Mac or PC and capture information for use later. Pricing - Model, Connectivity, Resolution, MSRP -PJ X3340, Standalone, XGA, $1,040 -PJ WX3340, Standalone, WXGA, $1,200 -PJ X3340N, Wired/wireless network capable, XGA, $1,375 -PJ WX3340N, Wired/wireless network capable, WXGA, $1,500 Visit Ricoh at InfoComm Booth #2368 June 8-14 in Orlando. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyJun 12 - RICOH’S SLEEK NEW ‘DESK EDGE’ PROJECTORS DECLUTTER THE BUSINESS MEETING  News pressrelease also available in pdf
Because a multimedia world demands a multimedia education, Ricoh Americas Corporation today unveiled two powerful projection systems especially for schools and corporate training organizations. Unlike traditional projectors, the RICOH PJ X4240N/PJ WX4240N “short throw” projection systems are positioned 23 to 58 inches from the front wall or screen, enabling educators to move throughout the classroom without casting shadows or dealing with distracting light in their eyes. Mounted on the wall or placed on a desk, the systems create high-definition images from 50 to as large as 140 inches diagonally, bringing electronic slides, photos and videos to life. “Multimedia is indispensible in education given that students, both children and adults, spend a lot of their time looking at smartphones, tablets, computers and the television,” said Matt Sakauchi, Vice President, Visual Communications Group, Ricoh Americas Corporation. “Our projection systems were designed to make it easy and cost-effective for any school district or corporate training organization to experience the benefits of multimedia and Ricoh’s advanced technology.” The RICOH PJ X4240N/PJ WX4240N projection systems enable unprecedented interactivity. For example, when they are combined with optional eBeam® technology from Luidia, ordinary whiteboards are transformed into digital smartboards that capture content for reuse. The cost-effective RICOH projector/eBeam combination is priced around $3,000 – or one-third to one-half the cost of a packaged digital whiteboard. An HDMI port on the RICOH PJ WX4240N gives classroom content another new dimension by enabling educators to connect a Blu-ray player and show high-definition 3D videos, further captivating students’ interest and deepening their understanding. Ricoh projection systems feature a breakthrough auto brightness function that adjusts to variations in ambient light, prolonging lamp life and conserving electricity. A built-in 10-watt speaker system provides impressive audio for larger corporate settings, even though the device barely consumes the footprint of a business letter. Both projection systems are networkable for easy content sharing, central device management and simultaneous presentation to as many as four classrooms at once. The RICOH PJ WX420N leverages wireless networks, making it easy for Mac or PC users to project their presentations without plugging anything in. Pricing - Model, Connectivity, Resolution, MSRP -PJ X4240N, Wired Network capable, XGA, $1,350 -PJ WX4240N, Wired/wireless network capable, WXGA, $1,500 Visit Ricoh at InfoComm Booth #2368 June 8-14 in Orlando. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyJun 12 - RICOH UNVEILS PROJECTION SYSTEMS DESIGNED ESPECIALLY FOR EDUCATION  News pressrelease also available in pdf
Jun 11 - RICOH VP OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT BUSINESS TECHNOLOGY ASSOCIATION'S (BTA) CRUISE TO SUCCESS
Getting a package in the mail is a joy for a college student, or should be. It can quickly turn into a hassle, however, with long lines at the mail center, confusion behind the counter and the all-too-frequent lost package. At the National Association of College Auxiliary Services (NACAS) East 2013 Regional Conference in Gettysburg, PA, Ricoh Americas Corporation today announced a unique solution to these package delivery challenges with the University Kiosk for Higher Education service, which automates student notification and pickup for an improved experience all around. In one customer setting, the service shortened average student wait times from more than 20 minutes to less than two. “The Ricoh inbound package kiosk solution has dramatically improved our student experience,” said Lehigh University’s Mark Ironside, Executive Director of University Business Services. “Students’ time is valuable; now they come in, get their package and go happily on their way. We’re more efficient, and everyone’s delighted with the service Ricoh provides.” The service is the latest example of Ricoh’s Business Information Solutions approach, which tailors services to customers’ most pressing business challenges. How it works Mail center employees receive and digitally scan a package when it arrives, generating an e-mail alert to the student and recording the package’s location within the mail center. When ready to pick up, the student visits the mail center and swipes his/her student ID card at the kiosk. The mail center staff is alerted visually and audibly that a student has arrived, and LCD touchscreen monitors display the student’s name as well as the location and other information about the package. The mail center staffer retrieves the package based on the information displayed on the touchscreens and brings it to the service desk, where the student shows ID, signs on an electronic signature pad and leaves with his or her package. “This solution is proving to be a game changer as more students order books, electronics and everyday products online,” said Renaud Rodrigue, National Director, Higher Education Market at Ricoh Americas Corporation. “Students get their packages promptly, operational costs are reduced, we know exactly where the packages are at all times, and overall the solution creates a positive student experience.” The University Kiosk for Higher Education service is based on Ricoh’s TRAC solution®, a Web-based centralized reporting tool that documents every package’s chain of custody and measures mailroom performance. In one installation, nearly 100,000 packages were delivered without a single lost package. In many cases, Ricoh staffs mail centers with Ricoh Managed Document Services personnel. The company has more than 20 years of mail center operations expertise and more than 1,000 mail management customers. For more information visit ricoh-usa.com/univ. About Ricoh’s Business Information Solutions Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information. The Business Information Solutions approach streamlines an organization’s entire information workflow by improving: • Input – capturing valuable information from employees, customers and partners. • Processing – creating business value from information. • And Output – distributing the information to the right person at the right time in the right form for productive action. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyJun 10 - RICOH UNVEILS UNIQUE STUDENT PACKAGE RETRIEVAL SERVICE TO HELP ENHANCE STUDENT EXPERIENCE  News pressrelease also available in pdf
Jun 5 - [GLOBAL] RICOH REINFORCES THERMAL PAPER PRODUCTION IN NORTH AMERICA
Ricoh Americas Corporation today announced it has been awarded a multi-year contract to supply multifunction products (MFPs) and related services to participants in the U.S. Communities Government Purchasing Alliance. Fairfax County, VA., served as the lead agency and awarded Ricoh the contract after carefully evaluating proposals from other manufacturers. The exclusive contract gives more than 90,000 public sector entities such as state agencies, local governments, special districts, school districts, and public and nonprofit higher education institutions access to Ricoh’s devices and services. This new agreement combines Ricoh’s award-winning lineup of printing technology with the strength of Ricoh’s industry-leading services. Public sector clients now have access to a publicly-solicited cooperative agreement that can provide them with new strategies to manage print fleets, improve information flows, create more sustainable printing environments and help reduce operational costs. The Ricoh services include: - Ricoh Managed Document Services; - On-site managed services; - Proactive IT and network services; - Professional and consulting services; and - Digital conversion of paper back files. “Ricoh was selected in a competitive solicitation process based on their proposal, offering a compelling services-led approach to assist public entities in transforming business processes and finding areas of cost savings,” said Cathy Muse, CPPO; Director/Purchasing Agent, Department of Purchasing & Supply Management, Fairfax County, VA. “We are excited that Fairfax County is able to provide the contract vehicle for this powerful offering on a nation-wide basis.” For more information, visit www.uscommunities.ricoh-usa.com. About U.S. Communities U.S. Communities™ Government Purchasing Alliance is a nonprofit government purchasing cooperative that assists local and state government agencies, school districts (K-12), higher education, and nonprofits in reducing the cost of purchased goods through pooling the purchasing power of public agencies nationwide. This is accomplished through competitively solicited contracts for quality products through lead public agencies. For more information, visit www.uscommunities.org. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyJun 4 - RICOH AMERICAS AWARDED THE NATIONAL U.S. COMMUNITIES CONTRACT FOR MULTIFUNCTION PRODUCTS AND DOCUMENT SERVICES  News pressrelease also available in pdf

May 2013

May 30 - [GLOBAL] RICOH TURNS OFF SIGNAGE ALL OVER THE WORLD ON UNITED NATIONS WORLD ENVIRONMENT DAY
Ricoh Americas Corporation has presented three high school students with the Ricoh Sustainable Development Award for remarkable innovations that reflect both economic potential and environmental responsibility. Ricoh presented the award on May 16 at the world’s largest international pre-college science competition, the 2013 Intel International Science and Engineering Fair (Intel ISEF) in Phoenix, AZ, which showcased over 1,500 of the world’s leading high school students and their independent scientific research projects. The winning projects – innovations in energy production and clean drinking water – earned winners a total of $25,000 in scholarships from Ricoh. The three recipients of this year’s Ricoh Sustainable Development Award are Jed Donald Grow and Andrew Quinn Ross of Clearfield High School, Clearfield, Utah, and Michael Fernandez Vermeland of the Loudoun County Academy of Science, Sterling, Virginia. Their projects were selected from over 1,300 total projects, representing more than 70 countries, regions and territories, and 454 affiliated fairs brought 433 finalists to this year’s event. Jed and Andrew discovered new ways to extract electricity and hydrogen from wastewater, a potential clean energy boon that also helps purify the wastewater. Michael documented new, surprisingly affordable ways to turn fog into potable water – potentially life-saving for arid climates. “These students and all of the entrants are brilliant and inspiring, and we share their deep commitment to the environment, education and innovation,” said Jay Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “Sustainable technology and successful business can co-exist, and these students’ achievements prove it.” Ricoh lives this principle every day by helping clients reduce consumption of resources such as paper by digitizing information flows, and energy by creating efficient office equipment. The company also continuously improves the sustainability of its own operations with measures such as: • Sophisticated networks for resource recovery and recycling. • Ambitious greenhouse gas reduction goals. • ISO 14001-certified manufacturing facilities around the world. • Zero-waste-to-landfill manufacturing plants. The Intel International Science and Engineering Fair, a program of Society for Science & the Public, brings students together from approximately 70 countries, regions and territories. Each year, the finalists showcase their independent research as they compete for more than $4 million in awards. The fair encourages millions of students worldwide to explore their passion for innovation and develop solutions for global challenges. Since 2005, Ricoh has recognized 20 students and presented scholarships worth more than $300,000 with the help of a distinguished team of judges from academia and business. “We value Ricoh’s partnership not least because the Sustainable Development Award really goes to the heart of what may be the ultimate challenge for this planet,” said Elizabeth Marincola, President of Society for Science & the Public. “The recipients, along with more than 1,600 other finalists with great minds attending our fair, will almost certainly be leading the effort.” For details about Ricoh’s care for the environment, please visit http://www.ricoh-usa.com/about/environment/environment.aspx?alnv=env. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyMay 30 - RICOH HONORS HIGH SCHOOL STUDENTS’ OUTSTANDING ACHIEVEMENTS IN SUSTAINABLE INNOVATION  News pressrelease also available in pdf
May 29 - RICOH AMERICAS CORPORATION TO SHOWCASE SUITE OF AV SOLUTIONS AT INFOCOMM13
Ricoh Americas Corporation and Xerox Corporation today filed a Petition for Inter Partes Review of U.S. Patent No. 7,986,426 (“the ’426 patent”) at the United States Patent & Trademark Office (USPTO). The ’426 patent has become the subject of an aggressive patent licensing campaign by various affiliates of MPHJ Technology Investments who are targeting users of the products of virtually every manufacturer of multi-function imaging equipment, including Ricoh and Xerox. The campaign by MPHJ’s affiliates, which has focused primarily on small and medium-sized businesses, asserts that the use of multi-function printers in combination with email or network software infringes MPHJ’s ’426 patent and demands a license fee be paid for such use. As part of the Inter Partes Review Petition, Ricoh and Xerox are seeking a ruling from the USPTO that the claims of the ’426 patent are unpatentable and were fully anticipated by various prior art references. In a joint statement the companies said, “Ricoh and Xerox believe that the ’426 patent is invalid, the infringement claims are without merit and the licensing demands of MPHJ are unsupportable. Today’s filing demonstrates both Ricoh and Xerox’s strong commitment to their customers and authorized dealer networks. If successful, our action will both nullify the ’426 patent and help disable MPHJ’s licensing campaign against our customers. We are confident this is the right action to take to support our customers.” Ricoh and Xerox will continue to monitor MPHJ’s licensing efforts and will update their customers and authorized dealer networks with any further developments regarding the USPTO’s Review. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyMay 23 - RICOH AND XEROX FILE ACTION WITH U.S. PATENT AND TRADEMARK OFFICE TO COMBAT PATENT-LICENSING DEMANDS AGAINST THEIR CUSTOMERS  News pressrelease also available in pdf
Office equipment dealers working with Ricoh Americas Corporation and using Digital Gateway, Inc.’s (DGI) e-automate™ management systems can now seamlessly accept electronic product information from Ricoh through the Ricoh Dealer Gateway, enabling them to more quickly and efficiently transact business with Ricoh. “We could not be more excited to see Ricoh and Digital Gateway work together to streamline the process for getting new items, as well as price, description and other product updates, from Ricoh into our accounting system, e-automate,” said Chap Breard, Owner of Monroe Office Equipment. “I will never have to manually enter product and configuration data from a PDF or spreadsheet again. The Ricoh Dealer Gateway is just another great tool in my toolbox to be more efficient in this ever-changing and competitive market.” Launched today, the Ricoh Dealer Gateway affirms Ricoh’s commitment to being easy for dealers to do business with. The technology provides dealers with real-time access to information via Ricoh’s Oracle ERP system through a consolidated dealer portal that interfaces with DGI’s e-automate system and similar ERP systems from DGI’s sister companies, OMD Corporation and La Crosse Management Systems, Inc. The automated systems interface pushes model, configuration, part, supply and other data from Ricoh directly into the dealers’ management systems. Dealers no longer have to manually key in the information, a time-consuming, error-prone process that can complicate ordering and daily operations. “As a dealer, I really appreciate the responsiveness to suggestions and openness to feedback from both Ricoh and Digital Gateway on this project,” said Anita Willoughby, Purchasing Director, Systel Business Equipment. “It has been a pleasant experience to see the dealers’ suggestions heard and turned into the enhancements in the software so it will actually work the way all of us on the front lines need it to.” Future plans for upgrades to the system include features that would permit a dealer to place equipment orders, track them, check Ricoh inventory and read printer/MFP meters in the field through the gateway. The Ricoh Dealer Gateway is being developed by Digital Gateway, Inc., whose e-automate dealer management software is the choice of a majority of Ricoh dealers. “We deeply support Ricoh’s commitment to the dealers’ success,” said Laryssa Alexander, President of DGI. “This is a model for seamless dealer/manufacturer collaboration, one we hope to see replicated across this industry and the entire business world.” Said Jim Coriddi, Vice President, Dealer Division, Ricoh Americas Corporation, “DGI’s automated systems interface helps increase dealer efficiencies through better management of their business-critical information. This is another major step in our commitment to make Ricoh easier for dealers to do business with.” To learn more about Ricoh’s full line of products, services and solutions, please visit http://www.ricoh-usa.com. About Digital Gateway, Inc. | Digital Gateway, Inc., a subsidiary of ECi Software Solutions, is a leading provider of dealer management software solutions for the office equipment industry. Since 1995, Digital Gateway has helped over 1,200 dealerships drive their business operations successfully with its innovative e-automate dealer management software. For further information, please visit www.digitalgateway.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyMay 22 - RICOH DEALER GATEWAY GOES LIVE, HELPING DEALERS SAVE TIME, MONEY AND EFFORT  News pressrelease also available in pdf
Ricoh Americas Corporation today announced the MP 2501SP, a productive, economical 25 ppm monochrome multifunction product (MFP) designed to meet the diverse needs of small workgroups. The MP 2501SP copies and prints documents up to 11x17 inches, scans in color, and offers optional faxing and advanced security features. It extends Ricoh’s advanced technology platform – including mobile worker support, cloud connectivity and sustainability features – to the most economical end of its product line. “The MP 2501SP handles the steady printing and copying work you expect while also serving as a high-powered information portal, whether by itself or as part of a fleet,” said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. “Built on our next-generation MFP platform, it’s engineered specifically to address businesses’ emerging challenges in information workflow – input, processing and output.” For example, workers and authorized guests can scan to and print from their mobile devices’ SD cards or their USB thumb drives. They can use Ricoh’s new advanced technology platform services to implement a wide range of solutions for document capture, management, storage, processing (e.g., OCR), printing, sharing, customer relationship management and more. The MP 2501SP’s sustainability features include ENERGY STAR® accreditation, automatic duplexing, optional quota setting and an eco-friendly indicator that encourages users to reduce paper consumption. Organizations can easily customize workflows through the 4.3-inch color tilting touchscreen panel, with each user able to program up to 72 icons. With the optional hard disk drive (HDD), the MP 2501SP can store up to 3,000 electronic documents for convenient use. For financial institutions, health care providers and other organizations requiring advanced security, the MP 2501SP offers optional password-protected and user-specific authentication to help prevent unauthorized access to key documents and ensure system privileges. For example, print jobs can be stored on the device until users swipe an ID card or enter ID information at the control panel to release them. Unauthorized Copy Control helps prevent fraudulent duplication of sensitive documents by embedding a pattern or message that becomes visible when copied. The DataOverwriteSecurity System (DOSS) destroys latent images stored on the internal HDD. For even greater security, AES 256-bit/SHA-2 enhanced encryption is included for advanced protection of critical data. The MP 2501SP is easy to manage as part of a fleet. Administrators can customize the color touchscreen with a company logo and program icons for specific functions and applications. They can register user codes, set user quotas, run usage reports, configure devices centrally and apply common settings across multiple devices of the same model for simplified fleet management. The MP 2501SP is available now for a suggested retail price of $5,000 (USD). Some features may require additional options. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyMay 21 - RICOH UNVEILS MP 2501SP MULTIFUNCTION PRODUCT BUILT ON THE COMPANY’S NEXT-GENERATION MFP PLATFORM  News pressrelease also available in pdf
May 20 - [GLOBAL] RICOH CONTINUES TO BUILD UPON ITS POSITION AS A ‘MARKET LEADER’ IN MANAGED PRINT SERVICES
When it comes to paying the bills, small and medium-sized businesses can have outsized paperwork burdens, leading to overwhelmed staff, missed discounts, late-payment penalties, clerical errors and invoices that just get lost. To address these problems, Ricoh Americas Corporation today unveiled Ricoh Accounts Payable Solutions for Small to Medium-Sized Businesses, a suite of services to bring paper invoices into an efficient electronic workflow as soon as they enter the business. Ricoh Accounts Payable Solutions for Small to Medium-Sized Businesses are the latest example of Ricoh’s Business Information Solutions approach, which provides clients with custom solutions to address their most urgent business challenges. Ricoh helps organizations take a big-picture view of their accounts payable process, whether they call it that or not, and seize opportunities to improve cash flow, eliminate paper shuffling, pay bills on time and preserve vendor goodwill. Unfortunately, paper is still the dominant medium for invoices. According to a recent study by Aberdeen Group(1), approximately 59 percent of invoices arrive in paper form and cost from $3.34 to $16.67 each – from receipt to approval for payment. An electronic accounts payable workflow can be up to 46 percent faster than a paper-based one, the study found. How it works Ricoh Accounts Payable Solutions for Small to Medium-Sized Businesses make it easy for whoever receives an invoice to scan it at their nearby multifunction product (MFP), touching a “Scan to AP” icon to automatically route it to the person or persons approving payments. With point-and-click options for capturing important data – e.g., invoice number, date, item, amount – the information becomes easy to match up with purchase orders or contracts, and integrates with most accounting software, business system and/or electronic archive. The solutions include analytics to give customers visibility into their invoices, cycle times, labor costs, discounts, avoided penalties and more. “Small and medium-sized businesses often significantly underestimate the time they spend on accounts payable paperwork that can be easily automated,” said Dominic Pontrelli, Senior Vice President of Marketing for Ricoh Americas Corporation. “We help these businesses find opportunities to improve their processes in ways that will also help them reduce their operational costs.” About Ricoh’s Business Information Solutions Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information. The Business Information Solutions approach streamlines an organization’s entire information workflow by improving: • Input – capturing valuable information from employees, customers and partners. • Processing – creating business value from information. • Output – distributing the information to the right person at the right time in the right form for productive action. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. (1)Pezza, S., Jan, W.; Aberdeen Group - AP Invoice Management in a Networked Economy (Benchmarking Survey), May, 2012. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyMay 16 - ARE PAPER INVOICES BOGGING DOWN YOUR BUSINESS? RICOH AMERICAS UNVEILS SOLUTION  News pressrelease also available in pdf
Ricoh Americas Corporation today introduced two new full-color digital imaging systems for in-plant print centers and print service providers who demand productivity, versatility and outstanding quality at an affordable price. The RICOH Pro C5100S and RICOH Pro C5110S production imaging systems print and copy up to 65 ppm and 80 ppm respectively, producing professional-looking output that can be collated and finished in line. Ideal for helping businesses launch their first production printing programs, the devices blend application flexibility, high productivity and cost-effectiveness in a compact footprint. In addition, both models feature a new toner formulation that increases the printable color gamut by 10 percent compared to RicohMay 14 - RICOH INTRODUCES VERSATILE, AFFORDABLE, COMPACT RICOH PRO C5100S AND C5110S PRODUCTION PRINTING SYSTEMS  News pressrelease also available in pdf
Ricoh Unveils ‘Essentials Production Guide’ App Free iPad App Delivers Valuable Resource to Production Print Businesses MALVERN, PA, May 7, 2013 – Ricoh Americas Corporation today announced that iPad® users can now download the free Ricoh Essentials Production Guide App, which provides professionals in the digital printing, graphic arts, design and in-plant industries with a collection of productivity-enhancing tools and educational reference materials. Powered by Ricoh Business Booster, this all new iPad App – entitled Ricoh Pro – serves up information in a striking, easy-to-navigate interactive resource. It contains key information that is vital for serving customers every day, including: • Envelope Basics – Complete with visual references, detailed descriptions, spec information and application recommendations for the most commonly used envelopes associated with direct mail • Keyboard Shortcuts and Symbols – An interactive guide demonstrating more than 50 shortcuts and symbols for both Mac and Windows operating systems • Measurements and Conversions Calculators – Easy-to-use calculators for quick and accurate conversion of inches, centimeters and DTP/picas; true-to-size rulers are also included • Glossary of Terms – A comprehensive list of industry phrases and short-hand terminology • Industry Resources – Extensive listing of professional industry resources and print associations, organized into helpful subcategories with links to organization websites • Paper Weights – Reference guide of common paper types and weights in both pounds and grams • Postal Basics – Essential U.S. Postal Service guidelines, layout reference and measurement information for correctly setting up mail campaigns • Proofreaders Marks – Visual reference of proofreader marks with definitions used by industry professionals • Protect the Environment – Summary descriptions on the industry’s most referenced and important environmental groups “The Ricoh Business Booster program is focused on delivering tools that help our production customers excel, and we provided the Ricoh Essentials Production Guide in a print format with favorable feedback,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “In fact, it’s their feedback that has led to us taking this resource guide to the next level and making the content dynamically available via an app.” The new app is available for free download on iTunes® – simply search for “Ricoh Pro.” For more information on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyMay 7 - RICOH UNVEILS ‘ESSENTIALS PRODUCTION GUIDE’ APP  News pressrelease also available in pdf
May 6 - RICOH VP OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT PHOTIZO GROUP’S TRANSFORM 2013 GLOBAL CONFERENCE
May 2 - RICOH HAS BEEN RECOGNIZED BY THE FTSE4GOOD INDEX SERIES
Ricoh was honored at the recent Marketo Summit 2013 (#MUS13) during The Revenue Performance Excellence Awards, aka “The Revvies,” which recognize and celebrate customers and partners that are creating dramatic business impact with their innovative uses of the Marketo® marketing software solutions to push outside the bounds of existing markets and away from their competition. Ricoh integrated Marketo with its customer relationship management (CRM) platform salesforce.com® to provide its 4,000 sales professionals in the U.S. with a robust sales and marketing automation tool to drive demand generation, build customer loyalty and improve sales productivity. Launched in July 2012, Ricoh’s Marketo implementation supports Ricoh’s complex B2B solutions sales model, with customer segmentation by size, as well as key vertical, and reps and solutions specialists covering its base. Ricoh integrated Marketo Sales Insight® with salesforce.com to provide reps visibility to lead activity, as well as web analytics. By automating and prioritizing lead generation, the system helps reps prioritize interest and direct sales focus. Tracking prospect and customer behaviors and web activity, Marketo indicates level of interest in Ricoh’s products and solutions, and also prioritizes leads for sales reps to increase their productivity. “Selling to today’s increasingly self-directed customers requires companies to understand buyer behaviors at differing stages of the buying cycle across social, web and traditional channels,” said Bill Binch, Senior VP Sales and General Manager at Marketo. “Within a year of starting with Marketo, Ricoh has embedded these concepts into their revenue processes to create more engaged relationships with their prospective customers. At Marketo, we are honored to be partnering with Ricoh and congratulate them on winning this Revvie award.” Ricoh also deployed the AppExchange® event app to help manage event registration and follow up. The tool enables Ricoh to check attendees in at an event on-site, and then trigger a stream of follow-up communications after the event. Ricoh is using this application for its ongoing series of Business Information Solutions conferences to register and track attendance. Through an API, Ricoh is also in the process of integrating its service technician handheld wireless application, Edge, into the Marketo lead stream. Valuable leads from Ricoh’s service technicians will now be pushed directly into Marketo, and will be prioritized and nurtured for sales professionals. “As Ricoh transitions to a services-led business model, it’s essential that we understand our customers’ business problems and communicate with them in a relevant way,” said Suzanne Payer, Director, New Media & Communications, Ricoh Americas Corporation. “By implementing Marketo with our sales force automation system, that communication is now more dynamic – through various digital channels – and brings in real-time information that Sales can use to prioritize opportunities and increase productivity.” Ricoh’s next phase of implementation will include the Revenue Cycle Analytics tool which will enable us to understand our campaigns’ true success and revenue contribution. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. About Marketo Marketing Software. Easy, Powerful, Complete. Marketo uniquely provides an easy-to-use, powerful and complete marketing software platform that propels fast-growing small companies and global enterprises alike. Marketo® marketing automation and sales effectiveness software streamlines marketing processes, delivers more campaigns, generates more win-ready leads, and improves sales performance. With proven technology, comprehensive services and expert guidance, Marketo helps thousands of companies around the world turn marketing from a cost center into a revenue driver. Known for providing breakthrough innovation and fueling growth, in both 2011 and 2012 Marketo received the CRM Market Leaders Awards Winner for Marketing Solutions by CRM Magazine. Salesforce.com customers also honored the company with the AppExchange Customer Choice Awards for 2012 in the marketing category. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the companyMay 1 - RICOH RECEIVES MARKETO REVVIE AWARD FOR OUTSTANDING ACHIEVEMENTS AND LEADERSHIP IN MARKETING INNOVATION  News pressrelease also available in pdf

April 2013

Ricoh Americas Corporation today extended its line of multifunction products (MFPs) engineered specifically for healthcare by unveiling the versatile MP C300HW and MP C300HT. These color MFPs, which print/copy at 32 pages per minute, help healthcare organizations improve outcomes amid rising costs, changing legislation, security risks and provider consolidation. They complement the healthcare MFPs and printers Ricoh announced in March at HIMSS 2013. “These MFPs are designed specifically to provide the features, attributes and performance that our healthcare clients require to meet their toughest information management challenges,” said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. “We’ve learned over decades of experience working with these clients that they need business information solutions that are flexible, easy to use, efficient, customizable and secure across the entire continuum of care.” Users of the MP C300HW and MP C300HT can scan records directly to the customer’s secure email systems, folders, FTP sites, document servers and archives. Like its siblings in the Ricoh line of MFPs engineered specifically for healthcare, the MP C300HW enables healthcare organizations to print patient wristbands from electronic medical records without the need for expensive single-purpose thermal printers or extensive configuration. Wristbands today carry an increasing wealth of clinical information, including barcodes, color-coded alerts, patient photos and more. The MP C300HW reduces the typical cost of wristband production by handling media as narrow as 3.25 inches, reducing consumption of expensive wristband stock. New Teflon-coated paper trays in the MP C300HW and MP C300HT easily accommodate the wristband stock as well as other specialty papers (e.g., prescription paper). The trays’ coating minimizes misfeeds for efficient, uninterrupted print runs. The MP C300HW and MP C300HT also help organizations address their HIPAA compliance and privacy requirements through standard features such as: • Locked Print Technology, which holds documents until an authorized user provides credentials such as a password. • Hard Drive Encryption, which encrypts address books, passwords and certain data stored on the device. • And the DataOverWriteSecuritySystem (DOSS), which protects valuable information by overwriting digital images on the hard drive. Specifications The MP C300HW and MP C300HT print paper up to 8.5 inches by 14 inches at a resolution of up to 1200 x 1200 dpi. They include optional faxing and a standard Java VM card that enables customers to easily add on Ricoh and third-party applications to gain powerful new capabilities. The MFPs are available now at an MSRP of $6,570 for the MP C300HW and $6,260 for the MP C300HT, the main difference being the MP C300HW’s wristband printing capability. To learn more about Ricoh’s full line of products, services and solutions for healthcare, please visit www.ricoh-usa.com/healthcare. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyApr 17 - RICOH UNVEILS TWO MFPS DESIGNED SPECIFICALLY FOR HEALTHCARE  News pressrelease also available in pdf
Ricoh Americas Corporation is hosting its next Business Information Solutions Conference at the Lyric Opera House in Chicago on Thursday, April 18. Entrepreneur and author Scott Klososky will be the featured speaker, discussing “Trends, Technology and Taking the Lead.” Klososky will address the new set of challenges affecting today’s organizations and how they manage information, including an increasingly mobile workforce, new generational work styles, mounting cost pressures, information overload and overburdened IT staff. Attendees will gain a better understanding of these challenges and how to put solutions to work to transform information workflow in today’s changing world. This Business Information Solutions Conference event is designed to help companies improve their business results by optimizing the flow of business information from its input, through its processing and its output to the right person at the right time in the right form. “I always look forward to the Business Information Solutions Conferences because I get to have meaningful conversations with a wide variety of customers and partners about the information management topics that are front and center in today’s business world,” said Terrie Campbell, Vice President, Strategic Marketing, Ricoh Americas Corporation. “I am particularly excited to hear Scott Klososky speak because he brings lots of passion and energy, but also a focus on delivering practical, actionable insights that attendees will find invaluable as they look to navigate the complex world of mobile information.” The conference will offer breakout sessions concentrating on some of the most important information management initiatives organizations are undertaking today, including: • Mobility - Optimize Your Mobile Workforce • Digital Imaging - Turn Legacy Data Into Usable Intelligence • Digital Mail - Speed the Flow of Business Critical Mail • IT Services - Leveraging Big Company Services for Small to Medium Businesses • Managed Services - Make Your Operations More Effective and Efficient • Critical Trends with In-house Production Print Services • Legal - Your Best Defense in Powerful Document Services • Healthcare - The Paperless Maturity Model • Multi-Channel Marketing - Driving 360-Degree Programs “The Business Information Solutions Conference was very exciting and I look forward to utilizing some of the management solutions we learned about,” said Steven Duncan, Superintendent, Miami-Dade County Parks, Recreation and Open Spaces. “It’s all about being nimble and being able to adapt.” “I discovered new technology that may improve or enhance our company’s approach to mobile printing,” said Miguel Muniz, MCP/MCST Team Lead, Adventist Health System. For more information, visit http://ricoh-usa.com/. About Ricoh’s Business Information Solutions Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance. The Business Information Solutions approach streamlines an organization’s entire information workflow by improving: • Input – capturing valuable information from employees, customers and partners. • Processing – creating business value from information. • And Output – distributing the information to the right person at the right time in the right form for productive action. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyApr 16 - RICOH TO HOST NEXT BUSINESS INFORMATION SOLUTIONS CONFERENCE IN CHICAGO  News pressrelease also available in pdf
The commercial print business isn’t easy these days with diminished print volumes, shorter runs, more demand for personalized communications, and business customers with needs reaching far beyond paper-based marketing collateral. Print service providers, quickly becoming commoditized, need to find new ways to go beyond print, grow their revenue and lock in loyal business customers. That’s why many print service providers are aspiring to become full-fledged marketing service providers. To help them, Ricoh Americas Corporation today further detailed its strategy for Ricoh TotalFlow Intelligent Marketing Solutions, a suite of services that enable print service providers to offer their business customers personalized marketing services. These services span a broad array of channels – including print, email, Web pages, microsites, social media – from a single integrated platform. For example, Ricoh TotalFlow Intelligent Marketing Solutions enable print service providers to create a customized Web-based storefront for each business customer. The storefront gives business users an intuitive platform from which to conduct powerful yet cost-effective integrated marketing campaigns. The solution streamlines business customersApr 10 - RICOH TOTALFLOW INTELLIGENT MARKETING SOLUTIONS HELP PRINT SERVICE PROVIDERS GO BEYOND PRINT FOR MORE REVENUE  News pressrelease also available in pdf
Inefficiency, errors and compliance issues often plague companies that print and distribute high volumes of customer-facing transactional mail such as invoices, checks and account statements. These companies often suffer high costs, sluggish cash flow and, in the worst case, angry customers and regulators. To help organizations confront these challenges, Ricoh Americas Corporation today detailed its Document Production Center Optimization services, which help clients reduce costs in transactional printing and distribution while improving accuracy and utilizing its client’s existing technology, whenever possible. Ricoh Document Production Center Optimization services transform inefficient print, mail and distribution processes – driven by unwieldy data – into predictable, efficient and highly scalable workflows. The services exemplify Ricoh’s Business Information Solutions approach, which tailors custom solutions to clients’ most urgent business challenges. Ricoh Document Production Center Optimization services support Gartner’s “Automated Document Factory 2.0 (ADF 2.0)” architecture, which is considered the state of the art in transactional printing/mailing. “Large-scale print and mail operations present the face of your brand to your customers and may have a significant impact on your cash flow,” said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. “Many companies lack the resources to bring the required systems and processes together in an efficient way. We offer operations benchmarking services and powerful workflow solutions based on each client’s unique needs whenever possible using the technology they already have.” People, processes and technology Ricoh Document Production Center Optimization services combine people, processes and technology to bring this new efficiency to clients’ printing and distribution operations. Engagements kick off with an assessment of the current state of the client’s printing and distribution. Ricoh’s services team employs a unique operations benchmarking service to investigate baseline performance and customer satisfaction. This process helps clients rapidly pinpoint exactly where their systems need optimization. Ricoh’s goal is helping to create an efficient, productive printing and distribution operation based on the Automated Document Factory model. Ricoh’s ADF solutions automate every stage of production, including data assembly, formatting, printing, finishing and mailing. They offer end-to-end process control, monitoring and reporting that can easily integrate with CRM and marketing campaign systems. Ricoh’s modular, scalable ADF solutions let clients see, manage and report on their entire document production center operation from a single dashboard. Ricoh’s technology includes a cloud-based ADF solution, an alternative for simple, quick and worry-free workflow optimization without high upfront IT investment. Other key technology includes Ricoh Process Director™ print management software, production print systems and mail automation software. Document Production Center Optimization solutions can support sustainability initiatives and their associated cost savings by helping clients move beyond print and automate electronic delivery. Whether using traditional mail or electronic, communications can employ TransPromo (transactional and promotional) content for increased marketing effectiveness. Ricoh’s experienced consultants have been designing, implementing and maintaining ADF Solutions for nearly 20 years, including more than 100 ADF solutions implemented worldwide. Clients include some of the world’s largest insurance, financial, telecom and print services companies, as well as departments within the U.S. government. Clients benefitting from Ricoh Document Production Center Optimization services include AIGDirect.com, Blue Cross Blue Shield, Express Scripts, Geisinger Health System, Los Angeles Department of Water and Power and Undurraga. About Ricoh’s Business Information Solutions Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information. The Business Information Solutions approach streamlines an organization’s entire information workflow by improving: • Input – capturing valuable information from employees, customers and partners. • Processing – creating business value from information. • And Output – distributing the information to the right person at the right time in the right form for productive action. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyApr 8 - RICOH DOCUMENT PRODUCTION CENTER OPTIMIZATION SERVICES HELP STREAMLINE LARGE-SCALE PRINTING AND DISTRIBUTION  News pressrelease also available in pdf
Apr 4 - RICOH VP OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT 17TH ANNUAL INTERGOVERNMENTAL TECHNOLOGY CONFERENCE (ITC) EAST
Apr 3 - [GLOBAL] RICOH INNOVATIONS LAUNCHES OCUTAG™ MOBILE VISUAL SEARCH PLATFORM FROM NEW BUSINESS UNIT IN INDIA
Ricoh today announced it has been named a finalist in the third annual Marketo Revenue Performance Excellence Awards. The “Revvies” recognize and celebrate customers and partners that are using Marketo’s marketing automation solutions to push outside the bounds of existing markets and away from entrenched players. Ricoh has been named a finalist in the Exceptional Product Usage category. Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. "In todayApr 2 - RICOH NAMED FINALIST IN MARKETO 2013 REVENUE PERFORMANCE EXCELLENCE AWARDS  News pressrelease also available in pdf

March 2013

Mar 26 - [GLOBAL] RICOH EXPANDS NEW BUSINESS CREATION IN SILICON VALLEY
Mar 19 - RICOH GRAPHIC COMMUNICATIONS EXPERT PAUL HUDRICK TO PRESENT AT CLASSIC PRINTERY OPEN HOUSE
Mar 18 - [GLOBAL] RICOH TO ESTABLISH A NEW SALES COMPANY IN KOREA
Mar 15 - [GLOBAL] RICOH TO STRENGTHEN ITS BUSINESS STRUCTURE IN THE ASIAN MARKET
Ricoh Americas Corporation today announced the first full-color digital imaging system in its wide format multifunction product (MFP) portfolio. With copying, scanning and printing capabilities, the Ricoh MP CW2200SP streamlines low-volume, wide format workflows while offering impressive features that make this a standout device suitable for architectural, construction and engineering firms operating in CAD-centric environments. Businesses with wide format demands traditionally rely on individual devices to print in black and white or color. The Ricoh MP CW2200SP solves the need for two wide format devices by bringing affordable, cost-effective color and black and white output into one footprint. By combining support from large 500 ft. plain paper rolls and printing onto 20 lb. bond paper, workflows are improved and costs per print are lower than traditional color inkjet products. With optional two-roll printing the system can change rolls automatically, helping to maximize printing productivity. “Architects, engineers and construction contractors need their technical drawings and plans to be presented in print exactly how they were designed,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “The Ricoh MP CW2200SP is an outstanding wide format MFP for firms in need of high-quality color output, and it is ideal for those who also place an emphasis on saving space and reducing printing costs.” More ways to capture and share The Ricoh MP CW2200SP enables quick and easy sharing of high-quality color and black-and-white documents. Scan full-color originals and distribute them via Scan-to-Email/Folder/FTP/HDD or use the embedded Software Developer Kit (SDK) architecture to integrate GlobalScan NX for optimal electronic file management. Documents can be immediately accessed in the field via any Web browser with Scan-to-URL. Built-in USB and SD card slots offer mobile workers the convenience to save documents and generate prints directly at the device for on-the-go productivity. Build a lasting impression The Ricoh MP CW2200SP is the only wide format device available that uses GELJET™ ink technology. First introduced on Ricoh’s GELJET line of printers, this fast-drying, waterproof gel ink doesn’t soak the page like traditional inkjet devices. Rather, its colorfast properties allow the ink to dry on contact, minimizing bleed to produce more durable documents that are required to stand the test of time, such as blueprints, schematics and design plans. Peace of mind for every task A host of advanced security features are available on the Ricoh MP CW2200SP to protect confidential and proprietary documents from getting into the wrong hands. User authentication restricts access to print jobs from unauthorized users with password or ID card verification. PDF encryption maintains the integrity of scanned PDFs during distribution with password protection and the DataOverwriteSecurity System (DOSS) automatically destroys latent images and data on the HDD. For more information on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyMar 12 - RICOH MP CW2200SP BRINGS COLOR TO WIDE FORMAT WORKFLOWS  News pressrelease also available in pdf
Ricoh today announced it has been recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies in 2013. The list was revealed Tuesday, March 5, in New York at the World’s Most Ethical Companies Honoree Dinner held in conjunction with the 2013 Global Ethics Summit. This is the fifth year in a row that Ricoh has been honored for promoting high ethical standards by Ethisphere, a leading international organization dedicated to the creation, advancement and sharing of best practices in business ethics, governance, anti-corruption and sustainability. The organization says its honor “highlights companies that outperform industry peers when it comes to ethical behavior. The 2013 World’s Most Ethical companies are those that truly embrace ethical business practice and demonstrate industry leadership, forcing peers to follow suit or fall behind.” This is the seventh year Ethisphere has published the World’s Most Ethical rankings, which were culled from a record number of nominations and applications. “Every one of us at Ricoh has committed to acting with integrity and honesty at all times, and we take responsibility for our actions,” said Hiroshi Kobayashi, corporate executive vice president, Ricoh Company, Ltd. “Our investors, customers and partners understand the central role integrity plays at Ricoh. Being named to Ethisphere’s 2013 World’s Most Ethical Companies list shows how seriously we take corporate citizenship, and we’re honored to be included.” Through in-depth research and a multistep analysis, Ethisphere reviewed nominations from companies in more than 100 countries and 36 industries. The methodology for the World’s Most Ethical Companies includes reviewing codes of ethics, litigation and regulatory infraction histories; evaluating the investment in innovation and sustainable business practices; looking at activities designed to improve corporate citizenship; and studying nominations from senior executives, industry peers, suppliers and customers. “A strong ethical foundation is a competitive advantage, and Ricoh recognizes the important role corporate responsibility plays in improving its bottom line,” said Alex Brigham, executive director of the Ethisphere Institute. “As more and more organizations strive for this honor each year, Ricoh’s inclusion as a World’s Most Ethical Company for 2013 demonstrates its industry-leading commitment to ethics and dedication to integrity.” Read about the methodology and view the complete list of the 2013 World’s Most Ethical Companies at http://ethisphere.com/wme. The World’s Most Ethical Companies list will also be featured in the 2013 Quarter 1 issue of Ethisphere Magazine. |About Ethisphere Institute| The research-based Ethisphere® Institute is a leading international think-tank dedicated to the creation, advancement and sharing of best practices in business ethics, corporate social responsibility, anti-corruption and sustainability. Ethisphere Magazine, which publishes the globally recognized World’s Most Ethical Companies Ranking™, is the quarterly publication of the Institute. Ethisphere provides the only third-party verifications of compliance programs and ethical cultures that include: Ethics Inside® Certification, Compliance Leader Verification™ and Anti-Corruption Program Verification. More information on the Ethisphere Institute, including ranking projects and membership, can be found at http://www.ethisphere.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyMar 8 - RICOH NAMED TO WORLD’S MOST ETHICAL COMPANIES LIST BY ETHISPHERE FOR FIFTH YEAR IN A ROW  News pressrelease also available in pdf
Ricoh Americas Corporation today announced the merger of two divisions and their product portfolios to improve the experience of customers who buy its business-to-business cameras and lenses. The new portfolio, unified under the Ricoh Americas Corporation Industrial Optical Systems, now contains a comprehensive range of cameras and lenses for homeland security, general security, machine vision (the technology and methods used to provide imaging-based automatic inspection and analysis for such applications as automatic inspection, process control and robot guidance in industry), law enforcement, manufacturing, healthcare and geographic information systems. Customers will now interact with one Ricoh Americas Corporation business unit instead of two when they purchase security or machine vision products formerly managed under the Pentax Ricoh Imaging Americas Corporation industry business unit, and ruggedized “solution cameras” already managed by Ricoh Americas Corporation. “Businesses and government organizations that invest in our products deserve a completely satisfying sales, service and support experience,” said Matt Sakauchi , Vice President, Visual Communications Group, Ricoh Americas Corporation. “This integration ensures they have that experience while enabling us to more efficiently focus our R&D effort on the innovations that are most important to our customers.” Effective April 1, this move combines the Pentax Ricoh Imaging Americas Corporation, Security Systems Division and Ricoh Americas Corporation, Digital Camera Division. Ricoh and Pentax products will remain under their current brands and all consumer products will continue under the management of Pentax Ricoh Imaging Americas Corporation. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.  | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyMar 7 - RICOH UNIFIES BUSINESS-TO-BUSINESS CAMERA AND LENS PRODUCT LINES FOR SUPERIOR CUSTOMER EXPERIENCE  News pressrelease also available in pdf
Mar 5 - RICOH SENIOR VP OF MARKETING DOMINIC PONTRELLI TO PRESENT AT ARGYLE'S CHIEF MARKETING OFFICER LEADERSHIP FORUM IN WASHINGTON, D.C.
Despite astonishing advances in treating disease and saving lives, healthcare is still struggling with records. Hospitals are awash in paper, a condition that keeps costs high, potentially serious errors occurring, and virtually everyone frustrated at the sluggish flow of medical information. To directly address these problems, Ricoh Americas Corporation today detailed a suite of Healthcare Information Services that transform paper medical documents into electronic information, substantially improving the input, processing and output of patient medical data. The ultimate goal is improving healthcare and lowering costs through better information management. Ricoh provided details and demonstrations this week at the HIMSS 2013 Annual Conference and Exhibition March 3-7 in New Orleans in booth #1361. Ricoh Healthcare Information Services are based on three powerful new technologies: • The Ricoh Health Information Management (HIM) Workflow Solution • The Ricoh Pharmacy Order Manager Solution • The Ricoh Forms Management Solution for Healthcare All three exemplify Ricoh’s Business Information Solutions approach, which tailors custom solutions to clients’ most urgent business challenges. These solutions can also help acute care institutions achieve Meaningful Use of electronic health records (EHR) technology, a criterion for EHR incentive programs for improving care. “These solutions are directly aimed at three of the most important goals in healthcare: improving quality of care, reducing costs and ferreting out errors,” said Michael Campana, Senior Manager, Healthcare Marketing, Ricoh Americas Corporation. “The common denominator is capturing critical medical information and making it available to the right professional at the instant they need it.”   Health Information Management Workflow As regulatory and business demands increase, so does paperwork volume. It’s doubling every 3.3 years in the average business(1). Paper records make document tracking difficult, retrieval labor-intensive, and business processes nearly impossible to standardize. The Ricoh HIM Workflow Manager Solution – featuring DocuWare® Electronic Content Management (ECM) software – enables medical charts and other medical documents to be easily scanned, indexed, synchronized with patient metadata and stored electronically. As a result, caregivers and authorized users can access a wide range of information in real time at the point of care, or behind the scenes, in a single search for a patient’s electronic file. The solution integrates seamlessly with Ricoh multifunction products (MFPs), which can serve as scanning portals to capture paper-based data. Users can capture information this way in admissions, registration and throughout the medical records process, helping automate deficiency management, unsigned orders management, legal medical record (LMR) consolidation, release of information (ROI), continuity of care and more. The solution is ideal for hospitals that lack EHR systems and hope to obtain federal incentives when they obtain those systems. Nearly three-quarters of hospitals lack EHR systems, and nearly 90 percent are failing to achieve Meaningful Use across all clinical units(2). Pharmacy Order Management Medication mistakes represent the largest cause of medical errors in U.S. hospitals, harming 1.5 million patients annually and costing an estimated $3.5 billion a year(3). Contributing to the problem is the typical chaotic hospital pharmacy environment, with overwhelmed pharmacists fielding prescriptions via fax, pressurized tubes or courier deliveries, on a first-come-first-served basis with little or no tracking. The Ricoh Pharmacy Order Manager Solution combines Ricoh MFPs and DocuWare DocuScripts software to automate submission and tracking of medication orders. Users can dispense medicine faster, help drive down healthcare costs and ultimately enhance patient care. The solution provides doctors, nurses and pharmacists with electronic ordering, verification, prioritization and other capabilities that significantly reduce the time from order placement to patient delivery. Users can set priorities, track progress and communicate through the dashboard with ease. Hospital administrators can also monitor activity trends to optimize staffing levels. Handwritten orders can be scanned, or prescriptions can be entered directly into the hospital’s Computerized Physician Order Entry (CPOE) station. Each order includes the priority status of the prescription. Pharmacists can review the orders via the DocuScripts interface and dispense medication based on priority. The system alerts pharmacists if high-priority prescriptions are late. Forms Management Solution for Healthcare Hospitals are continuously forced to document more information in response to legal, regulatory and operational needs. Yet most of the information acute care facilities need is trapped in paper or paper equivalents such as word-processing, PDF files or printed forms. In general, 80 percent of information captured is in unstructured, paper-based forms/input(4). The resulting bottlenecks can jeopardize revenue, customer service, cost-effectiveness, cash flow and regulatory compliance. To address these challenges, Ricoh today unveiled the Ricoh Forms Management Solution for Healthcare powered by Access® EFM. The solution quickly captures, verifies and moves data to where it’s needed most – the critical business systems hospitals rely on for their core operations. Authorized users can easily create and publish data-capture screens that look like paper-based forms. Designers can easily add formulas, field verification and electronic signature capabilities to ensure data is accurately and completely captured. Once a form is deployed, end users – e.g., patients, hospital staff, caregivers or others – can enter and submit information that is routed to reviews and ultimately flows seamlessly into enterprise applications. The solution can help save time, reduce labor costs, improve accuracy and streamline hospital/doctor/patient collaboration. It integrates easily with hospital applications such as HR, finance, clinical, customer services, administration and more through Service Oriented Architecture (SOA) standards. “Healthcare is a document-rich industry where Ricoh can contribute significantly in terms of cost-effectiveness, productivity and sustainability,” Campana said. “We are demonstrating these capabilities with our 1,600 acute care organization clients and solving challenging customer problems every day.” Solutions like these have helped customers like the University of Louisville (Ky.) Hospital save $3 million.  About Ricoh’s Business Information Solutions Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information. The Business Information Solutions approach streamlines an organization’s entire information workflow by improving: • Input – capturing valuable information from employees, customers and partners. • Processing – creating business value from information. • And Output – distributing the information to the right person at the right time in the right form for productive action. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. (1)“Facts about Paper,” The Paperless Project, February 2013 (2)“Small, Nonteaching, And Rural Hospitals Continue To Be Slow In Adopting Electronic Health Record Systems,” Health Affairs, April, 2012 (3)According to the CDC. National Research Council. Preventing Medication Errors: Quality Chasm Series. Washington, DC: The National Academies Press, 2007. (4)“Technology Trends You Can’t Afford to Ignore,” Gartner, 2009. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyMar 4 - RICOH HELPS HOSPITALS IMPROVE PERFORMANCE AND LOWER COSTS WITH RICOH HEALTHCARE INFORMATION SERVICES  News pressrelease also available in pdf
In a major step toward paperless healthcare, Ricoh Americas Corporation unveiled the Ricoh Healthcare Multifunction Product (MFP) with Inofile ChartMD today at the HIMSS 2013 Annual Conference and Exhibition in New Orleans in booth #1361. The integrated hardware/software solution streamlines the conversion of loose filings and patient charts – such as consent forms, lab results, treatment forms, physician notes and order requests – into digital files ready for upload to electronic medical records (EMR) systems. In general, 80 percent of information captured is in unstructured, paper-based forms/input(1). Using the Ricoh Healthcare MFP with Inofile ChartMD, healthcare staff can scan an entire room of patient charts or capture batches of loose documents on demand. With a tap on the screen, users separate the electronic batches by patient and, with a second tap, index them to established EMR-friendly patient files. As documents are scanned and indexed, charts are exported to an EMR-ready file structure for easy retrieval at the point of care. The solution streamlines workflow whether a facility has an EMR system or is preparing for one down the road. It also reduces the costly burden of maintaining, filing, retrieving and refilling paper charts. “Facilities that have invested in EMR systems are discovering that paper hasn’t gone away,” said Michael Campana, Senior Manager, Healthcare Marketing, Ricoh Americas Corporation. “When records start life as unstructured paper documents, they linger in that state and pose the very inefficiency problems the EMR was intended to solve. We’re closing that loop by accelerating the transformation from paper to digital early in the document lifecycle. Once records are electronic, facilities save time, money, effort and errors downstream. Most importantly, providers have more patient information at their fingertips.” More powerful than document scanning The Inofile ChartMD solution, available now on any Ricoh Healthcare MFP, enables healthcare facilities to quickly and easily configure their MFP display with a “document type” drop-down list that mirrors the structure of patient chart in the office. The solution helps reduce the laborious, time-consuming, error-prone process of single-sheet scanning. Office managers no longer have to use a PC to manually retrieve scanned documents from the file system, index them one by one and move the scanned documents to new locations. “Beyond being a powerful front end for digitizing documents for the EMR, the device provides a full range of printing, copying, faxing and connectivity,” said Daniel J. Faricy, Senior Vice President of Marketing and Finance for Inofile. “Every office needs this type of device; however, many aren’t able to unlock its full potential where it could be most beneficial, especially in healthcare settings. ChartMD creates structured documents that can seamlessly be uploaded through the import function of the EMR, or integrated directly to the EMR using Inofile EMR Connectors. This enables your versatile Ricoh device to save you time and effort while completing your patients’ medical records.” The Ricoh Healthcare MFP with Inofile ChartMD includes security features, such as individual authentication codes and data lockdown when users abandon a job midstream, that help customers meet their HIPAA obligations. It also targets the problem of incomplete medical records across the healthcare continuum. The Inofile ChartMD solution comes embedded in the entire range of Ricoh MFPs for healthcare. Activated ChartMD costs $20 per month. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com/healthcare. (1) “Technology Trends You Can’t Afford to Ignore,” Gartner, 2009 | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyMar 4 - RICOH ADVANCES PAPERLESS MEDICAL RECORDS WITH NEW RICOH HEALTHCARE MFP FEATURING INOFILE CHARTMD  News pressrelease also available in pdf
Ricoh U.S. Healthcare today unveiled at the HIMSS 2013 Annual Conference and Exhibition a suite of versatile multifunction products (MFPs) and printers engineered specifically to help healthcare organizations improve outcomes in the face of rising costs, new legislation, security risks and provider consolidation. Created after extensive research into unmet customer needs, the Ricoh Multifunctional Products and Printers for Healthcare – SP 5210DNHW/SP 5210DNHT, SP C431DNHW/SP C431DNHT, SP 5200SHW/SP 5200SHT, and SP 5210SFHW/SP 5210SFHT – offer a range of features to streamline the input, processing and output of healthcare information. For example, healthcare organizations can now print patient wristbands from electronic medical records without the need for expensive single-purpose thermal printers or extensive configuration. Ricoh’s new Multifunctional Products and Printers for Healthcare provide a simple yet powerful turnkey solution for wristbands, which today carry an increasing wealth of clinical information, including barcodes, color-coded alerts, patient photos and more. The new Ricoh MFPs and printers further reduce cost of wristband production by deftly handling media as narrow as 3.25 inches, reducing consumption of expensive wristband stock. Ricoh will be offering demonstrations of wristband printing at its HIMSS booth #1361. Other new features Ricoh’s Tray Locks Solution makes it easy to secure sensitive and expensive forms, such as prescription paper. To reduce device management costs, workers can use an SD Card as a Portable Print Configuration Module to simply and efficiently swap out mission-critical devices or replicate system settings across fleets. New Teflon-coated paper trays easily accommodate specialty papers and minimize misfeeds for efficient, uninterrupted print runs. The new devices also help organizations address their HIPAA compliance and privacy requirements through features such as: Locked Print technology, which holds documents until an authorized user provides credentials such as a password; Hard Drive Encryption, which encrypts address books, passwords and certain data stored on the device; and the DataOverWriteSecuritySystem (DOSS), which protects valuable information by overwriting digital images on the hard drive. To optimize information flow, Ricoh healthcare MFP users can scan records directly to secure email addresses, folders, FTP sites, document servers and archives. “This new line of Ricoh devices exemplifies the printer/MFP’s growing service role across the entire continuum of care,” said Michael Campana, Senior Manager, Healthcare Marketing, Ricoh Americas Corporation. “It satisfies the broad-based need for new, innovative business information solutions that directly address the unique challenges of healthcare information systems’ output in the most cost-effective manner.” Specifications The new devices print in the 32-52 ppm range with resolution up to 1200 x 1200 dpi. Each MFP or printer comes standard with a Java VM card that enables customers to easily add on Ricoh and third-party applications to gain powerful new capabilities. The MSRP for each device is as follows: SP 5210DNHW/SP 5210DNHT at $2,399/$2,199, SP C431DNHW/SP C431DNHT at $2,399/$2,199, SP 5200SHW/SP 5200SHT at $3,699/$3,499, and SP 5210SFHW/SP 5210SFHT at $4,719/$4,519. To learn more about Ricoh’s full line of products, services and solutions for healthcare, please visit www.ricoh-usa.com/healthcare. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyMar 4 - RICOH UNVEILS MFPS AND PRINTERS ENGINEERED FOR HEALTHCARE  News pressrelease also available in pdf

February 2013

Feb 22 - [GLOBAL] NOTIFICATION OF PERSONNEL CHANGE OF REPRESENTATIVE DIRECTOR, PRESIDENT AND CHIEF EXECUTIVE OFFICER
Feb 22 - RICOH VP OF STRATEGIC MARKETING TERRIE CAMPBELL TO PRESENT AT 22ND ANNUAL DYNAMIC WOMEN IN BUSINESS CONFERENCE AT HARVARD BUSINESS SCHOOL
Feb 22 - RICOH HEALTHCARE TO SHOWCASE HEALTHCARE INFORMATION SERVICES AT 2013 ANNUAL HIMSS CONFERENCE & EXHIBITION
Ricoh Americas Corporation today announced the Ricoh Pro™ C901 Graphic Arts + and Ricoh Pro™ C901s Graphic Arts +. The latest in the brand’s digital color production system lineup continues to deliver exceptional quality and performance while offering new enhancements in productivity and paper handling that help customers remain competitive in the growing production print environment. The Ricoh Pro C901/C901s Graphic Arts + increases productivity with the new Fiery E42 and E82 print servers, running on the latest EFI FS-100Pro platform. New features to accelerate job preparation and enable more work per shift include: a HyperRIP for improving performance by processing multiple job pages simultaneously, and Adobe PDF Print Engine (APPE 2.5), which enables PDF ripping without conversion to PostScript to avoid PDF file errors. Additionally, the Smart Media feature performs automatic tray association when a user’s favorite media is loaded, saving time and minimizing errors. The Ricoh Pro C901/C901s Graphic Arts + addresses the need for heavier media support with duplexing substrates up to 350gsm included as part of the standard settings while the media library is continually updated to reflect broader grade choices. This enables businesses to offer greater flexibility in their portfolios to meet customer needs. “For high-volume production print environments, the Ricoh Pro C901/C901s Graphic Arts + is the best option to deliver high-quality output with maximum power and productivity,” said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “As Ricoh continues to move forward with a services-led approach, the systems are also a great example of how our hardware and solutions are combining to help customers leverage the wealth of knowledge and information that already exists in their organizations to take their business into the future.” As many of today’s print service providers are transitioning to full marketing service providers, the ability to offer a wide variety of solutions, as well as high-quality color prints, is essential. To help address this requirement, Ricoh has developed its own set of solutions under the TotalFlow brand and also partnered with several key third-party vendors – PTI Marketing Technologies, EFI, Rochester Software Associates, Objectif Lune, to name a few. As a result, Ricoh offers solution bundles that incorporate the C901/C901s Graphic Arts + Edition. These bundles consist of hosted and cloud-based software solutions, a robust line of third-party finishing equipment, business development programs and professional services that are fully supported by Ricoh’s Production Printing Business Group. As Ricoh transforms to a services-led company, it will continue to address customers’ needs by delivering new end-to-end solutions that include printing and business-related solutions. Businesses will continue to meet their production environment demands with the advance color and speed of the Ricoh Pro C901/C901S Graphic Arts +. Ricoh’s PxP™ chemical toners and oil-less fusing technology ensures the systems deliver near offset results at production speeds of up to 90-pages-per-minute for multiple paper types with Air-Assist Feeding technology. Consistent image quality is also assured with advanced image stabilization, single direction development, mechanical paper registration, enhanced fusing technologies and automatic calibration adjustments. Both models are designed with Trained Customer Replaceable Units (TCRUs). With TCRUs, key imaging components can be easily replaced by trained customers. This helps business to operate at peak efficiency and maximize system uptime without waiting for service. For more information on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyFeb 13 - RICOH’S NEW PRODUCTION SERIES BRINGS ENHANCED PRODUCTIVITY TO PRINTING MARKET  News pressrelease also available in pdf
Every business wants to be green, but it can be harder than it looks. When you’re purchasing office equipment, for example, how do you determine which ones are the greenest? To simplify and promote green purchasing, Ricoh Americas Corporation today detailed its participation in the Electronic Product Environmental Assessment Tool (EPEAT) program, the definitive global registry for greener electronics (www.epeat.net/). For the past three years, Ricoh has worked with EPEAT and other stakeholders to develop 59 definitive environmental criteria for Imaging Equipment. Today, the EPEAT registry expanded to include devices such as printers, copiers, multi-function products and other equipment. EPEAT is a comprehensive green purchasing standard based upon environmental design attributes, such as, energy efficiency, recycled and recyclable materials, product longevity, packaging, and environmental programs a manufacturer has in place. EPEAT provides purchasers the capability to easily compare environmental performance and practices of various manufacturers in a standardized format. “The EPEAT registry will help technology buyers make smart purchases that advance their company’s sustainability initiatives, reducing their environmental footprint and resulting costs,” said Jay Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. “Without EPEAT, it can be time-consuming, difficult and confusing for purchasing professionals to wade through all the specifications that may factor into sustainability or comprehend a manufacturer’s environmental program for the entire lifecycle of a product. We have Gold- and Silver-rated products today with many more to come, exemplifying our commitment to global leadership in environmental sustainability and the partnership with our customers.” For more than six years, EPEAT has helped companies, governments and consumers compare and purchase greener PCs and monitors, resulting in significant environmental benefits. Today’s expansion into imaging equipment was heralded by congressional leaders, environmental groups, leading manufacturers and institutional purchasers. “I applaud Ricoh for registering such a diverse range of products in EPEAT’s new Imaging Equipment category,” said Robert Frisbee, EPEAT CEO. “Ricoh’s proactive decision to embrace the EPEAT standards shows their commitment to environmental excellence across their product lines.” EPEAT’s impact To be added to the EPEAT Bronze registry, an imaging device must meet at least 33 required environmental performance criteria. Products may achieve higher Silver and Gold ratings by meeting up to 26 additional optional criteria. The rating criteria were developed during a four-year stakeholder consensus process that involved hundreds of representatives from the environmental, research, governmental and manufacturing sectors. According to EPEAT: • EPEAT’s original PC/Monitor rating system is used as an environmental requirement by eight national governments, including the United States, and thousands of purchasers worldwide. Purchase contracts that require EPEAT registration exceed $65 billion. More than 50 manufacturers have registered their “greener” PCs, monitors, copiers, printers and scanners in more than 40 countries. More than 533 million EPEAT-registered products have been purchased since the original registry debuted in July 2006. • Since 2006, purchasers choosing EPEAT-registered electronics over products that don’t meet the system’s criteria have eliminated greenhouse gas emissions equivalent to 11 million U.S. vehicles’ annual impact, avoided more than 394,000 metric tons of hazardous waste and reduced solid waste by nearly 167,000 metric tons – equivalent to nearly 86,000 U.S. households’ annual waste. The EPEAT imaging standard is based on the specification Institute of Electrical and Electronics Engineers (IEEE) 1680.2 Standard for Environmental Assessment of Imaging Equipment. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com/about/epeat/. About EPEAT EPEAT is the definitive global registry for greener electronics. The registry includes the most products from the broadest range of manufacturers and spans the widest array of countries. EPEAT combines strict, comprehensive criteria for design, production, energy use and recycling with ongoing independent verification of manufacturer claims. More than 533 million EPEAT-registered products have been sold worldwide since 2006, resulting in significant environmental benefits. EPEAT was developed through a stakeholder consensus process and is managed by the Green Electronics Council, a non-profit organization based in Portland, Oregon. Learn more at EPEAT.net. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyFeb 12 - RICOH JOINS EPEAT IMAGING EQUIPMENT PROGRAM TO PROMOTE GREEN PURCHASING  News pressrelease also available in pdf
Feb 7 - RICOH AMERICAS CHAIRMAN AND CEO MARTIN BRODIGAN TO KEYNOTE BUSINESS TECHNOLOGY ASSOCIATION (BTA) SOUTHEAST EVENT
To continue helping organizations identify and address today’s major business challenges, Ricoh Americas Corporation is hosting its next Business Information Solutions Conference at Marlins Park in Miami, Fla. on February 5. This Business Information Solutions Conference event is designed to help companies improve their business results by optimizing the flow of business information from its input, through its processing and its output to the right person at the right time in the right form. “Our conference held in December of last year met with very positive feedback and confirmed that businesses are looking for concrete strategies they can use to improve their business information workflow,” said Terrie Campbell, Vice President, Strategic Marketing, Ricoh Americas Corporation. “We want to arm businesses with proven insights and practical tools to immediately apply to their own unique situations and this conference is designed to do just that. I’m looking forward to meeting and talking with more people about this important business challenge and offering ideas to the attendees for making some immediate information management improvements in their companies.” As in December, the Miami conference will offer breakout sessions concentrating on some of the most important information management initiatives organizations are undertaking today, including: • Optimize Your Mobile Workforce • Improve the Environmental Sustainability of Your Workflow • Your Operations More Effective and Efficient – Using a managed document services (MDS) approach to help improve processes, reduce costs and protect yourself from risks • Get Big Company IT Services for Your Small-to-Medium Business • In-house Production Print Services - Critical Trends in Enterprise Environments • Digital Mail - Speed the Flow of Business Critical Mail • Digital Imaging - Turn Legacy Data Into Usable Intelligence • Production - Critical Business Communications Enabled by Automated Document Factory • Production - A New Era in Marketing & Technology "The December Business Information Solutions conference gave me a better understanding of changes in information with technology, generational workforce and mobile remote workers,” said a Ricoh customer from a California-based utilities company. For more information, visit http://ricoh-usa.com. About Ricoh’s Business Information Solutions Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance. The Business Information Solutions approach streamlines an organization’s entire information workflow by improving: • Input – capturing valuable information from employees, customers and partners. • Processing – creating business value from information. • And Output – distributing the information to the right person at the right time in the right form for productive action. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyFeb 1 - RICOH TO HOST NEXT BUSINESS INFORMATION SOLUTIONS CONFERENCE IN MIAMI  News pressrelease also available in pdf

January 2013

Nearly two-thirds (64%) of Americans say they’d choose to work virtually if they could. But despite abundant Internet access and increasingly powerful mobile devices, more than half of Americans (53%) believe the concept of the traditional office will last at least another 50 years. Americans who would choose to work exclusively in an office over working virtually would value the superior discipline, connectedness and information security the traditional office provides. These are among the top findings in a recent survey of 2,512 American adults conducted online by Harris Interactive on behalf of Ricoh Americas Corporation, a leading provider of business information solutions. Americans were asked to choose between working exclusively virtually (from home, coffee shop, library, etc.) or exclusively in an office. In citing specific advantages of the traditional office, workers were expressing a fear of irrelevance that virtual work can engender. “Virtual office technology has not yet caught up to employees’ fears that they may become irrelevant if they’re not perceived as being fully engaged with the traditional office,” said Terrie Campbell, Vice President, Strategic Marketing at Ricoh Americas Corporation. “While mobility is a signature of the new workforce, workers know they need to seamlessly collaborate with colleagues and superiors to demonstrate their ongoing value, especially in the current economic climate. Although the world is making significant advances in videoconferencing and information management, there’s no perfect substitute yet for meaningful face time. But innovation is moving at unprecedented speeds in this area, and progress will come.” The generational paradox When Americans who chose the office were asked why they preferred it over working virtually: • 66% said they would be more disciplined and productive there. • 51% said they would want to socialize with colleagues. • And 39% said they would feel more secure about accessing, scanning, storing and printing information from an office. Surprisingly, younger people seem to be the least enthusiastic about working virtually. In fact, 18-to-34-year-olds were the age group most likely to prefer working in an office (43% of them chose the office vs. 31% of those age 35-54 and 36% of those age 55+). Areas for improvement Meanwhile, two-thirds (67%) of employed adults feel dissatisfied about something in their current work situation, including the inability to get the information they need in a timely manner (18%); the organization being out of date with the latest technology trends (14%); too much paperwork (14%); and failure of co-workers to use technology tools to their full potential (12%). “Although this dissatisfaction isn’t great news, it’s good that so many American workers appear devoted to improving their personal and organizational performance through better processes and technology,” said Campbell. “At Ricoh, we provide a Business Information Solutions approach to helping organizations and their employees collaborate more closely and productively whether they are working from home, a hotel room, their traditional office or all of the above.” In fact, Ricoh has empowered its own employees to “go BYOD” (bring your own device). They can use any smart phone or tablet they wish to connect remotely with important sales, service and administrative applications. Ricoh has also propagated policies and controls across all of these devices, maintaining the ability to wipe them clean if an employee leaves. Methodology This survey was conducted online within the United States by Harris Interactive on behalf of Ricoh from October 3-5, 2012, among 2,512 adults ages 18 and older. This online survey is not based on a probability sample, and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables, please contact linda.montefusco@ricoh-usa.com. About Ricoh’s Business Information Solutions Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information. The Business Information Solutions approach streamlines an organization’s entire information workflow by improving: • Input – capturing valuable information from employees, customers and partners. • Processing – creating business value from information. • And Output – distributing the information to the right person at the right time in the right form for productive action. For more information on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyJan 31 - WILL THE TRADITIONAL OFFICE EXIST IN 50 YEARS? RICOH SURVEY ASKS  News pressrelease also available in pdf
For better or worse, any piece of information in an organization can end up being evidence. And with information increasingly stored electronically, and growing exponentially, organizations have a formidable challenge properly identifying and collecting electronically stored information (ESI) for litigation. That’s why Ricoh Americas Corporation today introduced Ricoh Data Forensics Solutions, a spectrum of services that can help corporate legal divisions and outside counsel quickly, safely and cost-effectively manage this critical component of eDiscovery. Ricoh Data Forensics Solutions help ensure ESI remains uncompromised, whether it’s stored on servers, PCs, laptops, tablets, social media platforms, thumb drives or smart phones. At stake are millions of dollars in potential fines, damages and litigation outcomes. That’s on top of the sheer cost of eDiscovery, which has become the second-highest category of litigation spending at an average of 17 percent of case costs. Ricoh Data Forensics Solutions exemplify Ricoh’s Business Information Solutions approach, which tailors custom solutions to directly address customers’ most urgent business challenges. Announced today at LegalTech New York 2013, Ricoh Data Forensics Solutions help clients maximize data integrity, contain costs and minimize risk. “Federal rules require all discoverable ESI be identified, preserved and accessible,” said Eric Wangler, Vice President, Legal, Ricoh Americas Corporation. “Unfortunately, few organizations have the in-house resources and management know-how to affordably conduct the enormous task of a forensic analysis of electronically stored information on a variety of devices. We bring experienced people, proven processes and uniquely powerful technology to the challenge, helping clients navigate every step of the discovery and ESI lifecycle, including tracking and accountability.” People Professionals from Ricoh and HSSK Forensics, a Ricoh company, manage data forensics investigations to uncover vital information that otherwise may have gone undiscovered. These professionals are licensed private investigators with multiple professional certifications and more than 60 combined years of serving corporate, legal and professional organizations. HSSK operates the first private computer forensics lab in the nation accredited by the American Society of Crime Laboratory Directors/Laboratory Accreditation Board (ASCLD/LAB), considered the gold standard of lab management. Processes and technology Ricoh offers several ESI discovery approaches. Activities can be performed remotely or on-site, depending entirely on customers’ specific needs. Ricoh’s tools include the Remlox™ remote ESI collection tool, an inexpensive and defensible method for acquiring a sector-by-sector forensic image of a computer’s physical hard drive with a documented chain of custody. Ricoh deploys the solution directly to client sites, eliminating the need for expensive on-site forensics collection. Remlox has been deployed more than 5,800 times since 2008 in 36 countries around the world. In addition, Ricoh has a proven track record of expert witness testimony in a wide range of high-profile cases. Experts use visual aids and digital demonstrations to clarify key issues for more compelling evidence and to distill complex technical issues into layman’s terms. Ricoh forensics experts can also help translate complex technical details in depositions and transcripts for legal counsel. The Ricoh Forensics Solutions customer list includes global law firms, manufacturers, retail chains, multinational health care companies, energy producers, government agencies and more. About Ricoh’s Business Information Solutions Through extensive analysis and experience, Ricoh has identified the major business challenges enterprises are facing today: globalization, increasing employee mobility, new generational work styles, exploding information volumes, mounting cost pressures and rapid IT infrastructure changes. The company directly addresses these challenges with its Business Information Solutions approach, which brings together technologies, services and expertise that can help to measurably improve business performance by optimizing the flow of business information. The Business Information Solutions approach streamlines an organization’s entire information workflow by improving: • Input – capturing valuable information from employees, customers and partners. • Processing – creating business value from information. • And Output – distributing the information to the right person at the right time in the right form for productive action. For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyJan 29 - RICOH DATA FORENSICS SOLUTIONS MAKE RETRIEVAL OF ELECTRONICALLY STORED EVIDENCE QUICK, SAFE AND COST-EFFECTIVE  News pressrelease also available in pdf
Jan 28 - [GLOBAL] RICOH MANAGED PRINT SERVICES NOW 2ND GLOBALLY
Jan 24 - [GLOBAL] RICOH IS ONE OF THE GLOBAL 100 MOST SUSTAINABLE CORPORATIONS FOR THE NINTH YEAR
Jan 22 - [GLOBAL] RICOH TO ENDOW RESEARCH CENTER AT INDIAN INSTITUTE OF TECHNOLOGY GANDHINAGAR
Jan 16 - [GLOBAL] AFICIO SP 100 BLACK & WHITE LASER PRINTER WINS GERMAN "IF PRODUCT DESIGN AWARD 2013"
MALVERN, PA, Jan. 9, 2013 – Ricoh Americas Corporation today announced the SP 8300DN monochrome laser printer, offering new value for print-for-pay businesses and their customers. The SP 8300DN is a reliable, cost-conscious, network-ready printer ideal for college campuses, libraries or any institution that needs to offer custom charge options. It provides new ways to establish, control and monitor print-for-pay operations, including charges, secure access, job configuration and more. The 50 ppm device includes high-capacity paper options to handle large volumes of documents up to 11 inches by 17 inches as well as cost-reducing features to control unnecessary printing. Expandable security features such as locked print, hold print, store print and unauthorized copy control can help protect users from having their print jobs fall into the wrong hands. The SP 8300DN is built on Ricoh’s new intelligent MFP technology platform, which is designed to seamlessly interface with the Web and cloud services. The platform offers mobility and security for optimal information input, processing and output in any setting. For example, walk-in users can print from portable media such as thumb drives using the device’s integrated USB/SD slots. Successor to the SP 8200DN, the latest device includes a customizable 4.3-inch touch screen color LCD control panel. A built-in MFP Web browser enables users to navigate and print from the Web, and allows for access to cloud services, including applications for document capture, management, storage, processing (e.g., OCR), printing, sharing, customer relationship management and more. Print-for-pay establishments can gain even more control over print requests when the SP 8300DN is combined with Ricoh’s device management and reporting software, @Remote®, which can monitor fleets of networked printers and MFPs in real time, offering new levels of convenience, optimization and productivity. Other printer features include an optional 120 GB hard disk drive for handling larger one-off, print-on-demand jobs. An innovative Eco Night Sensor that saves energy by turning the printer off or into sleep mode after a room goes dark. In addition to print-for-pay establishments, other cost-conscious, mid-volume print environments can benefit from the versatile SP 8300DN, including host print environments, small data centers, healthcare facilities, financial institutions and government agencies. The SP 8300DN is available now for a suggested retail price of $3,060 (USD). To learn more about Ricoh’s full line of products, services and solutions, please visit http://www.ricoh-usa.com. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the companyJan 9 - RICOH UNVEILS HIGH-PERFORMANCE SP 8300DN LASER PRINTER, IDEAL FOR PRINT-FOR-PAY ENVIRONMENTS  News pressrelease also available in pdf

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