• Home
  • Products
  • Services & Solutions
  • Support
  • Downloads
  • About RICOH

Meet our Thought Leaders

Martin Brodigan

Martin BrodiganChairman and CEO
Ricoh Americas Corporation
On May 1, 2012, Martin Brodigan was appointed Chairman and Chief Executive Officer of Ricoh Americas Corporation. Brodigan also serves as Group Executive Officer, Corporate Vice President for Ricoh Company, Ltd. of Tokyo, Ricoh Americas Corporation’s parent company.

Brodigan is focused on transforming Ricoh Americas Corporation from a company known for office imaging equipment into a services-led organization. The company is focused on helping customers make information work for them in today’s new world of work. This means enabling workers at organizations of all sizes to access – from anywhere and at any time – the information needed to make critical business decisions.

Brodigan has held many leadership positions throughout his 23-year tenure with Ricoh. He served as EVP and CFO of Ricoh Americas Corporation from 2010-2012, and as President and CEO of Ricoh U.S. from 2008-2010. In addition, from 1995 to 2007, Brodigan served Ricoh Canada, first as SVP of Finance and Administration, and then as President and CEO from 2000 to 2007.

From 1991 to 1995 Brodigan worked for Gestetner Plc (which was subsequently acquired by Ricoh) in London, first as Finance Director, Manufacturing and then Head of Internal Audit.

Brodigan obtained his Chartered Accountant qualification while working for KPMG in London, England. During his time with KPMG, Brodigan worked on audits, mergers and acquisitions for large public companies. Following this, he joined a boutique investment bank based in Monaco, working on leveraged buyouts and tax planning strategies.

Tracey Rothenberger

Tracey J. RothenbergerEVP and Chief Operating Officer
Ricoh Americas Corporation
On April 1, 2013, Tracey Rothenberger was appointed Executive Vice President and Chief Operating Offi cer of Ricoh Americas Corporation. In this role, Rothenberger is responsible for Services Consulting, Information Technology, Supply Chain, Customer Administration and Process Improvement teams. In addition, Rothenberger has been appointed a Corporate Senior Advisor of Ricoh Americas' Tokyo-based parent company, Ricoh Company, Ltd.

Rothenberger draws from more than 20 years of leadership experience. He joined IKON (a Ricoh company) in 1999, and during this time Rothenberger's roles included: Senior Vice President, CIO and Chief Process Officer for Ricoh Americas Corporation as well as Senior Vice President and CIO for IKON Offi ce Solutions.

Rothenberger led the centralization of IKON's IT infrastructure and its global Oracle ERP implementation. He was also a key member of the team responsible for the sale of IKON to Ricoh. After joining Ricoh, Rothenberger helped stabilize the company's operating environment following Ricoh's ERP implementation, then became Chief Process Offi cer responsible for optimizing business processes across all functions.

Most recently, Rothenberger was also responsible for leading essential aspects of Ricoh Americas' transformation to a services led company – ensuring the company took an enterprise-wide view for greater alignment and global linkage while achieving sustained business growth, improved customer satisfaction and exceptional service delivery.

Prior to joining IKON, Rothenberger held senior leadership positions at Ecolab, a Fortune 500 company, and U.S. Trust, a wholly owned subsidiary of Bank of America.

Balaji Rangaswamy

Balaji RangaswamyChief Information Officer
Ricoh Americas Corporation
Balaji Rangaswamy was appointed Chief Information Officer (CIO), Ricoh Americas Corporation, effective April 1, 2014. In his new capacity, Rangaswamy is responsible for the overall formulation and execution of Ricoh’s strategic IT vision and goals, and continues to play an integral role in the delivery of cutting-edge technology for the company’s internal and external audiences

Most recently, Rangaswamy served as Vice President, Information Technology, where he streamlined Ricoh’s IT organization through the development and consolidation of enterprise systems, and drove customer mobility and employee collaboration strategies.

Prior to that, Rangaswamy held the position of Vice President, Enterprise Solutions, and was instrumental to the Ricoh/IKON integration. Managing the data migration effort, he implemented data quality and customization gap analysis, integrated data with manufacturing systems, and set up a consolidated ERP and CRM system. He also took on improving the company’s mobility strategy, which included the development of applications for iOS and Android devices of Ricoh customers and employees. His efforts in both areas helped increase customer satisfaction while ensuring a strong foundation was in place to support Ricoh’s future IT demands.

Rangaswamy joined IKON Office Solutions in 1997 as a Technical Analyst and later held roles as Project Manager, Senior Manager, Director of Application Architecture and Development, and VP of Business Solutions and Architecture, which set the stage for his executive positions in Ricoh after the company acquired IKON in 2008.

Rangaswamy graduated with a B.S. in Electrical and Electronic Engineering from the University of Bombay.

Terrie Campbell

Terrie CampbellVice President, Strategic Marketing
Ricoh Americas Corporation
Terrie Campbell is a veteran of the document and information technology industry with focus on designing solutions that enable customers to have more effective and secure use of critical business information.

Currently, Campbell is Vice President, Strategic Marketing for Ricoh Americas Corporation, and is responsible for the strategy, direction and execution for Ricoh's Managed Document Services approach, as well as key vertical marketing strategies and programs, for both direct and dealer channels. Specifi cally, she is focused to solutions that address postrecession challenges of today's working environment. These challenges include: generational workforce behavior, mobile and remote user collaboration, secure data access and shifting corporate dynamics.

Campbell is also the Global Lead for the development of tools and processes to ensure consistent execution of Ricoh Managed Document Services around the world. Previously, she served as Vice President, Managed Document Services for Ricoh USA. She was Vice President, Management Services Operations for 10 years at IKON, including a special focus on service delivery and customer satisfaction for IKON's on-site managed services. In her career with IKON, Campbell was promoted through the organization beginning at the site level in operations, and progressively moving through area management, regional roles and national leadership opportunities.

Speaking Engagements

Recent Engagements

  • Terrie Campbell

    ARMA Conference
    Las Vegas, NV
    Topic: Preparing for Tomorrow's Complex Business Environment

    Business Imaging Expo
    Las Vegas, NV
    Topic: Office Equipment Dealer is Today’s Business Service Provider
    Topic: Millenials

    Harvard Dynamic Women in Business
    Boston, MA
    Topic: Strategic Marketing in the Digital Era

    Kirk Szymanski

    Graphics of the Americas
    Miami, FL
    Topic: Achieving Optimal Color on toner based Digital Presses

    Courtney Zentz

    Jive World
    Las Vegas, NV
    Topic: RWORLD Implementation, Ricoh America's corporate intranet

    Tom Probola

    Qualtrics Summit
    Salt Lake City, UT