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Non-Fiber Packaging and Cartridge/Toner Container Recycling Programs

Non-Fiber Packaging Recycling Program

Ricoh has established a specialized program for customers that would like to recycle plastic bags, Styrofoam, or any of the other non-fiber based items used in the packaging of Ricoh, Savin, and Lanier products, when recycling is not available in their area.

Please note that the customer is responsible for all shipping costs incurred when returning the above mentioned packaging materials. In addition, the customer must make their own transportation and payment arrangements with the carrier of their choice; "Freight Collect" shipments will NOT be accepted.

Ricoh will absorb the de-manufacturing costs to have Ricoh, Savin and Lanier packaging materials recycled when they are properly returned and received by Ricoh's designated Recycling Center. To recycle any of the various items described above, simply box them up and send them to:

Ricoh Recycling
250 West North Avenue
Lombard, Illinois 60148

Ricoh Americas Corporation encourages customers to use recycling options available to them for packaging material in their locality, in order to minimize CO2 emissions.

Cartridge/Toner Container Recycling Program

NOTE: Effective immediately, the drop off location program has been replaced by the enhanced Toner container/cartridge return program.
The existing drop off locations will continue to accept items up until March 31, 2013.

How to Return Your Used Ricoh, Savin, Lanier Consumer Replaceable Items

Ricoh encourages recycling of all end-of-life equipment and supplies. Our Toner Cartridge/Container/Maintenance Kit Return Program makes it easy by simply re-using the replacement cartridge box as a return package.

Based upon the type of product(s) you possess, there are two different preparation methods used for returning consumable items:

  • For those cartridges that have UPS or FedEx shipping labels inside, remove the label from the box. Place the used cartridge in the box and tape the pre-paid shipping label to the outside of the package. Please utilize the return instructions on the form.
  • For those cartridges and maintenance kits that DO NOT have UPS or FedEX shipping labels inside the box, click the link below marked Prepaid Shipping Label and print out a pre-paid shipping label for return of the item. Once printed, tape the pre-paid shipping label to the outside of the package. Please utilize the return instructions on the form.

Instructions: How to Prepare Materials for Shipment

To help further reduce the overall energy use and CO2 impact associated with the return transportation process, whenever possible, use the instructions below to consolidate shipments.
tape multiple used toner cartridges together

Please tape multiple used toner cartridges (in their cartons) together (quantities may vary).
Note: See size guidelines below.

Or, place multiple cartridges in a larger carton (tape all seams to prevent leakage).
place multiple cartridges in a larger carton


Note: The dimensions of the return package should not exceed maximum parcel limitations:
Packages can be up to 165 inches (419 cm) in length and girth combined.
Girth = (2x Width + 2x Height)
Packages can be up to 108 inches (270 cm) in length.
Weight should not exceed 25 lbs.

Note: Other return instructions in this box may be outdated information.

Next, tape the pre-paid shipping label to the package made above. Drop the package off at a UPS shipping location or include it with your next pick-up or drop-off at your facility.

Note: If consumer calls for a UPS pick up for this specific item, cost is borne by consumer.

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